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Microsoft Protection Plan

Microsoft Complete for Business Plus - 4 year

  • Mechanical Breakdown coverage
  • Accidental Damage from handling
  • Advanced Exchange
  • Next Business Day service
  • Drive (SSD) Retention
Microsoft Protection Plans:
  • Available within 45 days of Surface device purchase
  • Include prepaid return shipment 
  • Include software and hardware support

Original price was $379.00 and now price is $303.20

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Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.
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Free 2-3 day shipping

Get your order in just a few days with free shipping. No minimum purchase required.
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Free 60-day returns

Return almost any physical product within 60 days in like new condition in its original packaging for a full refund. 
Some exclusions apply.*
Learn about returns

Price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product contact us and we’ll honor a one-time price adjustment. Exclusions apply.*
Learn more

Warranty and protection plans

Enhanced protection plans and device service options provide investment protection and extend the use of your Surface device.
Learn about protection plans
  • *Price Protection Terms and Conditions: Microsoft Store Price Adjustment: Valid on purchases of qualifying physical consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.

  • Returns Terms and Conditions: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.

    Warranties, extended service plans, and Terms & Conditions for your device. 
  • Microsoft Protection Plans must be purchased for the device within 45 days of the original device purchase.
  • For all Protection Plans, please reference the Terms and Conditions for the limit of liability and the applicable exclusions of the Protection Plan.
  • This Protection Plan is classified as a service contract per local regulations.
  • Advanced Exchange Service is available at no additional charge with the Microsoft Limited Hardware Warranty for Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Go 2, Surface Go 3, Surface Book 3, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro X, Surface Pro 9, and Surface Laptop Studio. Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets. 
  • Next Business Day claims authorization must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business service is only valid from Monday through Friday, excluding standard public holidays. You can confirm this using the website Next Business Day Service information & coverage areas which sets out the postal codes whereby this service is available in.
  • Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications sheet on the Product Description Page. SSD is only removable by skilled technicians following Microsoft’s instructions. Microsoft is not liable for any damage sustained. Further, any resulting damage will not be covered under Microsoft’s Limited Hardware warranty or Protection Plans.
  • This information is provided for summary purposes only. Terms and conditions apply; visit our Terms and Conditions to review the Microsoft Complete for Business Plus service contract. Coverage is provided by Northcoast Warranty Services, Inc., 800 Superior Avel, E, 21st Floor, Cleveland, OH 44144 (in FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, FL Lic. #03605) (in TX: Northcoast Warranty Services, Inc. is the Service Contract Administrator, TX Lic. 651). None of the aforementioned parties are affiliated with any manufacturer.
  • For protection plan support visit Support for Business.
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