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Microsoft Industry Blogs - Canada

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Delivering innovation to Canadian tables 

When it comes to groceries, Canadians want it all – a big selection of high-quality food at low prices (and with sales and loyalty benefits with purchase). Couple that with the increasing desire for food to come from local and ethical sources and for organic or prepared foods, it’s no wonder that Statistica estimates annual retail sales of food and beverage in Canada at $188 billion.

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Moneris delivers best practices in customer service with Dynamics 365 

Since 2000, Moneris Solutions Corporation (‘Moneris’) has been offering businesses industry-leading payment solutions that make doing business easy, but a legacy ticketing system was hindering support efficiency. Each time a customer service representative talked with a customer, they had to go through several screens to access data. This outdated system wasn’t well integrated with other