{"id":1342,"date":"2015-04-23T09:00:00","date_gmt":"2015-04-23T09:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/2015\/04\/23\/the-changing-face-of-retail\/"},"modified":"2023-05-31T15:17:09","modified_gmt":"2023-05-31T22:17:09","slug":"the-changing-face-of-retail","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2015\/04\/23\/the-changing-face-of-retail\/","title":{"rendered":"The Changing Face of Retail"},"content":{"rendered":"

As many of us may have experienced, retail is changing. The ways our customers expect to be able to shop are evolving at what can sometimes feel like a dizzying pace. The retail store is no longer just a place of brick and mortar. Even changing rooms, that staple of the clothing industry, can now be accessed virtually from your living room.<\/span><\/p>\n

When customers do walk through your doors, they expect to find themselves on a connected sales floor, with access to both their local store and your entire supply chain. These customers see not just your in-store inventory as their domain, but your entire global stock. The expectations from today’s customers are high, but with a little ingenuity and the right tools, you can both meet and exceed them.<\/p>\n

First let’s talk about those in-store customers: giving people access to your entire stock is a great way to move inventory.  Because, at the end of the day, what your customers want is access to product at the right price, regardless of where it’s coming from. To make sure your staff knows exactly what you have available, keep them up-to-the-second by feeding their mobile devices cloud-based inventory lists.  <\/p>\n

This close relationship with omni-channel sales and mobile technology is how Ashley Furniture<\/a> plans to expand its revenue streams from $4 billion to $10 billion by the year 2022, while simultaneously saving their customers some serious time at checkout.<\/p>\n

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