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Microsoft Ignite

Global experiences, localized content, in-person opportunities, and more—let’s get ready for a new kind of Microsoft Ignite.

Discover what's new

Empowering today’s digitally connected, distributed workforce

Microsoft 365 is the cloud-first platform for all the ways that people work today—wherever, whenever, however. From information workers to frontline workers. No matter how you run your company or your team. And, with Microsoft 365, organizations save more than 60 percent compared to a patchwork of point solutions.²

Microsoft 365 comes alive in the new Microsoft 365 app, home to all your favorite productivity apps—Teams, Word, Excel, PowerPoint, and Outlook—along with new apps for creation and expression, like Loop, and any third-party apps you choose. It’s a secure, integrated, experience built on the Microsoft Graph that brings together all your documents, files, contacts, meetings, and more—with intelligent, Graph-powered recommendations personalized for you. Simply put, it’s a better way to work. And the Microsoft 365 app will be available to customers across our business, education, and consumer segments.

Learn more about the Microsoft 365 app.

Transforming meeting culture with Teams

Microsoft Teams is the app at the center of Microsoft 365. With more than 270 million monthly active users, Teams has changed how people work more than any other app in the past 20 years. We’ve introduced more than 450 new Teams capabilities in the past year alone to transform meeting culture and keep everyone in the flow of work.

It starts with helping everyone have better hybrid meetings. Last year, we introduced new AI-powered intelligent cameras to Microsoft Teams Rooms, dissolving the walls between an attendee’s physical and digital presence. Today, together with Yealink, we’re bringing you the SmartVision 60, the first 360-degree, center-of-room intelligent camera. The SmartVision 60 produces multiple video streams with AI active speaker tracking—and soon: people recognition. Learn more about SmartVision 60.

As Teams has become pervasive for collaboration, we’re expanding to every type of hardware. Today, we’re announcing that Cisco is now a Teams Rooms Certified Devices partner. For the first time ever, Teams meetings will be available natively across certified Cisco meeting devices, enabling customers to configure Teams as the default meeting experience. Get the details on Cisco and Teams.

We’re not stopping with better meeting experiences. We’re on a journey to help you transform meeting culture, starting with the new Teams Premium meeting offering. Teams Premium includes Intelligent recap, a powerful new AI experience that’s like having a virtual assistant at every meeting—even when you can’t be there. It creates tasks, automatically generates chapters from the meeting, and shares personalized highlights from the recording. Teams Premium also includes Live translation for captions, which delivers AI-powered, real-time translations from 40 spoken languages so meeting participants can read captions in their own language. If an organizer has Teams Premium, all meeting attendees can enjoy live translated captions.

With Teams Premium, we’re also excited to bring you experiences that make meetings more personalized, intelligent, and secure.

• New meeting guides that automatically set up the right meeting options.
• Upleveled safeguards for confidential information with advanced meeting protection, including watermarking and sensitivity labels.
• Friction-free Virtual Appointments for personalized business-to-consumer engagements.
• The ability to host high-quality webinars using advanced functionality to drive deeper engagement and generate new leads.

Learn more about Teams Premium.

Introducing Microsoft Places: Transform your space into a place

Overwhelmingly, people come into the office for each other. That’s why we’re creating a new Connected Workplace category and introducing Microsoft Places to address the unique challenges of hybrid work. People are what give a space meaning and identity. In essence, people make a space, a place. Microsoft Places helps everyone understand who will be in the office when; where people are sitting; what meetings to attend in person; and how to book space on the days your team is already planning to come in. It also helps leaders understand how people use the office, and ultimately optimize their real estate investments. And third-party partners can build and integrate new and existing solutions on top of Microsoft Places.

Learn more about Microsoft Places.

Bringing the metaverse to work

Our data shows that 51 percent of Gen Z envisions working in the metaverse in the next two years.¹ Just yesterday, we announced with Meta that we’re bringing Teams immersive meeting experiences to Quest so you can connect, share, and collaborate in virtual reality as though you’re there together in person.

With Mesh avatars for Teams, you can create custom avatars to represent yourself—so you can take a break from the camera but still have a physical presence in Teams meetings.

Unlocking new collaboration patterns

Across Microsoft 365 and Teams, we’re making work better with collaboration experiences designed for synchronous and asynchronous collaboration, creation and expression, and business processes in the flow of work.   

This starts with making meetings more hands-on and interactive. Rolling out in November 2022, Excel Live transforms how people collaborate in meetings, enabling every participant to live-edit the Excel file directly, right from Teams—without ever opening the file. Teams Live Share, now in preview, goes even further by turning any app shared in a Teams Meeting into a real-time, multi-user collaborative experience where participants can interact, annotate, and collaborate directly in the meeting window.

With the latest innovations in Together mode, meeting organizers and presenters can assign seats to meeting participants in the Together mode view and can also pin the Together mode view to the meeting stage so everyone has the same view of the group.

The new hours and location feature—accessible across Teams and Outlook—makes it easier to schedule in-person meetings by allowing people to specify and adjust from hour to hour whether they will be available in the office or working remotely.

The new Teams channels experience makes it easier to focus and collaborate, placing recent posts at the top so people can easily catch up on the latest conversations, contribute to discussions, and pop them out so they can return to them quickly. The new channels feature new post types like announcements and video clips and a customizable channel header.

New features in Teams chat give people more ways to prioritize their most important work, protect boundaries and time, express themselves authentically, and have fun. AI-recommended replies save time, while the ability to “@” mention everyone in a group helps grab the group’s attention quickly. With up to 800 reaction emojis, everyone can express themselves in natural and authentic ways, and Video clips in chat gives everyone the ability to easily record, send, and view a video clip in chat, lending a personal touch to help strengthen connection.  

Learn more about Teams chat and channels.

With asynchronous collaboration on the rise, people need solutions to help them communicate and collaborate across space and time. Last year we introduced Loop, which breaks down barriers between apps to enable fluid collaboration as people think, plan, and create together. Today, we’re excited to announce that the Loop app—featuring workspaces, pages, and components that sync across Microsoft 365, is in preview. We’re also excited to bring Loop components to Word for the web, Whiteboard, and Outlook for Windows, to meet users in the context of their work, across Microsoft 365 apps. Learn more about Loop.

With Microsoft Editor, you will soon be able to surface Loop components using Context IQ, our set of intelligent capabilities working in the background of Microsoft apps and services. Loop also now offers Dynamic 365 integration within Teams—you can now insert a Loop component into a Dynamics 365 record while in Teams chat. We’re also introducing Edge Workspaces in the Edge browser, so everyone working together on a project can view the same websites and files in one place as a shared set of browser tabs.

New creation and expression experiences in Microsoft 365 include Microsoft Designer, a new app powered by AI technology, including DALL-E 2, that helps you quickly create stunning social media posts, invitations, and graphics just by entering a text prompt or other content. Microsoft Create features thousands of creative templates to spark inspiration and up-level skills. Today, we also welcome video editor Microsoft Clipchamp to Microsoft 365 to empower anyone, regardless of skill or experience level, to tell stories with video. These creation and expression experiences will roll out first in the Microsoft 365 consumer experience. Learn more about Designer, Create, and Clipchamp.

We’re also helping organizations drive productivity with new experiences that bring business processes into the flow of work. Adaptive Cards is a new low-code way to design and deliver micro-apps directly inside Teams. With Cards, developers can bring interactable content from multiple applications and platforms into a single interface in Teams chat.

Content AI is a new category of technology solutions that uses advancements in cloud and AI to transform how content is created, processed, and discovered—empowering people and automating workflows at scale. Today, we’re introducing Microsoft Syntex, which integrates Content AI into the flow of work with services like content processing, content summarization, e-signature, and more, that help you enhance, manage, and connect your content. Learn more about Microsoft Syntex.

Empowering everyone to thrive with Microsoft Viva

While places still play a key role in helping people thrive at work, work is no longer just a place—it’s an experience. And you need an employee experience that people can access anywhere, anytime. Microsoft Viva is the first digital employee experience platform that brings connection, purpose, insight, and growth into the flow of work to empower people and teams to be their best.

Just a few weeks ago we introduced a new set of apps and services in Viva to help align everyone in the organization around the most impactful work to drive business outcomes. Enhancements and integrations to goal-setting and objectives and key results (OKR) management solution Viva Goals bring the experience right into the flow of work. Viva Pulse lets managers and team leaders take the pulse of their teams for quick and confidential input, when they need it, to understand their teams’ needs on an ongoing basis and take action when it matters. And the new centralized communications management and publishing tool Viva Amplify helps employee communication teams and leaders communicate more effectively with their employees by automating publishing all from one place to reach people wherever they work—whether that’s Teams, Outlook, SharePoint, or Viva—and providing metrics to help understand and track message impact and improve over time.

Windows 11 and Windows 365: a new cloud computing paradigm built for the distributed workforce era

With Windows 11, we redesigned the operating system, from the client to the cloud, for hybrid work. Windows 365 is a new cloud computing paradigm built for the distributed workforce era.

With the new Windows 365 app, you can access your cloud PC directly from the Windows 11 taskbar or start menu and then stream the full Windows experience—all your apps, settings, and content—to any device. We also announced the availability of Windows 365 Government for Government Community Cloud and Government Community Cloud High customers in the United States. And, coming soon, organizations will be able to provision Windows 365 Cloud PCs for shift and part-time employees who only need a Cloud PC during their workday for a limited time. Learn more about Windows 365 news.

We’re also announcing updates to services expressly for IT professionals. Windows Update for Business reports will leverage Azure Workbooks to make deployment reports more modular and customizable to better fit your needs, and Organizational Messages makes it easy to communicate with people directly in the Windows UX, helping onboard employees or providing reminders of important training. We’re also adding branch office printer management and diagnostic reporting to Universal Print, as well as support for evaluating apps after an in-place upgrade with Test Base for Microsoft 365. We continue to add functionality to Windows Autopatch to help you move from Windows 10 to 11, and to support AVD patching to secure all your Windows instances—both in the client and the cloud.

Watch Panos Panay’s session for all the latest about Windows and join us on October 24 to 27, 2022, at our Microsoft Technical Takeoff event for an even deeper dive into Windows and Microsoft Intune.

Simplifying IT management

With Microsoft 365, we want to help you simplify IT management and reduce costs.

Today, we’re bringing new capabilities to the cloud-enabled Microsoft Intune suite, including endpoint privilege management, designed to dynamically elevate permissions, and Microsoft Tunnel for mobile app management, which provides secure access to company resources. And as I mentioned earlier, consolidating today with Microsoft 365 can save you more than 60 percent compared to a patchwork of point solutions, while helping your employees stay secure in the flow of work.²

Learn more about Microsoft 365, Teams, Viva, and Windows

At Microsoft, we believe that energized, empowered employees are the key to durable competitive advantage for every organization. We’ll continue to innovate across Microsoft 365, Teams, and Viva to help everyone thrive—because technology, combined with the right culture and leadership, can create a better world of work for everyone.

¹Hybrid Work Is Just Work. Are We Doing it Wrong? Work Trend Index Pulse Report, WorkLab, Microsoft. September 22, 2022.

²Modernize your business while managing costs, Microsoft 365.

Based on publicly available list prices of point solutions for identity and access, content and productivity, chat and collaboration, and meetings, vs. comparable Microsoft 365 solutions.

The post Microsoft 365 at Ignite—Re-energize your workforce in the office, at home, and everywhere in between appeared first on Microsoft 365 Blog.

This month, we’re adding new features across Microsoft 365 to improve accessibility, support flexible workstyles, streamline routine tasks, and offer more ways to make your voice heard. We’re also launching new capabilities in Windows 11 and Windows 365 to help make hybrid work a little easier. Let’s dive into what’s new.

A more inclusive, seamless working environment

Support neurodiversity in the hybrid workplace

Notification overload can be disruptive, especially for employees with conditions like autism and ADHD. We’ve been working to cut down the noise by providing more ways to customize which notifications Microsoft Teams shows you and when, and new ways to protect time with Microsoft Viva Insights. We’ve also added new capabilities to support and improve reading and writing like text prediction options, voice control tools, and accessible authoring features—great for everyone, but a true game changer for workers with dyslexia and other learning disabilities.

Learn about these features and more intelligent tools to support neurodiversity in the hybrid workplace in our what’s new in Microsoft accessibility for spring 2022 blog.

Create tasks with natural language

The To Do Windows app now supports smart recognition of due dates, reminders, and repeat information from the task title.² Now you can simply use natural language—like submit project report on Friday or follow up with client on Tuesday at 1 PM—and To Do will automatically recognize and highlight the dates, times, and repeat information and add it to your task accordingly. Update your Windows To Do app to version 2.66 or above to get started.

Get more out of Yammer

We’ve released a series of updates to Yammer that help make it easier to find what you need, share ideas, and customize to your preferences. First, community members can now upvote a response if it’s a helpful or useful contribution to the question, making it easier for others to find answers. You can now also bookmark a conversation to see the post and its replies later. Finally, dark mode for Yammer web will be available soon.

Switch between accounts in Microsoft 365 web apps with a single click

Switching between user accounts can disrupt your flow of work when you need to sign out and sign back in again. Beginning this month, we have started adding support for multiple work and personal accounts on Microsoft 365 web apps in the same browser, enabling you to seamlessly switch between the accounts with a single click. Just add your accounts to the account manager on the top right of a Microsoft 365 web app to get started. Learn more about this new feature in the Tech Community blog Announcing account switching for Microsoft 365 web apps.

Work securely from anywhere with Windows 11 and Windows 365

Flexible work requires technology that’s built for a hybrid world. Earlier this month, we shared the latest Windows 11 and Windows 365 features that are designed to empower new ways of working. We’re bringing the power of the Microsoft Cloud and familiarity of the PC together, giving you an even more seamless Windows experience without sacrificing security.

Drive productivity and hybrid collaboration with Windows 11

With Windows 11, you can easily organize files you are working with in File Explorer by tagging them as favorites and using tabs to quickly access those you need.

New capabilities like automatic framing, voice clarity, background blur, and eye contact create more natural hybrid meeting experiences.³ Live captions provide a more inclusive hybrid work environment for the deaf or hard-of-hearing communities, as well as language learners. Finally, we added snap assist for touch to help people organize windows in predefined layouts on Windows tablets or two-in-ones.

Empower hybrid work with Windows 365, the world’s first Cloud PC

With Windows 365, employees can stream their entire Windows experience from the Microsoft Cloud, enabling them to access their personal settings, apps, and content securely on any device.

Windows 365 Boot enables users to sign in to Windows 365 at start up—no need to sign in to the local operating system first. Windows 365 Switch will enable users to move between the Windows 365 Cloud PC and the local desktop just like they do between different desktops today in the Task switcher. The Windows 365 app provides users with another way to access their Windows 365 Cloud PC from the taskbar or Start menu. And for those times you need to work offline, like on an airplane or in the field, Windows 365 Offline enables uninterrupted work, with an automatic sync as soon as you reconnect.

Empower IT with modern management

Managing devices for a dispersed workforce and keeping them up to date presents unique challenges for IT departments. To help, we’ve added Windows Autopatch, a new intelligent managed service designed to keep Windows and Office software up to date automatically, to Windows Enterprise E3 at no additional cost. Learn more about this announcement on our Tech Community blog post Get current and stay current with Windows Autopatch.

In addition, we are launching a new communications function in Microsoft Endpoint Manager that empowers IT to send targeted organizational messages directly to employees across various surfaces in Windows 11, including on the desktop or lock screen. Learn about this new cloud-managed capability and more in this Tech Community blog post The endpoint manager’s guide to what’s coming in Windows 11.

Simplify what it takes to protect your endpoints in the cloud

We announced our vision for advanced endpoint management and shared our plans to introduce a series of premium solutions over time in Endpoint Manager that will help organizations increase endpoint security, improve user experiences, and reduce the cost of ownership of your digital estate. Remote help for Windows is the first of these solutions, launched for general availability on April 5, 2022, and is featured in the new Microsoft Mechanics video about Windows cloud management.

Govern data across your entire data estate

To meet the challenges of today’s decentralized, data-rich workplace, we’re introducing Microsoft Purview—a comprehensive set of solutions that help you understand, govern, and protect your entire data estate. This new portfolio combines the capabilities of the former Azure Purview and the Microsoft 365 Compliance solutions that users already rely on, providing unified data governance and risk management. Learn more about Microsoft Purview in the video Go Beyond with Microsoft Purview.

Empowering the future of modern work

As the future of work unfolds, Microsoft 365 is continuing to help organizations and teams embrace a flexible work model. No solution is better positioned to support the needs of a hybrid workforce than Microsoft 365. Be sure to check back next month, when we’ll be sharing the news from Microsoft Build, our annual developer conference. 

¹ 2022 Work Trend Index, Microsoft. March 16, 2022.

² Feature currently available in English (EN-) languages only.

³ Hardware dependent.

The post From intelligent tools built on inclusivity to the latest in Windows—here’s what's new in Microsoft 365 appeared first on Microsoft 365 Blog.

Today, we shared details about the future of Windows and how we are developing new experiences to enhance the way we work today, and in the future.

We released Windows 11, the operating system designed for hybrid work, just over six months ago and are energized to hear how our customers, like Tower, are finding new ways to empower employees and move their business forward.

Talking to customers is one of the best parts of my role as General Manager for the Microsoft 365 business, and I learn a lot from every conversation—whether with an enterprise leader or a small business owner. Our team has also received a lot of feedback and input about the past two years and how it has forever changed the way we work, and I‘ve observed this just walking around my neighborhood in Atlanta—the way we work is different. Our work lives are in many cases more flexible, but also more complex. It makes sense, then, that the one thing I always hear is that organizations want solutions that are streamlined across their IT infrastructure, and seamless and easy for their employees to use.

We recently released the 2022 Work Trend Index, which surveyed 31,000 people in 31 countries around the world. What we’ve learned from our 2021 and 2022 research is that this rapidly changing landscape is shaping how we think about how technology serves us at work. This has been our inspiration for the features we announced today and how we will continue to innovate in Windows for organizations and employees, helping our customers transform how we connect, collaborate, and communicate.

The most compelling data we gleaned from the Work Trend Index is that 73 percent of employees want flexible or remote options and see this as a more permanent way of working. That’s more than two-thirds of people surveyed—a compelling statistic.

As a leader at Microsoft who was hired during the pandemic and works fully remote, I can relate to the new challenges businesses are navigating in moving employees to a more permanent remote or hybrid work setting, and the challenge employees sometimes face in different environments.

So, I’m excited to build off what Panos Panay, Chief Product Officer, shared today and give you some more details about the new features we are building in Windows 11 to power your businesses and your people, no matter where they are working.

Here’s what’s coming to Windows 11.

A faster, more dynamic Windows 11 experience powered by the cloud

Last year, we introduced Windows 365, the world’s first Cloud PC, to give people a simple way to stream their entire Windows experience from the Microsoft cloud. This means an individual employee’s personal settings, apps, and contents can be securely accessed on any device. And it’s persistent and always ready to go, so they can pick up right where they left off because Windows is streaming from the cloud. I’ve heard from many customers who are finding new uses for the Windows 365 Cloud PCs in critical hybrid work scenarios—from elastic workforces like interns or contractors to high-scale computing needs like developers, to remote workers and secure bring your own PC (BYOPC) needs. Windows 365 is easy to scale up so it’s particularly useful in times of change, like mergers and acquisitions. Coats, the world’s largest industrial thread manufacturer, was an early adopter of Windows 365.

Extending Windows to the cloud opens up new solutions that can help accelerate digital transformation by utilizing the power, intelligence, and capacity of the cloud to augment device capabilities. According to Gartner®, 72 percent of infrastructure and operations (I&O) leaders have invested or intend to invest in cloud-based user computing solutions during the next 24 months.

As the pandemic begins to slowly recede, and companies look to adopt more permanent hybrid work strategies, new integrated features are needed to enable more flexible ways of working.

So, we’re bringing the power of the cloud and familiarity of the PC together, giving people an even more seamless Windows experience without sacrificing security.

With Windows 365 Boot, I’ll be able to log directly into my Windows 365 Cloud PC at startup and designate it as my primary Windows experience on the device. This makes Windows 365 an even better solution for those temporary or frontline workforces I mentioned, where sharing devices and bring your own device (BYOD) scenarios are common. It allows different users to log in directly to their own personal and secure Windows 365 Cloud PC with their credentials.

If you are like me, you know the power of switching between desktop surfaces in Windows 11. Now we’re adding Windows 365 Switch, which will enable me to move between my Windows 365 Cloud PC and the local desktop just like I do between different desktops today in the Task switcher. I’ll even be able to use the same familiar keyboard commands, as well as a mouse-click or swipe gesture.

A new native Windows 365 app will give me another way to get straight to my Windows 365 Cloud PC from the taskbar or Start menu. All with a desktop path to my Windows 365 Cloud PC, providing a personal, customized welcome experience to tailor my settings, profile, and work style.

We are also working to deliver Windows 365 Offline, which will enable work in Windows 365 even when disconnected. When connectivity is restored, the Windows 365 Cloud PC will automatically resync with the Windows 365 service without data loss so the user experience and workflow are persistent.

Learn more about all these features in this Windows 365 blog and our new Microsoft Mechanics episode.

New inclusive and intelligent experiences and features for employees

In our most recent Work Trend Index research, we learned that 51 percent of people want a job that gives them the option to be fully remote, but they prefer a hybrid experience. The best news is that Windows 11, while designed for hybrid work, works for all scenarios—whether remote, onsite, or hybrid.

Today, I want to share with you some of my favorite new experiences coming soon to Windows 11 to make everyone working in these modern environments more effective. Best of all, these features are designed with accessibility in mind so everyone can enjoy the benefits of Windows 11.

I love how easy the centered Start menu design in Windows 11 is, and I’m excited to share how we’re building on that with new app folders right inside the Start menu. Now, I can enjoy the simplicity of organizing and easily finding apps on my Windows 11 desktop just as I’ve been able to do on my mobile device and tablet.

Refreshed File Explorer in Windows 11 to help you find what you need fast

One of my favorite announcements today is the refreshed experience in File Explorer. I can’t tell you how many hours I’ve spent looking for important files and folders over the years. Now, finding files is a breeze with new contextual suggestions in Windows powered by Context IQ. This recommends relevant content and contacts across Windows—including content to the cloud. For example, I can see what files I might want, including files that my frequent collaborators are working on that I also have access to.

And with Tabs in File Explorer, I’ll be able to multitask and find multiple files at the same time.

During our 2022 Work Trend Index research, we found that 35 percent of employees surveyed say they wish they could spend more time working on solitary or focused work in order to be more impactful or productive, which is why we are introducing new capabilities in Focus for Windows.

Save time with new features in Focus for Windows 11

As a senior leader at Microsoft, I’m in meetings most of my day, and it’s often challenging to find time to get important work done. I’ve found Focus to be one of the most impactful tools to increase my own productivity. Focus was first introduced in Windows 10 to limit visual distractions and reduce clutter on the desktop. Today, Focus inside Microsoft Viva Insights helps me protect my valuable time by automatically scheduling focus time based on my schedule for the next work week. This has been a game-changer for me. And today, I’m happy to share the new features coming to Focus in Windows 11, such as an integrated focus timer and do not disturb feature that makes it even easier to track and personalize my focus time.

More natural hybrid meeting experiences powered by AI

As companies continue to take a hybrid approach, we are delivering new advancements to make virtual and hybrid meetings and collaboration feel more natural. These features* include automatic framing to refocus your camera as you move around, voice clarity, voice focus, and background blur to reduce visual and audio distractions in the background. One of my favorites of these new AI-based features is called eye contact, which improves eye contact during virtual meetings and video calls.

Better audiovisual experiences with Live Captions in Windows 11

We are always looking for ways to improve the experience with accessible features, and today we’re making Windows 11 better for the deaf and hard of hearing communities, as well as language learners with Live Captions. This new feature empowers people to easily access captions from all audio experiences and apps across Windows, including web-based audio, such as audio from your favorite streaming websites. I love turning on captions when I’m watching my favorite shows, so this is another incredible experience we are bringing to Windows 11.

Multitasking is a snap with improved Snap layouts

What did we do before Snap layouts? I love this feature in Windows 11. It may be the feature I use the most as I’m always using multiple windows throughout the day. It’s so easy to snap together two or more related windows when I’m doing research or to multitask on up to four separate projects simultaneously. We’re always looking for ways to help people work smarter, not harder. So, now, I’m excited we are adding touch Snap layouts for touch-enabled devices. This capability is going to improve work for so many, including frontline workers using touch devices in their day-to-day work.

Empowering IT superheroes with modern management

IT departments had one of the most complex undertakings during the pandemic—keeping the digital estate of their entire, distributed workforce connected, up-to-date, and performing. And doing that as the IT administrators themselves were also working remotely added even greater complexity. With the diversity of devices used across the enterprise device landscape, including physical and Windows 365 Cloud PCs, IT truly needed to be superheroes to keep all the endpoints secure and productive.

It is cloud management in Microsoft Endpoint Manager that provides IT with the needed flexibility to protect and configure endpoints for a productive workforce as well as unlock the new features and functionality for Windows. With Windows 11 built as a cloud-powered OS, Endpoint Manager is key to helping organizations keep their devices up-to-date and upgraded when ready.

Another way to keep things updated is with our new automated service, Windows Autopatch, designed to free up IT teams everywhere by making Windows and Microsoft 365 update management easier than ever. Autopatch offers IT peace of mind when it comes to ensuring endpoints are healthy, protected, and compliant, thus enabling them to focus on other business challenges.

Autopatch enables IT to strike the right balance between rollout speed and stability thanks to a ring-based, gradual deployment. It helps you get current and stay current while hardening endpoints against threats and increasing productivity by deploying new features with minimal friction and risk. If issues arise, they won’t turn into interruptions—the service can stop and even reverse updates, which means we’ve got you covered. Windows Autopatch will be available in July 2022 as part of the Windows E3 offering. Learn more about Autopatch in this blog.

Providing flexibility and data protection

Application management for Microsoft Edge enables people to access organizational resources from an unmanaged device while giving IT the ability to control the conditions under which the resources can be accessed. With app protection policies applied from Endpoint Manager, administrators will be able to configure how data flows in and out of the organization as well as define acceptable threat levels. This allows more businesses to safely employ a BYOD model, or empower employees to access company information through personal devices without compromising privacy or protection.

Improve communication with targeted messages in Windows 11

I am also excited about a new communications function that empowers IT to send targeted organizational messages directly to users across various surfaces, such as on the desktop, lock screen, or right above the taskbar. Imagine being able to share helpful messages to new employees onboarding or reminders for important training that might otherwise get lost in email. From the Endpoint Manager admin center, IT can create messages, provide customized links or URLs, configure the viewing frequency, and of course define the targeted set of users for the message based on the integration with Microsoft Azure Active Directory (Azure AD).

A new era for endpoint management adds more simplicity

Our goal is to simplify what it takes for IT to protect the endpoints across their user computing landscape to help organizations support a Zero Trust security model. We are excited to enter a new era for endpoint management, one that will provide an expanded set of advanced solutions and capabilities in Endpoint Manager designed to increase endpoint security, improve user experience, and reduce the total cost of ownership of your digital estate. We are bringing together additional mission-critical endpoint and security management tools into a single, cloud-powered solution and it starts today. Read more about the news of our vision for advanced endpoint management in this Microsoft 365 blog and learn about our plans to introduce a series of premium solutions over time that will help protect endpoints in the cloud, on-premises, and across device platforms, foundational for organizations striving to achieve a Zero Trust architecture.

The 2022 Work Trend Index highlighted that more than 50 percent of hybrid employees are considering going fully remote in the next year, so on-site tech support can no longer be the only option to resolve complex technical issues. Today we are launching the first of our premium solutions in Endpoint Manager for general availability, remote help for Windows, a cloud-based, remote assistance tool that provides a secure, trusted helpdesk to user connections. The endpoint is the new workplace. Providing resolutions to users—delivered by the right helper, with the right permissions, at the right time—is crucial for organizations in today’s hybrid world.

Help keep hybrid work safe with new security features

Given the fast-changing cybersecurity landscape, we continue to see accelerating with new threats today, it wasn’t surprising to see that cybersecurity issues and risks was the number one concern for business leaders around the world. To help address those concerns, we’re introducing new security features coming to Windows 11 to make the most secure version of Windows we’ve ever built even more secure for hybrid and remote employees.

With built-in chip to the cloud protection, Windows 11 helps organizations address the new security challenges of the hybrid workplace, now and in the future. With every release, we are making Windows more secure by default and today we’re thrilled to show you how Windows powers the future of business.

We are all potential targets of sophisticated phishing and other cyberattack attempts. I’m excited about future Windows 11 updates we are adding, like enhanced phishing detection and protection built into Windows with Microsoft Defender SmartScreen. We are also bringing more protection against malware, ransomware, data loss, and the serious risk of hardware attacks if a device is stolen. We’ve designed security in Windows to be simple for all—for businesses large and small, from IT to consumers. Our Windows customers will benefit from layers of tightly integrated hardware and software security from the chip to the cloud, designed to help protect our customers from wherever and however they choose to work. To learn more about the security innovations coming to Windows 11, visit the Security Blog.

Taking the journey to hybrid work, together 

As workplaces and world events continue to evolve, so too will the needs of your employees and organization. That’s why we designed Windows 11 to be the most flexible, secure, and productive solution for hybrid work. The features we announced today ensure that you can continue to count on Windows to move your business forward with cloud-powered technology and services that adapt and evolve to meet today’s challenges and tomorrow’s. 

Creating a durable hybrid work environment is a journey. Microsoft is on its own journey, learning as we go just like you are. That’s why we wanted to share our own Windows 11 deployment story with you, so we can all be students of the time, together. I invite you to check out my conversation with Nathalie D’Hers, Corporate Vice President of Microsoft Digital Employee Experience, highlighting the employee experience, and our case study on deploying Windows 11 at Microsoft.

One of our biggest learnings as “customer zero” for Windows 11 adoption is just how easy it was to do using familiar tools and processes like Windows Update for Business, Autopilot for new PCs, and tools in Microsoft Endpoint Manager like Endpoint Analytics to measure device health and status. With its common core and consistency across admin functions, it is easy to run Windows 10 and Windows 11 in your environment, side-by-side. And to ensure that we’re supporting you throughout your migration journey, we offer engineering-led services like Fast Track, as well as App Assure and Test Base, a powerful combination to help make sure that all of your apps are compatible.

ITC Secure, one of our earliest adopters of Windows 11, enjoyed the fast and simple process of migrating their organization and is now taking advantage of the full benefits of Windows 11.

Windows is designed for hybrid work and is ready for you today. Thank you for trusting Windows to be the platform for your business now and in the future. You can learn more about how Windows is extending to the cloud with Windows 365 here, and be sure to check out our Tech Community site for more in-depth information on features, deployment guidance, and best practices to help you on your journey to Windows 11.

*Hardware dependent

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As we reflect on this milestone, we want to pause and say thank you to our customers and partners who have inspired us to do our best work. From hospitals to schools to nonprofits and commercial enterprises, we’re humbled that so many of you use Teams to achieve your goals.

Today, more than 270 million people rely on Teams for hybrid work. Over 50 percent of organizations have standardized on Teams, according to a recent Morgan Stanley chief information officer (CIO) survey.¹ With the shift from remote to hybrid work, active Teams Rooms devices more than doubled year over year, and Teams Phone now has nearly 80 million active users. From the office to the frontline worker, Teams supports every employee. In fact, usage of Teams by frontline workers has doubled year over year.

Our work is far from over. We continue to listen, learn, and innovate to enable every organization to thrive in the new world of work. With insights from today’s release of our 2022 Work Trend Index, it’s never been more apparent the ways we work and the expectations we have from work are dramatically different than just two years ago, and our solutions need to evolve, too.

Today, we are announcing new product innovations designed to help make hybrid work work. Whether it’s creating more engaging meeting experiences, enabling collaboration with external partners or customers, or giving you the flexibility to work on your terms, these new features and solutions address the new expectations people have for the workplace.

Let’s dive in.

1. Reimagine the office experience

After two years of hybrid and remote work, our data shows the office still matters for workers and managers. However, business leaders will need to rethink both physical spaces and cultural norms to make office time worth the commute. This means being intentional about the who, why, and where of in-person gatherings and ensuring physical spaces are designed to help hybrid teams feel connected and engaged.

In our survey, 38 percent of hybrid employees say their biggest challenge is knowing when and why to come into the office, while only 28 percent of companies have established team agreements about who will be working from where.  

To help coordinate your office time with your team, we are updating Outlook to allow you to RSVP to meetings and note whether you plan to join in person or virtually. These new RSVP options will be available in public preview in Outlook on the web in the second quarter of 2022.

For those joining hybrid meetings from within a conference room, we’re making it easier and less distracting to establish a personal presence with new enhancements to the companion device experience for Teams Rooms. Today, when you join a meeting in Teams Rooms with your personal device, your audio is automatically turned off to avoid feedback. Soon, you’ll be prompted to turn your laptop video on so you can be clearly seen by remote participants no matter where you are in the room. To avoid distractions, your video will be hidden from the front-of-room screen as well as from the gallery of people joining from companion devices in the room. These enhancements will be generally available in the second quarter of 2022. Learn more from our Tech Community blog Elevating hybrid experiences with Microsoft Teams Rooms and Teams devices.

To bridge the gap between digital and physical workspaces, we’re introducing a new meeting layout for Teams Rooms called front row. Designed specifically for hybrid meetings, it brings the video gallery to eye level at the bottom of the screen so people in the meeting room can see remote colleagues in a more natural face-to-face interaction—similar to as if they were in the same physical space. Content is centered on the screen and surrounded by additional meeting information and attendee sentiment, including chat, raised hands, and live reactions. Front row is now available in preview, with enhanced features to follow later this year. Learn more about front row for Teams.

We’ve been working to bring the latest Microsoft experiences built for hybrid work—across Teams, Microsoft 365, Windows, and Whiteboard—to Surface Hub 2S, a collaborative canvas and meetings device certified for Microsoft Teams. Remote team members now have a dynamic view of in-room interactions, thanks to the new AI-powered Microsoft Surface Hub 2 Smart Camera. Automatic framing technology within the device dynamically adjusts the view of the room, reframing when someone leaves, more people come in, or a person interacts with content on the display. Surface Hub 2 Smart Camera is now available. Learn more from our Devices blog.

Being seen and heard is essential to an inclusive meeting environment, as is being able to collaborate seamlessly. New touch-enabled display solutions for Teams Rooms from Neat and Yealink are in the process of being certified for Teams Rooms on Android and will be available in the second quarter of 2022. These devices combine audio, video, touch display, and compute in a single unit—allowing for easy deployment and enhanced collaboration experiences. Learn more from our new Tech Community blog.

2. Make every meeting matter

We gather trillions of data points to understand how work is changing. Weekly time spent in meetings increased over 250 percent since March 2020. At the same time, more flexible collaboration patterns are emerging as employees are reshaping their days. Meetings are getting shorter and more ad hoc. Users are turning to asynchronous channels like chat to get work done.

We are committed to enabling new ways to work. Whether it’s empowering presenters to be their best, or enabling asynchronous collaboration across different time zones, our goal is to create inclusive and engaging experiences, make your meetings efficient, and ensure everyone sees the impact of your work.

In September 2021, we announced cameo, the PowerPoint experience that seamlessly integrates your Teams camera feed into your presentation, letting you customize how and where you want to appear on your slides. It also offers layout recommendations through Designer in PowerPoint for optimal viewing. Cameo will be generally available in the second quarter of 2022.

We recently released recording studio, which allows you to record your presentation in PowerPoint and deliver on-demand video, enabling your team to consume content on their terms. PowerPoint recording studio is now generally available.

Today, we’re announcing that we’re bringing cameo and recording studio together. You’ll now be able to seamlessly create and produce your presentations, decide how and where you want your video to appear on your slides with cameo, and then record yourself speaking to any slide with recording studio. When it’s time to deliver your message, share your presentation with PowerPoint Live in Teams, whether or not you’re attending the meeting. The combined cameo and recording studio experience will be available in the second quarter of 2022.

It’s not easy to be in the spotlight. It’s especially challenging to deliver impactful presentations without an in-person audience. Speaker coach in Microsoft Teams, which is coming in the second quarter of 2022, uses AI to privately provide guidance on your pace, notify you if you are interrupting someone, and remind you to check in with your audience.

To make sure the impact of your words doesn’t get lost, we are announcing Language interpretation, which allows live interpreters to convert what the speaker says into another language in near real-time. The meeting organizer will be able to assign interpreters from their participant list and select up to 16 source and target language combinations, while attendees will hear the interpretation with the original audio playing at a lower volume in the background. Language interpretation will be generally available in the second quarter of 2022. 

Meetings often serve as collaboration spaces to ideate and solve problems as a team. Microsoft Whiteboard in Teams has evolved to become a valuable visual collaboration workspace where groups come together for effective hybrid brainstorming and learning. It offers a rich set of capabilities that bring visual collaboration to life in Teams, including collaboration cursors, more than 50 new templates, contextual reactions, and the ability to open existing boards and collaborate with external colleagues in Teams meetings. These features will be generally available in the second quarter of 2022.  

3. Collaborate and communicate—your way

More than 50 percent of hybrid workers are considering going fully remote in the year ahead, according to our data. With that demand for more flexibility and mobility, the days of a fixed desk phone in a fixed office are over.

Teams Phone will soon offer a truly mobile-first experience with Operator Connect Mobile in partnership with some of the world’s most innovative telecom operators including BT, Rogers, Swisscom, Telia, and Verizon. This gives you one phone number for your desk number and your mobile number, no matter what network or device you’re on. You also can move calls across networks and devices with no interruptions—as you’re transitioning from your cellular service while on the go to your office Wi-Fi, for example. Operator Connect Mobile for Teams Phone will enter preview next quarter with select operator partners. To learn more, check out the Operator Connect Mobile announcement blog.

Teams Connect is designed for seamless, secure, and easy-to-use collaboration across organizational boundaries, allowing everyone to work as one extended team while staying in their own Teams environment. In late 2021, we announced Teams Connect shared channels, which help enable collaboration with people inside and outside your organization from a shared workspace. For example, a team working on a new product will be able to share a Teams channel with an external design team to create one joint workspace across organizations. Everyone can communicate, schedule a meeting, share files, and collaborate on apps without switching accounts. Shared channels for Teams Connect will enter preview starting at the end of March 2022. To learn more and try out shared channels, read the Microsoft Teams Connect shared channels blog.

To effectively create and collaborate, we need a way to bring distributed information, documents, and teams together. In January 2022, we launched Loop components in Teams chat, offering a new way to ideate, create, and make decisions together. Today, we are introducing Loop components in Outlook mail. Now you can brainstorm, complete action items, and get the latest status from your team without having to switch context or apps. A single component can be updated at the same time whether you are in Teams or Outlook. To get access to the latest Loop components in Outlook, sign up to become an Office Insider.

Our data also shows that positive culture ranks as the number one thing employees want companies to provide, followed by mental health and well-being benefits. A new world of work requires technology to bring company culture to life—digitally.  

Today, we’re announcing the Inspiration library, a new feature available in preview through the Viva Insights app in Teams. The Inspiration library turns insights into action with access to curated content and best practices from top sources like Harvard Business Review and Thrive. The productivity and well-being insights delivered by Viva Insights are enhanced by premium content focused on driving better employee experiences and boosting engagement. The Inspiration library preview will begin rolling out to Microsoft 365 users with the Microsoft Viva Insights app in Teams later in March 2022 and will be available worldwide in 11 supported languages by the end of April 2022. Pin the Viva Insights app in Teams and learn more about the Inspiration library.

Finally, a common challenge of remote and hybrid work is maintaining social capital: the network of relationships that enables people and organizations to thrive. While creating friendships and relationships can be challenging in the hybrid work environment, we are investing in tools that help you express yourself and have fun while doing it.

Now you can bring even more of your personality to the conversation with the new Fluent emojis in Teams. With vibrant and fun styling, over 1800 three-dimensional emojis can infuse expression and playfulness into messages. Select a category and use the skin tone selector to pick an emoji that better represents you. Fluent emojis are now available in preview.

Looking ahead

While so much has changed about work, one thing remains constant: people are at the center. With technologies like Microsoft Teams supporting people, we can make hybrid work really work by bringing everyone—and everything—together.

We want to again thank our customers and partners who have been with us every step of the way over the last five years. To celebrate with us, look for the new custom backgrounds on Teams and check out our anniversary community blog for the behind-the-scenes on how Teams came to life.

¹Weiss, K., Baer, J., and Huang, B. (2021, October 5). CIO Survey Takeaways- Further Solidifying the Leadership Position. (p3). Morgan Stanley Research.

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But it’s not all doom and gloom. There has never been a better time—or greater need—for new strategies and solutions that help build the frontline for long-term success by both prioritizing their well-being and maximizing their productivity. Successful organizations recognize that empowering the frontline is key to their bottom line, which creates a more balanced approach to business and achieves better results. Based on the Work Trend Index Special Report, here are three areas companies can focus on:

1. Equip workers with technology to reduce stress and system friction.
2. Prioritize and modernize training.
3. Build company culture that includes the frontline.

Microsoft builds solutions to empower frontline workers to communicate, schedule shifts, execute tasks, and much more. It has long been a part of our mission, whether it is helping customers like Kendra Scott more deeply connect their corporate headquarters with their frontline or creating simple and integrated employee experiences for customers like Blum. Today, with the Work Trend Index research launching, we are also releasing new technology innovations and deepening partnerships to help reduce stress, modernize training, and rebuild culture for those on the frontline.

1. Equip workers with technology to reduce stress and system friction

New data shows a shift towards optimism for technology to improve life on the frontline—63 percent of frontline workers are excited about the job opportunities technology creates and rank it third on the list of factors that could help reduce work-related stress, just behind better pay and vacation time. In Microsoft’s own productivity data, we’ve seen how the pandemic accelerated that change and drove a 400 percent increase in Microsoft Teams usage among frontline workers from March 2020 to November 2021.

As the frontline faces continuous constraints from labor shortages and supply chain disruptions, they want technology that saves them time, helps them communicate more seamlessly, and maximizes their efficiency when completing repetitive tasks.

Beyond our partnership with Samsung’s rugged device portfolio, today we’re deepening our strategic partnership with Zebra Technologies. We are announcing the general availability of Walkie Talkie app in Teams on a wide range of Zebra mobile devices, such as the rugged take-it anywhere TC-series, the sleek customer-facing EC-series, and the ultimate scanning device MC-series. The collaboration brings Teams’ digital Walkie Talkie functionality with a dedicated push-to-talk (PTT) button on Zebra devices so frontline workers can enjoy clear, instant, and secure communication at their fingertips. Walkie Talkie is now also available on all iOS mobile devices such as iPhones and iPads, in addition to Android mobile devices.

“With this partnership, we’re excited to be able to provide frontline workers with the ability to use these devices to seamlessly communicate, collaborate, and stay productive in any conditions.”—Anders Gustafsson, Chief Executive Officer (CEO), Zebra Technologies.

Walkie Talkie integrated on Zebra devices and Walkie Talkie iOS is now generally available.

With continued labor shortages in most industries, strains over shift scheduling have worsened for teams to not only cover shifts as usual but to now do so with fewer people. When asked what technology solutions could help with reducing workplace stress, the number one choice was team scheduling (37 percent).

To continue providing workers with the flexibility to own their schedule, their own way, today we are announcing the general availability of the Reflexis Shifts connector for Teams which integrates with the Reflexis Workforce Scheduler (RWS) to create a seamless, real-time sync for viewing, assigning, and managing shift requests. As a leading workforce management solution, RWS provides targeted and flexible scheduling management. Together with Teams, RWS helps drive worker autonomy, delivers optimized scheduling, and gives organizations a new opportunity to provide frontline workers with access to their schedules in a consistent and flexible manner. 

Reflexis Shifts connector for Teams will be generally available January 2022.

Another one of the top five technology solutions believed to relieve stress on the frontline is managing appointments, which has experienced massive transformations as more and more in-person appointments have moved to virtual ones. Now workers can have a comprehensive view of virtual appointments in one location, including real-time updates on wait times, queueing, missed appointments, and staffing delays to create a first-class experience for customers and patients. 

Scheduled queuing in virtual visits will be generally available January 2022.

Additionally, to enable workers to stay in the flow of work and reduce stress around approval updates, we are integrating the Approvals app directly into the industry processes that frontline workers rely on. Now workers can manage and request approvals in their line of business with Power Apps component framework (PCF) controls, as well as require details like mandatory comments or group approvals to make sure approvals, and the processes that depend on them, run smoothly.

Approvals mandatory comments will be generally available this month, and PCF controls and group approvals will be available in February 2022.

Finally, our suite of identity and endpoint management solutions can help take the stress out of sharing a device on the frontline. On top of using a GPS-powered map for locating a misplaced device with Microsoft Endpoint Manager, IT will soon be able to trigger an audio notification to help frontline workers easily find their misplaced device. Plus, when devices are enrolled in shared device mode through Microsoft Azure Active Directory (Azure AD), workers can easily sign out of all supported applications—like Teams and Managed Home Screen, as well as other applications, like Workday—with a single tap on Android devices to make them ready and compliant for the next worker.

2. Prioritize and modernize training

While the data shows improved optimism from frontline workers about the ability for technology to improve life on the job, more than 50 percent of those surveyed say their company hasn’t provided the training needed to do their job effectively. Frontline workers are eager for training and companies will need to prioritize training initiatives and ensure it is accessible for everyone in the organization. With tools to onboard new teammates ranked as the second most important technology to help frontline workers with workplace stress, this is especially important as staffing continues to fluctuate.

Microsoft Viva Learning enables frontline employees to discover, access, share, and track learning content right from Teams. Companies can keep the entire workforce up to date and quickly onboard new employees on training, policies, and general learnings with the latest learning management system (LMS) integrations. The LMS assignment feature enables corporate employees to assign training and learnings from partner solutions like SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud to enable workers to easily access these assigned learnings on any device through Teams.

Learning management system assignment feature will be generally available January 2022.

Plus, new partnerships with learning providers, like EdCast and OpenSesame, will join existing partners like Go1 and Coursera to offer a depth and breadth of frontline learning content. This extensive partner content library, along with any organization-created learning content through the SharePoint integration, will help frontline workers train and upskill with relevant learning content whether on mobile, tablet, or desktop.

EdCast will be generally available January 2022 and OpenSesame will be generally available February 2022.

“We are thrilled to continue our partnership with Microsoft and extend the value of Viva Learning by offering organizations the full EdCast skilling smartcards, pathways, and journeys to share, bookmark, and integrate into broader learning journeys.”—Karl Mehta, CEO, EdCast.

“Our partnership with Microsoft Viva Learning allows companies to curate the perfect list of courses for every learner, all while in the flow of their work.”—Don Spear, CEO and Cofounder, OpenSesame.

3. Build company culture that includes the frontline

A strong culture is often what separates successful companies from the rest, impacting not only business performance, but also motivating, retaining, and attracting the best people to an organization. But company culture is not trickling down to the frontline. The frontline workforce cites a culture and communication disconnect from leadership, with 68 percent of frontline managers saying leadership does not prioritize building workplace culture and 63 percent of frontline workers noting messages from leadership often get lost and do not reach them.

Technology like Microsoft Viva Connections can play a critical role in bridging that culture and communication gap—allowing leadership to share messages, company updates, and kudos to the frontline while empowering frontline workers to share thoughts and ideas back. Now with new Viva Connections strategic partners Workday and Espressive, workers can easily access important company resources and actions in one location.

Espressive will be available in February and Workday card within the calendar year 2022 in Viva Connections

Joint customers will be able to leverage the power of Workday directly within Viva Connections, furthering the experience for employees to access Workday insights and actions when and where they naturally work, without requiring employees to leave Teams. Using Workday employee self-service capabilities, such as an intelligent clock in and clock out experience, a frontline worker, for example, can be notified that their break is nearly over, and with a tap, clock back in from their mobile device.

Espressive provides a single place for employees to go for immediate, personalized self-help in nine languages across 14 enterprise departments (like IT, Human Resources, and Payroll) through Viva Connections, with pending requests and issues accessible through dashboard cards. Espressive Barista is an AI-based virtual support agent (VSA) that helps automate the resolution of employee questions, issues, and requests with personalized responses, so workers get the answers they need.

Looking forward

A strong frontline means a better bottom line. From team scheduling and onboarding to automating tasks and managing appointments, companies can ease the daily burden on their frontline workforce by providing the right technology tools and creating a strong company culture. The right solutions can not only maximize frontline workers’ productivity, but also enable a consistent sense of culture that leads to stronger retention, better customer interactions, and deeper alignment to company missions.

At Microsoft, in partnership with industry leaders, we continue to innovate around solutions that help reduce stress, modernize training, and rebuild culture for those on the frontline. For more findings on the opportunities to empower frontline workers, read the full Work Trend Index Special Report. And check out our Look Book and our new Mechanics show for a closer look at the new Microsoft 365 product innovations to power the frontline.

The post 3 ways technology can help rebuild your frontline workforce appeared first on Microsoft 365 Blog.

As workplaces open in many regions around the world, I hear from customers every day that they can’t wait to get back to in-person collaboration. I feel it myself—and look forward to seeing many of my coworkers in person one day soon. But even more than that, I look forward to finding new ways to help people connect and engage regardless of location and time zone. At Microsoft, we believe that hybrid work is the future of work and that to empower their people to succeed in hybrid work, business leaders will need to reimagine their organizations with a new operating model for people, places, and processes.

We’re also committed to building experiences that put everyone on equal footing—whether they’re together in a conference room in Atlanta, presenting remotely from a home office, or catching up with a meeting recording once the workday begins in Sydney.  

Microsoft Teams is mission-critical to this vision for a more flexible world of work. Teams is unique in that it brings together meetings, chat, calls, collaboration, and business process automation in a single app. Since COVID-19 spurred office workers around the world to work from home, we’ve been innovating in Teams to do things like create more natural and engaging meeting experiences—enable people to connect seamlessly with those inside and outside of their organizations and provide ways to make remote presentations richer and more impactful. And as we emerge into this new hybrid reality, we are focused on building experiences in Teams that are designed to ensure all voices are heard including the people not in the room—empowering everyone to connect and engage, from anywhere and at any time. And to make it easier to collaborate synchronously and asynchronously, we’re also announcing new Microsoft Fluid canvas innovations—in Teams and beyond. 

But COVID-19 also taught us that meeting fatigue and digital overload is real, and remote work has challenged our wellbeing. To help, Microsoft has built Microsoft Viva—our integrated employee experience platform—into Teams, so that employees can find ways to protect time and preserve their wellbeing right in the flow of their work.

Today we are announcing new innovations—in Microsoft Teams Rooms, Fluid, and Microsoft Viva—all designed to empower your people for hybrid work. Let’s have a look.  

Participate on equal footing—at home, onsite, or on the go

Unlocking better hybrid meeting experiences for everyone begins with designing for the people who aren’t in the room, so that everyone feels like they have a seat at the table, whether they’re joining in the room, at home, or on the go. Today, we’re announcing enhancements to Teams meetings and Microsoft Teams Rooms built to create engaging experiences for every participant.



Over the course of this year, we will roll out front row in Teams Rooms, an immersive room layout that makes interactions feel more natural and gives in-room participants a greater sense of connection to remote participants. We’ve moved the video gallery to the bottom of the screen so remote participants are face-to-face with those in the room. And to help everyone stay engaged, meeting content is surrounded by contextual meeting information like the agenda, tasks, and notes. Meeting chat will also be clearly visible to those in the room, so they can see and respond to comments shared through chat.

To help remote participants establish their presence in the room and maximize inclusion, Teams Rooms will expand screen real estate using new video layouts that disperse the video gallery across multiple displays when content isn’t shared. The increased space means remote participants show up larger and more true to life. We’re also bringing more features from desktop to Teams Rooms this summer, to help bring attention to the remote participants engaging in the meeting. These features include live reactions, spotlight, and the ability to pin multiple video streams (coming this fall) and chat bubbles when using the classic video grid layout.

Remote participants should also be able to see who is in the meeting room, and what’s happening. Jabra, Logitech, Poly, and our newest Teams device partner Neat are using advanced AI-powered camera technologies to provide new video views optimized for hybrid meetings, allowing every person in the room to be seen more clearly.

We’re also making sure those who speak in meetings are clearly identified. The Teams intelligent speakers from EPOS and Yealink are now generally available and are built for Teams Rooms and use Microsoft’s voice recognition technology in Teams to attribute remarks to the meeting room speaker in the transcript. With speaker attributed—meeting transcription, people can focus on contributing to the conversation instead of taking notes, and those who missed the meeting can see a record of the conversation after the meeting.



And we’re thrilled to announce the new Teams Rooms on Surface Hub experience. Surface Hub is purpose-built for teams to meet and co-create, wherever they work, and the next generation of Teams on Surface Hub brings more of your favorite meetings features and controls from the desktop to the meeting room—including a modernized meeting stage, Together Mode scenes, and PowerPoint Live. Coming this fall, the new Microsoft Whiteboard experience will also be available on Surface Hub, so everyone can draw and ink on the same digital canvas.   

You can find more information on these Teams Rooms and partner announcements on our Teams Tech Community Blog.

To empower remote participants to initiate and facilitate whiteboard sessions, we’ve created a completely new, hybrid work-focused Whiteboard experience where all attendees can visually collaborate across the same digital canvas. Available in summer 2021, new features will enable anyone to bring existing content to Whiteboard to co-author; and new templates will help groups start ideating faster, improving their ability to follow along with contributors, and more.

Effective hybrid meetings require every participant to be able to present, and experience a presentation in a way that’s engaging and inclusive. New PowerPoint Live features help create a shared space for collaboration and contributions from everyone in the meeting. Slide translate allows attendees to see the presentation in their chosen language, for instance. And with our new inking experience, you can annotate your PowerPoint as you present—or use a laser pointer to call attention to key points. 

And look for these latest features in the Teams mobile app as well. You can now access PowerPoint Live and Dynamic view on your mobile devices. Custom background is also now on iOS and coming soon to Android.

Collaborate in the flow of work

To work effectively in hybrid and asynchronous models, people need a super-rich canvas that both creates and maintains context before, during, and after the meeting. Fluid components are atomic units of productivity that help you get your work done in the context of chat, emails, meetings, and more. Recently, we announced new Fluid components in chat to create live, collaborative experiences that can be edited in real-time and shared across Teams and Office apps. And today, we’re announcing the expansion of Fluid components for Teams meetings, OneNote, Outlook, and Whiteboard that make it easier to collaborate synchronously and asynchronously across Teams and Office apps. We’re also announcing new chat features that further support asynchronous collaboration, so you can keep the work moving forward in between meetings. Pin a message, providing your chat members with quick access to critical content anytime, and reply to a specific chat message maintaining context within the ongoing conversation.

Meetings have increased significantly over the past year, along with unstructured communications. Research from our Work Trend Index shows the average Teams user is sending 45 percent more chats per person per, week than they did one year ago. And ad-hoc, unstructured meetings are on the rise as well. To help manage this digital overload, new Fluid components in Teams meetings make it easy to co-create an agenda, take notes, and assign tasks, right within the Teams meeting, and access persistent recap content whenever you need it. And the note, agenda, and tasks from meetings will be automatically “placed” in the new meeting notes home of OneNote. While the meeting is underway, take the discussion a step further by ideating and brainstorming together by creating and editing live Fluid components in Whiteboard. Fluid components can also be leveraged across Outlook—in email or the calendar—making it easier to manage your time, agenda, notes, and tasks across apps.

Protect time and prioritize wellbeing

Weekly meeting time for Teams users has more than doubled since the onset of the COVID-19 pandemic. Back-to-back meetings increase stress and make it harder to stay engaged and focused. In just a few minutes a day, meditation and mindfulness with Headspace can help you reduce stress and improve focus. Starting later this month, we’re bringing a curated set of guided meditations and mindfulness exercises from Headspace to the Viva Insights app in Teams to help you start your day grounded, relax your mind before a big presentation, or disconnect from work in the evening.

Building upon the Viva Insights ability to schedule daily focus time to work uninterrupted with Teams notifications silenced, we are introducing a new focus mode in the Viva Insights app later this year. This will feature Focus music from Headspace and implement timers to help you make progress on important tasks in regular intervals with breaks planned in between.

Remote work has eliminated physical boundaries between work and life leading to an increase in after-hours chats, and a feeling of being always-on. We want to help your people find balance and protect personal time. Later this year, Viva Insights will offer the ability to configure quiet time to silence mobile notifications from Outlook and Teams outside your working hours as well as provide personalized insights on how well you are disconnecting. Quiet time settings will also be available for users in Teams and Outlook mobile and accompanied by IT administrator controls in Microsoft Endpoint Manager to support the creation of organization-wide policies to mute after-hours notifications.

As we all navigate this new world of work together, we will discover new ways to help people work both flexibly and effectively. At Microsoft, we’re committed to bringing you experiences that empower people to work from anywhere, at any time. By studying the research and the usage patterns in our apps—and talking to customers every day—we are continuing to hone our understanding of what people need, to bring their best selves to work every day. This understanding guides our innovation as we work to bring you and your people experiences that help them achieve more.

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