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Dynamics 365

Be ready for whatever comes next with autonomous ERP

Help your organisation thrive with an enterprise resource planning (ERP) solution that’s built for growth, optimised for performance, and enhanced with actionable insights delivered through autonomous agents and Microsoft Copilot, an AI assistant.
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SOLUTION OVERVIEW

Achieve more with an ERP solution from Dynamics 365

  • Support data-driven decisions by unifying data across core business processes such as record to report, procure to pay, and order to cash and delivering a full view of operational performance and actionable insights through Copilot.
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  • Go beyond traditional financial planning and accounting by using advanced scenario-modeling and Copilot capabilities that encompass financials, sales, supply chain, and human resources.
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  • Forecast demand with greater accuracy using AI-generated insights, external signals, and your own models to meet evolving market needs and customer demands.
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  • Eliminate stockouts by running material requirements planning (MRP) in minutes, helping ensure that the right inventory is available at the right place and time.
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  • Put inventory buffers in place using demand-driven MRP (DDMRP) in the supply chain to decouple lead times and mitigate variability. This helps stabilize production and delivery while maintaining optimal inventory. 
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Why embrace the Microsoft Cloud for ERP?

Composable

Start with the Dynamics 365 modules you need and scale effortlessly as you grow. Using low-code customization tools in Microsoft Power Platform and Copilot Studio, tailor your ERP solution to fit your specific requirements while maintaining full data governance and compliance.

Connected

Get actionable insights and AI assistance through Copilot and a unified data graph. By connecting finance, operations, and HR data, teams can collaborate effectively, drive productivity, and make more informed decisions within the flow of work.

Cognitive

Optimise entire workflows and processes autonomously with Copilot and intelligent agents. Copilot augments employees with actionable insights, while agents work autonomously to manage complex workflows end-to-end and automate routine tasks, freeing up teams to focus on strategic initiatives.
Products

Explore products that connect business processes

Dynamics 365 Finance

Maximize financial visibility and profitability to help your organisation thrive.
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Dynamics 365 Supply Chain Management

Proactively navigate disruptions with a flexible, AI-powered supply chain.
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Dynamics 365 Project Operations

Get the visibility, collaboration, and adaptability needed to drive success for every project.
Learn more

Dynamics 365 Human Resources

Improve organisational agility, optimise HR programs, and transform employee experiences.
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Dynamics 365 Commerce

Deliver unified, personalized, and seamless buying experiences with help from AI.
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AUTONOMOUS AGENTS

Transform your ERP with AI agents

Don’t just react to unplanned changes. Gain the foresight and agility necessary to confidently advance through them using AI agents—the apps of the future.
Read the blog
Account Reconciliation Agent
Supplier Communications Agent
Time and Expense Agent

Close books faster with Account Reconciliation Agent (coming soon)

Match and clear transactions between ledgers autonomously to help finance teams close their books faster.
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The Total Economic Impact™ of Microsoft Dynamics 365 ERP

Discover the advantages of Dynamics 365 cloud-based ERP by reading a commissioned study conducted by Forrester Consulting. 
Read the study
Learning hub

Discover more about ERP software solutions

  1.
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Solution page

Find your path to the cloud

Learn how Dynamics 365 simplifies cloud migration, enabling you to realize AI-powered productivity.
Learn more
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Infographic

Your productivity copilot

Find out what leaders say are the most important tools for ERP and AI-guided productivity and how to deploy them across your organisation.
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 Infographic

Transform your business

Explore the potential of a consolidated, agile, AI-powered ERP system to improve performance.
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Infographic

Operate sustainably

See how the right ERP system can help your organisation achieve environmental, social, and governance excellence.
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Infographic

Adapt faster to disruptive markets

Find out how ERP software solutions foster adaptability, a key competitive differentiator in a changing world.
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Infographic

The three A’s of ERP modernization

Discover how a modern, agile ERP platform can future-proof your business with AI, automation, and analytics.
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Datasheet

How to modernize ERP with Dynamics 365

Learn how successful businesses use Dynamics 365 to remain flexible and enable scalable growth.
Read now
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 Webinar

Drive agility with composable ERP

Find out how to optimise finance and supply chain operations with a composable ERP system.
Watch now
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Research insights

Research from top industry firms

  • Find out why Microsoft was named a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises.2
    Read the report
  • Discover why Microsoft was named a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.3
    Read the report
  • Learn why Microsoft was named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Operational ERP Applications 2023-2024 Assessment.
    Read the excerpt
CUSTOMER STORIES

Real customers, real results

  1. Venchi Logo
  2. Nestle Logo
  3. Alltech Logo
  4. BDO Logo
  5. Norma Group Logo
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Venchi Logo
“With Dynamics 365, we have a single platform that supports all our processes, from finance and supply chain to in-store operations.”
Fabio Tormen, CIO, Venchi

1500

Hours annually saved by automating order fulfilment

2%

Reduction in cost of goods sold year over year

Products

  • Dynamics 365 Commerce
  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Finance
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Nestle Logo
“Nestlé has chosen Dynamics 365 as the preferred platform for agile and speedy business system requests for M&A activities.”
Denis Kapetanovic, Head of IT, Nestlé M&A

Products

  • Dynamics 365 Supply Chain Management
  • Dynamics 365 Finance
  • Dynamics 365 Commerce
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Alltech Logo
“We continue to … improve our supply chain visibility and order-to-cash processes, connect our service teams, and increase our manufacturing capabilities ….“
E. Michael Castle, Chief Operations and Finance Officer, Alltech

16

ERP systems across 80 sites migrated to Dynamics 365

Products

  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
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BDO Logo
“Microsoft Copilot … makes it easier for our people to access the analytics and get the insights to be able to ask the right questions.”
Dan Fuller, Tax Digital Transformation & Innovation Leader, BDO USA

20%

Faster workflow creation and execution through Copilot

50%

Reduction in approval time through Copilot

Products

  • Dynamics 365 Project Operations
  • Dynamics 365 Finance
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Norma Group Logo
“With Dynamics 365, we’ve implemented a solution that meets the needs of all NORMA Group locations worldwide.” 
Thomas Reitz, Executive Vice President of ICT & BPM/Group CIO, NORMA Group 

Products

  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
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Next steps

Try for free

Get hands-on experience with Dynamics 365 business applications for 30 days.
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Chat with Sales

Available M-F 9 AM to 5 PM. 
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Take a guided tour

See how to create a connected enterprise with a closer look at Dynamics 365.
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Get answers

Request additional help from a Dynamics 365 expert.
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  1. [1]
    Results are over three years for a composite organisation based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, April 2024.
  2. [2]
    Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, Robert Anderson, Denis Torii, Sam Grinter, Naveen Mahendra, Tomas Kienast, Johan Jartelius, 4 November 2024.
  3. [3]
    Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Dixie John, Denis Torii, Johan Jartelius, Tomas Kienast, 11 November 2024.

    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. 

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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