Tag: Customer experience
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How to build and deliver an effective data strategy: part 1
This first blog is designed as an introduction and will explain the core characteristics of data and some of the ways you can build competitive advantage through your data strategy.
Leveraging security to build customer trust
Manage security and risk with the right skills and tools while retaining and improving customer trust.
3 ways the banking sector can innovate in the new normal
Discover the technologies that can help the financial sector innovate in the new normal, with reskilling and driving employee empowerment.
How a modern data strategy can position your business for success in the new normal
Discover how a modern data strategy can help you drive business goals and become a more resilient, adaptable retail organisation.
Why the customer experience needs to be digital-first
Customers are relying more and more on digital channels. To be successful, organisations should be framing their future strategies around digital.
The power of data: how to deliver a strong digital customer experience
Using the power of data, create better customer expereinces while improving employee engagement with streamlined and unified operations.
Digital dexterity: 4 ways you can support energy customers and employees while staying resilient
How can the energy industry continue to operate normally, while adapting to changing demands, shifting customer dynamics, and operational challenges.
Helping deliver positive business outcomes: Walking in your customer’s shoes
Discover how technology transforms retail store operations by streamlining tasks and increasing customer focus time, improving experiences in-store.
The business case for Dynamics 365 Commerce
Discover how Dynamics 365 gives deep, cross-channel customer insight, synchronised operations, and scalability to drive rich experiences.
How to improve the digital customer experience with data and AI
In this era of emerging tech, how can we use data and AI to create more personalised, immediate and intelligent customer experiences.