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INDUSTRY

Microsoft for insurance

Unlock business value and deepen customer relationships in the era of AI.
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Latest perspective

Learn how insurance companies are innovating with generative AI

OVERVIEW

Microsoft Cloud for Financial Services

Improve policyholder experiences, enhance collaboration, and drive impactful business outcomes with data and AI.
Scenarios

Explore use cases

Learn how insurance technology solutions unlock business value and deepen customer relationships.
  • Accelerate time to resolution and increase wallet share through personalized, AI-augmented customer experiences.
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  • Bring together disparate data sources for a holistic customer view and enable real-time insights and proactive engagement.
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  • Personalize and augment the customer experience across all digital channels with powerful AI tools and capabilities.
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  • Enable omnichannel engagement and intelligent self-service while personalizing and safeguarding customer interactions.
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SECURITY AND COMPLIANCE

Build on a trusted cloud

Mitigate risk and unlock business value on a foundation of intelligence, security, and compliance. You’ll be able to:
  • Meet compliance requirements.
  • Strengthen security and privacy.
  • Foster resilience and transparency.
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CUSTOMER STORIES

See how insurers are innovating

PARTNER SOLUTIONS

Explore insurance solutions

Discover insurance and offerings from the Microsoft partner ecosystem.
PRODUCTS

Discover Microsoft products

Explore products and solutions built on a highly-secure, compliant platform—the Microsoft Cloud.

Discover valuable resources

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Video
• November 2023

Enabling the future of financial services in the era of AI

Find out how Microsoft and its global partner ecosystem can help insurers create business value in the era of AI.
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Blog
• February 2024

Exploration to innovation: 4 stages of AI adoption for insurers

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Blog
• June 2023

The era of generative AI: Driving transformation in insurance

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Blog
• October 2023

How Microsoft and generative AI are transforming financial service contact centers

NEXT STEPS

Start achieving more in insurance

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Responsible AI

Microsoft AI principles and practices

Explore how Microsoft stays committed to responsible AI practices through governance, policy, and research.
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Compliance

Compliance Program for Microsoft Cloud

Connect with subject-matter experts to support your risk, audit, and compliance teams and accelerate your cloud adoption.

Read our compliance documentation and visit the Trust Center to learn more about Microsoft’s commitments to financial services compliance, data protection, and privacy. Learn more about DORA compliance here.

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