{"id":19539,"date":"2020-04-14T10:53:43","date_gmt":"2020-04-14T08:53:43","guid":{"rendered":"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/?p=19539"},"modified":"2020-05-05T11:45:36","modified_gmt":"2020-05-05T09:45:36","slug":"support-of-employee-collaboration-and-communication","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-of-employee-collaboration-and-communication\/","title":{"rendered":"Support for Retail &amp; Consumer Goods Producers during Covid-19 \u2013 industry-specific Microsoft &amp; Partner Solutions"},"content":{"rendered":"<h2 id=\"Start\">Support of employee collaboration and communication<\/h2>\n<p><a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/09\/unterstutzung-der-operativen-filialprozesse\/\">&lt;Previous page<\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Page 3 of 5<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-of-mobile-omnichannel-and-e-commerce-processes\/\">Next page&gt;<\/a><br \/>\n<a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/09\/unterstutzung-der-mitarbeiter-zusammenarbeit-und-kommunikation\/\">(Deutsche Version)<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Tools for virtual or remote communication and collaboration. Especially employees without a stationary desk, e.g. in stores, warehouses or production facilities, require tools that are easily usable and available on mobile devices:<\/p>\n<ul>\n<li><a href=\"#Arvato\"><span style=\"color: red\"><strong>NEW<\/strong><\/span> Arvato &#8211; Digital Workplace Solution NAVOO<\/a><\/li>\n<li><a href=\"#Dynamics Customer Service\">Dynamics 365 Customer Service &#8211; Customer Service Platform<\/a><\/li>\n<li><a href=\"#Dynamics Remote Assist\">Dynamics 365 Remote Assist &#8211; Remote Assistance with Mobile Devices<\/a><\/li>\n<li><a href=\"#Microsoft Teams\">Microsoft Teams &#8211; Employee Communication &amp; Collaboration in Stores, Warehouses, Production <\/a><\/li>\n<li><a href=\"#Power Apps\">Power Apps &#8211; Business Process Workflows \u2013 Low Code<\/a><\/li>\n<\/ul>\n<p>(alphabetical order)<\/p>\n<h2 id=\"Arvato\"><strong><span style=\"color: red\"><strong>NEW<\/strong><\/span> Arvato Systems: Digital Workplace Solution NAVOO<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td width=\"180\" valign=\"top\">\u00a0<a href=\"https:\/\/www.arvato-systems.de\/arvato-systems\/loesungen-technologien\/loesungen\/digital-workplace\/navoo\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligntop\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/arvato_200x250.jpg\" alt=\"Logo Arvato Systems\" width=\"180\" \/><\/a><\/td>\n<td width=\"20\"><\/td>\n<td><strong>Use Case:<\/strong><br \/>\nCompany-wide solution for virtual collaboration. Uncomplicated and fast implementation of a collaboration platform, high user acceptance through simple usability, guarantee of IT security, low administrative effort, manageable costs and compliance with governance and compliance guidelines (in times of Covid-19).<br \/>\n<strong>Covid-19 Offer:<\/strong><br \/>\nThe standard price model is based on an integration fee according to Time &amp; Material.<br \/>\nThe operating costs are billed according to the number of users.<br \/>\nThe special Covid-19 offer is that the first three months are only charged with 75% of the operating costs.<br \/>\n<a href=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/05\/Arvato_Navoo.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Download Info Brochure Arvato Systems<\/strong><\/a><a href=\"#Start\"><img decoding=\"async\" class=\"alignright\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Pfeil_30x30.jpg\" alt=\"Nach oben\" width=\"20\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"Dynamics Customer Service\"><strong>Dynamics 365 Customer Service: Customer Service Platform<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td width=\"180\" valign=\"top\">\u00a0<a href=\"https:\/\/dynamics.microsoft.com\/de-de\/customer-service\/overview\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligntop\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/microsoft-logo_1_200x200.jpg\" alt=\"Logo Microsoft\" width=\"180\" \/><\/a><\/td>\n<td width=\"20\"><\/td>\n<td><strong>Use Case:<\/strong><br \/>\nPlatform for customer service and communication to increase customer engagement and brand affinity including AI-based analytics tools and tools for answering frequent questions efficiently.<br \/>\n<strong>Covid-19 Offer:<\/strong><br \/>\nFree of cost for 6 months (*)<br \/>\n<a href=\"https:\/\/www.microsoft.com\/dynamics365\/bdm\/2020\/03\/26\/resources-and-support-for-our-global-customers-impacted-by-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Blogpost<\/strong><\/a><a href=\"#Start\"><img decoding=\"async\" class=\"alignright\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Pfeil_30x30.jpg\" alt=\"Nach oben\" width=\"20\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"Dynamics Remote Assist\"><strong>Dynamics 365 Remote Assist: Remote Assistance with Mobile Devices<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td width=\"180\" valign=\"top\">\u00a0<a href=\"https:\/\/dynamics.microsoft.com\/de-de\/mixed-reality\/remote-assist\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignleft\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/microsoft-logo_2_200x200.jpg\" alt=\"Logo Microsoft\" width=\"180\" \/><\/a><\/td>\n<td width=\"20\"><\/td>\n<td><strong>Use Case:<\/strong><br \/>\nOffers remote assistance for e.g. store devices, in case the service personnel cannot be on site. Solution can be used with different devices, e.g. Smartphones, Tablets or Microsoft HoloLens.<br \/>\n<strong>Covid-19 Offer:<\/strong><br \/>\nFree of cost for 6 months (*)<br \/>\n<a href=\"https:\/\/www.microsoft.com\/dynamics365\/bdm\/2020\/03\/26\/resources-and-support-for-our-global-customers-impacted-by-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Blogpost<\/strong><\/a><a href=\"#Start\"><img decoding=\"async\" class=\"alignright\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Pfeil_30x30.jpg\" alt=\"Nach oben\" width=\"20\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"Microsoft Teams\"><strong>Microsoft Teams: Employee Communication &amp; Collaboration in Stores, Warehouses, Production<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td width=\"180\" valign=\"top\">\u00a0<a href=\"https:\/\/products.office.com\/de-de\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignleft\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/microsoft-logo_3_200x200.jpg\" alt=\"Logo Microsoft\" width=\"180\" \/><\/a><\/td>\n<td width=\"20\"><\/td>\n<td><strong>Use Case:<\/strong><br \/>\nSolution enabling collaboration and communication for employees in stores, warehouses and production, e.g. for shift planning and handing over tasks.<br \/>\n<strong>Covid-19 Offer:<\/strong><br \/>\nFree of cost for 6 months (*)<br \/>\n<a href=\"https:\/\/www.microsoft.com\/de-de\/microsoft-365\/blog\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Blogpost<\/strong><\/a><a href=\"#Start\"><img decoding=\"async\" class=\"alignright\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Pfeil_30x30.jpg\" alt=\"Nach oben\" width=\"20\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"Power Apps\"><strong>Power Apps: Business Process Workflows \u2013 Low Code<\/strong><\/h2>\n<table>\n<tbody>\n<tr>\n<td width=\"180\" valign=\"top\">\u00a0<a href=\"https:\/\/powerapps.microsoft.com\/de-de\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligntop\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/microsoft-logo_4_200x200.jpg\" alt=\"Logo Microsoft\" width=\"180\" \/><\/a><\/td>\n<td width=\"20\"><\/td>\n<td><strong>Use Case:<\/strong><br \/>\nEnables new workflows or additions to existing workflows, so these can remain in use during Covid-19. An example is the <a href=\"https:\/\/news.microsoft.com\/de-de\/diese-neue-microsoft-app-ermoeglicht-euren-beschaeftigten-effektive-kommunikation-in-krisenzeiten\/\" target=\"_blank\" rel=\"noopener noreferrer\">Power App Crisis Communication App<\/a> for enterprise-wide crisis communication, available as template free of cost.<br \/>\n<strong>Covid-19 Offer:<\/strong><br \/>\nFree of cost for 6 months (*)<br \/>\n<a href=\"https:\/\/www.microsoft.com\/dynamics365\/bdm\/2020\/03\/26\/resources-and-support-for-our-global-customers-impacted-by-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Blogpost<\/strong><\/a><a href=\"#Start\"><img decoding=\"async\" class=\"alignright\" title=\"\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Pfeil_30x30.jpg\" alt=\"Nach oben\" width=\"20\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>*Please contact your Microsoft representative for specifics.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Please note:<\/strong> this compilation is being continuously extended and kept current. Please <a href=\"mailto:Contactus_Retail@microsoft.com\" target=\"_blank\" rel=\"noopener noreferrer\">contact us<\/a> in case of questions or suggestions!<\/p>\n<p>&nbsp;<\/p>\n<h2>See further solutions<\/h2>\n<p><a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-for-retail-consumer-goods-producers-during-covid-19-industry-specific-microsoft-partner-solutions\/\">Support for Retail &amp; Consumer Goods Producers during Covid-19 \u2013 industry-specific Microsoft &amp; Partner Solutions<\/a><\/p>\n<ul>\n<li><a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-of-essential-retail-processes-in-stores\/\">Support of essential retail processes in stores<\/a><\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-of-supply-chain-processes-and-transparency\/\">Support of supply chain processes and transparency<\/a><\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/retail\/2020\/04\/14\/support-of-mobile-omnichannel-and-e-commerce-processes\/\">Support of mobile, omnichannel and e-commerce processes<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft and Partners are offering solutions of employee collaboration and communication for Retail and Consumer Goods Producers during Covid-19<\/p>\n","protected":false},"author":127,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"categories":[202,1215],"post_tag":[742],"content-type":[],"coauthors":[89],"class_list":["post-19539","post","type-post","status-publish","format-standard","hentry","category-retail","category-konsumgueter","tag-apps","ms-internal-tax-hide-home-page"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support for Retail &amp; 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