Policing partner focus: tuServ from Black Marble
For many public sector organisations, technology has helped drive greater efficiency taking the burden out of day-to-day administrative processes, removing operational lag time, and ultimately freeing up highly-trained and vocational workers to put their skills to better use.
Across the public sector, technology has helped transformation with organisations continually finding new ways to innovate and deliver their services to the general public.
Policing and public safety, in particular, is one area where technology has helped drive greater innovation in the field.
In our recent ‘Fighting Crime with Technology’ series we have explored some of the ways in which digital transformation and innovation has empowered individuals and organisations to improve operational efficiencies in various aspects of policing and the judicial process. This can be anything from the logging of digital evidence by first responders, to live video courtroom testimonies, right through to the electronic tagging of offenders on supervised release.
And now the introduction of a new generation of apps built on the Microsoft Cloud is empowering front line workers – and as a result the broader organisations they function within – to operate more efficiently with tightly controlled resources.
In October we will be co-hosting two events with Microsoft partner Black Marble, who specialise in custom development and consultancy services across the Microsoft platform, and who were recently announced as winners of the 2016 Microsoft Partner of the Year for Developer Platform Award.
The sessions will invite attendees to join the discussion around transforming policing by mobilising to meet 21st century challenges. Forming an integral part of the Black Marble offering in policing and featuring at the events is tuServ – the mobile policing platform and app currently being used by a number of UK constabularies. Below we shall take a closer look at this application, and explore some of the operational benefits currently being enjoyed by forces.
What is tuServ?
Utilising the power of the Microsoft Cloud, tuServ is a mobile application that was built to enable officers to access all relevant data systems from a single point, removing a dependency on paper-based systems. Running on both mobile phones and tablet computers, officers can be equipped with the most appropriate device without sacrificing functionality.
The product is a fully convergent and integrated solution capable of satisfying organisational requirements. With a solid infrastructure, tuServ will automate many procedures and link business processes to further reduce the need for duplication.
How do police forces use tuServ?
With tuServ an officer has access to all the information in one go, accessing numerous databases instantaneously. This includes PNC, intelligence, crimes reported, any Stop & Search on an individual and any custody information – all in the field, at an officer’s fingertips. tuServ provides a much richer picture and delivers insights faster than existing systems are able to. With better access to more comprehensive information, in a more effective, cost efficient manner, officers are able to be of better service to the public.
Keeping pace with available technologies, tuServ is now fully available on the Windows 10 platform, or the Universal Windows Platform, which for the development team means one codebase, deployed across whichever device the force chooses.
What this means for the police forces themselves, is that officers on a phone have the same experience as an officer on a tablet, and never get left behind in the release cycle. This leaves the mobility choice firmly with the force, putting their own needs first. Plus, tuServ is making extensive use of other novel features available across the UWP, adding Cortana integration and cognitive services (translation, and facial recognition). Furthermore, with full Continuum integration an officer’s station is anywhere there’s a screen and keyboard.
Transforming Policing: Mobilising to meet 21st Century Challenges
If you are interested in looking at how digital transformation will enable forces to meet the challenges of 21st century policing, then join us at either of the events in October. These sessions will include workshop style demonstrations of the latest in apps and hardware available from Black Marble tuServ, and will present attendees with an opportunity to speak with representatives from both organisations.
Click here for more information and to register for the event nearest to you
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