Free 60-day price protection, and 60-day free returns.
Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See here for full terms and full list of eligible retailers.
Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
Microsoft reserves the right to modify or discontinue offers at any time. See terms
Microsoft Store Offer Terms: Offers available for a limited time, while supplies last. Availability and pricing vary by location. Offers may not be combined. Other exclusions and limitations may apply. Not valid on prior orders or purchases; cannot be transferred or redeemed. Microsoft reserves the right to modify or discontinue any offer at any time.