Microsoft Certified Refurbished
Benefits of buying a Certified Refurbished device
Save with refurbished devices
Device refurbished
Repackaged
Warranty included
Microsoft Certified Refurbished devices
Surface Pro, Copilot+ PC (Certified Refurbished)
From £926.00
Surface Pro, 11th Edition. Exceptional performance, all-day battery life,¹ and new...Select Surface Pro, Copilot+ PC (Certified Refurbished) for more information.
Surface Laptop, Copilot+ PC (Certified Refurbished)
From £944.00
Surface Laptop, 7th Edition. Tackle demanding workloads with powerful performance...Select Surface Laptop, Copilot+ PC (Certified Refurbished) for more information.
Xbox Series X (Certified Refurbished)
£419.99
Introducing Xbox Series X, the fastest, most powerful Xbox ever. Play thousands of...Select Xbox Series X (Certified Refurbished) for more information.
Surface Laptop Studio 2 (Certified Refurbished)
From £1,755.00
Over twice the computing power makes this device the most powerful Surface yet...Select Surface Laptop Studio 2 (Certified Refurbished) for more information.
Xbox Series S (Certified Refurbished)
£209.99
Introducing Xbox Series S (Certified Refurbished), the smallest, sleekest Xbox ever...Select Xbox Series S (Certified Refurbished) for more information.
Surface Laptop Go 3 (Certified Refurbished)
From £679.00
At under 1.13 kg and with up to 15 hours of battery,² Surface Laptop Go 3 features an...Select Surface Laptop Go 3 (Certified Refurbished) for more information.
Surface Laptop 5 (Certified Refurbished)
From £849.00
Multitasking speed powered by 12th Gen Intel® Core™ i5/i7 processors built on the...Select Surface Laptop 5 (Certified Refurbished) for more information.
Why buy a Microsoft Certified Refurbished device
Great price
World-class support
Good for the planet
Sustainability
Choose your perfect Surface
Frequently asked questions
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Our Microsoft Certified Refurbished program offers the opportunity to buy Surface and Xbox devices at discounted prices. Microsoft Certified Refurbished devices undergo a complete refurbishment process before being offered for resale. All replaced parts are genuine Microsoft components, and your device will come preinstalled with the latest software updates plus outstanding technical & software support. Please find detailed information about our Technical support.
Microsoft Certified Refurbished devices have no scratches or dents as they have been professionally inspected, repaired, and tested by Microsoft's expert staff. This includes a thorough inspection for external damage, optical sensor and audio testing, Wi-Fi testing, reloading of the Windows operating system and the latest software updates, and a final visual inspection and repackaged in a Microsoft Certified Refurbished box with all standard accessories and manuals.
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The return policy for refurbished devices is the same as for new devices. If you are not completely satisfied with a device, you can return your order within 60 days of receipt of your original purchase for Surface devices or within 30 days for Xbox devices for a full refund or a replacement (if one is available) for free. For complete information, visit the Microsoft Store.
Note: We recommend that you save and back up all your data and perform our Windows 10 data wiping feature to remove all personal data before returning your item.
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All Microsoft Certified Refurbished Devices come with a one-year manufacturer’s limited hardware warranty*
During the warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device.
You can find more information about Warranty.
For extended coverage after the manufacturer’s warranty expires, you have the option to purchase a Microsoft Complete protection plan within 45 days of device purchase. Microsoft Complete protection plans can be purchased for a period of 2, 3 or 4 years.
*The manufacturer’s limited hardware warranty varies by region and is in addition to your consumer law rights.
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The refurbishment process does not impact compatibility. Before purchasing any accessory, always check the latest system requirements to ensure it is compatible with your system. Discover the latest accessories at Microsoft Store.
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Your Microsoft Certified Refurbished purchase extends the lifetime of this product and, thereby, enables you to achieve your sustainability goal by reducing your environmental footprint. If you would like to learn more about Microsoft’s sustainability program.
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Yes. Our Microsoft Certified Refurbished program offers the opportunity to own devices that are put through a rigorous testing and certification process helping to make exceptional products more accessible —all at a discounted price. Students and parents save up to 10%.
Why shop from Microsoft Store
Free shipping and returns
Get the best price
Get it now, pay later
Cash out when you trade in
- Discounts: Supplies limited. Actual savings depends on product availability.
- Free shipping and returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
- Low-price promise: Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.
- Any offers shown are for a limited time while supplies last. See terms.
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Offer valid from 00:00 BST on 4 April 2025 to 23:59 BST on 6 April 2025, for the first 10,000 customers to place an order of £80 or more on physical products at Microsoft Store online in the United States, Canada, Germany, France, Japan, Australia or the United Kingdom. Customer must be signed into their Microsoft Account at time of purchase to qualify. Customer will see a notification in their Rewards dashboard approximately 65 days after purchase date with a message to claim their Rewards points. Customer must click through and claim the 50,000 Rewards points within 30 days of notification for the points to appear in their account. Microsoft Store returns policy applies. If the qualifying purchase is returned, customer is not eligible for the offer. Unredeemed Rewards points associated with your Rewards Account expire if you do not earn or redeem any Points in your Rewards Account for 18 consecutive months. Microsoft Rewards points are subject to the Microsoft Services Agreement. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Limit of 1 offer per customer.
Points may be redeemed for Xbox Gift Cards. Spend within 90 days of deposit. Works with Microsoft Store online, Windows 10, Xbox One and Xbox 360 (Xbox Live required). Does not work at physical Microsoft Stores. Once redeemed to your Microsoft account, the full code value will be applied and may be used for eligible purchases (exclusions apply) made directly at select Microsoft Store online. Eligible purchases and prices vary by region, device, and over time. Geography limitations, country and balance restrictions, taxes, and Internet connection fees may apply. Paid subscriptions required for some content. Age restrictions apply. Except as required by law, credit cannot be redeemed or exchanged for cash and is not refundable. To read full terms and conditions (which may change without notice), go to www.microsoft.com/cardterms. Void where prohibited or restricted by law. Cards and codes issued by and ©/™/® Microsoft Corp, a Washington Corporation, and/or its affiliates.
Our Microsoft Certified Refurbished program offers the opportunity to buy Surface devices at a discounted price. Microsoft Refurbished products undergo a complete refurbishment process before being offered for re-sale. Didn’t find the right product? Discover more Surface refurbished products. Looking for a brand-new device instead? Just answer a few simple questions about what you’re looking for and we’ll help you choose.