{"id":388,"date":"2017-01-31T09:09:29","date_gmt":"2017-01-31T09:09:29","guid":{"rendered":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/industry\/2017\/01\/31\/maximising-it-investments\/"},"modified":"2017-01-31T09:09:29","modified_gmt":"2017-01-31T09:09:29","slug":"maximising-it-investments","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/retail\/2017\/01\/31\/maximising-it-investments\/","title":{"rendered":"Maximising your IT investments with Microsoft Premier Support"},"content":{"rendered":"<h2>Maximise your Microsoft Cloud investments with Microsoft Premier Support and start to digitally transform<\/h2>\n<p>Join over 11,000 enterprises and gain the productivity and cost benefits by partnering with Microsoft Services. We are passionate about helping your business and your employees exploit the full capability of our software and cloud services, helping you to transform your operations and gain competitive advantage.<\/p>\n<p>I\u2019ve been part of Microsoft Services for 5 years, and during this time have worked with several customers to help ensure they are getting the most benefit from our products and services. Some examples include:<\/p>\n<ul>\n<li>Providing best in-class onsite support services to a customer to ensure continued service availability for a business-critical email service that they were providing to their customers. This helped to ensure our customer avoided both financial service penalties and negative national press coverage.<\/li>\n<li>Partnering with a Local Government Authority to assist them in deploying Windows Client technology using Microsoft best-practice across their organisation.<\/li>\n<li>Building a cloud transformation strategy for an organisation of over 5000 users, enabling them to make a circa 40% cost savings in respect to their overall annual ICT spend.<\/li>\n<li>Working alongside a Microsoft Partner to deploy and manage a transformed ICT infrastructure to a Central Government Department, helping to provide assurance of best-practice and additional support for escalated service incidents. This enabled the department to completely modernise their entire business and maximise the capabilities of Office 365.<\/li>\n<\/ul>\n<p>As our customers adopt cloud technology more and more, solutions become both more powerful to our customers\u2019 business, but also more complex in terms of management and support. Microsoft Premier Support enables our customers to realise significant ROI and efficiency gains. If your organisation has never used Microsoft Premier Support before, now is the time to reconsider this decision.<\/p>\n<p>The International Data Corporation (IDC) White Paper on Microsoft Premier Support speaks for itself:<\/p>\n<ul>\n<li>Microsoft Premier Support can provide a 384% ROI in just two months.<\/li>\n<li>Microsoft Premier Support can reduce downtime per user by 78% and Service Desk time by 44%.<\/li>\n<li>Microsoft Premier support can increase the number of apps deployed per year by 12%.<\/li>\n<li>Microsoft Premier support brings access to a broad range of skills that would otherwise require significant investment in new hires.<\/li>\n<\/ul>\n<p><a class=\"wp-footer-link\" href=\"https:\/\/info.microsoft.com\/UK-NoGEP-WBNR-FY17-01Jan-18-LearnabouthowyoucanextendyourITdepartmentwithMicrosoftPremierSupport_292376_02OnDemandRegistration-ForminBody.html\">Register here to listen to an in-depth on-demand discussion around our Premier services and its impact on your business.<\/a><br \/>\n<script>\/\/ <![CDATA[\n$(\".wp-footer-link\").attr(\"onclick\",\"MscomCustomEvent('ms.ea_offer','web','ms.ea_action','reg','ms.ea_name','Maximising your IT investments with Microsoft Premier Suppor - 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