Grow your revenue with next-generation AI
Deepen customer relationships and close more deals with next-generation AI and insights.
Solution overview
Create connected, AI-powered experiences
Empower your sales and marketing teams to close more deals and deliver more personalized customer journeys using AI-assisted guidance and predictive insights.
Strengthen your customer connections
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Generate more revenue in less time
- Improve seller productivity with AI-powered opportunity scoring and automated data capture and task assistance—in the flow of work.Engage with customers in the right way—and at the right time—with AI-powered guidance and relationship insights.Scale best practices and boost seller performance with automated sequences, insights, and data visualization.
- Unify and enrich data with AI to create 360-degree customer profiles—and identify preferences and future opportunities.Optimize journeys and deliver impactful content with AI-generated recommendations and real-time triggers.Streamline work with Microsoft Copilot for Dynamics 365—turn simple language prompts into recommended content and insights.
Sales copilot video
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Products
Explore digital sales and marketing products
Dynamics 365 Sales
Close more deals and boost efficiency with an AI-powered sales solution.
Dynamics 365 Customer Insights
Unite data and deliver personalized, connected customer journeys with next-generation AI.
Microsoft Copilot for Sales
Create sales experiences with AI-powered insights and recommendations.
Microsoft Power BI
Connect and visualize all your customer and sales data in a unified, scalable platform.
Microsoft Teams
Chat, meet, call, and collaborate across your sales teams and connect with customers.
LinkedIn Sales Navigator
Uncover key insights to target the right buyers and engage prospects with personalized outreach.
Learning hub
Explore sales and marketing resources
E-book
The AI Advantage e-book
Find out the ways AI tools help sales teams improve their performance.
Infographic
Achieving Sales Success with AI
Read about the key benefits of investing in next-generation AI to transform the seller and customer experiences.
Infographic
Close deals faster with Dynamics 365
Find out how to accelerate sales, personalize engagement, and support collaboration with AI-powered insights, tools, and automation.
E-book
The Future of Sales
Learn how modern sales teams drive demand, engage customers, and boost efficiency with AI tools and collaboration capabilities.
Infographic
The new frontier of AI-powered sales
Get insights into how AI, collaboration, and selling tools empower sellers to deepen customer relationships and sell more, faster.
Webinar
Accelerating sales with Dynamics 365
Discover ways to empower your sellers and deliver personalization with next-generation AI tools.
Research insights
Recognized by top industry analysts
Find out why Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.1
Find out why Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for B2B Marketing Automation Platform.1
Learn why Microsoft was named a Leader in The Forrester Wave™: Core CRM Solutions, Q3 2022 report.
Learn why Microsoft was named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023 report.
Find out why Microsoft was recognized as a Leader in the KuppingerCole Customer Data Platforms Leadership Compass 2022 report.
Find out why Microsoft was recognized as a top vendor on the Constellation ShortList™ in Sales Force Automation, Sales Engagement Platforms, and B2B Marketing Automation.
Success stories
Real customers, real results
“My team has more time to dedicate to our customers, activate new business processes, and be more proactive.”
Raffaele Gerbi, IT Corporate e-Business Manager, MAPEI
“With…conversation intelligence, our Investec teams can easily drill down for more detail [about] the information they’re given.”
Jody Teren, Group Engagement Lead for the AI Data Team, Investec
Products
“Dynamics 365 enables us to deliver a well-crafted experience and empower our entire global team.”
Antonio Achille, CEO, Natuzzi
“We can see the impact of…campaigns and more personalized real-time journeys powered by…Customer Insights.”
Liam Barnes, Global IT Director of Marketing Technologies, Campari Group
“The full visibility into our sales funnel, enabled by Dynamics 365 Sales, drove up our average weekly qualified leads.”
Mohammed Absar, VP Enterprise Systems, DP World
Products
“We have [Dynamics 365 Customer Insights] to unify all of our data and help us do something valuable with it.”
Kevin Gleason, Global Brand and Marketing Director, Leatherman Tool Group
Take a guided tour
See how to empower sellers and marketers with a closer look at Dynamics 365.
Try for free
Get hands-on experience with Dynamics 365 business applications for 30 days.
[1] Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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