2025’s Gartner® CFO & Finance Executive Conference featured sessions and hands-on product demonstrations from finance and operations providers covering growth strategies, cost management tools, and of course, AI in finance. I’ve had the pleasure of attending for a few years now, and what struck me this year was the excitement and enthusiasm for not just learning about but applying agents and generative AI to financial processes. Based on the conversations I had with customers at the event, here are the three things finance leaders should know about getting started with agents and AI.

Automate high-impact processes first

The journey to AI-powered finance doesn’t require a complete overhaul—it can start with targeted, high-impact steps that build momentum and deliver measurable value. Start with areas that are ripe for automation and deliver immediate impact to your team and bottom line. Financial close, account reconciliation, and supplier communications are ideal entry points using prebuilt agents available from Microsoft, like the Supplier Communications Agent in Microsoft Dynamics 365 Supply Chain Management, which can automatically respond to vendor emails, assess supply chain disruptions, and update purchase orders—helping to ensure continuity without manual intervention.

The breadth of agent possibility doesn’t stop with what’s available today as a prebuilt solution. Microsoft empowers finance professionals to build custom agents for ERP processes, applying automation and intelligence to critical processes, like the process at the heart of finance: record to report. Imagine the impact agents can have helping your team update tax strategies in a complex macroeconomic environment or surfacing real-time financial audits. Microsoft Copilot Studio agent builder provides a simple interface to quickly and easily build agents like the Financial Insights Agent, a tool designed internally for Microsoft to help finance professionals quickly surface and analyze key financial metrics. By using Azure OpenAI and semantic search, this agent allows users to ask natural language questions like “What’s my total operational expenditure (OPEX) as a percentage of expenses?” and receive instant, contextual answers. It can significantly reduce time spent on manual data retrieval and analysis while enhancing decision making with real-time insights. This agent exemplifies how AI can transform planning and analysis workflows, helping make finance teams more agile and strategic. Build your own agent here.

Establish a Center of Innovation to upskill your finance team

Create a dedicated team or initiative to explore, test, and scale AI use cases across finance. This “Center of Innovation” can serve as a hub for experimentation, governance, and best practices—helping ensure that AI adoption is intentional, secure, and aligned with business goals. Creating space for experimentation and testing means giving finance teams the freedom to test new tools, workflows, and ideas without the pressure of immediate perfection. It involves setting up low-risk environments, like sandboxes or pilot programs, where teams can trial AI agents, automate processes, and iterate quickly. This approach fosters a culture of curiosity and continuous improvement, allowing teams to scale what works and learn from what doesn’t.

Establishing a Center of Innovation was central to the growth and success of Microsoft’s own AI adoption. Microsoft Director of Modern Finance, Cory Hrncirik, joined the Microsoft session to share tangible examples of both AI adoption and the structures put in place to get us there.

As team members begin to shift from transactional to strategic roles, it’s imperative to equip your team with the skills required to work alongside AI. This could include training on prompt engineering for your function, data literacy, and how to manage and monitor AI agents.

Microsoft Copilot Studio offers a low-code environment where finance professionals can build and customize agents without needing deep technical expertise.

Work with IT to define your human-agent operating models to scale what works

As agents take on more operational tasks, CFOs must define how humans and AI will collaborate. This includes setting clear roles, responsibilities, and oversight mechanisms. Think of your team as a hybrid workforce—where agents handle the repetitive and analytical, and humans focus on judgment, strategy, and innovation. Due to the sensitive nature of financial material, early collaboration on security and permissions with IT will be crucial to implementation and driving outcomes.

Getting started with Microsoft and Microsoft Dynamics 365

If you’re ready to start reimagining ERP processes with agents, learn more about the pre-built agents announced in April 2025, explore how the new Model Context Protocol servers for Dynamics 365 will accelerate the ability for customers to build agents, and visit “AI-Powered ERP Solutions” for more product information.

Want to dig deeper? Learn how your organization can benefit from using Dynamics 365 Finance and Dynamics 365 Supply Chain Management in a three-year projection window¹:

• 106% return on investment (ROI).
• USD8.9 million in productivity gains from unified data access, streamlined processes, and automated workflows.
• USD1.2 million in profitability improvements from real-time visibility and enhanced decision making.
• USD3.9 million in infrastructure savings by moving from legacy on-premises systems to the cloud.

These benefits are grounded in real-world outcomes and are explored deeper in a Forrester Total Economic Impact study, commissioned by Microsoft. The study’s composite organization is modeled after interviews with Dynamics 365 customers, and the report explores how teams reported significant improvements in operations.

Source:

¹The Total Economic Impact™ Of Microsoft Dynamics 365 ERP, Cost Savings And Business Benefits Enabled By Dynamics 365 ERP, a Forrester Total Economic Impact™ Study commissioned By Microsoft, April 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

The post Get started with agents for finance: Learnings from 2025 Gartner® CFO & Finance Executive Conference appeared first on Microsoft Dynamics 365 Blog.

This week, thousands of professionals will gather at the National Retail Federation (NRF) 2025: Retail’s Big Show, for insights into the changing retail landscape. Top of mind for many attendees is how AI will impact the retail industry. What retail-specific AI innovation is on the horizon, and can those solutions solve the myriad of challenges retailers face, from improving customer experiences to meeting customer demand on time? 

To help answer these questions, Microsoft leaders and industry partners will be on hand to showcase the very latest AI innovation for retailers—including how agents can open doors to unprecedented customer experiences, help meet customer demand on time, and drive ethical sourcing and sustainability.   

Microsoft Dynamics 365

Learn more about the Dynamics 365 AI-powered ERP solutions.

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AI and agents will transform retail in 2025 

In 2025, the retail industry will be shaped by three transformative trends that will set the pace of growth and success in the evolving retail landscape:  

• delivering hyper-personalized customer experiences across physical and digital channels.

• redefining convenience through innovative fulfillment and flexible shopping options.

• embedding sustainability and ethical sourcing at the heart of business strategies.

At the Microsoft expo booth and our featured session, NRF attendees will learn how organizations can achieve these priorities by infusing AI across every business process and workflow—within both customer-facing and backend operations. 

By integrating AI solutions like Microsoft Copilot and agents within ERP systems—the traditional foundation for managing critical business processes—retailers can scale the delivery of personalized customer experiences and flexible shopping options. 

In addition, Microsoft will demonstrate at NRF how agents in Dynamics 365 ERP system solutions autonomously manage workflows and orchestrate processes across various domains, including customer journey, procurement, service and operations. These agents make data-driven decisions, optimize operations in real-time, and enhance productivity by automating routine tasks. This allows employees to concentrate on strategic priorities, thereby improving efficiency, cost savings, and relationships with customers and suppliers.  

Delivering better customer experience

Dynamics 365 delivers AI capabilities that enable retailers to hyper-personalize customer experiences across physical and digital channels.  

Transforming the shopper’s journey

With Dynamics 365, retailers can analyze vast amounts of customer data to better understand customer preferences and behaviors. This will enable them to deliver personalized shopping experience. Based on a 2025 CIO and Technology Executive survey by Gartner®, there will be an increase of retail respondents by 67% in 2025 to invest in in-store generative AI technology for associates and an increase of 60% to invest in in-store generative AI technology for customers.¹ 

Retailers like Venchi are piloting the Personalized Shopping Agent in Dynamics 365 to enable their in-store associates to quickly surface product recommendations based on the customer’s preferences at checkout. With instant, tailored suggestions, it could not only enhance the overall shopping experience but also increase the basket value while improving brand loyalty. 

Seamless omnichannel experience

Today’s customers expect a seamless shopping experience across all channels. Dynamics 365 AI-powered ERP systems integrate inventory and customer data from physical stores, online platforms, and mobile apps into a unified system. This integration ensures that customers receive consistent service and accurate information, regardless of how they choose to shop.

Lighting retailer Visual Comfort & Co. created a unified platform across 53 showrooms, a robust online store, manufacturing, and shipping with Dynamics 365 ERP system solutions; helping them to streamline operations and improve visibility across the complex supply chain. With real-time inventory visibility, their showroom associates can promise order availability and delivery accurately.

Turning fulfilment into a competitive advantage

With agents and Dynamics 365, retailers can redefine convenience through innovative fulfillment and flexible shopping options.  

Proactively mitigate supply chain disruptions

It is paramount for retailers to prevent stock out and ensure on-time delivery to their customers to improve retention and loyalty. With frequent supply chain disruptions globally, retailers need to constantly stay in touch with their suppliers or contract manufacturers to proactively identify delays. The Supplier Communications Agent in Dynamics 365 autonomously processes supplier confirmations, flags potential delays, and suggests corrective actions to help ensure that customer orders are delivered on time.  

With the agent automating these critical tasks, supply chain teams can focus on improving supplier relationships and contract negotiations resulting in reduced costs and more efficient procurement processes. 

Flexible and fast fulfilment

Retailers like Build-A-Bear use Dynamics 365 to optimize fulfillment and offer a seamless shopping experience. They use stores as mini warehouses to fulfil orders faster, and with enhanced inventory visibility they can help ensure that their products are available when and where customers need them. They are able to offer flexible shopping options like Buy Online, Pick Up In Store (BOPIS) and Buy Online, Ship From Store (BOSFS) to their customers for more convenience. Additionally, the implementation of Dynamics 365 has led to a 28% reduction in processing days, significantly boosting warehouse productivity and enabling faster order fulfillment. These innovations allow Build-A-Bear to meet the evolving needs of today’s consumers, providing a more efficient, reliable, and flexible shopping experience.

Ethical sourcing and sustainability 

In 2025, retailers are increasingly committed to embedding sustainability and ethical sourcing at the heart of business strategies. Sustainability features in Dynamics 365 solutions can help retailers comply with the latest standards and best practices, as well as drive positive changes for the business and the environment.

Enable recommerce and drive sustainable practices

AI-powered Dynamics 365 ERP systems help retailers to monitor and implement sustainable practices such as circularity. This enables them to run take-back programs for reselling, reusing, or recycling products to extend their lifecycle and reduce waste. Additionally, the order orchestration engine in Dynamics 365 helps retailers like ONLY, one of BESTSELLER’s largest fashion brands, to support sustainability goals by choosing fulfillment options that minimize carbon emissions while also helping to ensure orders are delivered on time and profitably. Along with the ability to buy online and return in-store, ONLY customers have the most environmentally friendly shipping options available.  

Ethical supplier management

AI capabilities in Dynamics 365 ERP systems can help enhance ethical sourcing by managing vendor compliance, enforcing procurement policies, and supporting multisource strategies. One of our partners, Columbus, implemented Dynamics 365 ERP solutions at their customer Devold of Norway to help them deliver premium quality woolen products to their consumers. They now have a modernized cloud platform and are looking for ways to further improve traceability of their products so that their consumers know where the products come from. These solutions offer transparency and traceability for product origins and provides sustainability reporting to monitor and improve practices—ensuring your procurement aligns with ethical standards. 

Future-proof your retail operations in 2025 

AI-powered solutions for ERP and service systems are more than a technological upgrade. They are a strategic imperative for retailers aiming to deliver exceptional customer experiences, build lasting brand loyalty, and achieve sustainable profitability. In today’s business landscape, you need autonomous systems that can anticipate market changes, customer needs, or operational risks. The risk of clinging to legacy systems extends beyond inefficiency. It leads to missed opportunities, slower time-to-market, and the inability to remain competitive. Companies using AI-first processes through AI-powered solutions for ERP systems gain the foresight and agility necessary to not just react to changes but to lead through them.  

Join us at NRF ‘25 

If you are registered for NRF, we invite you to visit the Microsoft booth (#4503) and join Kathleen Mitford, Microsoft’s Corporate Vice President, Global Industry Marketing, as well as leaders at Bath & Body Works, Venchi and Sitecore as they share their perspectives on transforming the shopper journey with AI. The session will take place on Monday, January 13, 2025 at 11AM EST.

Also, continue to visit the Dynamics 365 blog to learn more about how Dynamics 365 and Microsoft Power Platform are helping retailers reimagine the road ahead; and feel free to contact us to learn more about the Dynamics 365 AI-powered ERP system solutions. 

Source

¹Gartner, 2025 CIO Agenda: Top Priorities and Technology Plans for Retail, 16 September 2024 By Kelsie Marian, Sandeep Unni. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. 

The post The future of retail with Dynamics 365 AI-powered ERP solutions appeared first on Microsoft Dynamics 365 Blog.

In today’s rapidly evolving business environment, organizations must make fast decisions and embrace agile practices to reshape their operations while ensuring stability and continuity. Inflexible, outdated, and disconnected systems often pose risks that hinder their ability to respond promptly, seize new opportunities, and minimize disruption. 

In the recent Microsoft Dynamics 365 Future of Enterprise Resource Planning (ERP) Survey, we discovered that 93% of business leaders advocate the benefits of adopting flexible and integrated ERP systems. However, only a mere 39% expressed confidence in their current ERP system’s flexibility and integration capabilities to effectively leverage resources for business model transformation.¹ This insight is crucial, particularly for organizations with legacy on-premises solutions that may struggle to meet new business demands. 

Businesses relying on on-premises ERP and business management systems face challenges including: 

•  Slow responsiveness and delayed decision making due to disconnected data and lack of real-time information. 
• Greater vulnerability to security threats and challenges in meeting compliance due to a lack of advanced capabilities and resources.
•  Difficulty competing with peers that embrace new AI-powered technologies dependent on cloud solutions. 

In this blog post, we’ll discuss how the shift to cloud solutions empowers organizations to tackle challenges and thrive in a demanding era. We’ll also explore Microsoft’s Accelerate, Innovate, Move (AIM) program for a smooth cloud transition. 

Make the cloud work for your business

Realize AI-guided productivity in the cloud

Learn more

Meet new demands with cloud innovation 

The importance of business agility in today’s quickly shifting economy can’t be emphasized enough. With economic volatility and swiftly changing consumer preferences, 77% of business leaders acknowledge that these conditions are the most critical factors driving the need for agile business operations.² Prioritizing agility enables organizations to respond effectively to evolving market conditions and gain a competitive advantage. 

One customer that capitalized on the opportunity to meet new business challenges by moving from on-premises to the cloud was Ullman Dynamics, a world-leading provider of highly sophisticated suspension boat seats that serves organizations in more than 70 countries, including the United States Navy.  

Serving customers is Ullman’s highest priority, but as the company grew, outdated technology kept it from meeting customer demands in key markets. With a recent surge in growth, experiencing up to a 50% annual increase, Ullman required warehouse expansion every two years. Concurrently, its products had to evolve to meet customer demands. This escalating scale and complexity strained its legacy business solution. 

“Our traditional, on-premises ERP solution wasn’t able to handle the complexities of our modern business. We needed to consolidate our data into a more powerful system that could provide a full overview of our operations.” 

Carl Magnus, Chief Executive Officer, Ullman Dynamics

In selecting a new business solution, Ullman had exacting criteria. It sought a solution that could scale and support its expanding global enterprise while also demanding exceptional flexibility. 

By implementing cloud-based Microsoft Dynamics 365 Business Central, Ullman has enabled flexibility, efficiency, and access to valuable insights needed to improve quality service to its expanding client base.

“We’re number one in the world everywhere except for the United States. Now that Dynamics 365 Business Central has removed the barriers to growth, we are fully integrated into the US market, and Ullman Dynamics USA is poised for great success.” 

Carl Magnus, Chief Executive Officer, Ullman Dynamics

Improve security when moving to the cloud

Another vital benefit that organizations gain by migrating to the cloud is the rapid innovation of security and compliance capabilities. The cloud helps protect business continuity, streamline IT operations, and navigate challenging compliance obligations as businesses grow. 

Microsoft invests heavily in security measures and has the resources and expertise to implement and maintain higher levels of security than an individual organization could achieve on-premises. This is particularly important for small to medium-sized businesses, which often lack the resources to keep pace with evolving security threats. 

A recent Microsoft study shows that 70% of organizations with under 500 employees are susceptible to human-operated ransomware attacks³, with these attacks becoming more sophisticated and harder to detect. They often target unmanaged devices, which lack proper security controls, and 80 to 90% of successful ransomware compromises originate from such devices.³ This poses a significant security risk for on-premises organizations that lack the advanced security available in the cloud. 

Microsoft customers benefit from 135 million managed devices providing security and threat landscape insights and utilize advanced threat detection with 65 trillion signals synthesized daily using AI and data analytics.⁴ Moving to the cloud enables organizations to rapidly innovate and simplify the implementation of essential security practices, threat detection, and device management, granting them better protection. 

While cloud technologies offer enhanced cybersecurity, they also help simplify compliance with regulatory standards, which is equally important. Managing complex certifications independently is challenging, with 65% of firms struggling with General Data Protection Regulation (GDPR) compliance.⁵ Microsoft assists customers in assessing data protection controls and offers solutions for compliance, including GDPR, California Consumer Privacy Act (CCPA), International Organization for Standardization 27701 (ISO 27701), International Organization for Standardization 27001 (ISO 27001), Health Insurance Portability and Accountability Act (HIPAA), Federal Financial Institutions Examination Council (FFIEC), and more, enabling rapid and scalable compliance. 

With Dynamics 365, organizations can confidently improve the security of their business systems when they move to the cloud. With access to advanced technology for scaling and managing security, as well as a network of thousands of specialized security experts, Microsoft provides tools and resources to ensure your migration goes as smoothly as possible.

Unlock AI and productivity with the cloud  

One compelling reason for business leaders to transition from on-premises to the cloud is the potential for enhancing daily work and productivity with collaborative applications and AI. With 73% of business leaders emphasizing the importance of productivity improvements and 80% acknowledging the transformative role of AI, the cloud offers the means to establish hybrid work models, harness automation, and leverage artificial intelligence, resulting in a significant boost in overall productivity.⁶  

With the recent introduction of Microsoft Copilot, businesses can use transformative AI technology that offers new ways to enhance workplace efficiency, automate mundane tasks, and unlock creativity. At a time when two in three people say they struggle with having the time and energy to do their job, Copilot helps to free up capacity and enables employees to focus on their most meaningful work.⁷ 

While productivity can be enhanced with Copilot and AI, the combination of these tools with other cloud capabilities, such as collaborative applications, transforms the way work is conducted. By seamlessly connecting Microsoft 365 (Microsoft Teams, Outlook, and Excel) with Dynamics 365, businesses can swiftly make strides in improving productivity through cloud adoption. This connection between employees, data, and applications reduces context switching, centralizes workflows, and promotes efficient actions. 

According to Harvard Business Review, the cost of switching between applications is just over two seconds, and the average user toggles between different apps nearly 1,200 times per day.⁸ This translates to spending just under four hours per week reorienting themselves after switching to a new application. Annually, this adds up to five working weeks or 9% of their total work time. The opportunity to connect employees to data and collaborative tools with the cloud will save valuable time and enable organizations to achieve more.  

Move to the cloud with AIM 

At Microsoft, our mission is to empower organizations to embrace cloud technologies and help enable a smooth transition. To accomplish this goal, we have introduced AIM, which stands for Accelerate, Innovate, Move. 

AIM is a comprehensive program designed to provide organizations with a tailored path to confidently migrate critical processes to the cloud. This initiative helps organizations optimize their systems for enhanced business agility, security, and AI technology integration. AIM offers qualified customers access to a dedicated team of migration advisors, expert assessments, investment incentives, valuable tools, and robust migration support. 

With AIM, customers gain access to a range of licensing and deployment offers aimed at reducing costs and maximizing their investments. On-premises customers can take advantage of discounted pricing when transitioning to the cloud, allowing them to optimize their investments as their businesses continue to grow. 

When moving from on-premises to the cloud, customers can anticipate a positive ROI. Comprehensive studies reveal that over a three-year period, Dynamics 365 ERP solutions demonstrate strong customer ROI: 

• Dynamics 365 Business Central with an impressive 172% ROI⁹
• Dynamics 365 Supply Chain Management yielding a solid 90% ROI¹⁰ 
• Dynamics 365 Finance demonstrating 122% ROI¹¹

With Microsoft Dynamics 365, organizations can confidently embrace cloud migration, equipping themselves with essential capabilities to excel in a rapidly changing economy. 

Start your journey today.

Sources:

• 1,2: Future of ERP: Empowering businesses and people with AI-guided productivity, Microsoft 2023 
• 3,4: Microsoft Digital Defense Report 2023 (MDDR) | Microsoft Security Insider, Microsoft 2023 
• 5: Managing compliance in the cloud, Microsoft, 2019 
• 6,7: Microsoft Work Trend Index Annual Report, May 2023, Microsoft 2023 
• 8: How Much Time and Energy Do We Waste Toggling Between Applications? Harvard Business Review, 2022  
• 9: Total Economic Impact™ of Business Central, Forrester, 2023 
• 10: Total Economic Impact™ of Supply Chain Management, Forrester, 2021 
• 11:  Total Economic Impact™ of Microsoft Dynamics 365 Finance, Forrester, 2022 

The post Embrace cloud migration with Microsoft Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

Welcome to a new era in enterprise resource planning (ERP) systems, powered by AI. In recent years, businesses have embraced AI to automate and enhance processes from planning to forecasting. Now, generative AI is taking center stage as a game-changing technology that promises to modernize the way work gets done, driving innovation across ERP; from streamlining operations to speeding time to actionable insight.

Dynamics 365 Copilot, announced in March, takes advantage of recent advancements in generative AI to automate tedious tasks and unlock the full creativity of the workforce. In April, we shared how generative AI can be applied to key supply chain processes, and today we are introducing more AI-powered assistance across our ERP portfolio, included in Microsoft Dynamics 365 Finance, Dynamics 365 Project Operations, and Dynamics 365 Supply Chain Management. To activate these new Copilot features within your Dynamics 365 products, work with your IT admin.

ERP systems have long been the central nervous system of modern businesses, centralizing data for better business insight from core functions like finance, HR, procurement, resourcing, and supply chains. However, traditional ERP solutions have struggled to keep pace with the dynamic nature of today’s global markets. Complex and rigid processes within ERP create more work for people, and repetitive manual data entry overwhelms departments. Dynamics 365 Copilot promises to help finance managers, collections agents, project managers, and procurement professionals complete time-consuming tasks and get insights faster.

Speed time to insight—get the most from your ERP data

Harnessing big data is even more crucial as we enter a new era defined by next-generation AI. At Microsoft Build 2023, we announced how Microsoft Dynamics 365 and Microsoft Fabric work with Dataverse and our business intelligence tools to deliver actionable insights and reporting. Our upcoming extended planning and analytics solution will build on this powerful foundation to help finance managers and business analysts spend less time slicing and dicing data. With the ability to use familiar tools like Microsoft Power BI and Excel infused with Copilot capabilities, these professionals can:

• Use natural language to bring data to life by simply describing the visuals and insights that one is looking for. Copilot will help create a Microsoft Power BI dashboard or report—complete with visualizations and summaries—and help refine it. One can dig into the data further by asking questions. Copilot will find the right answer.
• Collaboratively align plans, budgets, and forecasts with business strategy.
• Streamline sales and operations planning.
• Automate financial consolidation for seamless book closing.
• Strategically close talent gaps for an empowered workforce, gain a comprehensive view of cash flow dynamics, and access highly accurate predictions through advanced predictive analytics powered by machine learning and AI.

By using these tools and technologies, finance managers can optimize their performance, allocate resources effectively, and drive better financial outcomes for their organizations.

Deliver more strategic value with intelligent automation for project managers

Project managers frequently struggle to complete projects on time and within budget. Today, we are announcing Copilot capabilities for Dynamics 365 Project Operations to dramatically reduce the time spent on project status reports, task planning, and risk assessments.

With Copilot, project managers can rapidly create new project plans for new engagements in minutes, instead of hours, simply by describing details of the project using natural language. Copilot will generate a project plan that can be further refined by the project manager.

Once the project is underway, the project manager can use Copilot to create a project status report, which Copilot will help generate in moments—reducing the hours often spent manually researching and writing. To ensure project success, Copilot then can be used to identify risks and suggest mitigation plans on a continuous basis. For example, the project manager can prompt Copilot to search across all open projects to identify common project risks that can derail a project, such as significant delays or budget overruns.

With Copilot, project managers can improve efficiency, reduce risks, and focus on more strategic and value-added activities.

Supercharge productivity of collections agents and procurement professionals

Today, we are announcing Copilot capabilities that will help collections agents and procurement professionals enhance productivity and better collaborate with customers.

Timely payments and healthy cash flows are increasingly important in times of economic uncertainty. With Copilot in Dynamics 365 Finance, collections managers have quick access to credit and payment history so they can prioritize and personalize customer communication, helping to increase successful collection rates and proactively keep customers in good standing.

Disruptions to supply chains are an everyday occurrence, and supply and demand can shift quickly. Workers like procurement professionals and buyers are tasked to sort through large volumes of purchase order change responses daily and need more intelligent and agile tools to help address and streamline this process. Order responses oftentimes require changes to ordered quantities, delivery dates, or products delivered. Today, procurement professionals must review the changes for individual orders one by one to identify the risk to plan and potential downstream impacts. With Copilot in Dynamics 365 Supply Chain Management, users are able to efficiently handle changes to purchase orders at scale and assess the impact and risk to help optimize procurement decisions. 

They can quickly identify high-impact or low-impact changes and take rapid action to address any risk. Copilot enables quick collaboration with internal and external stakeholders that brings relevant information into Outlook and Teams using natural language. Users can also dig deeper with pointed questions to refine and approve changes so they can rapidly adapt their sourcing plans to meet customer and partner needs.

At Microsoft, we are fully committed to revolutionizing the future of ERP by harnessing the power of intelligent, composable technologies. With its ability to speed time to insight, intelligently automate processes, and foster productivity, Copilot can help you stay ahead in an increasingly complex business landscape. With Copilot, you’re in control as it is grounded in your business data and automatically inherits your valuable security, compliance and privacy policies, regulations, and processes. Stay tuned and join us on this exciting journey into the future of ERP.

Learn more about the latest AI breakthroughs with Microsoft Dynamics 365 Copilot on the Dynamics 365 AI webpage or through a free trial.

Next-generation AI across Microsoft business applications

With next-generation AI, interactions with AI across business roles and processes will become second nature.

Discover more about AI

The post Introducing next-generation AI and Microsoft Dynamics 365 Copilot capabilities for ERP appeared first on Microsoft Dynamics 365 Blog.

With global volatility and inflation impacting organizations across all industries, business agility has never been more important. Leaders turn to finance teams to get real-time insight into business performance and recommendations on future initiatives that will help them thrive amid disruption. But finance teams are overwhelmed with manual tasks, cobbling together data, and disconnected teams. Achieving game-changing business agility begins with augmenting the human ingenuity of your people with intelligent process automation.

When it comes to reimagining processes with AI, automation, and analytics, many finance leaders don’t know where to start. This year, at the third annual Finance Reimagined digital event, we will delve into real-world best practices from Microsoft and industry leaders that will help you prioritize the right cost optimization, growth acceleration, and workforce transformation initiatives.

Finance Reimagined 2023

Unpack the latest trends shaping the future of finance.

Register now!

Finance Reimagined: Bringing the future of finance into focus

Finance Reimagined is a virtual event bringing together finance leaders from around the world. Through watching the event, you can unpack the latest trends shaping the future of finance including the strategic evolution of the role of CFO within organizations, maintaining commitments to multiple stakeholders and bottom lines against a challenging economic environment, and the opportunities to drive transformation through the partnership of human ingenuity and AI.

Learn more and register for Finance Reimagined 2023.

Discover what’s top of mind for CFOs and financial leaders

You’ll discover best practices, trends, and priorities that are top of mind for CFOs and finance leaders. We’ve lined up experts from Microsoft, IDC, Avanade, EY, HSO, KPMG, and PwC to deliver actionable insights on how to strike the right balance between the following:

Human and AI

Find harmony between automation and your organization’s most important asset—your people. We will tackle one of the top concerns for CFOs today: workforce optimization. The heart of productivity sits in employee well-being—or the organization’s ability to increase creativity, job satisfaction, and ultimately, happiness. Human ingenuity is now business’ greatest investment to drive long-term vision and needs to be incentivized. Automation changes the way we work, thus organizational structures, required competencies, and roles must change as well. Get tips at Finance Reimagined on how to prioritize automation initiatives and how to use them to augment your people resources.

Cost optimization and growth acceleration

Embrace a dual role of gatekeeper and innovator to bring more strategic value to your organization. You’ll hear from a panel of finance leaders at Microsoft as they respond to trends from a recent study of more than 500 senior finance leaders from across all industries. Learn how Microsoft is empowering our finance leaders to do more with less to guide teams through these uncertain times. We will discuss tactics to optimize cash flow, increase operational effectiveness, and reinvest to meet growth expectations.

The speed of business and risk mitigation

Organizational health has become increasingly dependent on data and tools to facilitate agile, data-driven decision making. Finance teams are doubling down on their efforts to keep up with our world’s increasingly volatile and interconnected markets that demand more fluid operating models, extending beyond the walls of an organization. This means that the role of the finance leader has evolved from being an economic guardian inside the walls of an enterprise to designing new business models that focus on delivering customer value outside of an enterprise. This evolution is only possible through a tight partnership between the CFO and Chief Technology Officer (CTO) to ensure data security while activating insights at every level of the organization. Join us for a discussion with the CFO and CTO at Robert Walters, a global recruitment and talent management company with a team of experts spanning 31 countries and serving more than 4,300 clients, to hear how they partnered to speed the time to insight within their organization.

Register today to attend Finance Reimagined for your look ahead at the emerging trends and essential insights defining how tomorrow’s businesses will thrive. We hope to see you there.

The post Leap into the future of finance at Finance Reimagined 2023 appeared first on Microsoft Dynamics 365 Blog.

Businesses are moving away from rigid and monolithic solutions towards agile business applications that can be deployed quickly, integrated seamlessly with other existing systems, and can collect and unify extensive amounts of data from various touchpoints unlocking siloed data. According to Forrester, siloed data inhibits organizations from creating a comprehensive profile of customer needs, a challenge for 44 percent¹ of retail decision-makers.

To drive better personalization, organizations also need to create a single view of their orders across all engagement channels. Propelling this shift is the realization by business leaders that they can leverage best-of-breed applications to avoid costly and time-consuming rip and replace business processes while still achieving the same objectives.

Last month we announced the general availability of Microsoft Dynamics 365 Intelligent Order Management, a solution that enables businesses to accelerate agility by leveraging easy-to-deploy out-of-the-box connectors within a low-code or no-code environment. This month, we are pleased to share several integrations and enhancements that further expand the capabilities of Dynamics 365 Intelligent Order Management.

Learn more: Dynamics 365 Intelligent Order Management is now generally available

Rapidly scale with partner connectors

McKinsey & Company² recently interviewed 60 senior supply-chain executives from across industries and geographies. 85 percent of respondents reported that they struggled with inefficient digital technologies to address logistic disruptions, shortages of parts and materials, and sudden swings in demand caused by the COVID-19 pandemic. designed to allow businesses to rapidly scale with out-of-box, pre-built partner connectors to e-commerce platforms, fulfillment services, delivery partners, and other back-office systems. Through our growing ecosystem of partners, we provide companies with new levels of agility by seamlessly integrating with other best-of-breed solutions.

Some of the order intake systems that Intelligent Order Management offers pre-built connectors are Orderful and BigCommerce. BigCommerce is a cloud-based e-commerce SaaS platform, and Orderful is a cloud-based electronic data interchange (EDI) platform that allows enterprises to integrate EDI transactions from Orderful’s network. These new order intake sources enable more nimble operations, allowing businesses to capitalize on new opportunities faster by accepting orders from anywhere.

Another integration that we are proud to announce is with ShipStation. ShipStation is a web-based e-commerce shipping platform that helps merchants quickly generate shipping labels for their online orders. By integrating ShipStation with the Intelligent Order Management platform, users can bring all their carriers and order sources together within one unified solution.

Finally, Intelligent Order Management users can now connect to Avalara, an automated tax compliance solution that determines order tax rates based on geolocation and product classification, and also Flexe, a cloud-based platform that unifies warehouse sourcing and streamlines material handling operations.

By adding these pre-built partner connectors to Intelligent Order Management, our solution provides a foundation for businesses to build agility and resiliency into their order management processes and free themselves from legacy and inefficient digital technologies.

Learn more: Intelligent Order Management partners with leading service providers to optimize order management

Accelerate time to market

Organizations can no longer afford to be rigid and reactive, and the push is for flexible, adaptable, and agile architecture. A survey conducted by McKinsey & Company³ showed that highly successful agile transformations typically delivered around 30 percent gains in efficiency, customer satisfaction, employee engagement, and operational performance, making the organization 5 to 10 times faster and turbocharging innovation.

Thanks to our partnership with ShipStation, Intelligent Order Management now saves users time with the capability to print shipping labels directly from its own application.

We are also making updates to system functionality such as adding internal to external ID transformation. With internal to external ID transformation, users can establish different mappings with different providers. For example, a user can map different names for the same product or SKU from an e-commerce system, such as BigCommerce, to Intelligent Order Management. This type of internal to external ID mapping is critical because Intelligent Order Management is used in complex order environments where data is communicated between many internal and external systems.

We have also added localized Business Event definitions and Provider definition metadata to localizations. The updates to localization also extended localization beyond English to the following languages: Arabic, Danish, Dutch, German, Italian, Japanese, and Spanish.

Additionally, users will now enjoy an enriched Power BI architecture including a set of dashboards embedded into the user interface that is based on Microsoft Power BI technology. The Power BI dashboards provide longer-range insights into the order and fulfillment data that is moving through the app.

Improve order accuracy with fulfillment insights

According to a recent “final mile” survey by Gartner®, just 18 percent of organizations report fulfillment accuracy rates of 95 percent or better⁴. At Microsoft, we believe that digital solutions are a promising path to improving this key performance indicator, and our new Order insights dashboard can help companies do exactly that.

The order insights dashboard (shown above) provides in-depth visibility into aggregated order fulfillment activities flowing through Intelligent Order Management. From a single screen, users can quickly review key performance indicators such as Lines per order on average, Order count, Number of order lines, and Orders past due. Users can also see performance metrics of individual providers, and if there is an issue, they can drill down into the provider’s details to learn more.

Within the Insights menu, we have also introduced different dashboard views to provide users with the whole picture of what is happening with an order. For example, the Daily Events dashboard gives users an overview of any failed order orchestration steps, flagging them to help in the decision-making process.

Learn more in our recent webinar: Turn Order Fulfillment into a Competitive Advantage

What’s next?

As businesses continue to improve their ability to quickly adapt to changing demands, they must rely on flexible solutions like Dynamics 365 Intelligent Order Management that seamlessly integrate with other best-of-breed applications. By providing organizations with the ability to scale rapidly, go to market faster, and improve order accuracy with fulfillment insights, we are enabling businesses to increase organizational agility.

If you are interested in seeing how these features can work for your organization, you can get started today with a free Dynamics 365 Intelligent Order Management trial.

¹ A Forrester Consulting Thought Leadership Paper Commissioned by Microsoft. The Digital Commerce Imperative. January 2021.

² McKinsey, Resetting supply chains for the next normal. July 2020 | Article. By Knut Alicke, Richa Gupta, and Vera Trautwein.

³ McKinsey, The impact of agility: How to shape your organization to compete. May 25, 2021 | Survey. By Wouter Aghina, Christopher Handscomb, Olli Salo, and Shail Thaker.

⁴ Gartner, Top Trends in Retail Digital Transformation and Innovation for 2021. 5 February 2021. By Kelsie Marian, Miriam Burt, Max Hammond, Hanna Karki, Robert Hetu, Sandeep Unni.

GARTNER is a registered trademark and service mark of the Gartner Inc., in the U.S. and internationally and is used herein with permission. All rights reserved.

The post Dynamics 365 Intelligent Order Management accelerates adaptability appeared first on Microsoft Dynamics 365 Blog.

Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment.

Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options. Companies are responding to this challenge by adopting solutions to centrally manage the entire order lifecycle from the time their customers place the order to the time it is delivered. Dynamics 365 Intelligent Order Management enables organizations to adapt quickly and meet future order and fulfillment complexities while supporting contemporary methods like buying online or from an app for in-store or curbside pickup.

With Intelligent Order Management, business professionals gain real-time cross-channel inventory visibility and advanced analytical capabilities for better decision-making processes. Using AI-powered order insights, they can re-model and orchestrate the order fulfillment journey with easy-to-use drag and drop tools, and proactively overcome bottlenecks— all while driving efficiencies across the supply chain to ensure that their customers’ needs are met on time and cost-effectively.

Order fulfillment becomes a competitive advantage

According to Statista, “In 2019, the same-day-delivery market in the United States amounted to 5.87 billion U.S. dollars. By 2024, this market is forecasted to reach 15.6 billion U.S. dollars. Same-day delivery in e-commerce in the U.S. is one of the most requested services.” ¹

At Microsoft, we view this rise in demand for same-day delivery as an opportunity for businesses to turn order management into a competitive advantage. With Intelligent Order Management, we are providing businesses with the ability to meet these growing digital commerce needs by automating and optimizing fulfillment using real-time omnichannel inventory data supported by AI and machine learning.

Learn more in this webinar: Turn order fulfillment into a competitive advantage.

Configurable, not coded

According to Gartner®, “by 2023, 50 percent of medium to large enterprise will have adopted a low code application program (LCAP) as one of their strategic application platforms.”² In responding to the trend toward low-code/no-code (LC/NC) applications, our solution is designed to be configured, not coded, making it a more modern open platform. Moreover, it allows users to proactively overcome disruptions by reconfiguring order flows using a powerful but simple drag and drop interface. With these tools, users can rapidly deploy and scale with the latest fulfillment methods by leveraging pre-built connectors to various ERP, order intake, fulfillment, and delivery partner from our growing ecosystem.

Solution architecture

One of our objectives with Intelligent Order Management is to enable order intake from a variety of sources and pass them through the order orchestration, and process layers within the application. Intelligent Order Management’s event-driven order orchestration services then coordinate the events triggered by various APIs to different system connectors to make optimal fulfillment decisions. These decisions are continuously communicated and tracked for the entire order life cycle across all fulfillment partners and legal entities.

We also wanted to ensure that Intelligent Order Management could be used with other legacy systems within your business and since this is built on the Microsoft Power Platform, it enables us to deliver the low code, no code environment that users need to adapt quickly and respond intelligently to constraints and disruptions in the supply chain.

What’s next?

Dynamics 365 Intelligent Order Management allows companies to intelligently orchestrate fulfillment and automate order flows through a rules-based system with effective exception handling. Our groundbreaking solution also empowers business users with real rime visibility across inventory and order flows, and more importantly, provides the capability to quickly adjust and change any order path. Intelligent Order Management uses machine learning to learn how business users react to each exception and provide better recommendations each time–helping them achieve optimal stock levels and improve cash flow.

Ready to take the next steps with Intelligent Order Management? Get started today with a free trial. Or, to learn more, check out the top five reasons to transform your order management system with our e-book The Savvy CSCO’s Guide to Transforming Order Management.

1- “Same-day delivery market size in U.S. 2019-2024”, E. Mazareanu, May 12, 2021

2- Gartner® Magic Quadrant for Enterprise Low-Code Application Platforms, 30 September 2020, Paul Vincent, Yefim Natis, Kimihiki Lijima, Jason Wong, Saikat Ray, Akash Jain, Adrian Leow

GARTNER is a registered trademark and service mark of the Gartner Inc., in the U.S. and internationally and is used herein with permission. All rights reserved.

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Projects used to be a discrete subset of work people did every day, but the way we work is transforming. Organizations and individuals have taken incredible leaps to implement digital innovations to help employees work better together now that so many are working from home. Today, all work is project work, and everyone works on projects. Projects can range from ad hoc, involving a couple of people, to years’ long efforts and entire portfolios.

“Today, all work is project work, and everyone works on projects.”

—Howard Crow, Head of Product for Microsoft Planner and Microsoft Project

The transformation of projects from discrete activities to the work each of us does every day requires new approaches and a new generation of tools that can span an organization and meet people where they are working. To answer these challenges, Microsoft’s vision is connected project experiences that are simple enough for everyone to use and powerful enough to be a catalyst for business success across the world’s largest organizations.

In a time when projects are the unifying thread woven throughout the fabric of modern work, Microsoft delivers the platform, tools, and capabilities teams need to eliminate complexity, clarify priorities, stay on top of tasks, and work together to achieve key strategic objectives. Our solutions—including Microsoft Planner, Microsoft Project, and Microsoft Dynamics 365 Project Operations—provide the end-to-end management capabilities that teams and organizations of all sizes need to tackle projects of every level of complexity.

Cut through complexity with connected project experiences

Cutting through complexity starts with visibility, and Microsoft’s connected project experiences are designed to help you organize and view projects, schedules, and tasks—or dive more deeply into all the details. They provide intelligent, data-driven operational insights so you can address emerging issues before they become problems and seize new opportunities quickly. They’re built so it is easy to take advantage of flexible solutions that map to your business processes and adapt to the way your teams work best.

Microsoft’s connected project experiences help provide clear expectations about budgets and timelines, enable you to set your teams up to drive strategic outcomes that improve customer satisfaction, increase profitability, and reduce costs. Reducing complexity and increasing clarity will help you take an important step forward toward achieving the kinds of successful results that lead to happier, more engaged teams.

We also know that solving today’s complexity challenges alone isn’t enough. Long-term business success is also built on a modern technology platform that supports a culture of innovation and offers the flexibility to grow and adapt. Microsoft’s connected project experiences also deliver a unified approach that brings together all your company’s data, to help you uncover insights. With simplified IT management and the security of Microsoft’s trusted cloud to protect your processes and intellectual property—Planner, Project, and Dynamics 365 Project Operations—mark the beginning of a new era of project experiences that will transform how teams and organizations manage their work.

Join us for Reimagine Project Management with Microsoft

Learn more about the connected project experience at Reimagine Project Management with Microsoft, now available as a free, on-demand event. You’ll learn the latest on Microsoft Planner, Microsoft Project, and Dynamics 365 Project Operations—three solutions built to address and solve for your unique business needs.

Although the event is completely digital, you’ll have opportunities to connect with Microsoft experts, technology partners, and peers to expand your network.

Register for Reimagine Project Management with Microsoft to:

• Discover new features and best practices from live demos and product walkthroughs with more than six hours of on-demand content.
• Connect with other attendees through round tables and board rooms.

Don’t miss out on an opportunity to find the Microsoft connected project experience to equip your organization with everything needed to cut through complexity and successfully complete your project. Register now and watch on demand.

The post Reimagine project management at our free digital event appeared first on Microsoft Dynamics 365 Blog.

COVID-19 has had a significant impact across organizations regardless of size, industry, and location. Our valuable, and free, Finance Reimagined virtual CFO summit explored the many implications for finance leaders and their organizations as they attempt to adapt operations in this uncertain time.

You can now watch on-demand content from this summit, including more than a dozen sessions from the event, so be sure to log back in or sign up for free to watch the on-demand sessions.

From this amazing day, which included more than 2,000 finance leaders, we captured incredible insights to help you steer your organization through this crisis and reimagine the future. Finance leaders shared how they sustained core processes through immediate action, shifting from in-person to remote work, including how to complete a virtual close. Other lessons included how to strategically cut costs during uncertain times, while reducing risk and improving compliance.

Leaders shared best practices for understanding and maintaining employee engagement and developing essential skills while remote, as well as for safely transitioning the workforce back to the office. Insights included learning how to adjust for headcount and pay scales for employees spanning across regions.

The other focus was reimagining the future. While we may not be able to predict the future, we can work to prepare ourselves for a new normal. Business complexity will continue growing, data will continue surging, and risks, threats, and regulations will continue increasing. Expectations on finance departments to manage these challenges will continue rising, too.

Fortunately, changes in technology, processes, and our organizations’ underlying cultures will enable us to address these needs. We explored how finance leaders are leading their company’s through this transformation, leveraging tools like AI-driven insights to improve forecasting and scenario analysis. Leaders shared hard-won lessons and specific, step-by-step tactics that other organizations can successfully adopt.

The event is not done yet

Take advantage of the many ongoing opportunities. A host of additional on-demand content covering all of these topics—response, recovery, and reimagination—is available exclusively to event registrants. Log in today to watch the sessions or sign up for free and watch the sessions.

You can also replay any of the CoreNote keynote sessions to tune into the portions that resonated most with you.

You can even listen to CFO Microsoft Business Applications Jeffrey York’s on-demand session on lasting finance transformation, where he shares a proven path to finance transformation. It’s meant to provide you with a replicable way to transform your finance team into an optimum operating model so that you can rely on predictable outcomes and gain long-term value through real-time insights.

Review many small-group roundtables

It was fantastic to see so much direct engagement and participation across our roundtables. In these breakout sessions, CFOs and other peers shared how cost reduction and risk mitigation represent some of the most important and often first actions taken to recover from a crisis. They discussed how they’ve cut costs, ensured liquidity, and managed cashflow. They also looked at how they plan to build on these actions to set their businesses up for ongoing recovery and success.

Whether you’re looking to use analytics to support quick decisions or encouraging innovation and automation to simplify and scale financial processes, you can listen in on any of these roundtable discussions to hear how your peers are addressing modern business challenges.

We also encourage you to engage with other finance leaders to discuss challenges and topics important to you through ongoing roundtables with other attendees.

Keep connecting with others

The summit brought together over 2,000 finance leaders. We hope you made new connections, and we encourage you to foster these new professional relationships post-event. Don’t miss out on the on-demand content and other valuable insights. If you already signed up for Finance Reimagined, log back in, or if this is your first time, sign up now for free and watch the valuable on-demand sessions.

The post Finance Reimagined free on-demand sessions available now appeared first on Microsoft Dynamics 365 Blog.

The pandemic has forced manufacturers to make rapid adjustments, like changing factory layouts and bringing plants online with inexperienced staff while trying to maintain quality and safety standards. To address these challenges, manufacturers will need to focus on reskilling and cross-skilling to augment a worker’s knowledge. Today we’re announcing new updates to Microsoft Dynamics 365 Supply Chain Management aimed at solving these challenges, enabling frontline workers to adapt to increased complexity and fast-changing business needs.

Microsoft Dynamics 365 Guides is now integrated with Dynamics 365 Supply Chain Management to provide interactive work instructions and guided workflows for frontline workers right at their workstation on the factory floor. The integrated scenarios enable the frontline workforce to adapt to increased business complexity and fast changing business needs by giving them interactive instruction on daily procedures so they can make the right decision at the right time even when working with complex and dangerous machinery.

Within Dynamics 365 Guides, frontline workers can take multiple guided workflows or paths to complete a job—useful in make-to-order scenarios or when encountering issues, such as an abnormal reading on a gauge. Content can be updated easily, without coding, helping ensure the workforce is safe and compliant by adhering to the very latest standard work procedures.

In addition, organizations can reduce asset downtime by integrating Dynamics 365 Guides with Microsoft Power Apps and IoT data, enabling frontline workers to proactively detect and prevent equipment failure and reduce costly downtime.

“This new technology will bring a more engaging opportunity to unleash creativity of our employees as it provides something that the manufacturing industry has not seen or imagined yet.”—Geneviève Bertrand, VP of Information Technology, Kruger

Simpler UI for greater agility and productivity

The integration of Dynamics 365 Guides with Dynamics 365 Supply Chain Management is enabled by the new production floor execution feature in Dynamics 365 Supply Chain Management. It provides a modern, touch-friendly UI that is extremely easy to use. This new interface works great in poorly lit spaces like a factory floor and helps frontline workers manage multiple jobs at the same time.

“The production floor execution user interface has found the perfect balance between shopfloor-style navigation and visibility of upcoming production jobs.”—Evert J Bos, Technical Fellow, Sikich LLP

Overcome disruptions to keep production running without interruptions

Manufacturers require strong product data management, version control, and engineering change management to succeed in a world of constantly shrinking product lifecycles, stricter quality and reliability requirements, as well as an increased focus on product safety.

The new Engineering Change Management add-in for Dynamics 365 Supply Chain Management enables manufacturers to bring structure and discipline to the product data management process and enables products to be defined, released, and revised in a controlled manner.

Through product revisions and engineering change management, it is possible to document and assess the impact of applying engineering changes throughout the entire lifecycle of the product.

Companies can ensure compliance and achieve on-time delivery by quickly responding to changing customer or supplier specifications, regulations, and safety standards. They can overcome disruptions due to quality issues and obsolete parts by quickly resolving them to ensure that production lines are running without interruptions.

Avanade, a Microsoft partner, helps manufacturers around the world in their digital transformation using Microsoft Dynamics 365 technologies. Conrad Volkmann, Director ERP Global Competence Center at Avanade, explains the impact and outcomes customers can expect from the new Engineering Change Management add-in. “Engineering change will be supported natively in Dynamics 365 Supply Chain Management with a comprehensive and well-integrated functionality,” says Volkmann. “The new capabilities complete the offering for discrete manufacturers. The time and resource consuming process of managing engineering change with all the related master data is becoming more transparent to manage with full documentation and traceability of all changes. Especially when the same or similar products need to be managed for multiple or many production sites, the new engineering change capabilities will help manufacturers becoming more efficient in their engineering change processes.“

With engineering change management capabilities, companies can reduce manual errors and job and material cost variances when setting up bill of materials and inventory in the system whenever new parts are activated and old parts are made obsolete. This will help create a smooth end-to-end business process flow between the engineering and operations teams.

Enhance visibility and scale operations for your supply chain

During Microsoft Ignite, we disclosed new capabilities that will help enhance visibility and scale operations for your supply chain. Read the announcement blog to learn about the new Cloud and Edge Scale Unit add-ins for Dynamics 365 Supply Chain Management which brings the power of the intelligent cloud to the edge, as well as the new Inventory Visibility add-in for Dynamics 365 Supply Chain Management that enables retailers and manufacturers to easily handle a large volume of transactions every minute and determine cross-channel inventory accurately in real time.

Learn more today

Learn more about what’s new and planned for Dynamics 365 Supply Chain Management this fall or contact us to today to see a demo or start a free trial.

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