Following our simulated hospital event at UCLan in May 2020, I built a selection of chatbots using Power Apps. These were developed with the primary purpose of increasing fidelity within online simulation for our health and social care students. I wanted to explore how to automate and standardise parts of the simulation, to help with quality and control from the facilitator’s perspective.

Creating and developing a chatbot

To create a chatbot, I used Power Apps. I first selected Create under the left hand Chatbots heading, and then worked on developing the language behind the bot.

To get started I’d recommend using Microsoft Whiteboard or some paper to map out the language according to what you want the bot to ask and respond with. Try to draw on the direction of the conversation, and how you want it to start and end. Spend some time exploring existing tutorials found in Power Apps, Power Virtual Agents, Azure, and LinkedIn Learning.

If you’re not sure where the bot will be deployed just yet, consider starting in Power Apps. This will make it possible to save it and then ‘sideload’ into a Team, or to embed the bot into another web site or resource. Follow the Microsoft Power Apps Community for Q&A and problem solving tips to help you along the way. 

Once created, you can proceed to Publish the chatbot, following any further instructions.

Taking a student-centric approach

It’s also important to consider the different types of chatbot that can be created when looking to develop your own. In our case, this helped shape how the bots would be used and where they would ultimately be deployed. Here are three different types of chatbots and examples of how we have used them at UCLan.

1- Repetitive prompter chatbot

Within one online OSCE for our MSc Occupational Therapy students, there are four tasks. The elements of each task became the most asked question, both across the module and leading up to the OSCE. Students understood the tasks but often couldn’t retain which order they were in, and whether these were live or recorded. I created a ‘repetitive prompter’ style chatbot for the module, and we have had real success embedding and deploying it within the assessment space. This is quite an exciting development for me, as it reinforces the benefits of investing in time in chatbots – particularly due to the potential of them being embedded within other Virtual Learning Environments. You can also lift this type of chatbot and place it within your Microsoft Teams space.

2- Reflective prompter chatbot

Our debrief chatbot for IPE online simulation was a collaboration between my colleague Abhi and I. Abhi came up with the language for the chatbot, and I then programmed and published it in Power Apps, using the demo link as a Website tab in Microsoft Teams. This was for a large-scale simulation, with 300+ people within three Teams environments on the one day. This was the first cross-faculty IPE event which had been run online whilst students were studying from home. Subsequent feedback from students and staff has since provided valuable insight into further development for future events. With growing interest in online simulation, we created a Team purely for staff to collaborate around simulation ideas. This has proved really useful, as the bots are now becoming shareable assets across our wider organisation.

3 – Role-specific chatbot

Development of role-specific chatbots started from reflections about how to part-automate online simulation, and also the possibility of deploying a series of chatbots within an online simulation to work as simulated characters within the Microsoft Teams environment. I created a couple of ‘patient’ chatbots, including ‘George’- who needs the toilet. If you don’t respond appropriately, he (understandably) becomes very angry, upset and intends on placing a complaint. I am currently developing another simulated hospital event for 2021 and intend for this to be an IPE activity.

Here is an example of a nurse chatbot which we deployed into a large-scale IPE simulation for a colleague.

Looking ahead

Having successfully deployed chatbots at a local level, we are now looking at the possibility of wider publishing to the organisations app catalogue in Microsoft Teams. Bots could then be selected by other users, and once deployed, would appear as 1:1 chats.

We have no doubt that 2021 and beyond will highlight an increased appetite in the part-automation of a number of day-to-day tasks undertaken by educators, and this is something we will continue to both explore and evaluate.

Find out more

Chatbots for TEL

Creating chatbots for online simulation

Power Apps

App Studio: Creating chatbots in Microsoft Teams

Power Virtual Agents

Learning Microsoft Power Apps

Read more education blogs 

About the author

Sam Pywell is a Lecturer in Occupational Therapy at the University of Central Lancashire, and an Associate Fellow of the Higher Education Academy. Sam has recently led development of chatbots in online simulation for health and social care students using Microsoft Teams. She is an MIE Expert, DigiLearn Champion and Key Contributor to the DigiLearn Sector community. You can follow her on Twitter @smileyfacehalo.

The post How to develop a chatbot to support your educators and students appeared first on Microsoft Industry Blogs - United Kingdom.

More than ever, students are now accessing and engaging with learning through their own mobile devices, such as smart phones and tablets. One of the main benefits of using podcasts, are that they don’t require the consumer of the content to be viewing a screen. This can often prove both flexible and convenient, particularly as the files can be listened to in a variety of settings – e.g. while out exercising, or even when relaxing in the evening.

So, the concept sounds great – but how do you actually create a podcast? This blog will take you through some key steps to creating your very first podcast, using many tools available within the Microsoft Office 365 suite.

1) Planning the content for the podcast

Before starting to record a podcast, there are some key factors to consider:

• • Who are the intended listeners?
  • How might they be accessing the content?
  • Are you recording ‘solo’, or wanting to capture a conversation with multiple participants?
  • What recording setup do you currently have?
  • Are you likely to require any further equipment?

Addressing these points will help ensure that you are prepared to record your first podcast.

2) Recording the podcast

The main hardware requirement for getting started with podcasting, would be either a smart phone, tablet, laptop or PC with a built-in microphone. A dedicated external microphone will likely enhance the quality of audio, but is not essential to the recording process. A set of earphones or headphones can also be useful for blocking out unwanted background noise during the recording process.

If you are simply looking to record ‘solo’, then you can use the Voice Recorder app built into Windows 10. This provides basic recording and editing features, and is one of the simplest ways of capturing audio content. Most modern mobile devices also come with their own built-in app, which will have a similar level of functionality.

However, if your aim is to capture a conversation between multiple participants e.g. between a host and several guests, then Microsoft Teams can offer a suitable solution.

Firstly, you will need to arrange a Microsoft Teams meeting to host the conversation, and then invite in any other participants. Once in the Teams meeting, you can select Start Recording by clicking ‘…’, which will begin recording any audio and video being shared by the participants. Once finished, you can follow a similar process to Stop Recording.

Although you are not likely to need any visuals for an audio podcast, it can be useful to have cameras switched on as a visual aid throughout the recording process. This really helps with making a virtual conversation feel much more natural – as participants can often benefit from seeing body language and visual cues.

3) Editing the content

It’s not always essential to edit a podcast. However, you may wish to tidy up your recording before publishing. If using Voice Recorder, this is possible within the application itself.

If you have recorded within a Microsoft Teams meeting, you can use the Trim video function within Microsoft Stream. If you want to retain the video captured within the podcast, then sharing as part of a Microsoft Stream channel (within your organisation), may prove a suitable option.

If you are wanting to extract just the audio from your recording (to be hosted elsewhere), or wish to do some additional editing, such as adding background music or adding an intro/outro – this will likely require the use of audio editing software. You could check with your organisation to see what software you might already have available to you. Audacity is a free open-source alternative, which provides plenty of functionality for anyone looking to get started with audio editing.

4) Hosting the final podcast

Once you have recorded and edited your podcast, your next consideration is where to host it. There are many ways that you can host a podcast online. One way of doing this via your Office 365 account, would be to use Microsoft Sway. Sway is described as Microsoft’s digital storytelling tool, and allows great flexibility to embed different types of multimedia content – including audio. Here are a few simple steps to get started with your podcast in Microsoft Sway:

1. 1. Select Create New
   2. Source a suitable image to use as cover art, and Insert as an Image Card
   3. Set the image Emphasis, as appropriate
   4. Create an Audio Card, and upload the relevant audio file
   5. Add any additional info (episode no., topic, guests etc) into the Caption box
   6. Use the Group function to link both the Image and Audio

These steps can easily be repeated to add further podcast episodes within the same Sway.

Using the Styles option within Design, will also allow you to customise the way that your Sway looks and feels. Selecting the Slides navigation mode often provides a clear and simple way of navigating between individual podcast episodes.

The Play button will provide a preview of how your Sway looks, and once you are happy, you can click the Share button to obtain a shareable weblink. This can very easily be embedded within a Team, using the Website option when adding a new tab to a channel.

Putting the steps into practice

Our DigiLearn podcast might give you a bit of inspiration to support you on your own journey to creating and sharing podcasts with your students.

Below is a quote from Nicky Varley – an MIE Expert and Lecturer in Children’s Nursing at the University of Central Lancashire, who has started exploring the use of podcasts within her teaching.

“The podcast was recorded via Microsoft Teams and then uploaded to our Virtual Learning Environment for the students to listen to. The feedback was overwhelmingly positive, and they appreciated that we could share our stories within the podcast – something the students said they had really missed from the classroom. The trouble with no longer being face to face, is you miss that interaction with students, and sometimes online teaching can feel a little cold. Within nursing, sharing our past experiences really helps to paint a picture for our students. This is something I know I have really struggled to recreate with other forms of technology, but now podcasting seems to have changed that. By using this approach, not only are we being inclusive, we are also being creative.”

There are many different approaches to creating and hosting podcasts utilising many of the tools within Office 365, and we would encourage you to share any of your own innovative approaches with the wider #MicrosoftEDU community.

Find out more

How to use Voice Recorder

Recording a meeting in Teams

Create channels in Microsoft Stream

Digital storytelling with Microsoft Sway

Recording a podcast for accessible learning

About the author

Chris is a Senior Learning Technologist at the University of Central Lancashire, and a Fellow of the Higher Education Academy. Since 2018, he has led development of UCLan’s innovative and sector-endorsed DigiLearn model and programme – to support, recognise and reward colleagues in relation to their inclusive and innovative digital practice. Widening collaboration across the sector, Chris also co-ordinates UCLan’s DigiLearn Sector – an active community, connecting over 1000 digital practitioners across HE, FE, schools, and beyond. As a Microsoft Learning Consultant, he now works with other institutions – supporting their adoption of Microsoft technologies to improve both staff and student outcomes. Chris also makes regular appearances presenting at both national and international education conferences. You can follow him on Twitter @ChrisLearnTech.

The post New ways of learning: 4 steps to record and share a podcast with your students appeared first on Microsoft Industry Blogs - United Kingdom.

Sometimes, having a lesson plan is the easiest part and recorded and uploading the lesson can be daunting. But we’ve got a step-by-step guide on how to record, upload, and share your presentations.

We’ll be doing this through PowerPoint and Microsoft Stream, which makes it easy to use and accessible, with transcripts and captions.

Add narration and record your PowerPoint presentation

PowerPoint has a really great feature to help you easily develop new content by adding audio narration to existing slides. This can also prove really useful for students when recording assessed presentations.

Top tip: Presentation Coach helps you prepare in private to give more engaging presentations.

1. Setting up the Recording tab in PowerPoint

Before you can use the Recording feature, you will need to make sure it’s in your main ribbon in PowerPoint.

1. Go to File, then Options, choose the Customise Ribbon tab.
2. On the list on the left hand side, change Popular Commands to All Tabs and find the Recording tab. Press add and it will move to your Ribbon. Press OK.
3. On the main ribbon tab, go to Slide Show, and it should be there.

2. Recording audio narration over your slides

Once you have added the Recording tab, you can then use the Record Slide Show function. This will allow you to record audio and video, over each slide in the sequence. You can pause or stop at any time, and re-record any sections that you are not happy with.

3. Exporting your slides as a video

Once you’re happy with the audio-narrated slide content, you can then proceed with exporting it to a video. This can either be exported locally to an MP4 video file, or alternatively, published directly to your Microsoft Stream account when using Office 365.

Effectively sharing your virtual lesson on Stream

Once you have uploaded your presentation to Stream, you will want to share them with your learners. You also might want to share other videos with colleagues or learners. These could include Microsoft Teams Meeting recordings, or other content.

The great thing about Stream is it can autogenerate captions using Automatic Speech Recognition technology. These are also available as a transcript so users can look for specific points in the video later on.

Top tip: Make your lesson more engaging by adding a quiz using Microsoft Forms.

1.      Turn on captions on your video

If you’ve already uploaded a video, you can go to the Edit Video option. Otherwise, you can do this as you’re uploading a video. In the Details section, select your supported language.

On the Options tab, set Autogenerate captions to On.

It may take a while for the captions to generate – It typically takes 1-2 times the video’s duration. For example, a one hour video, could wait around two hours to finish processing.

2. Sharing an individual virtual lesson in Microsoft Stream

Once signed-in to Microsoft Stream, your video content can be found under My Content. Individual videos can be shared easily via web-link, email or embed code.

3. Curating and sharing a Channel of Stream video content

By creating a Channel in Stream, you can group related video content for easy access and viewing. This can prove particularly useful for curating collections of video-based learning resources.

4. Adding your virtual lesson to Microsoft Teams

As well as sharing your Videos and Channels using a link, email, or embed code – you can also embed content directly into Microsoft Teams. This helps maintain a streamlined experience for your learners, and ensures content is organised and accessible within the learning environment.

Creating engaging virtual lessons

By using PowerPoint and Stream, you can deliver engaging, accessible virtual lessons that you can share to your Class Teams, or share with learners and other educators. This will help create a fun, smooth learning experience for everyone, no matter where they are.

Find out more

Discover our remote learning resources

About the author

Chris is a Senior Learning Technologist at the University of Central Lancashire, and a Fellow of the Higher Education Academy. Since 2018, he has led development of UCLan’s innovative and sector endorsed DigiLearn model, to recognise and reward the inclusive digital practice of academic colleagues. Widening collaboration across the sector, Chris also co-ordinates UCLan’s DigiLearn Sector – a community fostered to connect digital practitioners from across HE, FE, schools, and beyond. As a Microsoft Learning Consultant, Chris now works with other institutions – supporting their adoption of Microsoft technologies, to improve both staff and student outcomes. He is also producer and co-host of the EdTech Talks podcast, and you can follow him on Twitter @ChrisLearnTech.

The post How to make engaging virtual lessons for students appeared first on Microsoft Industry Blogs - United Kingdom.