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Dynamics 365
Discover how to deliver the latest AI breakthroughs to every business function with Copilot in Dynamics 365.

What is Dynamics 365?

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

The agility to delight every customer. Every day.

Create impact faster

Deliver more value in less time. Quickly adopt solutions—or augment existing ones—to enable your teams to accelerate results.

Use modular, prebuilt applications


Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your existing solutions.

Connect solutions end to end


Accelerate your business growth with connected business applications to optimize your operations, innovate across teams, and better engage customers.

Rapidly deploy and onboard


Implement your solution and drive user adoption—in days or weeks instead of months—to quickly innovate and see faster results.

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Solutions that fit you. Not the other way around.

Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.

Drive more revenue by connecting sales and marketing

  • Get increased visibility into customer needs.
  • Lead customers down the pipeline faster and close more deals.
  • Streamline processes and coach sellers.
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Dynamics 365 helps businesses do more with less

Learn how organizations use Dynamics 365 to drive efficiency, cut costs, and create a hyperconnected business.

TEI studies

Read The Total Economic Impact™ commissioned studies conducted by Forrester Consulting.

Dynamics 365 Finance

Learn how organizations realized legacy cost savings of USD$3.5 million.1

Dynamics 365 Sales

Learn how seller efficiency increased by 15 percent with shared collaboration tools.2

Dynamics 365 Business Central

Learn how organizations realized an ROI of 162 percent over three years.5

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Powerful flexibility. Limitless possibilities.

Make Dynamics 365 your own. Tailor and build on your solution using the Microsoft Cloud or hundreds of other familiar business tools. Plus, add mixed reality and the Internet of Things (IoT) for innovative new experiences.

Be more agile with Dynamics 365

  • [1] The Total Economic Impact™ Of Microsoft Dynamics 365 Finance, a commissioned study conducted by Forrester Consulting, July 2022. Results are for a composite organization based on interviewed customers.
  • [2] The Total Economic Impact™ Of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022. Results are for a composite organization based on interviewed customers.
  • [3] The Total Economic Impact™ Of Microsoft Dynamics 365 Customer Service, a commissioned study conducted by Forrester Consulting, August 2020. Results are for a composite organization based on interviewed customers.
  • [4] A Total Economic Impact™ Of Microsoft Dynamics 365 Supply Chain Management, a commissioned study conducted by Forrester Consulting, August 2021. Results are for a composite organization based on interviewed customers.
  • [5]  The Total Economic Impact™ Of Microsoft Dynamics 365 Business Central, a commissioned study conducted by Forrester Consulting, September 2020. Results are for a composite organization based on interviewed customers.

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