Dynamics 365 Business Central
Connect finance, sales, service, and operations with a solution trusted by over 30,000 small and midsize businesses.
Dynamics 365 Business Central
Overview
Comprehensive business management
Work smarter, adapt faster, and perform better with Business Central—named the best ERP system of 2024 by Forbes Advisor.
- Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications.Use next-generation AI and automated workflows to streamline processes, speed up tasks, and make better decisions.Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption.Remove data silos and access business intelligence with real-time dashboards, flexible reports, and KPIs for each role.
- Manage your finances end to end—oversee your budget, accelerate month-end and year-end close, automate bank reconciliation, use unlimited dimensions, track fixed assets, and more.Create accurate cash-flow projections using AI to analyze the financial position of your business.Make more profitable decisions with robust reporting, ad-hoc analysis on any data using analysis mode, and connections to Excel and Microsoft Power BI.Support multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations.
- Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities.Take better care of customers by managing the entire sales process from within Outlook and deliver better outcomes with connected service operations.Transition smoothly from sales to service, track customer returns and repairs, and manage service agreements to meet and exceed customer expectations.Improve your customer experience by connecting with Dynamics 365 Sales, Customer Service, and Field Service.
- Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability.Manage resource utilization by planning capacity and sales. Track customer invoicing against planned or actual costs.Get real-time business intelligence on project status, profitability, and resource-utilization metrics.Enable employees to do their best work with role-based access, and foster collaboration by sharing links to projects directly in Microsoft Teams.
- Improve your supply chain with vendor management, purchasing, e-commerce with Shopify, order fulfillment, and returns.Optimize manufacturing outputs, even in agile and complex environments, with detailed bills of materials, assembly-to-order support, and production orders.Replenish inventory based on actuals, demand, and availability using AI-powered sales and inventory forecasting.Improve organization within your storage facilities and manage inventory with an easy pick-and-put-away process supported by bar-code scanners.
Experience the Business Central difference
Be ready for growth
Support your business now and as it grows with the industry-leading reliability, scalability, and performance of the Microsoft Cloud.
Take your business on the go
Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.
Rapidly deploy and onboard
Implement in weeks and get users started quickly with role-based dashboards, 200-plus training courses, content-aware help, and guided tours.
Available worldwide
Use Business Central in 47 languages and in over 170 countries and regions to expand your business globally.
Work smarter with Copilot
Copilot in Business Central uses natural language technology to create AI-powered experiences that help you speed up repetitive tasks and unlock creativity.
Customize with prebuilt apps
Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.
Collaborate in Microsoft Teams
Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.
Streamline with custom workflows
Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience.
Connect with existing systems
Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.
See the Total Economic Impact™ of Business Central
Learn how businesses reduced costs and increased overall efficiency in this 2023 Forrester study.1
172%
ROI with Business Central over 3 years
7-month
Payback on investment
Up to 18%
Productivity improvement for finance and operations staff
Pricing
Simple, straightforward pricing
Get the scalability, flexibility, and security of Business Central.
Partners
Tap into the Microsoft partner network
Access industry-leading Microsoft partners for help buying, implementing, and optimizing Business Central.
Connect with an expert
Get matched with a Business Central partner to help you through your business challenges.
Search for a partner
If you prefer to search for a partner on your own, visit AppSource to find a specialist in your area.
Customer stories
Trusted by the world’s most innovative brands
“Business Central was at once very user-friendly and capable of tracking all the data we needed. … we can all use it.”
Rasmus Mars, Head of Operations and Finance, Hartmann's
75%
Less time spent on manual tasks
Products
- Dynamics 365 Business Central
“We now have the information in a usable format, so we can make decisions day to day on where our focus goes.”
Glenn Flannery, Group Commercial Director, Spy Alarms
7%
Reduction in lost travel time
Products
- Dynamics 365 Business Central
“We have time to focus on what’s relevant. We can rely on the system and have a better day-to-day view on our business.”
Sabrina Ruzzi, Chief Marketing Officer, Kambukka
12
Days a year saved in data entry
Products
- Dynamics 365 Business Central
“We immediately see trends with our revenue and customers, and we can act quickly if there’s any kind of service disruption.”
Linda Gabor, Executive VP of External Relations, Call2Recycle
USD$25,000
Annual software-related savings
Products
- Dynamics 365 Business Central
“With Dynamics 365 Business Central, we gain agility in a fast-moving world. Agility is the key to winning projects.”
Jan Schmidt, Chief Digital Officer, CURRAX
12%
Year-over-year project-handling growth
Products
- Dynamics 365 Business Central
Resources
Explore news, training, and support
Report
Break into new markets with Business Central
Nucleus Research found that Business Central enhances productivity, reduces operational costs, and improves business agility.
Study
See how customers realize ROI with Business Central
Discover the ROI that customers realized with Business Central in this 2023 Forrester Consulting Total Economic Impact™ study commissioned by Microsoft.1
Report
See why IDC named Microsoft a Leader
Microsoft is a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Small Business ERP Applications 2024 Vendor Assessment.
Training
Get started using Business Central
Training
Learn how to set up your free Business Central trial
Training
Work with the Business Central user interface
Training
Learn Business Central with step-by-step guidance
Blog
Do more with Copilot
Infographic
The EMPOWER Process
Website
Grow your accounting practice
Release planner
See details and timelines of upcoming releases
White paper
Learn how Business Central works with Outlook, Excel, and Teams
Using Business Central and Outlook
Overview of Business Central
Drive transformative business results
Scale your business with Business Central
Frequently asked questions
- An ERP (enterprise resource planning) system is a software platform businesses use to manage and integrate data across core processes such as finance, procurement, manufacturing, and supply chain. ERP systems centralize data, streamline operations, and enhance decision making across the organization.
- Migrating to the cloud with Business Central can help you reduce costs associated with maintaining on-premises systems, streamline operations by using more timely data, and enhance security. You’ll also have access to AI capabilities such as Copilot, enabling your teams to work smarter, adapt faster, and perform better.
- Business Central is part of the Microsoft ecosystem of solutions that work together and scale as your business grows. Get seamless cloud access to real-time data connected to Microsoft 365 (Outlook, Excel, and Teams) and Microsoft Copilot. Tackle your unique business challenges with low-code apps from Microsoft Power Platform and prebuilt industry solutions available on AppSource.
- Get started today with a free 30-day trial of Business Central or take a quick self-service guided tour. See why over 30,000 small and medium-sized businesses have chosen Business Central to adapt faster, work smarter, and perform better.
- See the high-level capabilities included in Business Central Essentials and Business Central Premium licenses and compare options. For a more detailed overview, download the Business Central capability guide.
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NEXT STEPS
Try Dynamics 365 Business Central
Connect and manage your small or midsize business to streamline processes and increase productivity.
Contact Sales
Connect with a sales specialist via chat or by calling 08000283409. Available M-F 9 AM to 5 PM.
Request a call
Have a Dynamics 365 specialist contact you.
Get started
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[1] The Total Economic Impact™ Of Microsoft Dynamics 365 Business Central, a commissioned study conducted by Forrester Consulting, October 2023. Results are for a composite organization based on interviewed customers.
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