{"id":16464,"date":"2019-09-19T08:55:11","date_gmt":"2019-09-19T08:55:11","guid":{"rendered":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/?p=16464"},"modified":"2019-10-14T11:26:01","modified_gmt":"2019-10-14T10:26:01","slug":"employee-engagement-upskill-future-workplace","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/beyourfuture\/2019\/09\/19\/employee-engagement-upskill-future-workplace\/","title":{"rendered":"5 employee engagement tips to help your team upskill and prepare for the future workplace"},"content":{"rendered":"

\"Three<\/p>\n

Never in a million years did I dream I\u2019d be working in a technology company. Not given my degree in the distinctly non-techy field of Political Science.<\/p>\n

When I first started at Microsoft, I was only 19, scared to enter the workforce, and unsure how I could positively impact my team. Now, after being here over two months, I understand that a university degree alone doesn\u2019t give you the skills you need to develop for the future digital workplace. Past experiences and the encouragement at work is vital for personal development.<\/p>\n

And developing new skills in employees is a wonderful way to keep them engaged \u2013 after all, engaged employees<\/a> aren\u2019t just more productive; your business becomes more profitable, too.<\/p>\n

 <\/p>\n

1. Encourage volunteering<\/h2>\n

People often undervalue volunteering, seeing it as an after-thought. But there\u2019s so much more to it than that. It\u2019s an important way to gain invaluable and \u2013 importantly in the world of work today \u2013 transferable skills. These tasks also help with personal growth, too.<\/p>\n

As such, this is an ideal way to help your staff develop new skills (or improve existing ones). Look for opportunities both within your company and beyond, and help shake that notion that volunteering is largely just \u2018something to do\u2019 or a way to boost a CV.<\/p>\n

Volunteering has a side-benefit: it makes people feel like they\u2019re making a difference. That has an incredible effect on how your staff will view themselves, impacting morale, esteem, and their overall productivity. In short, it gives people an often much-needed purpose.<\/p>\n

Before I joined Microsoft, I was actively volunteering and enthusiastically saying \u2018yes\u2019 to any work opportunity that came my way. This gave me fantastic experiences working alongside lots of communities and across different environments and industries. I met people I never would\u2019ve had otherwise, and they taught me invaluable new skills.<\/p>\n

Don\u2019t restrict your people. Do anything. Everything.<\/p>\n

 <\/p>\n

2. Introduce an early in career programme<\/h2>\n

Most large companies today offer an early in career programme, which takes on interns, apprentices and new (or soon-to-be) graduates. These programmes are designed to nurture young people\u2019s independence, and put them on the right path as they begin their careers. To ease them into a new culture. To give them real responsibility. To offer the chance to work on projects they\u2019re passionate about.<\/p>\n

It\u2019s precisely the start that young graduates need. Fresh employees \u2013 brimming with ideas and innovation \u2013 are needed for the continued success of any company. Yours is no different.<\/p>\n

For instance, Microsoft\u2019s early in career programme lets bright young people join as an apprentice, interns, or graduate depending on experience. They then have the chance, seeing all levels of the business. It\u2019s a chance to work in a proper work environment, allowing them to network with colleagues, and learn new skills. It\u2019s the perfect opportunity to test out new roles and encourage further development.<\/p>\n

And while you\u2019re busy strengthening skills in these younger employees, they\u2019re bridging that generational divide and bringing new skills into your business.<\/p>\n

 <\/p>\n

3. Identify your workplace culture and values<\/h2>\n

A workplace culture and easily communicated values are integral to a modern business. It\u2019s a way of creating a sense of community, ensuring everyone\u2019s working towards a common goal.<\/p>\n

As an example, Microsoft\u2019s culture is themed around a simple premise: to empower every person and every organisation on the planet to achieve more. And what could be more empowering that helping people develop new skills?<\/p>\n

Ask yourself:<\/p>\n

    \n
  • Who are you (as a company)?<\/li>\n
  • What do you stand for?<\/li>\n
  • What do you want employees to get out of working for you?<\/li>\n
  • How will this manifest itself?<\/li>\n<\/ul>\n

    For me, workplace culture involves being part of \u2013 and supporting \u2013 a team, where you feel comfortable to be yourself without judgement.<\/p>\n

    Today, a core part of many company cultures is the idea that time should be used, during working hours, to boost the skills and knowledge of employees. Or, as Microsoft CEO Satya Nadella says, \u201cDon\u2019t be a know-it-all, be a learn-it-all.\u201d<\/p>\n

    Encourage this concept of a \u2018learn-it-all culture\u2019 by allowing time for employees to work on skills that help them, and can benefit the business. You may not realise it at first, but you\u2019re now creating an even more productive (and potentially more loyal) workforce \u2013 and one that\u2019s grateful for the opportunities you provide.<\/p>\n

     <\/p>\n

    4. Focus on that work-life balance<\/h2>\n

    In the modern workplace, the employee experience comes first. It affects how your people perform, how they view your company, and where they fit in.<\/p>\n

    It\u2019s important to know\u2026<\/p>\n

      \n
    • Do your employees have the right tools to perform their jobs?<\/li>\n
    • Does your employee experience negatively impact your customer\u2019s experience?<\/li>\n
    • Do you encourage people to maintain a good work-life balance?<\/li>\n<\/ul>\n

       <\/p>\n

      Exhausted employees, burnt out from overwork and frustrated by the lack of vital tools, won\u2019t remain employees for too long \u2013 or, if they do, won\u2019t be able to perform to the best of their abilities. Nor do you want to tip it in the other direction. An undisciplined company emphasising life over work won\u2019t have much of a business in the long run.<\/p>\n

      Look at changes you can make across your workplace \u2013 such as introducing learning hours that let employees grow \u2013 to keep your workforce stable, skilful, and engaged.<\/p>\n

      However, it\u2019s not just about ensuring the well-being of your employees \u2013 although this will undoubtedly be your top priority. Being at Microsoft has already taught me the importance of so much outside of my job role. I\u2019ve also become better at time management. I\u2019ve learned valuable skills I never knew I needed, and ones I\u2019ll never forget. I\u2019ve been empowered.<\/p>\n

       <\/p>\n

      5. Create accessible, considered support<\/h2>\n

      If there was a phrase that sums up absolutely any workplace, it\u2019d be \u2018horses for courses.\u2019 Everyone on your team is different. Diverse workplaces tend to be far more open and innovative \u2013 just don\u2019t try to uniformly develop skills for your employees; taking a one-size-fits-all approaches won\u2019t bring out the best in them.<\/p>\n

      Take older workers, for instance. It\u2019s likely that they\u2019ll need more support and time to master new digital skills that younger employees take for granted.<\/p>\n

      Or consider how women are represented in STEM, and how you can help your female employees develop in this area. It\u2019s a factor that initially played heavily on my mind when I came to Microsoft. But encouragement and empowerment, and having confidence in my own unique skills has shown me that the technology sector is for everyone; not just the male workforce.<\/p>\n

      Offer support that\u2019s accessible, tailored to the individual. That way, they can build on the skills they need to grow.<\/p>\n

       <\/p>\n

       <\/p>\n

      About the author<\/h2>\n

      \"KomalKomal is a Services Solution Strategist Intern in the Services department. Her role includes helping the team generate leads from 0 to 20%, which involves understanding Microsoft\u2019s solutions and their go-to markets. Her passion for working with people all over the business has seen her involved in planning events, being part of the Campus 101 project, and running the Services interns\u2019 Roundtables. These monthly sessions are aimed at adding to every intern\u2019s personal growth. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

      Never in a million years did I dream I\u2019d be working in a technology company. Not given my degree in the distinctly non-techy field of Political Science. When I first started at Microsoft, I was only 19, scared to enter the workforce, and unsure how I could positively impact my team. Now, after being here<\/p>\n","protected":false},"author":489,"featured_media":16659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"categories":[202,1],"post_tag":[256,289,609,843,259,223,618],"content-type":[],"coauthors":[846],"class_list":["post-16464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beyourfuture","category-cross-industry","tag-culture","tag-digital-skills","tag-digital-workplace","tag-early-in-careers","tag-employee-engagement","tag-skills","tag-tips"],"yoast_head":"\n5 employee engagement tips to help your team upskill and prepare for the future workplace<\/title>\n<meta name=\"description\" content=\"Engaged employees are more productive, adding value to your business. 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