Tag: Blogger Series
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Unify your digital environment for secure collaboration
To stay secure in an everchanging threat landscape, organisations must build cyber resilience and secure collaboration across their digital environment. In fact, many leaders view security as an enabler of business. Those who feel the most vulnerable are the most mature in their security posture – 83 percent according to our research.
Drive cyber resilience and stay secure against heightened threats
As the landscape of work has changed, so have cyberthreats. Technology has enabled the rise of remote and hybrid working. However, this increasingly complex environment also means there’s more vulnerabilities. Leaders have seen three trends rise: Stay competitive in a fast-evolving business landscape.Defend against cyber threats.
How data and AI will transform contact centres for financial services
Contact centres for financial institutions have traditionally been a core touch point for customers to access various types of immediate support – from queries to complaints to fraud alerting. Today their role hasn’t necessarily changed. However, the value organisations place on them certainly has.
Part 2: The role of technology in helping communities to level up
Previously, we explored how data sharing will help ICSs to level up their care. We looked at how improving collaboration and proliferating best practice will ensure all individuals – regardless of their circumstances – can access the highest quality services.
Part 1: The role of data in helping communities to level up
What does levelling up actually mean? In the health and care context, the term means better services and better care for all. It ensures all communities can access the very best services. Also, it makes sure no individuals, or individual segments of the population are left behind.
Virtual wards, real world benefits
Sometimes it takes a crisis to fully grasp an opportunity. Virtual wards were invented in the early 2000’s by Dr Geraint Lewis, now Director of Population Health at Microsoft. Despite that, it’s only in the last few years that they have taken the NHS by storm.
How to turn data insights into action
Over the next three years, global data creation is projected to grow to more than 180 zettabytes. One zettabyte is approximately a trillion gigabytes. To visualise it, let’s turn a gigabyte into a brick. 180 zettabytes would build around 46,475 Great Walls of China.
How to turn your sustainability ambition into action
We know from the latest IPCC report on climate change that we have a very narrow window of time to ensure we achieve our global goal of operating within a 1.5-degree climate rise.
The developer-customer connection: Why dev-centred cultures are customer-centric cultures
Customers in today’s world expect a seamless interaction with a business. Because of this, your organisation’s essential business processes and interactions with customers, partners and employees increasingly depends on tailored innovative digital solutions. The teams who develop and manage these solutions – developers – are at the heart of the organisation.
KPIs and ROI: Quantifying the impact of data management in your business
How can business leaders generate the right outcomes? With timely, fact-based decision making. Data can help an organisation identify new opportunities and uncover hidden efficiencies.