Support for Retail & Consumer Goods Producers during Covid-19 – industry-specific Microsoft & Partner Solutions
Support of employee collaboration and communication
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(Deutsche Version)
Tools for virtual or remote communication and collaboration. Especially employees without a stationary desk, e.g. in stores, warehouses or production facilities, require tools that are easily usable and available on mobile devices:
- NEW Arvato – Digital Workplace Solution NAVOO
- Dynamics 365 Customer Service – Customer Service Platform
- Dynamics 365 Remote Assist – Remote Assistance with Mobile Devices
- Microsoft Teams – Employee Communication & Collaboration in Stores, Warehouses, Production
- Power Apps – Business Process Workflows – Low Code
(alphabetical order)
NEW Arvato Systems: Digital Workplace Solution NAVOO
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Use Case: Company-wide solution for virtual collaboration. Uncomplicated and fast implementation of a collaboration platform, high user acceptance through simple usability, guarantee of IT security, low administrative effort, manageable costs and compliance with governance and compliance guidelines (in times of Covid-19). Covid-19 Offer: The standard price model is based on an integration fee according to Time & Material. The operating costs are billed according to the number of users. The special Covid-19 offer is that the first three months are only charged with 75% of the operating costs. Download Info Brochure Arvato Systems  |
Dynamics 365 Customer Service: Customer Service Platform
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Use Case: Platform for customer service and communication to increase customer engagement and brand affinity including AI-based analytics tools and tools for answering frequent questions efficiently. Covid-19 Offer: Free of cost for 6 months (*) Blogpost |
Dynamics 365 Remote Assist: Remote Assistance with Mobile Devices
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Use Case: Offers remote assistance for e.g. store devices, in case the service personnel cannot be on site. Solution can be used with different devices, e.g. Smartphones, Tablets or Microsoft HoloLens. Covid-19 Offer: Free of cost for 6 months (*) Blogpost |
Microsoft Teams: Employee Communication & Collaboration in Stores, Warehouses, Production
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Use Case: Solution enabling collaboration and communication for employees in stores, warehouses and production, e.g. for shift planning and handing over tasks. Covid-19 Offer: Free of cost for 6 months (*) Blogpost |
Power Apps: Business Process Workflows – Low Code
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Use Case: Enables new workflows or additions to existing workflows, so these can remain in use during Covid-19. An example is the Power App Crisis Communication App for enterprise-wide crisis communication, available as template free of cost. Covid-19 Offer: Free of cost for 6 months (*) Blogpost |
*Please contact your Microsoft representative for specifics.
Please note: this compilation is being continuously extended and kept current. Please contact us in case of questions or suggestions!
