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Xbox Elite Controller.
Microsoft Protection Plan

Microsoft Complete for Xbox Elite Wireless Controller – 3 years

Stay covered with mechanical breakdown & accidental damage protection for up to 3 years with no excess. Coverage by the Microsoft experts who know your product best!

£15.99 incl. IPT

You’re covered, at home or on the go

Get back to gaming worry-free with Microsoft Complete. We want nothing to stand in the way of you finishing in first place, being the hero and saving the day, claiming victory on the battlefield and building your Minecraft masterpiece.
Extreme close-up of Xbox Elite Controller.

Stay covered, for longer

For added peace of mind, Microsoft Complete gives you extended coverage and support for up to 3 years so that you can play worry-free.

Protection against accidents

Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops and spills for your controllers.

Microsoft-backed service and support

Get back up and running quickly with easy service from the experts who know your Microsoft products.

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Why shop from Microsoft Store

We offer free shipping, free returns, and cash for eligible used devices, as well as flexible payment options. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honour a one-time price adjustment. Enjoy extended returns and extended price promise through 31 January 2025.
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Gift with confidence

Enjoy free shipping with no minimum purchase. Plus, we'll accept returns on most physical products through 31 January 2025.
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Price promise all season long

Buy gifts now, enjoy extended price promise through 31 January 2025. If we drop the price of a physical product, contact us and we'll honour a one-time price adjustment. Exclusions apply.
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Buy and game with confidence

Play worry-free with up to three years of extended protection and support including accidental damage coverage for your Xbox console and included controller.
Learn more about Microsoft Complete

Instant game downloads

Download Xbox games and start playing them on your Xbox console or PC the moment they launch.
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  • ​Microsoft Protection Plans must be purchased for the device within 45 days of the original device purchase. 

    ​​For all Protection Plans, please reference the Terms and Conditions for the limit of liability and the applicable exclusions of the Protection Plan.

    This Protection Plan is classified as an insurance product per local regulations.
  • You may only purchase a Microsoft Protection Plan either from Microsoft or from the same Retailer selling the original device if a Protection Plan is offered by the retailer. Plans must be sold with an eligible device and never as a standalone product. For full details on the insurer, features and benefits of the products coverage and how to make a claim, please read the IPID and the Supplementary Pre-contractual Information Document (Italy), and Terms and Conditions.

  • The insurer is AmTrust Europe Limited, registered in England & Wales, Company No. 1229676. Authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Firms Ref No. 202189.

    For protection plan support please visit support.microsoft.com
  • Discounts: Supplies limited. Actual savings depends on product availability.
  • Gift with confidence: Holiday extended return policy available with eligible physical products purchased between 15 October 2024 - 2 December 2024 from Microsoft Store online and Microsoft Experience Centers in select markets. Purchases can be returned through 31 January 2025. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • Price promise all season long: Holiday extended price promise valid on purchases of qualifying physical consumer and commercial products purchased from Microsoft Store online and Microsoft Experience Centres in select markets between 15/10/24- 2/12/24. Price adjustment may be requested until 31 January 2025. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Centre. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Centre, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit.
  • Accidental Damage Coverage: (AD) is limited to damage from handling; meaning, damage directly resulting from unintentionally dropping the Covered Product (such as a cracked screen) or spilling liquid onto it. For mechanical breakdowns and/or AD covered claims, maximum of: one (1) Xbox console replacement; two (2) standard Xbox Wireless Controller replacements OR one (1) Xbox Elite controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when they are originally supplied by Microsoft within a single, all-in-one packaged purchase.
  • Any offers shown are for a limited time while supplies last. See terms.
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