{"id":4279,"date":"2018-12-18T11:00:12","date_gmt":"2018-12-18T11:00:12","guid":{"rendered":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/?p=4279"},"modified":"2019-03-21T16:51:04","modified_gmt":"2019-03-21T16:51:04","slug":"6-office-365-tools-enhance-productivity-nhs","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/health\/2018\/12\/18\/6-office-365-tools-enhance-productivity-nhs\/","title":{"rendered":"6 Office 365 tools to enhance productivity in the NHS"},"content":{"rendered":"
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Every day a new headline hits the frontpages about the NHS. Whether it’s the impending A&E winter crisis, waiting times, or staff shortages that cause nurses to spend 70 percent of their time on basic tasks and paperwork instead of with patients.<\/p>\n
All the headlines highlight one thing: the need for more time. Time is precious, and when it comes to healthcare, every second counts.<\/p>\n
There are numerous ways AI can help with task automation<\/a>, predictive modelling of patient flows<\/a>, or automating patient services with chatbots\u00a0<\/a>which can provide that valuable commodity of time.<\/p>\n Sometimes implementation can be challenging, especially when dealing with outdated data structures and silos. Often, we need a quick win – an easy place to start so people can see the benefits of new technology. That’s why I wanted to talk about Office 365<\/a>, which many healthcare organisations have and use already.<\/p>\n Many of you probably already benefit from using Office 365<\/a> and we continue to add powerful new capabilities to make you more productive. Microsoft products are built to empower everyone to do more. So where better to start than to share my top tips on how AI infused into productivity tools can really give you back time?<\/p>\n If you need to share information with patients regularly and securely, Sway<\/a> is a great multimedia tool. Sway<\/a> allows you to combine text, images, video, and social media into a digital presentation. Shared by a secure private URL or QR Code it’s a bit like a private website built in minutes. Content is easy to add as the AI works in the background work for you, surfacing relevant content as you go.<\/p>\n Everyone remembers that iconic video interview when the journalist’s children burst into the room mid-interview. In Teams<\/a> we’ve introduced Background Blur, a feature that uses facial recognition to blur your background during video meetings. Not only will this cover any embarrassing moments happening in the background, but it’s also very valuable in healthcare when patients or confidential information may accidentally be in view.<\/p>\n <\/p>\n \u201cThe blur feature has helped us increase our use of video calling as we can ensure fewer distractions and increased confidentiality without worrying about the setting. Clinicians and nurses can join the call without the risk of patients or data being in the background. It’s simple and effective,\u201d says Victoria O’Higgins, Senior Project Manager of Office 365 and eRostering at the Mid Cheshire Hospitals NHS Foundation Trust.<\/a><\/p>\n Multidisciplinary Care Team meetings can take up a lot of time, especially if employees have to travel far to get there. This takes time that could be better spent with patients. When you run these meetings over Teams<\/a>, not only are you saving time and money, but you also have access to a plethora of tools<\/a> to help make meetings better.<\/p>\n Record the meeting so anyone who misses the meeting can catch up, or you can playback if needed. Automatic closed captioning and transcripts not only make\u00a0it easier to gather the important information, but also make meetings accessible for all.<\/p>\n \u201cHospital board meetings and agendas are matters of public record, and a lot of time is spent by clerical staff listening to dictaphone recordings, or short handwritten minutes deciphering who is talking and reconstructing the conversation to ensure that this accuracy is maintained,” says\u00a0Victoria. “Meeting scripting allows staff to quickly move to sections within the recording or have outline minutes to see who said what, meaning a reduction in the time taken to produce these key documents.”<\/p>\n Consumer chat apps are my bugbear in the NHS. I understand why they’re used, as it’s sometimes very hard to communicate across the siloed systems quickly. But it’s important to ensure all data is secure – especially where images or patient data is concerned.<\/p>\n Teams<\/a> is a great option for the NHS.\u00a0As well as being secure, auditable, and signed off for sensitive data in the NHS, there are two new secure messaging features with particular relevance in healthcare settings\u2014image annotation and priority notifications.<\/p>\n This next tool is fantastic for the NHS Trusts who are transitioning from paper to digital. A lot of data is still put in on traditional paper forms by healthcare practitioners when they’re visiting patients. Practitioners then have to copy this data into spreadsheets when they arrive back at the Trust – doubling the work. New image recognition capabilities in Exce<\/a>l mean you can now take a picture of that paper data and turn it into an Excel spreadsheet, making data entry as easy as taking a picture!<\/p>\n Nearly all NHS employees are familiar with PowerPoint<\/a> and Excel<\/a>, but why spend a long time making your presentation to the management stand out when there are more important patient duties to do? Design Ideas is a new feature that follows along as you create a document and makes intelligent suggestions.<\/p>\n In PowerPoint, Ideas<\/a> recommends designs, layouts, and images making a basic slide look professional in one click. In Excel, Ideas<\/a> recognises trends, suggests charts, and identifies outliers in your data for you. Also, it’s a simple way to ensure your presentations and information are accessible for all.<\/p>\n <\/p>\n There are many ways that AI is working for us in the background while empowering us to be more productive. AI can assist everyone in healthcare by not only giving us more time to spend on what’s important and out of the back office, but ultimately helping save money in productivity, resources, travel and ultimately time.<\/p>\n Maximising the AI opportunity<\/a>1. Create engaging presentations in Sway<\/h2>\n
2. Blur your background<\/h2>\n
3. Have your meetings on Teams<\/h2>\n
4. Secure chat<\/h2>\n
5. Turning images into data<\/h2>\n
6. Automate design<\/h2>\n
Find out more<\/h2>\n
\nHealthcare, AI, data, and ethics<\/a><\/p>\nAbout the author<\/h2>\n