{"id":24865,"date":"2019-04-03T00:03:11","date_gmt":"2019-04-03T00:03:11","guid":{"rendered":"https:\/\/blogs.msdn.microsoft.com\/crm\/?p=24865"},"modified":"2024-02-14T14:41:53","modified_gmt":"2024-02-14T22:41:53","slug":"introducing-profile-cards-in-dynamics-365","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/","title":{"rendered":"Introducing Profile cards in Dynamics 365"},"content":{"rendered":"

Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but also engaging in effective customer conversations. As part of our goal to put people at the center of your experience in Dynamics 365, we are bringing a familiar experience to Dynamics 365\u2019s Unified Interface: Profile cards.<\/p>\n

Profile cards exist in Outlook and other Office apps today to help you collaborate with a person, whether they are your colleague or an external contact. They enable you to have their information at your fingertips wherever you are in the Office ecosystem. Starting today, this experience is rolling out for Dynamics 365 so you can take the same actions on your data in Common Data Service within Unified Interface.<\/p>\n

View your contact\u2019s information at a glance<\/h3>\n

\"\"<\/a><\/p>\n

Collaborate with your colleagues in Dynamics 365<\/h3>\n

\"\"<\/a><\/p>\n

For more information, see View the profile card for a contact or user<\/a>.<\/p>\n

Srihari Srinivasa
\nSenior Program Manager<\/p>\n","protected":false},"excerpt":{"rendered":"

Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but also engaging in effective customer conversations. As part of our goal to put people at the center of your experience in Dynamics 365, we are bringing a<\/p>\n","protected":false},"author":4391,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"post_tag":[],"product":[],"content-type":[4690],"topic":[],"audience-type":[],"audience":[4684],"ms-author":[],"coauthors":[2650],"class_list":["post-24865","post","type-post","status-publish","format-standard","hentry","content-type-news-and-product-updates","audience-business-leader"],"yoast_head":"\nIntroducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog\" \/>\n<meta property=\"og:description\" content=\"Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but also engaging in effective customer conversations. As part of our goal to put people at the center of your experience in Dynamics 365, we are bringing a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft Dynamics 365 Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-03T00:03:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-14T22:41:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png\" \/>\n<meta name=\"author\" content=\"365blog\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"365blog\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 min read\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\"},\"author\":[{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/author\/crm-team-blog\/\",\"@type\":\"Person\",\"@name\":\"365blog\"}],\"headline\":\"Introducing Profile cards in Dynamics 365\",\"datePublished\":\"2019-04-03T00:03:11+00:00\",\"dateModified\":\"2024-02-14T22:41:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\"},\"wordCount\":169,\"commentCount\":1,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\",\"name\":\"Introducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png\",\"datePublished\":\"2019-04-03T00:03:11+00:00\",\"dateModified\":\"2024-02-14T22:41:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Introducing Profile cards in Dynamics 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/\",\"name\":\"Microsoft Dynamics 365 Blog\",\"description\":\"Modernizing Business Process with Cloud and AI\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization\",\"name\":\"Dynamics 365 Blog\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/08\/Microsoft-Logo.png\",\"contentUrl\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/08\/Microsoft-Logo.png\",\"width\":259,\"height\":194,\"caption\":\"Dynamics 365 Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Introducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/","og_locale":"en_US","og_type":"article","og_title":"Introducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog","og_description":"Customer relationships are at the heart of every successful organization. To deliver high quality customer experiences, you need to not only be collaborating internally within your organization but also engaging in effective customer conversations. As part of our goal to put people at the center of your experience in Dynamics 365, we are bringing a","og_url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/","og_site_name":"Microsoft Dynamics 365 Blog","article_published_time":"2019-04-03T00:03:11+00:00","article_modified_time":"2024-02-14T22:41:53+00:00","og_image":[{"url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png","type":"","width":"","height":""}],"author":"365blog","twitter_card":"summary_large_image","twitter_misc":{"Written by":"365blog","Est. reading time":"1 min read"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/"},"author":[{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/author\/crm-team-blog\/","@type":"Person","@name":"365blog"}],"headline":"Introducing Profile cards in Dynamics 365","datePublished":"2019-04-03T00:03:11+00:00","dateModified":"2024-02-14T22:41:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/"},"wordCount":169,"commentCount":1,"publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/","url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/","name":"Introducing Profile cards in Dynamics 365 - Microsoft Dynamics 365 Blog","isPartOf":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png","datePublished":"2019-04-03T00:03:11+00:00","dateModified":"2024-02-14T22:41:53+00:00","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#primaryimage","url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png","contentUrl":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/04\/contact-profile-card.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/business-leader\/2019\/04\/03\/introducing-profile-cards-in-dynamics-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/"},{"@type":"ListItem","position":2,"name":"Introducing Profile cards in Dynamics 365"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#website","url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/","name":"Microsoft Dynamics 365 Blog","description":"Modernizing Business Process with Cloud and AI","publisher":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#organization","name":"Dynamics 365 Blog","url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/08\/Microsoft-Logo.png","contentUrl":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-content\/uploads\/2019\/08\/Microsoft-Logo.png","width":259,"height":194,"caption":"Dynamics 365 Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/#\/schema\/logo\/image\/"}}]}},"word_count":164,"msxcm_display_generated_audio":false,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Microsoft Dynamics 365 Blog","distributor_original_site_url":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/posts\/24865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/users\/4391"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/comments?post=24865"}],"version-history":[{"count":0,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/posts\/24865\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/media?parent=24865"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/post_tag?post=24865"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/product?post=24865"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/content-type?post=24865"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/topic?post=24865"},{"taxonomy":"audience-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/audience-type?post=24865"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/audience?post=24865"},{"taxonomy":"ms-author","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/ms-author?post=24865"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/wp-json\/wp\/v2\/coauthors?post=24865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}