{"id":38085,"date":"2017-02-10T10:57:03","date_gmt":"2017-02-10T16:57:03","guid":{"rendered":"https:\/\/blogs.msdn.microsoft.com\/axsupport\/?p=38085"},"modified":"2023-05-31T15:24:51","modified_gmt":"2023-05-31T22:24:51","slug":"credit-memo-functionality-on-dynamics-365-mpos","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/it-professional\/2017\/02\/10\/credit-memo-functionality-on-dynamics-365-mpos\/","title":{"rendered":"Credit memo functionality on Dynamics 365 MPOS"},"content":{"rendered":"<p><strong><u>Credit memo functionality on Dynamics 365 MPOS<\/u><\/strong><\/p>\n<p>Steps (please find the document with screenshots attached <a href=\"https:\/\/blogs.msdn.microsoft.com\/axsupport\/?attachment_id=38095\">credit-memo-functionality-on-dynamics-365-mpos<\/a>).<\/p>\n<p>1.Set up Payment method with the Operation name \u2018Pay credit memo\u2019 and associate appropriate Posting accounts in it<\/p>\n<p>Retail and commerce\/Channels\/Retail stores\/All retail stores\/select the store HOUSTON\/Tab Set up\/Payment methods\/in our case it is called Voucher:<\/p>\n<p>2.Issue Credit Memo<\/p>\n<p>Go to MPOS\/Show journal\/select sale transaction\/ Select Return transaction\/Return\/select Products\/Return\/select Reason for return\/OK.<\/p>\n<p>Go to Actions\/Transaction options\/<strong>Issue credit memo<\/strong>:<\/p>\n<p>Credit memo will be issued and transaction will be posted.<\/p>\n<p>3.Now we can check if credit memo has been <strong>issued<\/strong><\/p>\n<p>Retail and commerce\/Channels\/Retail stores\/Credit memos:<\/p>\n<p>Credit memo is issued with the number 1.<\/p>\n<p>4.Apply Credit memo<\/p>\n<p>Enter Sales Transaction in MPOS and then pay it using the Payment method \u2018Voucher\u2019 (which has an Operation name \u2018Pay credit memo\u2019):<\/p>\n<p>Enter Credit memo number 1 (the number we see in step 3):<\/p>\n<p>Click Check amount, we see Available amount:<\/p>\n<p>Click the button on bottom \u2018Tender Payment\u2019:<\/p>\n<p>5.Now we can check if Credit memo has been <strong>applied<\/strong><\/p>\n<p>Retail and commerce\/Channels\/Retail stores\/Credit memos:<\/p>\n<p>You will notice that <strong>Applied<\/strong> check box is now marked, Applied amount and Applied date are filled in.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Credit memo functionality on Dynamics 365 MPOS Steps (please find the document with screenshots attached credit-memo-functionality-on-dynamics-365-mpos). 1.Set up Payment method with the Operation name \u2018Pay credit memo\u2019 and associate appropriate Posting accounts in it Retail and commerce\/Channels\/Retail stores\/All retail stores\/select the store HOUSTON\/Tab Set up\/Payment methods\/in our case it is called Voucher: 2.Issue Credit Memo<\/p>\n","protected":false},"author":4410,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"post_tag":[],"product":[5244],"content-type":[4690],"topic":[],"audience-type":[],"audience":[4685],"ms-author":[],"coauthors":[3798],"class_list":["post-38085","post","type-post","status-publish","format-standard","hentry","product-dynamics-365-commerce","content-type-news-and-product-updates","audience-it-professional"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - 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