{"id":4873,"date":"2018-10-28T15:30:39","date_gmt":"2018-10-28T13:30:39","guid":{"rendered":"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/?p=4873"},"modified":"2019-02-04T17:48:32","modified_gmt":"2019-02-04T15:48:32","slug":"support-wegweiser","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/uncategorized\/2018\/10\/28\/support-wegweiser\/","title":{"rendered":"Lizenzierung, Vertragsfragen und MAK-\/KMS-Keys"},"content":{"rendered":"<h2>Microsoft Support-Wegweiser zu Lizenzierungen<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Drei Kollegen unterhalten sich in einer Office Lounge\" src=\"https:\/\/msenterprise.global.ssl.fastly.net\/wordpress\/2018\/03\/Familienunternehmertag-1-1700x500.jpg\" alt=\"Drei Kollegen unterhalten sich in einer Office Lounge\" width=\"1700\" height=\"500\" \/><\/p>\n<p>Erhalten Sie Microsoft Support zu allen Anfragen im Zusammenhang mit dem Volume Licensing Service Center (VLSC), der Lizenzierung, Vertragsanfragen und der Anforderung von MAK- und KMS-Keys.<\/p>\n<div class=\"x-text-wrapper\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" title=\"Zwei Gesch\u00e4ftsleute unterhalten sich vor einem Surface Studio\" src=\"https:\/\/msenterprise.global.ssl.fastly.net\/wordpress\/2017\/05\/Enterprise-5-400x300.jpg\" alt=\"Zwei Gesch\u00e4ftsleute unterhalten sich vor einem Surface Studio\" width=\"300\" height=\"225\" \/><\/p>\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><strong>Volume Licensing Service Center (VLSC)<\/strong><\/h3>\n<p class=\"c- u-color-white x-text ng-binding\">Wie erhalten Sie Zugang zum VLSC-Tool von Microsoft? Wie k\u00f6nnen Sie Nutzer verwalten? Diese Fragen und weitere zur Lizenzierung, wie die Verwendung von Installations-Keys sowie die Aktivierung und Verwaltung von Software Assurance, werden Ihnen von dem Volume Licensing Service Center-Support beantwortet.<\/p>\n<p><a class=\"margin-right-12 ng-scope\" title=\"VLSC-Support\" href=\"https:\/\/www.microsoft.com\/Licensing\/servicecenter\/Help\/Contact.aspx\" target=\"_blank\" rel=\"noopener\"><span class=\"u-pb15 u-has-caret u-color-white ng-binding\">VLSC-Support<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"x-text-wrapper\">\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" title=\"Zwei Developer entwickeln am Laptop\" src=\"https:\/\/msenterprise.global.ssl.fastly.net\/wordpress\/2016\/10\/Enterprise-4-400x300.jpg\" alt=\"Zwei Developer entwickeln am Laptop\" width=\"300\" height=\"225\" \/><\/h3>\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><strong>VLSC Vertragsfragen<\/strong><\/h3>\n<p class=\"c- u-color-white x-text ng-binding\">Wie Sie als Microsoft Partner Ihre Volume Licensing Service Center Kontaktinformationen \u00e4ndern, R\u00fccksendungen verwalten und Dokumente anfordern, erfahren Sie via Call Logging Tool (CLT) im Regional Operations Center. Dort erhalten Sie au\u00dferdem Antworten auf Ihre Fragen zu Auftrag und Bestellung, Fulfillment (Vertragserf\u00fcllung) sowie Versand (physisch).<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"x-text-wrapper\">\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" title=\"Ein Mann steht am Fenster\" src=\"https:\/\/msenterprise.global.ssl.fastly.net\/wordpress\/2017\/07\/Enterprise-2-400x300.jpg\" alt=\"Ein Mann steht am Fenster\" width=\"300\" height=\"225\" \/><\/h3>\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><strong>Weitere MAK- und KMS-Keys anfordern<\/strong><\/h3>\n<p class=\"c- u-color-white x-text ng-binding\">Microsoft Kunden und Partner k\u00f6nnen sich mit Anforderungsanfragen zu weiteren MAK (Multiple Activation Key) \u2013 bzw. KMK (Key Management Service) -Keys per Mail an das Microsoft Supportteam wenden. Die Reaktionszeit betr\u00e4gt 3\u20135 Werktage.<\/p>\n<p><!-- ngRepeat: cta in item.ctas --><a class=\"margin-right-12 ng-scope\" title=\"MAK-Keys per E-Mail anfordern\" href=\"mailto:MAKADD@microsoft.com\" target=\"_blank\" rel=\"noopener\"><span class=\"u-pb15 u-has-caret u-color-white ng-binding\">MAK-Keys per E-Mail anfordern<\/span><\/a><!-- end ngRepeat: cta in item.ctas --><!-- ngRepeat: cta in item.ctas --><\/p>\n<p><a class=\"margin-right-12 ng-scope\" title=\"KMS-Keys per E-Mail anfordern\" href=\"mailto:KMSADD@microsoft.com\" target=\"_blank\" rel=\"noopener\"><span class=\"u-pb15 u-has-caret u-color-white ng-binding\">KMS-Keys per E-Mail anfordern<\/span><\/a><!-- end ngRepeat: cta in item.ctas --><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft\" title=\"Zwei Kollegen unterhalten sich am Schreibtisch und beugen sich \u00fcber Pl\u00e4ne\" src=\"https:\/\/msenterprise.global.ssl.fastly.net\/wordpress\/2018\/03\/Service-dsgvo-400x300.jpg\" alt=\"Zwei Kollegen unterhalten sich am Schreibtisch und beugen sich \u00fcber Pl\u00e4ne\" width=\"300\" height=\"225\" \/><\/p>\n<div class=\"x-text-wrapper\">\n<h3 class=\"c- u-pt15 u-color-white ng-binding\"><strong>Zur\u00fcck zur \u00dcbersicht: Microsoft Support f\u00fcr Gesch\u00e4ftskunden auf einen Blick<\/strong><\/h3>\n<p class=\"c- u-color-white x-text ng-binding\">Diese \u00dcbersicht \u00fcber alle Supportangebote soll Ihnen den k\u00fcrzesten Weg zur Microsoft gest\u00fctzten L\u00f6sung Ihrer Probleme weisen. Auf Grundlage Ihres Feedbacks, haben wir die Microsoft Produkte, Bereiche, Szenarios und Programme destilliert, auf die die meisten Supportanfragen entfallen.<\/p>\n<p><a class=\"margin-right-12 ng-scope\" title=\"VLSC-Support\" href=\"https:\/\/www.microsoft.com\/de-de\/industry\/blog\/industry\/financial-services\/microsoft-support-fuer-geschaeftskunden-auf-einen-blick\/\" target=\"_blank\" rel=\"noopener\"><span class=\"u-pb15 u-has-caret u-color-white ng-binding\">Zur \u00dcbersicht: Microsoft Support f\u00fcr Gesch\u00e4ftskunden<\/span><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Support-Wegweiser zu Lizenzierungen Erhalten Sie Microsoft Support zu allen Anfragen im Zusammenhang mit dem Volume Licensing Service Center (VLSC), der Lizenzierung, Vertragsanfragen und der Anforderung von MAK- und KMS-Keys. Volume Licensing Service Center (VLSC) Wie erhalten Sie Zugang zum VLSC-Tool von Microsoft? Wie k\u00f6nnen Sie Nutzer verwalten? Diese Fragen und weitere zur Lizenzierung, wie<\/p>\n","protected":false},"author":397,"featured_media":5689,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"categories":[1],"post_tag":[],"content-type":[],"coauthors":[18],"class_list":["post-4873","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lizenzierung, Vertragsfragen und MAK-\/KMS-Keys - Microsoft Branchenblogs<\/title>\n<meta name=\"description\" content=\"Erhalten Sie Microsoft Support zu allen Anfragen im Zusammenhang mit dem VLSC, der Lizenzierung, Vertragsanfragen und der Anforderung von MAK- und KMS-Keys.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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