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A Surface Laptop 4 in Sandstone.
Platinum Surface Laptop 4

Surface Laptop 4 (Certified Refurbished)

  • This device is preloaded with Windows 11. Learn more

Style and speed. Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant touchscreen. Do it all with a perfect balance of sleek ...design, speed, immersive audio, and significantly longer battery life than before.¹

Here’s how the Certified Refurbished program works

The Microsoft Certified Refurbished program offers the opportunity to buy a pre-owned device at a discounted price. Each device is extensively screened, repaired, tested, and cleaned to Microsoft standards and comes with a 12-month warranty for Surface products—plus the option to purchase additional protection for your device. Available exclusively at Microsoft Store.
Learn more about the program

60-day price protection

Enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we'll honor a one-time price adjustment. Exclusions apply.
Learn more

Surface Laptop 4 (Certified Refurbished) is currently not available.

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Build your device

Free standard delivery. Free 60-day returns.

Image shown is for illustration purposes only. Please check technical specifications for details on the keyboard you are ordering.

 
Surface Laptop 4 for Business

Overview Tech specs

All Microsoft Certified Refurbished devices include

Repaired and cleaned

Every Certified Refurbished product is extensively screened, repaired, tested, and cleaned to high Microsoft standards—so you can be confident in the quality of your device.

Repackaged

Your device will arrive repackaged in its own Microsoft Certified Refurbished box with all standard accessories and manuals included—just like new.

Warranty and support

Each device includes an extensive warranty—12 months for Surface devices, 90 days for Xbox consoles, plus additional extended warranty options.

Certified Refurbished Surface

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Why buy from Microsoft Store

We offer free shipping, free returns, and cash for eligible used devices. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honor a one-time price adjustment.​
Learn about these benefits

60-day price protection

Enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.
Learn about price protection

Free 60-day returns

Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply.
Learn about returns

Fast, free shipping 

We’ll ship your order for free. No minimum purchase required.
See shipping details

Get cash for your used device

Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back.
Learn about trade-ins

  • Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.​

    Microsoft Complete (incl. accidental damage coverage) is underwritten by Technology Insurance Company, Inc. (Canada branch). For complete details on coverage, exclusions and limitations click HERE.
  • Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.​

  • Trade-In: Available only through the Microsoft Store online in Canada. Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully- functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.​

    ​Microsoft reserves the right to modify or discontinue offers at any time.
  • While supplies last. Available in Microsoft store online and Microsoft Experience Centers in select countries only. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). Price discount does not include taxes, shipping or other fees. May not be combinable with other offers. Microsoft store online and Microsoft Experience Centers returns policy applies. Discounted products bought with a qualifying product must be returned if the qualifying product is returned. Refunds will take into account the discount. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Other exclusions and limits may apply.
  • [1] Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See Surface battery performance for details.

Tech Specs

  • * Some accessories, software, Microsoft 365 subscriptions, and services sold separately.

  • [1] Battery life

    Surface Laptop 4 13.5” AMD Ryzen™ 5 Microsoft Surface ® Edition processor 8 GB RAM  
    Up to 19 hours of battery life based on typical Surface device usage 
    Testing conducted by Microsoft in February 2021 using preproduction Windows 10 software and preproduction 13.5” AMD Ryzen™ 5 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.  

    Surface Laptop 4 15” AMD Ryzen™ 7 Microsoft Surface ® Edition processor 8 GB RAM 
    Up to 17.5 hours of battery life based on typical Surface device usage 
    Testing conducted by Microsoft in February 2021 using preproduction Windows 10 software and preproduction 15” AMD Ryzen™ 7 Microsoft Surface® Edition processor, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.  

    Surface Laptop 4 13.5” Intel® Core™ i5 512GB, 8 GB RAM 
    Up to 17 hours of battery life based on typical Surface device usage 
    Testing conducted by Microsoft in February 2021 using preproduction Windows 10 software and preproduction 13.5” Intel® Core™ i5, 512GB, 8 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.  

    Surface Laptop 4 15” Intel® Core™ i7 512GB, 16 GB RAM 
    Up to 16.5 hours of battery life based on typical Surface device usage 
    Testing conducted by Microsoft in February 2021 using preproduction Windows 10 software and preproduction 15” Intel® Core™ i7, 512GB, 16 GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.
  • [2] Colours available on selected models only. Available colours, sizes, finishes, and processors may vary by store, market, and configuration.
  • [3] System software and updates use significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface storage for more details.
  • [4] Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions.
  • [5] Microsoft’s Limited Warranty is in addition to your consumer law rights.
  • [6] Requires Dolby encoded content/audio.
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