{"id":1048,"date":"2019-03-28T03:00:16","date_gmt":"2019-03-28T10:00:16","guid":{"rendered":"https:\/\/www.microsoft.com\/en-au\/2019\/03\/28\/closing-skills-gap-manufacturing-microsoft-365\/"},"modified":"2022-06-28T10:43:09","modified_gmt":"2022-06-28T17:43:09","slug":"closing-skills-gap-manufacturing-microsoft-365","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/2019\/03\/28\/closing-skills-gap-manufacturing-microsoft-365\/","title":{"rendered":"Closing the skills gap in manufacturing with Microsoft 365"},"content":{"rendered":"<p>The manufacturing industry is being transformed by the rise in new digital industrial technology, known as Industry 4.0. New technologies are changing every stage of production, increasing productivity, optimizing operations, and unlocking new areas of growth. In order for manufacturers to capture the value this technology unlocks, they\u2019ll need to ensure their workforce has the right skills and the right tools.<\/p>\n<p>This is especially true as it relates to an organization\u2019s Firstline Workforce. In manufacturing, Firstline Workers are the employees who deliver products and materials, drive product quality, and keep critical equipment running. To help manufacturers with their digital transformation, we\u2019re enabling new ways to work with Microsoft 365 for Firstline Workers to learn, communicate, and collaborate more effectively.<\/p>\n<h3>Upskilling and equipping the Firstline Workforce<\/h3>\n<p>With the rise of Industry 4.0, manufacturers must reimagine the roles, skills, and tools to transform work throughout their organization. This means providing digital and soft skills, empowering workers with modern tools, and blurring the boundaries of technology with new immersive experiences. In an increasingly digital and complex landscape, the types of skills that employees need are rapidly evolving, and it is increasingly difficult for the workforce to keep pace.<\/p>\n<p>Solutions in Microsoft 365 that enable Firstline Workers to learn, communicate, and collaborate include:<\/p>\n<ul>\n<li>Using <a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Microsoft Teams<\/strong><\/a> and <a href=\"https:\/\/products.office.com\/sharepoint\/sharepoint-online-collaboration-software\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SharePoint Online<\/strong><\/a>, manufacturers can securely centralize training efforts, easily distribute onboarding and training materials, and connect all levels of the organization to find and share best practices.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229098 size-full\" src=\"http:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-skills-gaps-1b.png\" alt=\"\" width=\"1280\" height=\"795\" srcset=\"https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-skills-gaps-1b.png 1280w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-skills-gaps-1b-300x186.png 300w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-skills-gaps-1b-768x477.png 768w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-skills-gaps-1b-1024x636.png 1024w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<ul>\n<li>Using <a href=\"https:\/\/products.office.com\/microsoft-stream\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Microsoft Stream<\/strong><\/a>, organizations can deliver dynamic, role-based content and video to increase engagement and retention of training programs and support peer-to-peer information sharing.<\/li>\n<\/ul>\n<p>To help equip workers to operate in a digitally-enabled manufacturing environment, Teams provides a single hub for teamwork to communicate, collaborate, and coordinate production from the engineering rooms to the factory floor.<\/p>\n<ul>\n<li>Earlier this year, we <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/blog\/2019\/01\/09\/3-new-ways-microsoft-teams-empowers-firstline-workers-to-achieve-more\/\" target=\"_blank\" rel=\"noopener noreferrer\">announced new capabilities<\/a>\u2014including urgent messaging, location sharing, and image annotations\u2014which organizations can use to create a safer and more efficient workplace. For example, these features can help workers identify, communicate, and share the location of hazardous spills to help reduce operational disruptions.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229099 size-full\" src=\"http:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-2.png\" alt=\"Image of three phones displaying urgent messaging, location sharing, and image annotations in Teams.\" width=\"997\" height=\"632\" srcset=\"https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-2.png 997w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-2-300x190.png 300w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-2-768x487.png 768w\" sizes=\"(max-width: 997px) 100vw, 997px\" \/><\/p>\n<ul>\n<li>Additionally, Microsoft Teams is extensible and allows companies to transform business processes using<strong> <a href=\"https:\/\/flow.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Flow<\/a><\/strong> and <strong><a href=\"https:\/\/powerapps.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PowerApps<\/a><\/strong>. These services help to digitize everyday activities\u2014such as documentation during quality assurance, data capture, and inventory management\u2014helping reduce costs and free up time for Firstline Workers to focus on higher value activities.<\/li>\n<\/ul>\n<p>As Industry 4.0 reshapes the manufacturing industry, finding new innovations to help workers learn, communicate, and collaborate remains a top priority. Microsoft is addressing these challenges through breakthroughs in hardware design, artificial intelligence (AI) experiences, mixed reality with HoloLens 2, and through business-ready solutions with Dynamics 365 and industry partners.<\/p>\n<ul>\n<li>Using<strong> <a href=\"https:\/\/dynamics.microsoft.com\/mixed-reality\/remote-assist\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dynamics 365 Remote Assist<\/a><\/strong>, technicians can solve problems faster by calling in remote experts via Microsoft Teams to help walk through repairs using mixed reality annotations, sharing diagrams and schematics. And with<strong> <a href=\"https:\/\/dynamics.microsoft.com\/mixed-reality\/guides\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dynamics 365 Guides<\/a><\/strong>, employees can learn new skills with step-by-step instructions that guide employees to the tools they need and how to use them in real work situations.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229100\" src=\"http:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4.png\" alt=\"\" width=\"900\" height=\"505\" srcset=\"https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4.png 818w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4-300x168.png 300w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4-768x431.png 768w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4-767x431.png 767w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4-539x303.png 539w, https:\/\/www.microsoft.com\/en-au\/microsoft-365\/blog\/wp-content\/uploads\/sites\/13\/2019\/03\/Closing-the-skills-gap-in-manufacturing-with-Microsoft-365-4-465x262.png 465w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<h3>Helping our customers succeed<\/h3>\n<p>Leading manufacturers choose Microsoft 365 to prepare, equip, and empower their employees at all levels:<\/p>\n<p>To accelerate productivity and information flow, <a href=\"https:\/\/customers.microsoft.com\/story\/cummins-manufacturing-microsoft-365\" target=\"_blank\" rel=\"noopener noreferrer\">Cummins<\/a> replaced its existing productivity and collaboration tools with Microsoft 365, introducing a modern knowledge management and collaboration framework to reduce skills gaps and anchor a new culture of work.<\/p>\n<blockquote>\n<p><em>\u201c<\/em>Our modern, tech-driven workplaces give employees the tools they need to innovate, so we can introduce new energy products and technology solutions to the market. It\u2019s also a key strategy in attracting top talent.\u201d<br \/>\n\u2014Sherry Aaholm, VP and CIO for Cummins<\/p>\n<\/blockquote>\n<p><a href=\"https:\/\/customers.microsoft.com\/story\/goodyear-manufacturing-microsoft-365-blog\" target=\"_blank\" rel=\"noopener noreferrer\">Goodyear<\/a> is using the integrated and adaptive tools in Microsoft 365 to help accelerate innovation and enable new capabilities inside the company. For example, Goodyear is connecting its workforce via tools like Teams, which is driving productivity and generating efficiencies to deliver the right products to the right place at the right time.<\/p>\n<blockquote>\n<p>\u201cEnhancing collaboration is crucial to us for improved decision making and to drive innovation, both in tires and beyond tires\u2026 Our multigenerational and multicultural global workforce is now sharing perspectives and ideas more quickly and easily than ever.\u201d<br \/>\n\u2014Sherry Neubert, CIO for The Goodyear Tire &amp; Rubber Company<\/p>\n<\/blockquote>\n<p>We\u2019re incredibly excited about our opportunity to help manufacturers transform and we are just getting started!<\/p>\n<h3>Join us at Hannover Messe and learn more<\/h3>\n<p>Next week, members of the Microsoft team will be at <a href=\"https:\/\/www.hannovermesse.de\/home\" target=\"_blank\" rel=\"noopener noreferrer\">Hannover Messe<\/a>, the annual manufacturing conference. Visit us at Microsoft stand C40 and learn how Microsoft is enabling Intelligent Manufacturing.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The manufacturing industry is being transformed by the rise in new digital industrial technology, known as Industry 4.0. New technologies are changing every stage of production, increasing productivity, optimizing operations, and unlocking new areas of growth. In order for manufacturers to capture the value this technology unlocks, they\u2019ll need to ensure their workforce has the<\/p>\n","protected":false},"author":0,"featured_media":1052,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[146],"product":[148,172,178,180,182],"audience":[193,206],"tags":[239,259],"coauthors":[],"class_list":["post-1048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-news","product-microsoft-365","product-power-apps","product-sharepoint","product-stream","product-teams","audience-enterprise","audience-manufacturing","tag-dynamics-365","tag-flow"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Closing skills gaps in manufacturing<\/title>\n<meta name=\"description\" content=\"In this era of digital transformation, manufacturers must reimagine the roles, skills, and tools to transform how they work. 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