Insights for IT professionals | Microsoft Education Blog http://approjects.co.za/?big=en-us/education/blog/audience/it-professionals/ Wed, 18 Sep 2024 20:41:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 Transforming education in the age of AI with a unified solution http://approjects.co.za/?big=en-us/education/blog/2024/09/transforming-education-in-the-age-of-ai-with-a-unified-solution/ Thu, 19 Sep 2024 16:00:00 +0000 Learn how unified solutions like Microsoft 365 Education can help schools around the world with security, productivity, and collaboration in the age of AI.

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In today’s educational landscape, digital transformation is taking center stage—with schools turning to AI and cloud-based tools to prepare for the future. The great news is that a unified solution like Microsoft 365 Education can help schools around the world with security, productivity, and collaboration in the age of AI.

Over the last few years, schools underwent tremendous change by adopting hybrid learning and new tech tools for teaching, learning, and working. However, schools face increasing challenges with outdated software and ever-increasing cyberattacks that threaten the security of sensitive and important data, targeting student personal information, login credentials, school operational data, and more. It’s a daunting security landscape as the education sector regularly makes up over 80% of the reported malware encounters in any 30-day period.

More than 80% of malware encounters reported within a 30-day period consistently come from the education sector.

Let’s take a deep dive into some of the real-life challenges that primary and secondary education institutions have faced and learn how they solved them.

Harnessing secure AI tools to transform education

Bad actors are constantly testing the fences of educational IT networks looking for vulnerabilities. Because of this, the Fulton County school district in Georgia, US, put plans in place to monitor, detect, and mitigate these potential cybersecurity threats. The district also wanted to modernize data collection to showcase student performance and operational efficiency data in near real time.

The district’s plans involved advanced Microsoft security features through a Microsoft 365 A5 educational license, which gave them the tools to address cybersecurity risks. They also transformed their data-driven decision-making with dynamic analytic insights using Microsoft Power BI. Additionally, the district maximized its existing Microsoft licenses and migrated to an end-to-end platform that spans on-premises, cloud, and hybrid environments, which suited the institution’s complex needs.  

Technology has become integral to many aspects of education, which means cybersecurity is front-and-center.

Newington College, a primary and secondary-level boarding school in Australia, experienced a cybersecurity incident that catalyzed their need to improve the security and management of education technology while revolutionizing the way students and teachers engage and collaborate. For Newington, the greatest success lay in the efficiencies gained and benefits realized across the Microsoft stack by simplifying the deployment and support model across the environment. This process has become a catalyst for enhanced engagement, collaboration, and student success—helping the IT team stay on the front foot of opportunities.

AI in education report

Explore the insights

Many school districts are embracing technologies they deem beneficial for educating students and supporting how faculty work. In fact, 68% of educators and 95% of education leaders have already used AI for school-related purposes. Wichita Public Schools in the US is one such example. Because no two students learn in precisely the same way, Wichita Public Schools started looking into the many ways Microsoft Copilot with enterprise data protection can help educators bring a greater diversity of tailored learning experiences into the classroom.

Students are also using AI-powered tools to enhance their learning and literacy. The Stour Academy Trust, located in Southeast England, tested two powerful Microsoft Education tools—Reading Progress and Reading Coach—to boost literacy and help readers succeed. Features in Reading Progress leverage AI to generate and personalize reading passages and assessments, which significantly reduces an educator’s workload while addressing student’s specific needs.

The Stour Academy Trust beta-tested AI-enabled Reading Coach to further enhance student reading fluency. When added to Reading Progress assignments, Reading Coach identifies words that are most challenging for each student and gives them a supported opportunity to practice the words again. One of the most exciting features of Reading Coach is the ability for learners to co-create their own personalized reading experiences utilizing responsible AI. Due to their success, Reading Coach and Reading Progress continue to be introduced across the Stour Academy Trust so that all educators can see how these tools fit into their classroom practices.

Learning Accelerators can help educators allocate their time more effectively, focusing their energies on hands-on, targeted instruction.

Our final case study takes us back to Australia, where the South Australia Department for Education is empowering students and teachers with responsible AI in the classroom. The Department has harnessed the power of AI to build and trial a chatbot that has been designed specifically for teaching and learning. ‘EdChat’ is the first chatbot of its kind in Australia and one of the first in the world to be introduced in an educational setting.

The chatbot was designed in partnership with Microsoft and uses Azure OpenAI Service, powered by the same technology as ChatGPT. Students can enter prompts to get information on a topic, ask for creative suggestions or analyze complex ideas. EdChat proved extremely helpful in allowing students to access vast amounts of information quickly, and have this information synthesized into simple, easy-to-understand language.

These are just a few real-life examples of how specific Microsoft products have helped in primary and secondary education. However, there’s something even bigger that Microsoft offers that every school should consider for meeting their needs.

The most comprehensive value for education

The Microsoft 365 A5 license offers a comprehensive solution tailored for schools, blending essential security, management, productivity, and learning tools. There are three highlights that separate Microsoft 365 A5 from others. The first is the ability to implement a Zero Trust approach across your entire digital estate with Microsoft’s suite of security products. The second is simplified endpoint management that gives you the power to deploy endpoints from the cloud and streamline support of student devices. The third is that Microsoft 365 A5 offers AI-powered instructional tools and advanced accessibility features, enabling new patterns of working and learning in today’s environment.

In a Forrester report from 2023, the composite education organization using Microsoft 365 A5 licenses saw a 118% return on investment or $4.2M over 3 years, $1.7 million reduced downtime for educators and IT staff, and a 30% reduction in licensing costs with vendor consolidation.

Summary data of the K-12 Forrester study “The Total Economic Impact™ Of Microsoft 365 Education A5 Security For K-12 Schools.”

Microsoft 365 A5 empowers you to support your school community—from enhanced security and access control, comprehensive cyber threat protection, and streamlined data governance and security, to efficient classroom management and collaboration. Microsoft 365 A5 is one of the best choices that every school should consider when looking to enable secure teaching, learning, and working for all.

Reimagine education with AI

Microsoft is committed to security, privacy, and compliance across everything we do, and our approach to AI is no different. Microsoft’s approach to Responsible AI is grounded in a set of core principles and practices that we believe should guide AI development and use. With that in mind, perhaps the most exciting application currently is Microsoft Copilot, allowing you to leverage AI to provide personalized suggestions, accelerate routine tasks, offer real-time feedback, and more. Additionally, Copilot also offers enterprise data protection to help safeguard your information. Simply tell Copilot what you want to create, and it will help you generate new content in seconds.

Additionally, Microsoft Teams for Education leverages AI to enhance learning outcomes and streamline collaboration. Educators can leverage AI to help draft rubrics, assignment instructions, learning objectives, and more. With Reading Coach—a popular Learning Accelerator available in and outside of Microsoft Teams—learners can create unique AI-generated stories by choosing characters and settings from a curated collection of options.

Enhance learning with built-in AI tools

Download Microsoft Teams for Education
AI-powered features in Microsoft Teams for Education help educators customize materials with the click of a button.

There are additional ways that Microsoft can help meet your school’s needs. You can protect against student endpoints through the recently released student Defender for Endpoint. You can also step up your security by leveraging AI and machine learning to provide real-time threat detection and response with Microsoft Sentinel.

Overall, from productivity and learning to security, Microsoft is ready to help provide the most value to you and help you realize transformative benefits for your school.

Now is the time to transform your school

Microsoft 365 Education is a significant step toward meeting the demands of your school and empowering students and teachers to do more. By leveraging Microsoft’s robust tools and resources, educational institutions can create more secure and connected learning environment.

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Bringing a new wave of Copilot innovation to education http://approjects.co.za/?big=en-us/education/blog/2024/09/bringing-a-new-wave-of-copilot-innovation-to-education/ Mon, 16 Sep 2024 15:15:00 +0000 Enhance your AI journey with Business Chat and Copilot Pages, updates to Copilot in the Microsoft 365 apps, Copilot agents, enterprise data protection, and more.

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We’re introducing a new wave of Microsoft Copilot innovation with Business Chat and Copilot Pages, updates to Copilot in the Microsoft 365 apps, Copilot agents, enterprise data protection, and more. In this blog we’ll share new education insights, recap the latest innovations coming to our customers with Copilot and Microsoft 365 Copilot, and provide resources to support your AI journey.

AI is reshaping education, and institutions need a plan. With new education insights from the 2024 Work Trend Index Annual Survey, it’s clear that AI use in education is here with 71% of education professionals using it at work. At the same time, 63% reported their institutions lack a vision and plan to implement AI, likely contributing to 81% of education professionals not using tools provided to them—but instead choosing to bring their own AI to work (BYOAI).

As the future of work and education continues to evolve with AI innovation, it’s increasingly important to ensure that educators and students are engaged and encouraged to build AI literacy. 77% of business leaders say with AI, early-in-career talent will be given greater responsibilities, yet many education professionals express reluctance to admit to using AI and say they don’t know how to use it effectively. Learn more about the need for bridging the AI literacy gap and starting AI conversations in our AI in Education Report.

Enhancing Microsoft Copilot with enterprise data protection

Microsoft Copilot is your AI assistant for education, providing secure access to advanced AI models for free so you can focus on what matters most. We’ll continue bringing new models to Copilot, now including GPT-4o, and capabilities like recent chats to reference or continue previous chats. In August 2024, we shared several additional updates to enhance data security, privacy, compliance, and user experience which begins rolling out today. While signed in with a school account, Copilot will offer enterprise data protection (EDP) in a simplified, ad-free interface that can be accessed at Microsoft.com/copilot, in the Microsoft 365 app, and will soon be available in Microsoft Teams and Outlook. 

Enterprise data protection means that your Copilot prompts and responses are protected by the same terms and commitments that are widely trusted by our customers—not only for Microsoft 365 Copilot, but also for emails in Exchange and files in SharePoint. With EDP, we secure your data, your data is private, and your access controls and policies apply based on the underlying subscription plan. Additionally, we help safeguard against AI-focused risks such as harmful content and prompt injections, and your data isn’t used to train foundation models.

Microsoft Copilot, now with enterprise data protection and available at Microsoft.com/copilot and in the Microsoft 365 app.

Education institutions like Wichita Public Schools and Auburn University have already leveraged Copilot to empower students, faculty, staff, and researchers. We look forward to continuing to support institutions worldwide in their mission to provide equitable AI access and learning about where Copilot is improving educational outcomes.

Get started with Free AI tools

Read the blog

These updates will be available to all educators, staff, and higher education students aged 18 and older over the next month. We’re also excited to continue our private preview program for students 13 and older, now with enterprise data protection. For more information, review the enterprise data protection FAQ.

Microsoft Copilot Wave 2 innovation

Microsoft 365 Copilot, integrated into the apps you use every day and available as an add-on, has added 150 new features and capabilities since general availability and more than 700 product updates based on customer feedback. We’ve announced three key updates: Business Chat and Copilot Pages, transforming Copilot in the Microsoft 365 apps, and Copilot agents.

Business Chat and Copilot Pages

  • Business Chat (BizChat) is a central hub that brings together all your data—web data, work data, and line of business data—with the rich capabilities of the Microsoft 365 apps. BizChat is where you can work with Copilot like a partner, turning organizational content into a rich database of information and insight.
  • Copilot Pages is a dynamic, persistent canvas in BizChat designed for AI collaboration to ensure the data in your organization is persistent, accessible, and valuable. You and your team can work collaboratively in a Page with Copilot, seeing everyone’s work in real time. In the coming weeks, we’re also bringing Pages to the free Microsoft Copilot when signed in with a Microsoft Entra account.

Updates to Copilot in the Microsoft 365 apps

  • Copilot in Excel is now generally available with new skills, and we announced Copilot in Excel with Python—empowering anyone to conduct advance analysis or visualize complex data—all using natural language, no coding required. 
  • Copilot in PowerPoint now offers Narrative Builder, helping you to iterate with Copilot to build a great first draft in minutes and with Brand manager, Copilot can leverage your organization’s branded templates.
  • Copilot in Teams can now reason over both the meeting transcript and the meeting chat to give you a complete picture of what was discussed and leave no question, idea, or contribution behind.
  • Copilot in Outlook helps you quickly get to the messages that matter with Prioritize My Inbox, which analyzes your inbox and soon, you’ll even be able to teach Copilot the specific topics, keywords, or people that are important to you.
  • Copilot in Word will enable you to quickly reference not only Word, PowerPoint, PDFs, and encrypted documents, but also emails and meetings, and offers the ability to partner with Copilot inline as you work on specific sections of your document.
  • Copilot in OneDrive is rolling out now and makes it easy to gain insights, summarize, and compare up to five files with a clear, easy-to-ready summary of the details and differences within your files—without opening a file.

Copilot agents

  • Now generally available in BizChat, Copilot agents run the spectrum from simple, prompt-and-response agents that anyone can build, to more advanced, fully autonomous agents.
  • Simple and secure to manage, all agents have the same Responsible AI and enterprise data protection promises—your data never leaves the Microsoft 365 trust boundary, and everything happens within your tenant.
  • To make it even easier to build custom agents, we announced agent builder. It’s a new, simplified experience that complements Copilot Studio to enable easy creation of custom agents and realize the value of your organizational data.

Copilot is transforming productivity in the workplace, empowering customers to accelerate research on rare diseases, save customer service agents hours each week, or go from content ideation to production significantly faster, and more.

Helping educators and students save time

Explore Microsoft 365 Copilot enhancements

In education, institutions like the University of South Florida are preparing students for this new future of work and are already seeing the value for their faculty and staff. We’ll also continue to enhance the value of Microsoft 365 Copilot with capabilities built for students and educators.

The University of South Florida is preparing students for the future of work and seeing the benefits of Microsoft 365 Copilot for their faculty and staff.

Get started on your AI journey

With new innovations and improvements coming every day, one constant is the importance of providing guidance, learning opportunities, and resources. We’ve compiled a relevant list below to help you get started.

Learn from more educators, and students:

Explore and share AI resources:

  • Microsoft Education AI Toolkit: Designed to guide school leaders through the process of integrating AI into their school’s operations and building robust plans for your organization.
  • AI for educators learning pathway: Explore the potential of AI in education, enhance teaching and learning with Microsoft Copilot, and equip and support learners.
  • AI Classroom Toolkit: A creative resource that blends engaging narrative stories with instructional information to create an immersive learning experience.
  • Microsoft Copilot Scenario Library: Get inspired with guidance by departments such as IT, HR, Legal, Communications, Operations, and more.
  • Copilot technical skilling resources: A collection of kits, learning paths, Microsoft Mechanics videos, resources for developers, and upcoming events for Microsoft 365 Copilot.
  • Worklab: explore the latest research insights on the future of work and generative AI
  • Minecraft Education AI Foundations: A set of accessible, engaging materials for building AI literacy with Minecraft for students, educators, and families.
  • AI Guidance for Schools Toolkit from TeachAI: Designed to help education authorities, school leaders, and teachers create thoughtful guidance.

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Power your school year with AI solutions for educators, leaders, and IT teams http://approjects.co.za/?big=en-us/education/blog/2024/09/power-your-school-year-with-ai-solutions-for-educators-leaders-and-it-teams/ Thu, 12 Sep 2024 16:00:00 +0000 With a variety of AI solutions for educators, leaders, and IT staff, we can help you create efficiencies that give you more time to focus on what matters most: students.

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Are you looking for new ways to reenergize this school year? Microsoft can help you to save time, personalize learning, manage day-to-day tasks and responsibilities, and ensure safe and more streamlined operations. With a variety of AI solutions for educators, leaders, and IT staff, we can help you create efficiencies that give you more time to focus on what matters most: students.

By offering a range of AI solutions tailored for educators, leaders, and IT staff, Microsoft can help you boost efficiency and dedicate more time to students.

AI-powered tools to support educators

For educators seeking inspiring and innovative instructional strategies, Microsoft AI tools provide much needed assistance. Explore how these tools can help you save time, personalize learning, and renew your passion for teaching.

  • Microsoft Copilot can help you generate engaging content and individualized suggestions, freeing up more time for direct student interaction. For added data protection, sign in using your school account. Use Copilot to create personalized content and tailored feedback based on a student’s unique learning requirements. You can also get suggestions for activities, resources, and assessments aligned with learning objectives or a rubric that you can attach to get recommendations specific to your classroom needs. Copilot is available at no cost with your school account and is accessible in Windows, Edge, and on the web.
  • Copilot for Microsoft 365 gives you the power of Microsoft Copilot integrated seamlessly into the Microsoft 365 apps you use every day, like Microsoft Word, PowerPoint, and Outlook. Try generating creative writing prompts, translating languages, or summarizing complex topics in Word. It can also help streamline lesson planning by creating slides in PowerPoint on any topic or from any file, saving you valuable prep time.
  • Microsoft Teams for Education is packed with AI features to help you set up your classroom for success. Streamline grading with AI-powered rubrics that adapt to student responses, allowing you to spend less time grading and more time supporting your students’ learning. You can also create comprehension questions tailored to the individual needs of your students or generate modules and descriptions for your class based on the subject, grade level, and learning objectives.

Enhance learning with built-in AI tools

Download Microsoft Teams for Education
AI-powered features in Microsoft Teams for Education help educators customize materials with the click of a button.

Discover more ways to use AI to support your instructional practice this school year:

  • Empower your classroom with the knowledge to navigate AI responsibly by integrating the AI Classroom Toolkit into your lessons. It helps educators to teach students aged 13-15 how to use AI tools effectively through critical conversations and hands-on activities that build skills like fact-checking, data privacy, and mental wellbeing.
  • Build fundamental AI skills with your learners in the engaging world of Minecraft Education. AI Foundations is a new AI literacy program that includes bite-sized animated videos that explain AI to learners ages 8 and up, free teaching materials and parent guide, and an imaginative new Minecraft world called Fantastic Fairgrounds where players solve problems and explore careers with AI (available in both Minecraft Education and Bedrock Edition on the Marketplace).
  • Khanmigo for Teachers is an AI-powered tool that helps you generate fresh lesson ideas, personalizes student assignments, and explore resources so you can enhance your knowledge and stay current on content area topics. Created by Khan Academy and powered by Microsoft Azure OpenAI Service, Khanmigo for Teachers is available for free in English across more than 40 countries.
  • Learn more ways to use Copilot in your classroom from the Microsoft Education blog post “Meet your AI assistant for education: Microsoft Copilot” and download the Microsoft Copilot Quick Guide to get started today.
  • Explore the training course “Enhance teaching and learning with Microsoft Copilot” to learn how to use Copilot, design effective prompts, and analyze results.

Improved efficiencies for school leaders and staff

School leaders and staffs’ days are often filled with administrative tasks like responding to emails, attending meetings, and filling out paperwork. Microsoft’s AI-powered tools and resources offer support in managing day-to-day responsibilities, helping to enhance efficiency and streamline operations. Discover how these solutions can help you optimize workflows, improve communication, and focus more on fostering a positive school community.

  • The Microsoft Education AI Toolkit is designed to guide school leaders through the process of integrating AI into their school’s operations and building robust plans for your organization. This toolkit offers you insights in how others are leveraging AI-powered technology, access to a collection of the latest research on AI in schools, and supports the latest information on Microsoft’s AI technology designed for education.
  • Copilot for Microsoft 365 can transform how you handle time-consuming everyday tasks like emails and meetings. Use it to summarize long email threads and draft suggested replies in Microsoft Outlook. You can also use it to summarize key discussion points in Teams meetings, helping you keep track of action items and follow-ups. Try saving time by creating professional looking slides for staff meetings or board meetings.
  • Copilot in Power BI offers advanced data analysis capabilities, allowing you to generate insightful reports, visualizations, and narrative summaries. Just describe your desired outcomes, and Copilot will deliver, making it simpler to track student performance, present insights, or conduct research. This intuitive tool helps you communicate data insights clearly, supporting informed decision-making and enriching the learning experience. By consolidating data into a centralized environment and leveraging Power BI’s advanced analytics, educational institutions can gain near real-time insights into student performance and operational efficiency, saving hours of manual labor through automated data processes.
Microsoft Copilot for Microsoft 365 is your AI assistant that frees up time for what matters most and transforms education experiences.

Explore more ways to use AI to enhance operational efficiencies. Check out the AI learning hub on Microsoft Learn to help you skill up and use the power of AI to transform your work.

Enhanced operations and security for school IT teams

School IT teams play an important role in ensuring the smooth operations of school technology systems. Microsoft’s AI tools provide robust solutions to support IT professionals in managing security, data, and overall IT infrastructure efficiently. Learn how these tools can help you enhance cybersecurity, streamline data management, and improve IT operations.

  • GitHub Copilot is an AI-powered assistant designed to help IT teams write code faster with fewer errors. It suggests code completions and generates entire code blocks, allowing you to automate repetitive tasks and focus on more complex issues. With GitHub Copilot, you can improve your development workflows, enforce code consistency, and reduce the time spent on debugging and code reviews.
  • Microsoft Defender helps IT teams amplify security through advanced, comprehensive endpoint protection with AI capabilities. Defender promotes school safety by filtering harmful content and protecting sensitive data through robust encryption. School IT teams can use Microsoft Defender to increase their efficiency while securing schools at scale. Likewise, Microsoft Defender for Endpoint P2 – Students extends this industry-transforming technology to student devices, neutralizing malware and phishing attempts to safeguard your school from cyberattacks. Should an attack occur, Microsoft Defender for Endpoint P2 – Students’ automated response swiftly isolates compromised devices, minimizing damage and maintaining control.
  • Copilot for Security further empowers IT teams with AI to help defend at machine speed. When integrated with Microsoft Sentinel, Copilot can summarize vast data signals into key insights, cutting through the noise to detect cyberthreats before they cause harm. Copilot can generate incident reports suitable for non-technical audiences, such as your school board, and identify user risks or generate access policies. This helps you respond to incidents in minutes instead of hours or days. Pricing for Copilot for Security and Sentinel is usage based and available as an add-on to Microsoft 365 academic licenses.
Copilot for Security is your everyday AI assistant for security and IT operations.

Learn more about how AI can support your IT teams:

Whether you’re an educator seeking innovative instructional strategies, a school leader aiming to improve efficiencies, or an IT professional focused on enhancing cybersecurity and data management, Microsoft’s AI-powered solutions are here to help. With tools like Microsoft Copilot, Microsoft Teams for Education, and Copilot for Security, your school can achieve these goals and more. Equip your school with the AI tools it needs to thrive this school year, and focus on what truly matters—supporting and engaging your students, family, and staff.

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5 ways Microsoft Azure can reimagine student experiences and streamline operations http://approjects.co.za/?big=en-us/education/blog/2024/08/5-ways-microsoft-azure-can-reimagine-student-experiences-and-streamline-operations/ Tue, 27 Aug 2024 16:00:00 +0000 Microsoft Azure enables educational institutions to adapt to new realities, improve operations, and protect student and faculty information from cyber threats.

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In today’s rapidly evolving world, education is facing unprecedented challenges that require transformation. Microsoft plays a pivotal role in providing the tools and resources schools need to create a more inclusive, equitable, and effective education environment. With AI-powered, secure, and flexible solutions, Microsoft Azure enables educational institutions to adapt to new realities, streamline operations, and protect student and faculty information from cyber threats.

By leveraging Azure’s powerful tools, you can tackle today’s challenges and prepare for future success. Learn how Azure can help your IT team modernize confidently, prepare for future growth, and embrace AI integration within your educational institution.

Empower innovation with a highly secure cloud foundation

Azure helps educational institutions modernize and grow with scalable cloud solutions. With a $20 billion investment in cybersecurity, Microsoft provides robust protection, including customized hardware, integrated controls, and defenses against threats like DDoS. Supported by a global team of over 3,500 cybersecurity experts, these measures ensure that student data is secure. This allows institutions to focus on strategic goals and student success.

enable equitable education for all

Explore Microsoft Education

Azure enables efficient resource management and creates a secure, agile, and AI-ready foundation, so educators can prioritize delivering equitable learning experiences for all. Here are five ways Azure can help you transform student experiences at your educational institution and streamline operations.

1. Create personalized education experiences with AI

An educator and a school technologist sitting at a desk in a school office and looking at the screen of a laptop together.
Azure OpenAI Service helps you personalize learning by tailoring academic content, support, or services to individual learners.

Azure OpenAI Service helps you transform educational experiences with AI tailored to the unique needs of your students, educators, faculty, and staff. With access to the latest AI models, like GPT-4, you can create private AI interactions for a wide range of applications like curriculum design, helpdesk efficiency, programs for advising students, and automating routine tasks.

Reimagine student experiences and streamline administrative tasks

AI can help you create intelligent experiences across your educational institution. Run Azure OpenAI Service on your data to gain insights and apply conversational AI to a variety of use cases to help your educators, faculty, and staff save time and work more efficiently. Building your own copilots allows you to chat with your data using natural language, generate and summarize content, and surface information from vast amounts of data. Specifically, you can: 

  • Personalize experiences: Tailor academic content, support, or services to individual learners based on their behavior, preferences, and needs.
  • Offer service and support assistants: Improve service interactions and administrative processes with quick assistance through self-service portals.
  • Automate information discovery: Use AI to extract valuable insights and knowledge from large volumes of data, summarize results and insights, and generate content. 

Learn more about how educational institutions worldwide are using Azure OpenAI Service to transform experiences for students, educators, faculty, and staff.

The University of South Florida (USF) leveraged Microsoft AI solutions and Azure OpenAI Service to streamline their IT ticket classification process enabling rapid, automated ticket handling, faster response times, and satisfaction. This integration led to the swift development of AI-powered Help Desk chatbots, reducing workloads and improving efficiency.

With Azure OpenAI, USF can rapidly classify and summarize tickets, eliminating that first level of eyes on an issue.

National Taiwan Normal University utilized Azure OpenAI’s Davinci and ChatGPT to create 10 “CoolE” bots for the Cool English platform, each with a distinct personality tailored to different ages and proficiency levels. These bots engage students in scenarios like solving mysteries or exploring career insights, providing personalized learning experiences based on individual preferences and needs. This innovative approach enhances student engagement and personalizes learning experiences

IU International University of Applied Sciences leveraged the scalability, availability, and speed of the cloud to build Syntea, powered by Azure OpenAI Service. Syntea provides students with personalized, round-the-clock learning assistance that integrates seamlessly with platforms like myCampus and Microsoft Teams, delivering instant answers and personalized feedback. This AI study tool enhances learning efficiency, reducing course completion times by 27%, and exemplifies IU’s commitment to improving educational outcomes with advanced AI.

The South Australia Department for Education, in collaboration with Microsoft, used Azure AI Content Safety to secure EdChat, an educational chatbot, ensuring a safe digital learning environment by blocking harmful content. This integration allowed for a successful trial with 1,500 students and 150 teachers, demonstrating EdChat’s effectiveness in enhancing research and learning. The robust safety features enabled rapid deployment and increased student engagement, providing confidence for broader implementation.

2. Maximize the value of your data

Data is only as powerful as your educators’ and staff’s ability to use it. Azure’s modernized data analytics centralizes and manages data services, integrating disparate sources and breaking down departmental silos. This ensures secure, compliant, and accessible insights, enabling informed decision-making. Azure’s scalable solutions also alleviate the IT burden, empowering faculty and staff to focus on education and innovation.

The next generation in analytics

Explore Microsoft Fabric

With solutions like Microsoft Fabric, which centralize and manage data on a single, open governed foundation, you can unlock and share actionable insights across your institution. With data seamlessly flowing from Fabric, you simply describe what you need—including reports, summaries, and calculations—using conventional language, and Copilot in Fabric does the rest. You can also fuel your own tailor-made generative AI experiences in Azure AI Studio with curated data from Fabric.

USF uses Microsoft solutions to accelerate data-driven decision-making by empowering its teams to access information and enriched business insights through a self-service approach. USF freed its teams from repetitive manual tasks by connecting its information sources using Azure Synapse Analytics and Microsoft Power BI to reduce administrative work and produce reports in minutes.

3. Scalability and flexibility

Azure cloud solutions are adaptable, allowing schools and educational institutions to prepare for the future while managing costs.

Azure cloud solutions provide the scalability and flexibility schools need to accommodate growth while optimizing costs and operational efficiency. This helps IT professionals stay ahead of technological advancements and manage resources across datacenters, the edge, and multiple clouds. With this adaptability, institutions can prepare for future demands while managing costs.

Colorado State University (CSU) showcases the scalability and flexibility of Azure in modernizing their IT infrastructure. By migrating to Azure Stack HCI, CSU’s College of Business consolidated its on-premises environments into a unified ecosystem, improving the performance of SQL servers, printing systems, and remote desktop services. With Azure Stack HCI, primary and secondary (K12), and higher education institutions can easily streamline their operations, enhance efficiency, and ensure a scalable, flexible environment for students and staff.

4. Operational efficiency

With Azure, IT professionals can create reliable and secure systems that are performant with cloud and AI investments and leverage enablement support to help achieve operational efficiency. We know no two schools are alike, so whether you’re a small educational institution or a large university with many campuses, you can get customized support in three distinct ways:

Using Azure services, Torrens University has leveraged generative AI to enhance its online learning experience, saving 20,000 hours and $2.4 million in time and resources. They have seen first-hand how Azure empowers educational institutions to achieve operational excellence and drive innovation.

5. Deliver secure access to services for students and staff, wherever they are

Azure solutions support remote learning and work, ensuring access to resources and uninterrupted education.

Cloud-based IT infrastructure, like Azure, ensures seamless access to educational resources through virtual desktops, while providing continuity and cyber resilience with backup and disaster recovery. These measures quickly restore normal operations, safeguard critical data, and maintain school operations during disruptions, protecting against data exposure, high recovery costs, and reputational damage. Azure solutions also support remote learning and work, enabling students and staff to access necessary tools from virtually anywhere, ensuring uninterrupted education.

Avans University of Applied Sciences in the Netherlands uses Azure Virtual Desktop for remote exams, saving €150,000 annually and enhancing accessibility for all students and staff. Azure Virtual Desktop provides access to applications and resources in any environment with flexibility and control in a familiar computing experience that can be securely accessed on any device.

Take the next step

Azure is a key partner in educational transformation, offering tools and services to tackle today’s challenges and build a strong future. By leveraging Azure, educational institutions can drive innovation, improve efficiency, and ensure success for future generations.

Explore these resources to get started and learn how Azure can help shape the future of your educational institution. 

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Empowering secure and seamless learning: Multifactor authentication without a smartphone http://approjects.co.za/?big=en-us/education/blog/2024/08/empowering-secure-and-seamless-learning-multifactor-authentication-without-a-smartphone/ Thu, 01 Aug 2024 16:00:00 +0000 Microsoft offers multifactor authentication (MFA) without a smartphone using secure, passwordless device access.

The post Empowering secure and seamless learning: Multifactor authentication without a smartphone appeared first on Microsoft Education Blog.

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As we look ahead to the upcoming school year in many places across the northern hemisphere, educational institutions face a daunting security landscape. The education sector regularly makes up over 80% of the reported malware encounters in any 30-day period. Traditional passwords are increasingly vulnerable, leading to potential security breaches. The average student often neglects best practices for password security, frequently opting for simple and easily guessable passwords. Fortunately, there’s a promising development—Microsoft offers multifactor authentication (MFA) without a smartphone using secure, passwordless device access.

More than 80% of malware encounters reported within a 30-day period consistently come from the education sector.

Poor security practices can lead to significant consequences, from identity theft and unauthorized access to students’ personal and academic information, to severe breaches across education networks and systems. While schools have focused on encouraging a more proactive access control approach—such as creating stronger unique passwords—success ultimately depends on the students. Protect your school’s devices and data with Microsoft’s industry-leading cybersecurity solutions that bring the digital security needs of your students, teachers, and school districts to the forefront.

MFA without a smartphone: a convenient and secure option

Traditional MFA processes are unrealistic for students, as institutions from primary schools to universities cannot expect every student to have a phone or device to deploy legacy MFA options. Additionally, using personal devices for authentication comes with even more privacy and security concerns for educational institutions. However, studies have shown that an account is more than 99.9% less likely to be compromised if using MFA. So, what can schools do?

Luckily, hope is on the horizon—Microsoft has pioneered a passwordless approach using MFA without a smartphone that ensures students can easily access their learning environments securely. With no phone required for authentication, this is the first passwordless MFA solution from an industry-leading security and education solution provider for primary and secondary (K-12), and higher education students. Without having to rely on a homegrown or third-party identity provider (IdP), credentials can be set and distributed to students that may not have a phone to complete the setup. Additionally, this passwordless approach helps schools meet stringent cyber insurance requirements and qualify for a variety of government funding opportunities and cyber grant programs around the world, such as the recently announced $200 million FCC Cybersecurity Pilot Program for schools in the US.

By replacing passwords with your choice of convenient and secure options for passwordless authentication, you can transform the security of your entry points with best-in-class technology and increase your IT team’s productivity.

Why use MFA to go passwordless?

Passwords are often the weakest link in security protocols and can be easily guessed, stolen, or forgotten. As we grow more predictable in our password generation and choices, our vulnerability increases. According to a recent study by the National Institute of Standards and Technology (NIST), more than 68% of primary school students and 81% of middle school and high school students reuse the same password across multiple accounts, making them vulnerable to identity theft and attacks. Even strong passwords are vulnerable because they are often reused across multiple sites—there have been a number of high-profile data breaches exposing millions of user passwords, and just one recycled password can give hackers the ability to conduct attacks across websites.

Passwords are frequently the most vulnerable point in security systems and are susceptible to being guessed, compromised, or misplaced.

Learn 5 tips for enhancing school cybersecurity

Read the blog

Unfortunately, students in particular may be more likely to use weak passwords or reuse passwords as they’re less aware of or concerned about security best practices. While traditional MFA does add an additional layer of protection, it’s still reliant on the use of a password and a second device.

Passwordless authentication helps minimize the threat of password theft while enabling easy sign-in security that achieves leading industry standards—all while providing a smooth and efficient experience for students, faculty, and IT. Passwordless authentication also doesn’t require a phone for use (FIDO2-compliant security keys can be used instead of apps, SMS, or voice calls) yet still leverages advanced technologies like biometrics and PINs, which are more secure, user-friendly, and popular based on feedback from end users.

Passwordless authentication with Microsoft provides secure and easy sign-in for students, faculty, and IT.

Passwordless authentication with Microsoft adds multiple layers of safety for student data. For example, if biometrics are used as part of the Windows Hello face authentication system, the biometric data never leaves the device—the data is hashed and stored locally instead of on the cloud. Also, if using a PIN with Windows Hello, the PIN is tied to the specific device on which it is set up—so if a malicious actor obtains the PIN, they can’t use it to access the account from another device.

How to implement passwordless MFA

There are three main steps to planning, implementing, and managing passwordless MFA for students.

The first step is distributing Temporary Access Passes (TAP) which are often generated when passwords are provided to students for the first time or when students receive new devices. By using authentication methods in Microsoft Entra ID, you can control what MFA methods students are prompted to set up and use.

After generating and distributing TAP to students, they can create a passwordless credential to use with their devices.

The second step is configuring devices. Depending on the device and system, passwordless sign-in methods can be configured for each operating system to meet your requirements:

  • For Microsoft Intune-managed devices, there are two methods for configuring Windows Hello for Business: tenant-wide Windows Hello for Business policies or targeted policies. For more information, see Configure Windows Hello for Business.
  • To use passwordless credentials on macOS, you can set up Platform SSO with secure enclave. For more information about setting up Platform SSO with Intune, see Configure Platform SSO for macOS devices.

Manage technology and maximize security

Explore Microsoft 365 Education

Each operating system has a different implementation for device-bound passwordless credentials. For more detailed information on hardware requirements and bioinformatic information needed, see the Microsoft 365 Education documentation Passwordless for Students.

If you’re requiring students to use Microsoft Entra ID for authentication, configuring Conditional Access can ensure that only trusted individuals—in this case, students—can access managed devices with passwordless credentials. A Conditional Access policy can be configured with specific settings for Name, Target, and Grant. For more information, see Overview of Microsoft Entra authentication strength.

The third and final step is to maintain vigilance and quickly address any compromised devices. While passwordless credentials are unaffected by password changes, resets, or policies, if a device is compromised or stolen, there are a few options to resolve the incident. Some common actions include triggering a remote wipe of the compromised device, deleting the associated passwordless credential from the comprised device, and removing the authentication method associated with a user account.

Join the passwordless MFA movement

Transitioning to passwordless MFA without a smartphone is a significant step toward securing student data and enhancing the overall educational experience. By leveraging Microsoft’s robust tools and resources, educational institutions can create a safer, more efficient learning environment.

The post Empowering secure and seamless learning: Multifactor authentication without a smartphone appeared first on Microsoft Education Blog.

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University of Sydney: Building custom AI solutions with Azure OpenAI http://approjects.co.za/?big=en-us/education/blog/2024/07/university-of-sydney-building-custom-ai-solutions-with-azure-openai/ Tue, 30 Jul 2024 16:00:00 +0000 The University of Sydney recognized the potential of generative AI to enhance teaching practices, enrich learning, and prepare students for an evolving job market. Their experience offers valuable insights to tailor AI tools to unique needs and goals for successful implementation.

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Education leaders are always searching for innovative ways to enhance their students’ learning experiences and prepare them for the challenges and opportunities of the future. With the rapid advancement of generative AI, a new set of possibilities have emerged for instructional institutions.

The University of Sydney (UofS) recognized the potential of generative AI to enhance teaching practices and assessments, enrich the learning experience, and prepare students for an evolving job market. However, they quickly realized that an out-of-the-box solution wouldn’t suffice, given their unique requirements for security, customization, and contextualization. UofS has demonstrated a successful path forward using Microsoft’s Azure OpenAI Service to build a custom AI solution to meet their needs. By showcasing responsible and effective integration of generative AI, they provide a model for other institutions. Their experience offers valuable insights to tailor AI tools to your unique needs and goals for successful implementation.

Read the full UofS customer story to learn more about their exciting custom AI solutions.

Building a custom AI assistant

Enter Cogniti, a self-serve web app authenticated through Microsoft Entra ID, developed by Danny Liu, Professor of Educational Technologies at UofS. Cogniti is built on the secure and private Azure OpenAI Service platform and empowers faculty to create their own AI agents that they can customize and contextualize to their unique needs, helping students learn in pedagogically meaningful ways. “Faculty love the fact that they can control and therefore trust the AI and that it’s so easy to build their own agents using plain language and embed it into our learning management system for students to use,” said Liu.

An educator can develop several Cogniti chatbots to help personalize education for students.

With the help of Microsoft’s GitHub Copilot, Professor Liu handled the bulk of Cogniti’s development, from coding to faculty integration. “It was amazing to have Microsoft Copilot working alongside me, troubleshooting, and debugging,” he says. “I wouldn’t have been able to build Cogniti in the time that I did if it weren’t for Copilot.”

By leveraging Azure’s robust infrastructure and GitHub Copilot, Professor Liu developed Cogniti efficiently while maintaining alignment with the university’s objectives. Cogniti addressed privacy concerns by ensuring the confidentiality of prompts and responses, which are not used for further training by OpenAI. This powerful combination provides a secure environment for sensitive educational data and accelerates the development process.

Practical pedagogical applications

Cogniti has been successfully integrated into various pedagogical scenarios at UofS, enhancing student learning and faculty support.

  • Bridging theory and practice: Occupational therapy students gained practical experience by role-playing with “Mrs. S,” an AI-simulated client. This allowed them to apply classroom knowledge to a realistic scenario, effectively bridging the gap between theory and practice.
  • Consistent student feedback: A coordinator managing large first-year classes with 1,500 students used a Cogniti AI agent to improve grading consistency, quality, and efficiency. The agent incorporated rubrics, assignment expectations, and feedback examples, resulting in faster marking and more consistent feedback for students.
  • On-demand biochemistry support: UofS teaches biochemistry to over 800 students who have thousands of questions each semester. With Cogniti, these students can engage in dialogue anytime, discussing course material, explaining their understanding, and receiving valuable feedback from the AI tutor.
  • Empowering tutors in complex conversations: Following legislative changes in Australia, the University of Sydney implemented a new student support policy requiring tutors and faculty to advise students on academic issues. These meetings often lead to discussions about well-being, health, or finances. To help tutors navigate unexpected topics, the university fed scenario-specific prompts to Cogniti, offering instant guidance for questions beyond the scope of academic issues.

The benefits of Cogniti are far-reaching. Educators can now allocate more time to deeper engagement and personalized feedback, while students enjoy enhanced learning experiences through interactive AI assistance. Cogniti also offers students valuable opportunities to develop familiarity with AI within a safe, controlled environment, which will be increasingly crucial in their future careers.

Educators can prompt Cogniti chatbots to provide clear, actionable feedback to students based on specific assessment criteria.

The university’s commitment to equitable access to AI is clear in its decision to offer Cogniti for free to all students and staff. As Joanne Wright, Deputy Vice Chancellor of Education, states, “One of the values of Cogniti is that it can be used in a number of different learning settings. Faculty can even personalize it to meet their students’ preferences, weaknesses, or strengths.” Looking ahead, the university hopes to expand Cogniti’s use to more institutions worldwide, believing that its controllability, stability, safety, and accuracy can help dispel fears surrounding generative AI in education. Learn more about the University of Sydney’s inspiring journey with custom generative AI.

Build your own custom AI solution

Kickstart your school’s AI journey

Explore the Microsoft Education AI Toolkit

If you’re interested in building your own custom generative AI solution for your institution, in a similar way to what the UofS accomplished with Cogniti, consider these first steps for getting started.

  1. Purchase the necessary IT infrastructure, licenses, and software to create a custom AI application using the Azure OpenAI Service.
  2. Review the Overview of Responsible AI practices for Azure OpenAI models and Azure OpenAI’s Transparency Notes to ensure responsible use of the service and understand any system limitations.
  3. Assemble a group of school and instructional leaders who are enthusiastic about piloting your AI program to help design, test, and provide feedback.
  4. As you begin to develop and document your implementation plan, consider addressing the concerns of all stakeholders, including community members. For guidance, consult the “Engaging your community” section within the Microsoft Education AI Toolkit.
  5. Before you begin building, familiarize yourself with step-by-step technical overviews in the implementation roadmap in the “AI Navigators” section of the Microsoft Education AI Toolkit to understand how educational institutions like the Department for Education in South Australia successfully implemented their AI programs.

The UofS is also keen to partner with institutions who may want to adapt Cogniti in their own contexts. This is an inspiring example of how educational institutions can safely and responsibly build and integrate generative AI tools into teaching and learning practices. By embracing this transformative technology, you can also improve the quality of students’ education and equip them with the skills they need to thrive in an increasingly digital world.

Explore more about Azure OpenAI services and how to build custom chatbots with these resources:

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Five tips for IT teams to enhance school cybersecurity this summer http://approjects.co.za/?big=en-us/education/blog/2024/07/five-tips-for-it-teams-to-enhance-school-cybersecurity-this-summer/ Tue, 09 Jul 2024 16:00:00 +0000 Microsoft Education prioritizes providing solutions and tools to help you be cybersafe. Learn five ways that you can prioritize cybersecurity to help keep your school and users safe.

The post Five tips for IT teams to enhance school cybersecurity this summer appeared first on Microsoft Education Blog.

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Often, school technology teams are busy in the summer when educators and students are off in the northern hemisphere. Many schools and districts use this time to deploy new devices, configure apps, and improve infrastructure. Summer also offers a great opportunity to enhance security measures through settings, tools, and policies with minimal disruption to students, educators, and staff.

Microsoft Education prioritizes providing solutions and tools to help you be cybersafe. Learn five ways that you can prioritize cybersecurity—from using AI for school cybersecurity reports to implementing role access—to help keep your school and users safe during the school year.

  • Assess vulnerabilities with Microsoft Defender XRD and Defender Vulnerability Management.
  • Generate complex security reports with Microsoft Copilot for Security.
  • Manage threats with Microsoft Defender, Sentinel, and SecOps.
  • Implement role-based access with Microsoft Entra ID.
  • Safeguard student devices with Microsoft Defender for Endpoint P2 – Students.

1. Assess vulnerabilities

It’s critical to regularly evaluate systems for vulnerabilities and security risks in addition to strategically setting up proactive controls and resilient infrastructure. Because school cyberthreats like phishing, malware, and data exfiltration deliberately seek and target known vulnerabilities, prioritize closing existing security gaps with vulnerability and risk assessments.

Microsoft Defender XDR offers various features to identify risks and vulnerabilities, complementing your existing Endpoint Detection and Response (EDR) solution, based on your subscription including Microsoft Defender Vulnerability Management. Play the video to learn how you can gain real-time insights for threat discovery.

Explore how to use Defender Vulnerability Management to improve your security posture and reduce risk.

2. Generate complex security reports with custom promptbooks

Microsoft Copilot for Security helps you increase your defense efficiency, capabilities, and outcomes at machine speed and scale, while remaining compliant with responsible AI principles

This natural language, assistive experience can support you in end-to-end scenarios such as incident response, threat hunting, intelligence gathering, and posture management. Watch the video for a more comprehensive understanding of how Copilot for Security can help you use AI for cybersecurity in your school.

Copilot for Security is your everyday AI assistant for security and IT operations.

Copilot for Security includes built-in promptbooks—predefined sets of prompts that automate common, repeatable workstreams that generate complex security reports—and includes these time-saving features.

  • Suspicious script analysis: Analyze the intent, intelligence, threat actors, and impacts of a suspicious script.
  • Microsoft Defender incident investigation: Learn about a specific incident, with related alerts, reputation scores, users, and devices.
  • Threat actor profile: Profile a known actor with suggestions for protecting against common tools and tactics.
  • Vulnerability impact assessment: Summarize the intelligence for a known vulnerability and how to address it.
  • Microsoft Sentinel incident investigation: Explore a specific incident, along with related alerts, reputation scores, users, and devices.

Explore the Get started with Microsoft Copilot for Security learning path on Microsoft Learn to discover prompting tips and more.

3. Manage threats

Schools must identify and mitigate known threats and vulnerabilities. A cybersecurity framework (CSF) assists in managing risks, identifying threats, safeguarding infrastructure, and communicating initiatives. You can rely on Microsoft’s security solutions like Microsoft Defender, Sentinel, and SecOps platform to meet these needs.

  • Microsoft Defender XDR: Secures endpoints, identities, workloads, and data, and protects against cyberthreats.
  • Microsoft Sentinel: Responds to cyberthreats through data analysis, automation, and machine learning.
  • SecOps platform: Unifies XDR and SIEM capabilities for real-time threat detection, exposure management, and AI-driven response.

4. Implement role-based access

Access control is a vital component of security strategy because it helps keep sensitive information from falling into the hands of bad actors. It’s one of the best tools that you can use to minimize the security risk of unauthorized access to data—particularly data stored in the cloud.

As schools use more endpoints, the risk of unauthorized access increases, highlighting the need for comprehensive access control policies. Identity and access management solutions, like Microsoft Entra ID, can simplify the administration of these policies. Recognizing the need to govern how and when data is accessed is the first step.

  • Connect on goals: Align with stakeholders on the importance of access control solutions.
  • Set strong policies: Design policies to grant, limit, or block access as needed.
  • Follow best practices: Set up emergency accounts, apply policies to all apps, test before enforcing, standardize naming, and plan for disruptions.

Explore ways that you can use Microsoft Entra ID for app management, authentication, and more.

5. Secure student devices

Manage technology and maximize security

Explore Microsoft 365 Education

Safeguarding student devices against malicious activity has never been more crucial, and Microsoft Defender for Endpoint P2 – Students is here to help. Defender for Endpoint P2 – Students delivers enhanced cybersecurity for students, including device protection that shields students’ devices from phishing, malware, and other attacks. Microsoft integrates advanced cybersecurity measures with Microsoft 365 and other classroom applications to mitigate risks and ensure a secure learning environment for everyone.

Read our blog post about Microsoft Defender for Endpoint P2 – Students to learn more.

In today’s rapidly changing landscape, embracing cybersecurity innovation is crucial. Microsoft is committed to making cybersecurity accessible and affordable for schools by assessing vulnerabilities, generating security reports, managing threats, implementing role-based access, and safeguarding student devices. Learn more with the Secure K-12 school IT practices and systems with Microsoft tools training module on Microsoft Learn.

Join us in creating a safer, more resilient learning environment for students, educators, and staff everywhere.

The post Five tips for IT teams to enhance school cybersecurity this summer appeared first on Microsoft Education Blog.

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The University of South Florida implements Microsoft Copilot to streamline workflows and unleash campus-wide innovation http://approjects.co.za/?big=en-us/education/blog/2024/06/the-university-of-south-florida-implements-microsoft-copilot-to-streamline-workflows-and-unleash-campus-wide-innovation/ Thu, 20 Jun 2024 16:00:00 +0000 The University of South Florida recognized the transformative potential of AI in streamlining academics and operations but knew that integrating it across all campuses could prove to be a challenge. Learn how the university embarked on a phased approach, partnering with Microsoft to implement Microsoft Copilot.

The post The University of South Florida implements Microsoft Copilot to streamline workflows and unleash campus-wide innovation appeared first on Microsoft Education Blog.

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The University of South Florida (USF), a high-impact research university dedicated to student success and committed to community engagement, generates an annual economic impact of more than $6 billion. With campuses in Tampa, St. Petersburg, and Sarasota-Manatee, USF serves approximately 50,000 students who represent nearly 150 different countries.

In 2023, USF became the first public university in Florida in nearly 40 years to be invited to join the Association of American Universities, a prestigious group of the leading universities in the United States and Canada. Through hundreds of millions of dollars in research activity each year and as one of the top universities in the world for securing new patents, USF is a leader in solving global problems and improving lives.

USF recognized the transformative potential of AI in streamlining academics and operations but knew that integrating it across all campuses—including its USF Health campus—could prove to be a challenge. The university embarked on a phased approach, partnering with Microsoft to implement Microsoft Copilot. This innovative tool helps to boost efficiency and unleash creativity, aligning perfectly with USF’s vision of leveraging technology to enhance academic and research productivity.

“We want our faculty to do groundbreaking research and we want our students to be successful,” says Chief Information Officer and Vice President for Technology at USF, Sidney Fernandes. “Using technology as an accelerator is built into our DNA. And our goal with these new technologies is to responsibly allow our faculty, staff, and students to be much more efficient, but also much more creative.”

Copilot for Microsoft 365—your AI-powered assistant

Copilot for Microsoft 365 is an add-on for AI assistance integrated with popular apps like Word, PowerPoint, Excel, Microsoft Teams for Education, Outlook, and more. It protects data, ensures privacy, and maintains security all while supercharging productivity.

With Copilot for Microsoft 365 you can:

  • Integrate information from files created in one application into another application.
  • Auto-draft content.
  • Summarize online meetings and files.
  • Analyze and explore data in spreadsheets.
  • Simplify text and check for bias.
  • Condense long email threads.
  • Design impactful presentations with PowerPoint.
  • Manage communication with Microsoft Teams.

Faculty, staff, educators, and students over the age of 18 can use Copilot for Microsoft 365.

New avenues of innovation

The arrival of Copilot for Microsoft 365 marked a turning point for USF. Faculty and staff could now seamlessly harness the power of AI within familiar tools like Outlook, Microsoft Teams, and Word. Tasks like answering questions, organizing thoughts, researching topics, generating summaries, crafting presentations, and analyzing data became effortless. Administrative burdens were lifted, allowing staff to focus on strategic initiatives and more meaningful work. Familiarity with existing workflows made adoption smoother and maximized benefits.

Copilot was not just a time-saver—it unlocked new avenues for innovation. USF staff and faculty were encouraged to “play with the tools and be bold,” as Angela Sklenka, USF’s Chief Administrative and Human Resources Officer, says. This fostered a spirit of exploration and a willingness to embrace the unknown.

Securing vital research

Data security was paramount, especially for a research-intensive university like USF. Microsoft’s commitment to commercial data protection ensured that user prompts and responses were never saved, and no interactions were used to train the underlying AI model. This transparency alleviated any concerns and allowed faculty and staff to embrace AI with confidence.

“Any Research One university is going to be concerned whether its data is protected and used in a way that the agencies who trust us with doing this research feel comfortable,” says Fernandes. “Copilot with commercial data protection allows us to have that level of comfort while also allowing the faculty and staff to be creative.”

Creating more efficient workflows

The impact of Copilot was immediate. Processes that once took weeks, like policy revisions, were now completed in hours. Repetitive tasks were automated, freeing up faculty and staff to delve deeper into research, build stronger relationships with students, and explore innovative paths for USF.

Tim Henkel, Assistant Vice Provost for Teaching and Learning, uses Copilot to interact more efficiently with his documents. He can now extract information, create visuals, and brainstorm ideas—all within familiar Microsoft 365 applications. Copilot even helps him stay more present in meetings by generating transcripts and action items.

“Copilot is revolutionizing our workflows, teaching, and learning spaces,” Henkel says. “I can now invest more time in people. Copilot can handle the basics such writing style and mechanics, so we can grapple with the critical thinking and problem solving. That’s where the real learning comes in. Copilot is changing the way we do everything, and that’s a big deal.”

Read the full USF customer story to learn more about their exciting AI innovations.

Implement your own AI innovations with the Microsoft Education AI Toolkit

The Microsoft Education AI Toolkit is your guide to implementing safe and secure AI experiences in your institution. It helps lower the barrier of entry to using AI with examples, case studies, and getting started materials to help you evaluate and implement AI solutions like Microsoft Copilot.

The toolkit provides guidance on:

  • Get started with generative AI: Refresh your knowledge of AI basics, discover Microsoft’s commitment to responsible tools, and meet your new AI assistant, Microsoft Copilot.
  • Plan for success: Explore student resources, data governance tips, and advice on crafting institutional policies for ethical AI use.
  • Dive into implementation: Experiment with Copilot’s capabilities using practice prompts and step-by-step instructions. Then, curate learning experiences to empower your staff’s professional development.
  • Meet AI Navigators: Discover institutions leading the charge in AI research, experimentation, and implementation in education.
  • Stay informed: Access an ever-evolving collection of research on AI’s impact on teaching and learning.

Microsoft Copilot is a versatile tool that adapts to your specific needs as an educator. Learn how to get started with Copilot by going to copilot.microsoft.com or downloading the iOS or Android mobile app. The most powerful way to experience what Copilot can do for you in the classroom is to try it out yourself! Here is a prompt to click to get you going. Notice what the prompt asks Copilot to do and how Copilot responds.

You are an education leader needing guidance on how to use generative AI responsibly and ethically.

Learn more about Copilot for Microsoft 365 with the Create and draft with Copilot for Microsoft 365 module on Microsoft Learn or the Get started with Copilot for Microsoft 365 learning path. Visit the AI for Education hub on Microsoft Learn to discover how you can use AI to empower teaching and learning in your classroom.

The post The University of South Florida implements Microsoft Copilot to streamline workflows and unleash campus-wide innovation appeared first on Microsoft Education Blog.

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Enhancing Copilot for Microsoft 365 and Microsoft Education http://approjects.co.za/?big=en-us/education/blog/2024/06/enhancing-copilot-for-microsoft-365-and-microsoft-education/ Tue, 18 Jun 2024 13:00:00 +0000 Announcing new capabilities built to help educators and students save time, create impactful content, and deepen learning experiences within Copilot for Microsoft 365. We’re also thrilled to share over 20 additional updates and show them in action at ISTELive 24 in Denver, Colorado.

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Today, we’re announcing new capabilities built to help educators and students save time, create impactful content, and deepen learning experiences within Copilot for Microsoft 365. We’ll also share over a dozen updates including global expansion of Khanmigo for Teachers, Minecraft Education Lesson Crafter, Learning Accelerators and Teams for Education news, free access to Figma through our new partnership, and more value coming to Microsoft Education.

We’re thrilled to share over 20 updates and resources and show them in action next week at ISTELive 24 in Denver, Colorado, US. Join us at the show to learn more and hear about the latest from Microsoft Education at our booth and in dozens of sessions.

Enhancing Copilot for Microsoft 365 in education

We’ve loved seeing the early adoption and benefits from education institutions already using Microsoft Copilot, our no-cost AI-powered chat with data protection, and Copilot for Microsoft 365, an add-on for AI assistance integrated with the apps you use every day. We’re excited to now bring even more value to education in Copilot for Microsoft 365 with a new set of capabilities designed for relevant and powerful use by educators and students. These features will be included in Copilot for Microsoft 365 and will be in private previews over the coming months. Education institutions with any academic license are eligible to purchase Copilot for Microsoft 365, with no minimum, for their faculty, staff, and students aged 18 and older.

Educators will be able to use a guided content generation experience to easily kickstart materials like assignments, lesson plans, lecture slides, and more based on pedagogical requirements across Microsoft 365 apps such as Teams, Word, and PowerPoint. This includes the ability to align content to over five million education standards from 35 countries for both public and private institutions through EdGate.

Additionally, educators now have access to quiz generation through Copilot in Forms which allows them to generate quizzes and correct answers, support students with step-by-step solutions for each question, and easily assign quizzes to classes in Teams for Education. Educators can use Copilot to generate quizzes based on their own files or pasted text. Later this year, educators will be able to align the quizzes to education standards. 

Our recent research found that students are already using AI to quickly receive initial feedback on their work. We’re excited to help educators do the same in meaningful ways with suggested AI feedback. Educators review, edit, or discard suggested student feedback, which is based on individual student progress, rubrics selections, or assignment instructions. Educators can start by selecting initial rubric scores and then add the corresponding draft feedback directly into student Word documents in the form of comments or share overall feedback in a Teams Assignment.

AI has the potential to further support students by accelerating and deepening their learning process in engaging ways. Interactive practice experiences will be available for educators to create and share with their students, or for students to generate on their own to help them save time and increase subject matter retention on their specific learning content. They’ll be able to use Copilot functionality across Microsoft 365 apps like OneNote to easily build study materials like flashcards and guided chat experiences based on their learning content. The guided chat experience is designed to help learners walk through and engage with the content to ask questions, get immediate feedback, and test their knowledge. 

To better support educators and students with their daily tasks, we’ll be launching built-in learning and teaching extensions to help guide them through relevant activities and provide contextual, persona-based support in Copilot. They’ll see custom prompts to get started with tasks like building an interactive lecture or receiving initial feedback on their work.

For staff, educators, and students to be able to maximize the value of Copilot for Microsoft 365, it’s essential to have access to relevant data and files. We’re introducing education data integration to generate more helpful responses, insights, and content based on personal and organizational information. This will include data from Teams for Education such as Classwork, Assignments, Grades, class rosters, and more. We’ll also interoperate data from Learning Management Systems (LMS) in the future for simpler, connected, experiences across platforms including many of these new AI-powered capabilities.

Read more about guided content generation, standards-alignment, suggested AI feedback, interactive practice experiences, learning and teaching extensions, and education data integration in the June Edition of What’s New in Microsoft EDU.

Getting started on your AI journey for free

To help get started on your AI journey, we’re excited to continue offering free tools and resources. Read about products available at no cost for educators and students like Copilot, GitHub Copilot, and more in our recent blog on our free AI offers.

Last month we announced that Khanmigo for Teachers is free for all US educators thanks to our new partnership with Khan Academy. We’ve heard from educators around the world who look forward to using Khanmigo for Teachers, and we’re excited to share that we’ll be expanding free availability globally in the coming weeks. Educators can sign up to be notified regarding availability in their country. Khanmigo for Teachers is an AI-powered teaching assistant that helps streamline class prep with no prompting required. Learn more from our Khanmigo for Teachers Quick Guide.

Minecraft Education will be previewing its new Lesson Crafter web tool at ISTE, which will be available for free in the coming months. Lesson Crafter allows educators to generate custom easy-to-teach lesson plans for Minecraft Education tailored to the needs of their learners on any topic and age range. Lesson Crafter will make it easier to get started teaching with Minecraft and give more teachers the opportunity to bring fun, immersive game-based learning into their classrooms.

In addition to these free tools, we believe in the importance of building a foundation of AI literacy for everyone. Get started today with the following resources:

Empowering educators and learners with Learning Accelerators, Teams for Education, and Learning Management Systems

Our newest Learning Accelerator, Speaker Progress, will be generally available by July! Speaker Progress helps students build confidence in their presentation skills with real-time feedback. Educators can create presentation assignments where students will receive real-time coaching on their public speaking skills like their pace, pitch, filler words, and more. Students and educators can view a rehearsal report of top strengths and top opportunities with targeted feedback to help students improve.

Math Progress, coming to preview in July, enhances numeracy gains by streamlining the creation, review, and analysis of math practice for educators and providing feedback to students on the problems they did not solve correctly. Both Speaker Progress and Math Progress provide actionable insights to help educators collect and visualize presentation and numeracy data to track progress and improve student outcomes. 

A powerful communication app with built-in AI tools

Get started with Microsoft Teams for Education

To ensure convenient access to all education institutions, we’re bringing the Learning Accelerators and Teams Assignments to your LMS through a new LTI (Learning Tools Interoperability) private preview. Educators will be able to use all the capabilities of Teams Assignments within their LMS and sync content like files and grades. Learn more from our blog about existing LMS integrations.

Partnering with Figma to help prepare students for the future

Now more than ever, skills like collaboration, creativity, and strategic planning are critical for students in an ever-changing world. That’s just one of the reasons we’re excited to announce a new partnership with Figma to provide free access to Figma and FigJam enterprise tiers for all Microsoft K-12 educators and students. Figma and FigJam are design and collaboration software used by professional designers, engineers, and makers of all kinds. They can support students in building together—in a fun, interactive space that simultaneously prepares them for future career opportunities. Figma’s education offering through Microsoft 365 schools will be available in the US, UK, and Japan today, with plans for future international expansions. Admins and school leaders can apply here to get started.

We’re thrilled to partner with Microsoft to bring Figma into more classrooms. Currently, Figma is available in over 5,000 K-12 schools through our free education plan, and teaming up with Microsoft will help even more students across the world access Figma. Today’s students are tomorrow’s product builders, designers, developers and problem solvers—and we want to equip them with the best tools to bring their ideas from imagination to reality.

Yuhki Yamashita, Chief Product Officer, Figma

Bringing more value to Microsoft Education

  • Clipchamp is coming to Microsoft 365 A3 and A5 licenses at no additional cost, starting next month. In today’s digital world, communication skills are increasingly important. Clipchamp equips educators and students with the ability to convey ideas visually, fostering essential skills for success—from the classroom to future careers. Integrated with Microsoft 365, Clipchamp makes video editing easily accessible. To learn more, visit the Clipchamp webpage and Clipchamp Support
  • Preview exciting updates from Minecraft Education coming for Back to School including a new Computer Science curriculum and AP CS Principles course launching at CSTA next month, esports program playbook, credentialing with Prodigy Learning, and new product updates including cloud storage on OneDrive and an AI-powered Lesson Crafter. Visit the Minecraft Education blog for details, and sign up for free summer training to learn how to bring Minecraft into your classroom or district.
  • Visual Studio Code for Education, an online computer science education platform, is now available for free to empower the next generation of developers. It helps students learn to code at their own pace, develop in-demand skills with the same platform used by professionals, and bring their ideas to life. Visit the Visual Studio Code for Education webpage for more information.
  • Microsoft Defender for Endpoint – Student (MDE P2 – Students) is an affordably priced version of Microsoft Defender for Endpoint P2, tailored specifically for student devices that are covered by an A5 license. It encompasses the comprehensive range of features that Microsoft Defender for Endpoint offers. With a focus on the security of students, Microsoft ensures that student devices receive the same robust protection as faculty devices do with MDE P2. This initiative is designed to protect student devices against vulnerabilities, proactively neutralize threats, halt attacks, facilitate swift investigation and remediation, and provide access to threat intelligence. Read more in our blog on ensuring secure learning experiences with MDE P2 – Students.

In such an exciting time for technology innovation, we look forward to continuing to share our progress, new capabilities, and resources to help you make the most of them. Check out the Microsoft Education Blog for the latest news and come join us next week at ISTELive 24 to explore AI in education!

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Ensure secure learning experiences with Microsoft Defender for Endpoint P2 – Students http://approjects.co.za/?big=en-us/education/blog/2024/04/ensure-secure-learning-experiences-with-microsoft-defender-for-endpoint-p2-students/ Wed, 03 Apr 2024 16:49:00 +0000 Technology has become an integral part of education, with students relying on various devices to access resources, collaborate with peers, and engage in learning activities. However, with the increased reliance on technology comes the heightened risk of cyber threats. This can put student data and privacy at stake, not to mention the broader school system where students connect.

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Technology has become an integral part of education, with students relying on various devices to access resources, collaborate with peers, and engage in learning activities. However, with the increased reliance on technology comes the heightened risk of cyber threats. This can put student data and privacy at stake, not to mention the broader school system where students connect. 

Education remains a constant target for bad actors, with nearly 80% of malware encounters occurring in education.1 While student devices may not always have personally identifiable information (PII) on them, they are critical to protect as they have become a common way attackers can access the broader school community and critical systems. Recognizing the importance of ensuring a safe and secure learning environment, Microsoft is excited to announce a highly discounted, comprehensive endpoint protection solution for students.  

At Microsoft, we understand the critical role that technology plays in education and are committed to empowering educators, administrators, and students with the tools they need to succeed. Microsoft Defender for Endpoint P2 – Students delivers enhanced device protection that shields students’ devices from phishing, malware, and other attacks. By integrating advanced cybersecurity measures that work in concert with Microsoft 365 and other classroom applications, we’re taking proactive steps to mitigate risks and ensure a secure learning environment for everyone.  

A student sitting at a desk in a classroom and using a digital pen to do an assignment on a laptop.

Microsoft Defender for Endpoint P2 – Students delivers enhanced device protection that shields students’ devices from phishing, malware, and other attacks.

Build secure and seamless experiences across every device

Safeguarding student devices against malicious activity has never been more crucial and Microsoft Defender for Endpoint P2 – Students is here to help.  

  • Comprehensive threat detection and prevention: Our cutting-edge technology employs advanced threat detection algorithms to identify and neutralize potential cyberthreats in real-time. Whether it’s malware attempting to infiltrate the system or a phishing attack targeting sensitive data, our platform is equipped to thwart attacks before they cause harm.  
  • Automatic attack disruption: Interrupt an attack in progress by automatically containing compromised assets that an attacker is using. By limiting movement early on, you can reduce the overall impact of an attack, from associated costs to loss of productivity, and keep security operations teams in complete control of investigating, remediating, and bringing assets back online.  
  • Secure web browsing: With students accessing a myriad of online resources, it’s essential to provide a secure browsing experience. Our platform includes robust web content filtering capabilities to block malicious websites and prevent students from inadvertently exposing themselves to harmful content.  
  • Data encryption and privacy protection: Protecting student data is paramount. That’s why our platform uses industry-leading encryption protocols to safeguard sensitive information stored on student devices. From personal documents to login credentials, rest assured that data privacy is our top priority.  
  • Remote device management: In the event of a lost or stolen device, administrators can remotely track, lock, or wipe the device to prevent unauthorized access to sensitive data. This added layer of security ensures that even if a device falls into the wrong hands, the risk of data breach is minimized.  
  • Continuous monitoring and updates: Cyberthreats are constantly evolving, which is why Defender for Endpoint P2 – Students undergoes continuous monitoring and updates to stay ahead of emerging threats. From security patches to software updates, we’re committed to keeping your devices protected against the latest vulnerabilities.  

These advanced device security features are bolstering Microsoft 365 Education A5, a platform that couples future-proof security with tools that simplify the management of devices to maximize the teaching, learning, and work experience for everyone in your organization. We’re empowering schools to create a safe and conducive learning environment where students can thrive without the fear of cyberthreats looming overhead. Moreover, by safeguarding student devices, we’re not only protecting individual learners but also ensuring the overall security and integrity of the entire school ecosystem. Microsoft 365 Education A5 enables you to build secure and seamless experiences across every device with solutions that are optimized to connect across your existing tools, apps, and platforms.

A student sitting at a desk in a classroom wearing headphones and working on an assignment on a laptop. Two other students are working on laptops in the background.

With Microsoft 365 Education A5, you can create safe experiences on every device with solutions that are designed to integrate with your existing tools, apps, and platforms.

Defend devices and data with confidence

In hopes of preventing catastrophic attacks, many schools and districts have devoted extensive time and resources implementing duplicate tech solutions that ultimately interfere with the daily activities of teachers, students, and support staff. With the introduction of Microsoft Defender for Endpoint P2 – Students as an enhancement to the Microsoft 365 Education A5 platform, institutions have the opportunity to simplify their institution’s security solution, with one world-class security platform.   

Confidently defend connected devices and data with industry-leading standards that put the digital security, privacy, and compliance needs of your students, educators, academics, faculty, and staff at the forefront. By reducing the risk of cyberthreats, we enable educators to focus on what they do best: educating. With fewer disruptions caused by security incidents, teachers can devote more time and resources to delivering high-quality instruction, ultimately enhancing the educational experience for students.  

Dedicated protection of student devices is just one example of our ongoing commitment to advancing education through technology. Now more than ever, it’s imperative to embrace the power of innovation while making it as easy and affordable as possible to extend the best protection to our students. Stay tuned for more updates and developments as we continue to evolve our offerings to meet the ever-changing needs of the education community. Together, we can build a safer, more resilient learning environment for students everywhere.  

Ready to go deeper? Build your skills by taking these security training courses on Microsoft Learn


1 Microsoft Global Threat Activity

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Windows 10 end of support updates for education http://approjects.co.za/?big=en-us/education/blog/2024/04/windows-10-end-of-support-updates-for-education/ Tue, 02 Apr 2024 17:24:00 +0000 Windows 10 will reach end of support (EOS) on October 14, 2025, less than two years from today.  While two years may seem like a lot of time, upgrading your school’s devices now will help your organization stay focused on learning outcomes and protect educational data without interruption.

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Windows 10 will reach end of support (EOS) on October 14, 2025, less than two years from today.  While two years may seem like a lot of time, upgrading your school’s devices now will help your organization stay focused on learning outcomes and protect educational data without interruption.   

For nearly a decade, you’ve helped shape the learning experiences of countless students and educators with Windows 10. We wish to express our gratitude and appreciation for the ways you’ve used Windows 10 to empower learners, leaders, and intuitions to transform education. Thank you for being an integral part of our mission to enable equitable education for all. 

We encourage you to transition to Windows 11 sooner than later, and we’re here to help you plan your move. Learn about the options you have to smoothly transition to Windows 11, including extended protection for Windows 10 devices that may need more time to transition.   

What does Windows 10 end of support mean?

End of support means that Microsoft will no longer provide bug fixes for issues, security fixes for vulnerabilities, time zone updates, or technical support for problems that might occur.   

As noted on the Windows 10 release information page, version 22H2 is the final version of Windows 10. All editions of Windows 10, version 22H2 will remain in support with monthly security updates through October 14, 2025.    

Transition from Windows 10 to Windows 11 to meet your needs 

Windows 11 helps every learner do their best work with easy-to-use tools built right in and ready to go from the first day—all in a secure and trusted environment. Windows 11 security features are enabled by default, providing protection for your school’s devices and peace of mind. The accessibility features and AI improvements built into Windows 11 help educators personalize learning and meet the needs of all students.  

In addition to upgrading eligible PCs to Windows 11 using  Microsoft Intune, your options to adopt Windows 11 include:  

  • Upgrade eligible PCs to Windows 11.  
  • Purchase new modern Windows 11 Pro PCs.  
  • Move to Windows 11 on a Cloud PC with Windows 365.    

As we continue to develop Windows 11 for education, along with a wide range of devices from our partners, we remain dedicated to creating products that help all students access the tools and support they need to explore new opportunities and succeed in their learning. Find the perfect learning device at a low cost from Microsoft Education.  

A child working with a teacher on a tablet, engaging in math problems.

Windows 11 helps every learner do their best work with easy-to-use tools built right in and ready to go from the first day.    

Take advantage of the Extended Security Update program for Windows 10 

We encourage you to switch to Windows 11, but we recognize that some situations might not allow you to upgrade your Windows 10 devices before the EOS date. For this reason, Microsoft will provide Extended Security Updates (ESU). The ESU for Windows 10 is designed to provide you with peace of mind as you migrate to Windows 11 and identify Windows 10 PCs that need more time to transition.   

  • Devices enrolled in ESU can receive monthly security updates but no feature or other updates.  
  • Similar to the Windows 7 ESU program, you will be able to purchase yearly subscriptions to security updates, renewable for up to three years.  
  • Windows 365 customers, as well as those that run Windows 10 in an Azure Virtual Desktop, will receive ESU at no additional charge.   

To help you plan a successful transition, we’re offering special education pricing for the Windows 10 ESU program:  

  • ESU pricing1 for Microsoft education customers will be $1 per license for the first year, $2 the following year, and $4 the third year to ensure institutions receive the support they need.    
  • This offer is extended to all education customers, including K-12 and Higher Education.   

We know educators and students have experienced great benefits with Windows 10 and there’s even more to love with Windows 11, including built-in accessibility features on devices that are secure, easy to deploy, and manage. We look forward to helping you plan your transition to Windows 11 and supporting you on your journey.   

We’ll continue to share updates about Windows 10 EOS and in the meantime, visit Lifecycle FAQ for Windows for more details. Additionally, more information on the ESU program will be shared later as availability and Windows 10 EOS approach. Read the Tech Community Blog on Windows 10 EOS or our visit the Windows Tech Community for more details on ESU enrollment. Looking for support? Visit Windows on Microsoft Q&A.  

Microsoft 365, Windows devices, and comprehensive security combine to help schools and classrooms worldwide accelerate learning, improve efficiency, and enable equitable education. Learn about a suite of products that provide a comprehensive solution for everyone at your school, from educators to students to admins.    


1All prices are in US dollars. Regional prices will vary based on foreign exchange rates at the moment of ordering SKUs. 

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Protect educational data with Azure http://approjects.co.za/?big=en-us/education/blog/2024/03/protect-educational-data-with-azure/ Thu, 28 Mar 2024 15:56:00 +0000 Each day, schools and universities face cyber threats from bad actors who want access to the sensitive data stored in education systems. From phishing exploits to malware and even ransomware attacks, the financial rewards that come from stealing personal identifiable information (PII) and selling it on the dark web can be tremendous for cybercriminals: A single student education record can be worth as much as $350.

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Each day, schools and universities face cyber threats from bad actors who want access to the sensitive data stored in education systems. From phishing exploits to malware and even ransomware attack, the financial rewards that come from stealing personal identifiable information (PII) and selling it on the dark web can be tremendous for cybercriminals: A single student education record can be worth as much as $350. The latent value of compromised information is one of the reasons why the education sector receives more malware exploit attempts and ransomware attacks than any other industry.  

When a cyber threat escalates into a successful attack, schools and institutions stand to lose more than just the money that’s required to recover the stolen information. There’s an erosion of trust between the organization in charge of protecting data and the families whose information was stolen. Successful ransomware attempts and other cyber threats also present an additional challenge in education: Cyber criminals usually lock down critical systems to force institutions to pay large ransom payments. This halts operations and can lead to school shutdowns that last for days or weeks as IT administrators recover and restore lost data.  

That’s why the Cybersecurity and Infrastructure Security Agency (CISA) recommends that all K-20 institutions implement a data backup and recovery system to restore essential services when an incident or outage occurs. A strong disaster recovery strategy ensures uninterrupted operations and quick recovery in the event of service interruptions or data corruption. In the case of a ransom wear attack, maintaining operational continuity and recovering data is essential for learning.  

Microsoft offers two different services that enable schools and institutions to safely and confidently backup data and restore applications and infrastructure: Azure Backup and Azure Site Recovery. The Arizona Department of Education and Waseda University use these services as a part of a well-rounded business continuity and disaster recovery (BCDR) strategy, and both have helped them simplify management, reduce data recovery time, and gain substantial return on investment.   

Continue reading to learn more about Microsoft’s industry-leading cybersecurity solutions and to: 

  • Understand how Azure Backup and Azure Site Recovery help primary and secondary (K-12) schools and higher education institutions manage, store, and save data in the event of a disaster or outage. 
  • Explore how Waseda University and the Arizona Department of Education use Azure Backup to maintain critical systems that serve thousands of students, educators, and administrators. 
  • Discover the importance of quickly recovering from outages with applications like Azure Site Recovery. 
  • Protect your critical assets against ransomware with Azure Backup.   

Use Azure Backup for continuous data protection, compliance, and protection against ransomware

Azure Backup is a cost-effective, one-click backup solution that scales with a school or institution’s backup storage needs. Azure Backup provides:  

  • Centralized management: Monitor, operate, govern, and optimize data protection through a centralized Azure Business Continuity Center.  
  • Ransomware protection: Azure Backup provides a host of resilient protection capabilities such as immutability, soft delete for recovery of deleted data, granular access control, multi-user authorization, built-in security alerts, and more. 
  • Multiple-workload support: Back up on-premises servers, Azure Virtual machines, SQL Server and SAP HANA on Azure Virtual Machines, Azure Files, Azure Blobs, Azure Disk, Azure Database for PostgreSQL, and Azure Kubernetes Service clusters.  
  • Durable storage options: Use locally redundant storage (LRS), geo-redundant storage (GRS), and zone-redundant storage (ZRS) for storage. 
  • Cost effective: Options such as archive tiering and reserved capacity pricing to further optimize costs.  

For budget-conscious schools and institutions, Azure Backup reduces the cost associated with backing up data and systems. IT administrators can access Backup reports to gauge the amount of required storage as well as send recovery points to the archive tier for significant savings in storage costs and compliance. There’s also a Backup pricing estimator for determining the cost of backing up any type of workload.  

Simplifying continuity planning at Waseda University 

When Hiroto Shibayama, IT Strategies Division Manager at Waseda University, realized that his university needed to strengthen its infrastructure by moving financial services to the cloud, he turned to Microsoft and its vendor partners to help migrate the University’s SAP systems and setup business continuity planning in the event of a major disruption. Shibayama adopted Azure Backup because of its capability to back up SAP systems–something that proved to be difficult with the University’s existing on-premises infrastructure.  

After migrating to Azure, we used geo-redundant storage in Azure Backup to be able to retain backup data in East and West Japan, thereby enhancing our disaster recovery measures.

Hiroto Shibayama, IT Strategies Division Manager, Waseda University  

Administrators immediately reaped the benefits. Shibayama noted that Azure backup helped Waseda University address business continuity planning (BCP) issues that proved difficult to surmount with other backup solutions. Additionally, the total cost of Azure Backup—the initial purchase and the five-year running cost—was also less than the previous system, and consolidating vendors reduced operational maintenance because all systems were migrated to the cloud within the centralized Azure portal. 

Backing up systems for the Arizona Department of Education 

Azure Backup also helped administrators from the Arizona Department of Education achieve peace of mind in the event of a disaster in one of their major systems—all on a shrinking budget.  

Like many primary and secondary school systems facing budget shortfalls, Edward Block and Chris Henry, administrators in the Arizona Department of Education (ADE), have had to do more with less for the past few years. Arizona’s budget constraints have impacted how Block and Henry manage large initiatives like the Arizona Education Data Standards (AzEDS), a data management system that processes millions of daily transactions from multiple information systems spanning the state’s 650 districts.  

The scale of the AzEDS system and its overall importance to daily operations made Block and Henry realize that a BCDR strategy was essential. Any major outage or disruption to AzEDS would be catastrophic from their perspective; in addition to being the primary reporting and data tracking tool for over 1 million students and 50,000 educators, ADE also used the AzEDS system to disperse and manage over $6.5 billion in school funding. 

With help from Microsoft partners like Veeam Software, ADE was able to set up an innovative backup, recovery, and data management solution. Azure’s flexibility enabled Veeam to easily integrate multitiered Blob Storage. “We have immutable backups coming from Veeam and immutable storage in Azure—both working in tandem protect our business continuity and data recovery,” said Henry.  

Manage outages and orchestrate disaster recovery with Azure Site Recovery

Creating backups is one piece of BCDR strategies. Schools and universities also need to maintain operations and recover systems after disruptions occur. While traditional disaster recovery solutions are often piecemeal, expensive, and increase administrative overhead, Azure Site Recovery is a unified system that helps schools and institutions manage outages, and prevent downtime. 

Azure Site Recovery manages and orchestrates disaster recovery for Azure virtual machines, on-premises virtual machines, and physical servers. Because Azure Site Recovery is simple and cost-effective, there’s no need to purchase additional hardware or hire more IT administrators. It offers resiliency against zonal and regional outages. Using Azure Site Recovery, disaster recovery drills can be conducted to be prepared against any disaster without affecting ongoing replication. Schools and institutions only need to pay for the compute resources in the event of a disaster recovery drill or a real disaster. Azure Site Recovery also has a best-in-class recovery point objective so that complex systems like SAP and SharePoint can be restored in as little as 30 minutes. 

Built-in comprehensive security and compliance

Are you ready to learn how Azure Backup and Azure Site Recovery can help you implement a comprehensive BCDR strategy that aligns with CISA cybersecurity recommendations? View these infographics to see how both solutions enable primary and secondary (K-12) schools and higher education institutions to remain operational when outages or disasters happen. 

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