{"id":50475,"date":"2021-06-15T15:00:01","date_gmt":"2021-06-15T14:00:01","guid":{"rendered":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/?p=50475"},"modified":"2022-02-10T21:00:08","modified_gmt":"2022-02-10T20:00:08","slug":"5-topics-from-microsoft-build-2021-you-should-catch-up-on","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-gb\/industry\/blog\/technetuk\/2021\/06\/15\/5-topics-from-microsoft-build-2021-you-should-catch-up-on\/","title":{"rendered":"5 Topics from Microsoft Build 2021 you should catch up on"},"content":{"rendered":"

\"An<\/p>\n

This year\u2019s digital edition of Microsoft Build has now wrapped up, but don\u2019t worry if you missed it! The high-quality sessions and keynotes from across the two days are available to watch on-demand from the Microsoft Build website<\/a>.<\/p>\n

With hundreds of sessions to choose from on a variety of different topics, it might be hard to know where to start. We’ve broken the talks down into five categories, each showcasing a selection of sessions that might just be what you’re looking for.<\/p>\n

 <\/p>\n

AI and Innovation<\/h3>\n

Microsoft has made tremendous AI advancements from our global research and data scientist teams. These AI innovations have enabled Microsoft to produced products to empower businesses, developers, and data scientists to build and deploy models faster. Using Cognitive Services, developers can easily apply Microsoft pre-trained AI models in their own applications. They can implement vision, speech, language, search, and decision-making functionality without requiring machine-learning expertise.<\/p>\n

Are the bots taking over?<\/h4>\n

Can bots replace humans in customer service and online help? When is the right time to pass that conversation to a real person? Join our Table Topic to discuss the push for bots, and the tools for building them and to transition conversation from bots to humans. This is a topical discussion especially for helpdesk staff straining to scale as they quickly shifted to remote work. Unmute yourself, turn your camera on – No presentations here! Be prepared for chat and a fun interactive discussion!<\/p>\n

You can watch this session for free<\/a> on the Build website. For more on AI and Innovation from Microsoft Build 2021, why not try one of these sessions:<\/p>\n