Empowering education systems, educators, and students to thrive in the AI-era.

Classrooms are places of possibility where curiosity meets knowledge, and potential becomes reality. At Microsoft, we’ve supported education systems, leaders, educators, and students for over 50 years, and remain dedicated to this mission as education is reimagined in the age of AI. Trustworthy AI, combined with practical skills for educators, can amplify teacher expertise making instruction more responsive, freeing time for human connection, and ensuring every learner can actively participate in the opportunities of this new era.

Today we’re excited to advance our offerings, bringing together secure, education-specific technology, supported by skill‑building programs to empower every school, educator, and student to thrive with confidence in an AI‑powered future. We’re announcing Microsoft Elevate for Educators, a program connecting educators with community, professional development, and AI tools to transform teaching. In addition, we’ve launched new AI-powered tools purpose-built for education, including Teach in the Microsoft 365 Copilot app to streamline lesson preparation. For educators that have Copilot+ PCs, Microsoft Learning Zone can provide rich, dynamic interactive experiences using on-device intelligence to engage students better.

The new Study and Learn Agent provides students with an AI-powered learning companion to understand concepts and practice skills. We’re also offering higher education students free 12-month access to Microsoft 365 Premium and LinkedIn Premium Career, supporting them from classroom learning to career readiness. These offerings are designed specifically for schools to help build capacity, develop essential skills, and create more engaging teaching and learning experiences.

Introducing Microsoft Elevate for Educators

The Microsoft Elevate for Educators program is part of the company’s broader Microsoft Elevate commitment to help schools and educators build skills, expand opportunities, and ensure everyone benefits from AI. Through Microsoft Elevate, Microsoft aims to help more than 20 million people gain in-demand AI skilling credentials in the next two years and advance AI education and workforce readiness globally.

The Microsoft Elevate for Educators program equips educators and school leaders with access to one of the world’s largest and most connected peer educator networks, offers free professional development resources and access to in-demand credentials to confidently integrate AI into the classroom. Microsoft Elevate for Educators is available today and includes:

• New global communities for K-12 educators and schools. Educators and schools worldwide face the challenge of integrating AI in ways that truly benefit every student. In response, Microsoft is launching significant updates to its global educator community to help educators strengthen skills, gain recognition, and collaborate globally on best practices in AI-powered teaching. The new Microsoft Elevate for Educators and Microsoft Elevate Schools communities build on our existing global community and now offer year-round membership, expanded training opportunities and resources, and a progressive achievement system for educators to advance as they learn. For the first time, school districts, systems, and ministries can gain special recognition for supporting educators’ professional growth and demonstrating measurable impact in classrooms and across education systems.
• Professional development for educators globally. Free professional development and associated credentials help educators earn recognition for demonstrated skills that can qualify for salary increases or career advancement. The AI Skills Navigator helps educators learn new skills through a suite of new self-paced courses, live sessions, and AI-powered simulations available in more than 13 languages. Also launching during Bett UK 2026, Microsoft is providing educators with a new AI in Special Education course to help enhance and customize student learning.
• Industry-recognized credentials for educators. Available at no cost, the new Microsoft Elevate for Educators Credential, developed in partnership with ISTE+ASCD and aligned to the AI Literacy Framework, helps educators gain confidence and expertise in integrating AI into their teaching and learning. Educators worldwide will also have access to study materials for other Microsoft certifications, including a new Microsoft certification in Instructional Technology which will be made available to educators in the coming months.

In higher education, we continue to partner with colleges and universities to integrate AI into classrooms, empower faculty, and equip students with future-ready skills. Through AI Skills Navigator, we support the entire campus ecosystem. Microsoft Learn for Educators and AI Bootcamps support faculty with ready-to-use Microsoft Official Courseware, making it easier to teach, learn, and apply AI responsibly. And our Microsoft Student Ambassadors program nurtures a vibrant student body and accelerates learning through skilling events, AI adoption, and credentials. Explore more with The Skills Hub Blog.

AI tools designed for education

AI can be a powerful complement to educator expertise. Many of our education tools are available at no cost for Microsoft 365 Education customers such as Teach and the Study and Learn Agent and can help educators save time, simplify planning, and engage students. Additionally, educators, staff, and students can advance their AI journey with a deeply integrated experience and the latest innovations through an academic offering of Microsoft 365 Copilot.

To provide leaders with guidance on responsible and effective AI adoption, we’re sharing a new IDC White Paper, sponsored by Microsoft, A Blueprint for AI-Ready Schools: Strategies from the Front Lines of K-12 Education.¹ It highlights lessons learned from early adopters, such as Brisbane Catholic Education in Australia, Broward County Schools in the United States, and Coquitlam School District in Canada, and outlines opportunities for integrating AI into schools.

Teach: Your AI assistant for instruction and more

Now available in the Microsoft 365 Copilot app, Teach helps streamline class preparation with intuitive, customizable features including lesson plan creation, quiz, rubric development, and adapting materials to different reading levels. With Teach, you can quickly generate lesson plans aligned to relevant standards, modify content for diverse learners, and adjust difficulty levels with simple prompts. Available at no additional cost for education customers, Teach helps you save time and stay focused on your students’ success.

Microsoft Learning Zone: Bringing the power of Copilot+ PCs to education

Copilot+ PCs are Microsoft’s most advanced laptops yet, combining the power of next-generation hardware with on-device AI and deep Windows integration. Microsoft Learning Zone is an AI-powered Windows app designed to use on-device intelligence on Copilot+ PCs to deliver real educational value. With this new Copilot+ PC app, educators can quickly create, share, and track personalized and interactive learning activities right from their device, instantly boosting student engagement. Students can engage with these activities on any Windows 11 PC to receive immediate feedback and personalized coaching. Microsoft Learning Zone has earned the ISTE Seal of Alignment for learning design, usability, and research-backed teaching practices.

The app draws on trusted content partners, including NASA, OpenStax, PBS NewsHour, the Nobel Peace Center, World Wildlife Fund, Figma, and Minecraft Education—to support high-quality learning experiences. New content additions include the Nobel Peace Center lesson collection, which explores peace, justice, and human rights through stories of laureates such as Malala Yousafzai and Wangari Maathai, alongside companion activities in Minecraft Education.

Educators can share Learning Zone content anywhere through Microsoft Teams, with learning management system (LMS) integration expected later in 2026. It currently supports English and Spanish, with Portuguese, French, German, and additional languages planned for 2026.

Study and Learn Agent: Supporting student growth

The Study and Learn Agent, built on learning science principles, is designed to help students ages 13 and older engage more deeply with academic concepts to develop critical and reflective thinking skills. Students can work to understand concepts, practice with adaptive exercises, explore topics through guided study, or engage with built-in activities like flashcards, matching exercises, and quizzes. Study and Learn will provide students with an AI-powered learning companion that supports their growth and independence.

Supporting students in higher education

Students are already using AI-powered tools for writing, research, creativity, and career planning. For a limited time, eligible higher education students can now get 12 months of Microsoft 365 Premium and LinkedIn Premium Career—two powerful subscriptions working together to support academic success and jump start careers. The offer is an all-in-one AI-powered plan to help students excel in every aspect of campus life, from writing research papers and organizing class notes, to creating standout presentations and applying for internships and jobs, available at no extra cost for eligible students.²

Trusted resources for education leaders

Security, trust, and accessibility are foundational in education. We’re proud to introduce the Microsoft Education Security Toolkit, a comprehensive resource designed to help education institutions simplify and strengthen their cybersecurity posture. It provides practical guidance for education leaders on everything from strategic planning and compliance to implementation scenarios and real-world case studies.

For organizations just getting started, the Microsoft Education AI Toolkit offers a practical starting point. It includes real-world customer stories, guidance for responsible AI adoption, snapshots of AI usage, and a wealth of information to help you on your AI journey! Read stories and best practices from other education institutions.

Join us in shaping the future of education together

Microsoft is committed to supporting education systems, leaders, educators, and students as learning is reimagined in the age of AI. With tools, skilling, resources, and programs, we aim to help you reclaim time for what matters most: inspiring students, fostering curiosity, and nurturing the next generation of thinkers, creators, and leaders.

Heading to Bett UK 2026 from January 21–23, 2026? Visit Microsoft at stand SM20 to explore our latest innovations. See our full program and explore the 2026 agenda.

¹ IDC White Paper, sponsored by Microsoft, A Blueprint for AI-Ready Campuses: Strategies from the Front Lines of K-12 Education, #US54034625, December 2025.

² With select market restrictions, check here for availability and details.

The post Introducing Microsoft innovations and programs to support AI-powered teaching and learning appeared first on Microsoft Education Blog.

As EDUCAUSE’s 2025 Top 10 IT Issues highlights, a leading priority is to build data-empowered institutions that use data, analytics, and AI to enhance decision-making, simplify workflows, and empower teams to improve student success.

Yet many institutions are still limited by siloed and inconsistent data spread across dozens of systems. Becoming data empowered takes more than new tools. It requires democratized data and insights, a clear strategy, and a culture that supports data-driven decision making.

A single, AI-powered platform can provide the secure foundation for unified data. It allows institutions to use AI in ways that are practical and measurable. It has the potential to connect disconnected systems and empower leaders, faculty, and staff with insights that create impact across many parts of the institution.

Building the foundation of a data-empowered institution

Becoming a data-empowered institution is not a one-time project but a continuous strategy that can transform how colleges and universities operate. Institutions that lead with data can:

• Drive institutional strategy with intelligent insights.
• Seamlessly govern and protect data across campus.
• Accelerate research workflows with generative AI.

While unified data and AI-powered insights are key enablers, institutions must also prioritize data security and governance to provide leaders with trusted insights for decision-making. With these fundamentals in place, data can become a trusted institutional asset that helps strengthen collaboration across teams and break down departmental silos. When data is managed as an institutional asset, leaders can make informed decisions and allocate resources where they’ll have the greatest impact.

Microsoft Fabric helps unify data and teams to apply AI at scale, enhance decision-making, and build trust in insights by breaking down silos, improving performance visibility, accelerating innovation, and promoting data security. With these capabilities, leaders can better align resources, support student success, and stay resilient in a rapidly changing environment.

Driving institutional strategy with intelligent insights

Higher education leaders face mounting pressure to make faster, smarter decisions amid enrollment shifts, funding uncertainty, and workforce changes. These challenges ripple across budgets, staffing, and student services, while siloed systems often fragment financial, enrollment, and student success data, leaving leaders with outdated or incomplete insights.

Microsoft Fabric offers a unified foundation to turn institutional data into a source of agility and confidence. By connecting systems and applying predictive analytics, leaders can model scenarios, uncover insights, and act on opportunities such as:

• Tracking shifts in applications and yield rates to redirect outreach and boost enrollment.
• Identifying early signs of attrition and activating support to keep students on track.
• Modelling how changes in enrollment, aid, or scholarships affect financial outcomes.

By transforming data into actionable intelligence, institutions move from reacting to challenges to anticipating them. With AI-powered insights, leaders can automate outreach, streamline reporting, and coordinate action across departments to support student success and institutional resilience.

Like many other schools, Xavier College was grappling with a complex network of platforms and IT products, with its data scattered across 130 disparate systems. The College migrated all current and historic student and staff data to Microsoft Azure in under seven months, consolidating multiple systems and eliminating the need to manage data separately.

Key considerations for leaders: Are your financial and operational models rooted in historical data, or do they anticipate and shape strategy?

Governing and protecting data seamlessly

Colleges and universities manage sensitive information across student records, financial data, medical research, and intellectual property. Rising cyberthreats and evolving compliance requirements can put this sensitive data at risk while fragmented security tools overextend IT and security teams.

By protecting sensitive information and addressing risks quickly, institutions can safeguard research, teaching, and operations while maintaining trust and compliance. Strong data governance helps promote responsible information use, supporting innovation and collaboration without compromising security.

These measures help institutions protect valuable data and maintain trust with researchers and partners:

• Automate checks and reporting to improve audit readiness and reduce manual effort.
• Demonstrate robust data protection to secure grants and renewals.
• Monitor and respond to threats in real time, minimizing disruptions.

As part of Oregon State University’s (OSU) commitment to innovative security protocols, they continue to both deepen and expand their cybersecurity posture. They’re using Microsoft Security Copilot alongside Microsoft security tools with the goal of elevating their proactive security measures, allowing analysts to focus on tasks that add greater value to the institution.

Key considerations for leaders: Does your institution have unified visibility across all data systems, or are gaps still creating risk and stretching your teams thin?

Accelerating research breakthroughs

Research breakthroughs frequently require accurate, connected data that’s ready to power new insights. Critical information is often scattered across disconnected systems, which can make it difficult for faculty and researchers to collaborate efficiently or uncover patterns that drive innovation. In many cases, valuable time is spent cleaning and cross-checking data instead of focusing on discovery.

When institutions build a strong data foundation, they can discover new possibilities. Unified, well-governed data allows researchers to ask better questions, explore trends faster, and collaborate across disciplines while giving leaders a chance to gain predictive insights to drive breakthroughs.

When data is connected and trusted, AI can take research further by automating routine analysis, revealing new patterns, and suggesting fresh directions to explore. With the right foundation in place, faculty and students have an opportunity to spend less time managing information and more time advancing knowledge, securing funding, and driving the institution’s long-term growth.

Using Azure OpenAI, researchers at Georgia Tech were able to analyze unstructured data to better understand the charging experience of electric vehicle (EV) drivers. The volume of information was substantial, but it was estimated that human experts would require 99 weeks to extract the salient data points, which wasn’t realistic. Azure OpenAI was pivotal in advancing the research.

Key considerations for leaders: Are your research teams able to quickly connect datasets across disciplines, or are insights still fragmented and slowing discovery?

Unifying teams and data to support student success

Data empowerment helps institutions maximize innovation and value across operations, instruction, and systems:

• Simplify faculty and staff workflows – Unified data and automation can help streamline administrative work and empower educators. AI-powered tools are being used to improve efficiency and free up time for more strategic tasks. At the University of Waterloo, an AI assistant is helping students navigate job searches more efficiently and access support, contributing to a more streamlined experience that aligns with the university’s focus on student success.
• Engage learners and alumni – With a strong focus on student success and social mobility, California State University San Marcos (CSUSM) is transforming higher education to meet the diverse needs of its students. By connecting siloed data and applying AI-powered tools, the university is streamlining processes and personalizing engagement across the student journey.

Becoming a data-empowered institution is a journey, not a destination. These five scenarios show how institutions can transform operations when data is unified, and AI is applied with purpose. The path to proactive leadership starts with unified data. Microsoft can help you move with confidence.

Download the Data-Empowered Institution e-book to see how leading institutions are putting these scenarios into action, and how your campus can take the next step.

Ready to learn more? Discover additional resources and tools to accelerate your data empowerment journey:

• Read the Forrester Total Economic Impact™ study to see how leading organizations achieved 379% ROI with Microsoft Fabric, and how your institution can apply these insights to maximize the value of its data.
• Explore how Microsoft Fabric can help your institution securely unify data, enhance collaboration, and prepare your organization for the AI era.

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Microsoft Chairman and CEO Satya Nadella joined the meeting and outlined our commitments to empower teachers and students, build AI skills, and create economic opportunity in a video.

We believe delivering on the real promise of AI depends on how broadly it’s diffused. This requires investment and innovation in AI education, training, and job certification. We applaud the leadership of the First Lady and the White House’s AI Education Task Force. They’re helping to forge a national AI education strategy and partnering with companies across the tech sector and business community.

As we think about this national priority, we think it comes down to three things.

First, empowering teachers and students with the latest AI tools. 

Second, building AI skills. With AI moving faster than any technology in history, the only way to keep up is learning by doing and getting recognized for it.  

Third, creating economic opportunity by connecting these new skills to jobs. Every American should be able to showcase their AI skills and credentials to find new jobs and grow their career. 

Here’s what’s coming from Microsoft: 

• Free Copilot in Microsoft 365 for college students. Today, we are making Microsoft 365 Personal free for 12 months to every college student in the United States. This includes all students attending community colleges. Microsoft 365 Personal includes Word, Excel, PowerPoint, OneNote, and Outlook with Copilot, our AI assistant, built right in. College students can sign up to access this free offer beginning today through October 31, 2025 (valid university email address required). Learn more.
• Expanded access to our AI tools in schools. Microsoft Elevate will soon build on today’s announcement with expanded access to Copilot to students and teachers in schools, keeping an eye on providing the right tools and education in a safe and age-appropriate manner.
• $1.25 million in educator grants. To celebrate and elevate outstanding teachers, Microsoft Elevate is funding $1.25 million in prizes through the Presidential AI Challenge—recognizing top educators in every state who are leading the way in AI-powered learning. 
• Free LinkedIn Learning AI courses for students and teachers. We’re unlocking free access to LinkedIn Learning courses for teachers and students that guide learners from foundational AI concepts to advanced skills—culminating in LinkedIn certifications that can be added to profiles to boost resumes and open doors to future careers.
• AI training for job seekers and certifications for community colleges. Through new and expanded partnerships with the American Association of Community Colleges and the National Applied AI Consortium, Microsoft Elevate will sponsor no-cost AI training and certifications for faculty and staff, who serve more than 10 million students nationwide, and is providing grants to more than 30 Community Colleges across 28 states to create a community of practice AI peer learning program. Faculty and staff can sign up for training at NAAIC.
• Free LinkedIn Learning AI courses for job seekers. With 70% of AI-related skills expected to shift by 2030, Microsoft will also launch almost 100 AI courses in 15 new LinkedIn Learning paths and host a nationwide AI Learning Challenge to help job seekers build in-demand skills and address the critical skills gap facing today’s workforce. Starting September 29, LinkedIn Learning will host an AI Learning Challenge offering 5 days of intensive, free AI education featuring expert instructors and a list of top AI voices to follow to continue learning every day.

Together, these initiatives represent a powerful investment in America’s future—ensuring that students, teachers, and job seekers across the country have the tools to thrive in the age of AI. 

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From small classroom changes to larger system-wide strategies, AI is becoming part of the future of education. The conversation is no longer “if” but “how” as institutions consider what that means for students, educators, and institutions. To better understand this shift, we conducted numerous studies and surveys and collaborated with academic institutions and organizations. The 2025 AI in Education Report explores current AI use, emerging opportunities and leading examples, and what’s next for its role in education.

Here are four key takeaways from the 2025 AI in Education Report:

1. AI adoption is accelerating across education, but training hasn’t kept pace.
2. AI can be a creative and collaborative partner, by complementing—not replacing—traditional learning methods.
3. AI fluency is a workforce imperative, with growing pressure on institutions to prepare students accordingly.
4. AI is helping reimagine learning experiences, but challenges around responsible usage and readiness must be addressed head-on.

We’ve also surveyed academic and IT leaders, educators, and students from around the world—explore the detailed AI in Education Report survey data for more insights.

1. AI adoption is accelerating across education

The report findings show that AI usage in education has surged, with 86% of education organizations now using generative AI—the highest rate of any industry.¹ In the United States:

• Student use of AI for school jumped 26 percentage points from last year.
• Educator use rose 21 percentage points.

From personalized learning in K-12 classrooms to AI-powered administrative tools in universities, institutions are rapidly integrating AI to improve efficiency, engagement, and outcomes.

But it seems that AI training hasn’t kept pace:

• Less than half of US students and global educators say they know a lot about AI.
• Internationally, 76% of leaders say that half or more of AI users at their institution have received AI training.
• Yet 45% of educators globally and 52% of US students say they haven’t received any training.

This mismatch signals a perception gap between what leaders think they’ve delivered, and what students and educators feel they’ve received.

Recommendations

• Share the AI for educators learning path to help educators build confidence and practical skills for using AI in their daily practice.
• Offer ongoing, differentiated professional learning using the AI Skills Navigator.
• Use the Microsoft Education AI Toolkit to guide strategic planning across your institution.

2. AI is a creative and collaborative partner

AI is helping students, educators, and education leaders think more creatively and work more collaboratively. The 2025 AI in Education Report shows that:

• Students are using AI to brainstorm assignments (37%), summarize information (33%), and receive feedback (32%).
• Educators are using it to brainstorm, create, and update lessons (31%), simplify complex topics (24%), and differentiate instruction (23%), freeing up time to focus on student engagement.
• Leaders are using it to streamline operations (35%), provide accessibility tools (33%), and identify opportunities for student growth (33%).

These uses help leaders and educators free up time for engagement, empower students to learn in ways that work best for them, and encourage creative exploration for all.

While AI use is growing, the report findings show that it’s more effective when used to complement—not replace—traditional learning methods. A study from Microsoft Research and Cambridge University Press & Assessment found that students who combined AI tools with note-taking and other methods learned more than those who relied on AI alone.

Recommendations

• Encourage experimentation with Microsoft 365 Copilot and Copilot Chat to explore new ways of enhancing, not replacing, traditional learning methods.
• Use AI-powered Microsoft Learning Accelerators to complement instruction—giving students real-time feedback and supporting you in guiding their learning.

We use Copilot Chat as a brainstorming partner to ideate, but not to actually do our work for us. It helps us collaborate and expand our creativity to think of more ambitious ideas.

Pragya Modgil, student, Johns Creek High School, Fulton County Schools

3. AI fluency is a workforce imperative

AI fluency is becoming a top priority for new workers—alongside fundamentally human skills like conflict mitigation and adaptability. Together, these skills are going to be essential when students enter the new world of work. The report notes that:

• Upwards of 47% of leaders consider upskilling employees in AI is the top workforce strategy for the next 12 to 18 months.
• 66% of leaders say they wouldn’t hire someone without AI literacy skills.

Educators and education leaders acknowledge the need for more AI skills training, with 54% of global educators and 76% of global leaders viewing AI literacy as an essential component of basic education for every student. Today’s students will need to be able to:

• Know how to use AI as an assistant, not as a tool.
• Learn how and when to delegate to AI and when to involve people.
• Think like managers—since it’s likely they’ll be managing AI.

Recommendations

• Explore institutional approaches like the “Teaching with AI” course at Auburn University or the Waterloo Experience Accelerate Program at the University of Waterloo.
• Use the immersive activities in Minecraft Education AI Foundations to teach students both technical and human-centered AI skills.
• Transform teaching and support job readiness with Copilot Chat, available for students 13 and older.

4. AI is helping to reimagine learning experiences

Whether it’s supporting neurodivergent learners, facilitating multilingual communication, or acting as a brainstorming partner, AI is empowering students and educators to explore new ways of thinking and learning together. In a UK-based study, university students and educators said AI helped them overcome creative blocks, explore new topics, and clarify complex content—describing it as a collaborative partner available around the clock.

Yet while AI is expanding new possibilities in education, realizing its full potential requires addressing the concerns it raises. The 2025 AI in Education Report sheds light on the evolving landscape:

• Students are most concerned about being accused of plagiarism or cheating (33%) and becoming too dependent on AI (30%).
• Educators’ top concern is plagiarism (31%), followed by overreliance (21%), misinformation (20%), security (20%), and insufficient training (20%).
• Leaders are most concerned about ethical concerns (21%), lack of IT readiness (20%), and equitable access (18%).

Recommendations from the report to address these concerns include fostering open communication, leaning into always-on training opportunities, and creating space for your community to share and reflect. Together, these actions can help build a more informed, inclusive, and confident culture.

Recommendations

• Read the IDC White Paper, A Blueprint for AI-Ready Campuses, sponsored by Microsoft, for organizational, process, and technological recommendations to shape and advance AI strategy.²
• Explore real-world stories of AI in education from World Traveler School, Brisbane Catholic Education, and Kelley School of Business at Indiana University.
• Get started with AI solutions from Microsoft Education to expand possibilities at your institution.

Creating opportunity through AI in education

While AI familiarity and usage are high across all groups, gaps remain. The insights from this report point to four key challenges facing AI in education:

• Adoption without alignment – Widespread AI use is outpacing training and shared understanding among educators and students.
• Creative potential, cautious optimism – The possibilities with AI are inspiring but must be grounded in proven teaching and learning strategies to be effective.
• Workforce preparation needs – Institutions recognize the importance of AI literacy but need practical support to embed it meaningfully into curriculum and instruction.
• Reimagining learning responsibly – AI offers exciting potential, and realizing that potential will require engaging students and educators to build solutions together through open communication.

To move forward, educators, leaders, and students should work together, adapt in real time, and commit to responsible use of AI. Educators and leaders aren’t asking for bans—they’re calling for high-quality, job-embedded professional learning.

Teachers are saying, ‘I need training, it needs to be high quality, relevant, and job-embedded…’ In reality, people require guidance and that means teachers and administrators going through professional development.

Pat Yongpradit, Chief Academic Officer of Code.org and Lead of TeachAI

AI can be a powerful thought partner and force multiplier—amplifying ideas, streamlining tasks, and unlocking new possibilities for teaching and learning. As you navigate the opportunities and complexities of AI, Microsoft Education is here to support you with tools, training, and insights. Explore the full 2025 AI in Education Report to dive deeper into the data and use the resources in this blog to support your own AI journey.

¹ IDC InfoBrief: sponsored by Microsoft, 2024 Business Opportunity of AI, IDC# US52699124, November 2024. IDC’s 2024 AI opportunity study: Top five AI trends to watch – The Official Microsoft Blog

² IDC White Paper, sponsored by Microsoft, A Blueprint for AI-Ready Campuses: Strategies from the Frontlines of Higher Education, IDC# US53344625, May 2025. AI-ready campuses: Strategies from higher education frontlines | Microsoft Education Blog

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With these advances in AI, institutions now have a powerful new opportunity: to use agents that can automate routine tasks, assist faculty and staff, and provide real-time, contextual insights to support teaching and learning. As more institutions begin their journey to this next frontier, AI agents will support individuals and teams by automating tasks and delivering instant, contextual insights.

This means that with data-focused AI tools from Microsoft, your institution can:

• Develop scalable, intelligent agents using Azure AI Foundry, trusted by enterprises and customized for higher education compliance and innovation.
• Turn data insights into action with AI-powered analytics, addressing challenges in student success, research productivity, and operational agility.

Accelerate agentic AI with Azure AI Foundry

Azure AI Foundry Agent Service empowers institutions to securely design, deploy, and scale agents with ease. Enhance your team’s efficiency with agents that simplify academic and operational workflows with robust security and trust features built in. This provides key tools and resources to help you:

• Create domain-specific agents to automate complex tasks.
• Use enterprise-grade identity for agents and built-in trustworthy AI.
• Deploy and scale agents quickly with managed infrastructure.

Create and scale domain-specific agents

With Azure AI Foundry Agent Service, your team can create domain-specific agents tailored to your unique needs. It helps you design, deploy, and scale agents that are ready for real-world use. This fully managed service handles infrastructure and orchestration. It includes ready-to-use templates, actions, and connectors for more than 1,400 enterprise data sources, including SharePoint, Microsoft Fabric, and third-party systems. For instance, you can design and deploy agents to help onboard new students with personalized guidance and support administrative teams with instant responses to common questions.

Institutions like Stanford Medicine are already using the healthcare agent orchestrator in Azure AI Foundry alongside Microsoft Copilot Studio. This integration enhances the efficiency of tumor board meetings through customized clinical workflows.

Secure and manage your agents

Creating agents is just the beginning—managing them responsibly plays a critical role in their effective use. With Microsoft Entra Agent ID, you can:

• Gain complete visibility and control over agents’ actions.
• Assign unique identities for each agent.
• Share identity management with your team members.
• Define access controls and permissions for each agent.

Trustworthy AI is a foundational commitment for Microsoft and for our customers. We’ve introduced new capabilities to help institutions discover, protect, and govern AI systems from the start.

On the security side, Azure AI Foundry integrates with Microsoft Defender for Cloud to provide real-time alerts and insights when threats arise. For compliance, out-of-the box integration with governance tools like Credo AI, Saidot, and Microsoft Purview, helps institutions monitor model performance, assess fairness, and track regulatory requirements.

By using Azure AI Foundry’s built-in tools for safety, security, and governance, institutions can design and deploy AI systems with greater reliability from the start.

Powering the next AI frontier with Microsoft Fabric

Strong data is foundational to effective AI. Microsoft Fabric helps unify your data to power analytics and agents—without the burden of managing complex infrastructure. As a SaaS solution, Fabric offers seamless integration of data tools and can reduce the need for manual service connections.

At its core is Microsoft OneLake, an open and unified data lake that supports any format, from any cloud. This flexibility allows developers to access and analyze all types of data efficiently.

Fabric also transforms how you manage and interact with data. With natural language capabilities, you can explore insights that drive student success, enhance research, and boost operational agility—empowering everyone to make informed, data-driven decisions.

Find the right data when you need it

Education leaders need tools that turn insights into action. That’s why we’re focused on making data more accessible through conversational experiences. With Copilot in Power BI, users can now ask questions in natural language and receive instant insights—no technical training needed to get started. Whether it’s enrollment trends, retention risks, or alumni giving, faculty and staff can explore data directly within Microsoft Teams to streamline their workflow.

Empower everyone to interact with their data

With enhanced interaction capabilities in Power BI and Copilot Studio, transforming data into actionable insights can now be faster and more intuitive. You can explore data through natural, conversational experiences, removing complexity, and making analysis more accessible. This shift empowers you and your teams to break down data silos and uncover valuable insights with ease. Power BI chat simplifies the exploration of complex datasets, offering quicker, more confident decision-making.

Uncover deeper insights with data agents

Finally, connecting Fabric data agents to Copilot Studio can help uncover deeper insights. These agents expertly analyze complex datasets, uncovering valuable insights from OneLake and driving informed action. By automating tasks like email sending and workflow triggering, they streamline your interactions with enterprise data, enabling confident decision-making.

Embrace the future of data-driven higher education with Microsoft Azure and Azure AI Foundry. Discover how innovative data agents and AI-powered insights can enhance your approach to learning and operations. Start your journey today and uncover the limitless possibilities that await you.

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That’s why today we’re announcing Microsoft Elevate and the AI Economy Institute—to ensure that as AI transforms our world, we’re putting people first by equipping them with the skills, knowledge, and tools to thrive with AI.

Microsoft Elevate brings into one organization our technology support, donations, and sales for schools, community colleges, and nonprofit organizations. It is the successor to and expands upon the longstanding work of Microsoft Philanthropies and the Tech for Social Impact team that supports nonprofits.

More broadly, this represents our next chapter for corporate philanthropy and our non-commercial business model. As we have with Tech for Social Impact, we will run this new business with commitments to reinvest a share of our profits into nonprofit programs. We are announcing today that over the next five years, we will donate on a global scale more than $4 billion in cash and AI and cloud technology to K-12 schools, community and technical colleges, and nonprofits to help advance their missions.

Microsoft Elevate will also pursue the next phase of our global skilling programs and initiatives. Through the Microsoft Elevate Academy, it will help bring AI education and skills to people around the world. In the next two years, the Microsoft Elevate Academy will help 20 million people earn an in-demand AI skilling credential ranging from foundational fluency to advanced technical training. Working in close coordination with other groups across Microsoft, including LinkedIn and GitHub, Microsoft Elevate will deliver AI education and skilling at scale. And it will work as an advocate for public policies around the world to advance AI education and training for others.

Microsoft will partner with governments on a national, state, and local basis, as we have with the largest state in Germany, North Rhine-Westphalia. It will focus on advancing AI education and training with schools, community colleges, and nonprofits. It will launch new and innovative initiatives, including the support we’re announcing today for a new “Hour of AI” with Code.org. It will build on our existing partnerships with leading labor organizations, as we announced yesterday with the American Federation of Teachers. And we will pursue many more partnerships to come. Put together, these efforts represent a bold step to create the skilling infrastructure the world will need to put AI to work.

A moment to reflect

Today’s tech sector is in an AI race—with some aiming to be the first to reach artificial general intelligence or even superintelligence. But what do we really hope to create at the supposed finish line?

The best time to ask hard questions about AI’s future is now—before it becomes even more powerful and pervasive. History shows that technology can empower creativity, expand knowledge, and connect people. But it can also deepen divides. Nearly 150 years after Thomas Edison lit his first light bulb, hundreds of millions still lack electricity. And in just 15 years, social media has gone from what people saw as a promising tool to spread democracy to a weapon of disinformation.

As we look ahead, we must ask ourselves: Are we building machines to replace people, or to help people thrive? Are we trying to create AI that will outsmart humanity—or elevate it?

At Microsoft, we’re putting a clear stake in the ground: we believe in advancing AI by putting people first.

Elevating the humanity of work

This initiative is part of a broader commitment to help people shape the future of work, not just react to it.

Work has always been more than a paycheck. It’s how people contribute, grow, and find meaning in their lives. It’s a source of identity, purpose, and dignity. This isn’t a new idea. Two thousand years ago, Aristotle called it eudaimonia—the ability to flourish through purposeful activity. That idea still resonates today, especially as AI begins to reshape the nature of work itself.

AI is a powerful tool that can help us learn and be more productive. But as with any tool, it needs to be used in the right ways and with a broad perspective. This is one of the lessons from the use of social media. We’ve probably all experienced someone connecting on their phone with a friend far away while ignoring a family member sitting in the same room. We need to use AI to think more, not less. And this is a function not only of technology but culture and habits. It will require thoughtful conversations in homes, schools, and in the workplace about how we make the best use of AI.

Ultimately, the conversation about AI and jobs must begin with people—not just productivity. Machines can process data, but only humans can exercise judgment. Machines can mimic language, but only humans can offer empathy. Machines can optimize, but only humans can care. The goal isn’t to build machines that replace us—it’s to build machines that help us do more and do it better.

One key to success will be partnerships, so a broad array of stakeholders can have input into where AI is going. That means working with governments, educators, labor unions, employers, and community leaders to ensure AI reflects human values and serves human needs.

This is why we have been deepening our partnerships with labor organizations like the AFL-CIO and, as announced yesterday, with the American Federation of Teachers, or AFT, to deliver AI training to union members, apprenticeship instructors, and educators—including a new National Academy for AI Instruction and a summer skilling series across the building trades. We’re also working with policymakers to encourage public policies that support lifelong learning, workforce readiness, and equitable access to AI education.

A new corporate think tank: Microsoft’s AI Economy Institute

It’s important to acknowledge that we don’t have all the answers to the new questions that AI will pose for societies around the world. No one does.

To support our work with deeper research and policy insight, Microsoft Elevate will work in close coordination with the Microsoft AI Economy Institute. We started work this past January on what is a new kind of corporate think tank—one designed to bridge the gap between technological innovation and societal impact.

Housed within the AI for Good Lab and building on the best traditions of Microsoft Research, the Institute sponsors and convenes researchers to explore how AI is reshaping work, education, and productivity. It’s focused on turning those insights into real-world solutions that inform Microsoft’s strategy and public policy engagement.

The Institute supports academic research that explores the transformative potential of AI around the world. Current projects, representing academics from universities across the globe, began earlier this year and span from investigating how generative AI can drive transdisciplinary academic innovation to addressing policy gaps in African higher education to evaluating the real-world labor market value of AI skills and micro-credentials. This work underscores the Institute’s commitment to inclusive, evidence-based insights that shape responsible and globally relevant AI futures. With fast publication cycles and a commitment to open collaboration, the Institute ensures that its research reaches not only internal teams but also the public and policymakers around the world.

The Institute’s work will directly inform Microsoft Elevate’s skilling programs and initiatives, helping to create the training programs, partnerships, and policy frameworks needed to prepare people for the AI economy.

Through workshops, convenings, and applied research, the AI Economy Institute is poised to become a leading voice in the global conversation on AI and economic transformation—ensuring that the benefits of AI are broadly shared and that the infrastructure for inclusive growth is built alongside the technology itself.

This is part of an even broader ongoing effort to advance AI as a tool for good around the world. This will include the evolution of our AI for Good Lab, which advances applied research projects to use AI to meet societal needs. It also includes our support for responsible AI with a wide variety of partners, including universities, nonprofits, and the AFL-CIO and its members. It also includes faith-based organizations, including the Vatican and its Rome Call for AI Ethics. And important intergovernmental organizations, including key United Nations agencies.

Building on a 50-year legacy

More than any other tech company, Microsoft’s 50-year history gives us a unique appreciation for what it takes for people and technology to flourish together. Because the PC and our operating systems have always functioned as open platforms, we understand how to support a broad global ecosystem of software developers and innovators. And because Microsoft strived early on to put “a computer on every desk and in every home” when that seemed like an implausible dream, we appreciate what technology success truly requires. It’s based not only on great innovations but also critical work to make these innovations accessible and to equip people with the skills needed to use them in their daily lives.

This is the work ahead—not just building the next generation of AI but building the next generation of opportunity. With Microsoft Elevate, we’re investing in people, institutions, and ideas that will ensure AI serves everyone. Because AI shouldn’t strip away the humanity of work—it should elevate it.

The post Microsoft Elevate: Putting people first appeared first on Microsoft Education Blog.

We’re inspired by innovative teaching, leading, and learning and excited to share new insights, features for educators and students, and resources to help you get started. Join us in-person at ISTELive 25 and ASCD Annual 25, June 29 – July 2, 2025, in San Antonio, Texas to explore the latest from Microsoft Education with solutions that spark joyful learning and equip educators with AI skills.

Insights from the 2025 AI in Education Report

In times of change and innovation, the need for insights and examples of impact becomes increasingly important. That’s why we’re sharing the 2025 AI in Education Report which highlights key findings across AI usage, concerns, and opportunities alongside learnings and progress from global institutions.

According to the report, AI in education is advancing daily with over 80% of surveyed educators using AI this year, up 21 points from last year as its role expands from just an assistant to a thought partner and force multiplier. At the same time, approximately one in three surveyed United States K-12 educators still lack confidence in using AI effectively and responsibly and more than half of surveyed students report that they have not received AI training.¹

It’s critical to engage with students, educators, and all community stakeholders to address challenges, learn together, and co-develop the path forward. Further, we need to collectively prepare for an AI-powered future and support students in building relevant AI skills as every industry and discipline evolves. Read the report for an overview and explore the detailed survey data for even more insights.

Teachers are saying, ‘I need training, it needs to be high quality, relevant, and job-embedded…’ In reality, people require guidance and that means teachers and administrators going through professional development.

Pat Yongpradit, Chief Academic Officer of Code.org and Lead of TeachAI

Enhancing instruction with Microsoft 365 Copilot and Microsoft Learning Zone

Microsoft 365 Copilot delivers the latest AI innovations whether through reasoning agents like Researcher and Analyst, or advanced functionality like Copilot Tuning. Institutions such as Brisbane Catholic Education and Miami Dade College are saving time to reinvest into meaningful work and beginning to explore new capabilities like agents. We’re also collaborating with Learning Management System (LMS) providers like Canvas and Moodle to take the power of agents a step further by supporting integration with Copilot through open-source, customizable samples.

We told our staff: you have permission to try, and permission to fail. That opened the door for teachers to test Microsoft 365 Copilot and Copilot Chat without fear of judgment or wasted time. And guess what? Most of the time, those experiments don’t fail—they spark new ways of thinking.

Shane Tooley, Assistant Principal Curriculum, St. Peter Claver College, Brisbane Catholic Education

We recently introduced the updated Microsoft 365 Copilot app, your hub for the latest functionality and later this year in preview, for AI-powered features for educators. In one place, educators will be able to easily create lesson plans, draft materials like quizzes and rubrics, and quickly make modifications like translation, adjusted reading levels, length, difficulty, alignment to relevant standards, and more.

We’re announcing Microsoft Learning Zone, a free, AI-powered learning app and the first Copilot+ PC experience purpose built for educators to create personalized, adaptive learning activities.² Formerly known as the code name Project Spark, the experience will launch in public preview later this summer on Copilot+ PCs, including Microsoft Surface, and across the Windows ecosystem. It’s powered by new AI innovation, learning science, educator input, and features like lesson creation, customizable tools to meet learning goals, and data-driven insights.

Microsoft Learning Zone is built on collaborations with organizations such as NASA, The Economist Educational Foundation, PBS NewsHour, Figma, and Minecraft Education to bring real-world relevance into the classroom. It also includes integration with Kahoot! to generate interactive games and OpenStax for content from vetted open educational resources.

Using Microsoft Learning Zone in the classroom has been an exciting opportunity to explore innovative ways to engage students. I was impressed by the app’s intuitive layout and how easily I could edit and share content with my class. While still in its early stages, Learning Zone shows great potential for helping teachers create AI-driven educational resources.

Terry Borko, Teacher of Social Studies and Media, Red Deer Lake School

Preparing students for academic and career success

Students at the Kelley School of Business at Indiana University and University of South Carolina are already seeing academic and career preparedness gains with Microsoft 365 Copilot. Copilot Notebooks are now included, and we’re looking forward to bringing even more value with a study guide experience, in preview later this year. Study guide creation is designed to help students, or educators, turn scattered materials into an organized study space with engaging learning activities and content like podcasts instantly. It will include flashcards, fill in the blanks, matching exercises, quizzes, and the ability to review progress.

In some job interviews recently, I’ve actually been asked about my experience with AI and if I know how to use it efficiently to help manage workflows. Copilot will really help students stay at the forefront of today’s changing world and make them more marketable.

Emma Ernst, Public Relations Student, University of South Carolina

In May 2025, we announced that teen student availability for Copilot Chat and Microsoft 365 Copilot would be coming this summer. We’re now sharing that general availability is expected in late July 2025. To prepare, administrators should review guidance to enable Copilot Chat for students and help ensure appropriate access.

Copilot Chat is included with Microsoft 365 at no additional cost and offers secure AI chat powered by GPT-4o with the ability to maintain IT control through enterprise data protection and management. It also includes features like file upload, image generation, Copilot Pages, and agents. We’re optimistic about the opportunities that lie ahead to help students increase their agency and build skills to prepare for future success. Read more about use cases, reflections, and advice from our global private preview educators and students in the announcement blog and from Johns Creek High School in the following video.

We’re looking forward to continuing to add education value to Microsoft 365 Copilot and you can review the details, learn about additional updates like the Microsoft 365 Education Learning Tools Interoperability (LTI®), and join our preview communities through the Education Tech Community blog.

As AI usage and innovation increases, so does the need for training resources that empower educators and students alike. We’re continuing to provide opportunities to build essential skills—from immersive activities in Minecraft Education AI Foundations, to equipping preservice educators with ISTE+ASCD, providing hands-on cybersecurity experience for students, and offering GitHub Certifications on Microsoft Learn and Pearson VUE.

We’ll also continue highlighting new evidence of impact such as the recent World Bank study in Nigeria, where a pilot program deployed Copilot, which stated that a “cost-effectiveness analysis revealed substantial learning gains, equating to 1.5 to years of ‘business as usual’ schooling, situating the intervention among some of the most cost-effective programs to improve learning outcomes.”

Additional resources

• Microsoft Education AI Toolkit – Designed to guide school leaders through the process of planning for and integrating AI across the institution.
• 2025 AI in Education Report – Learn more about the latest insights on AI in Education from Microsoft.
• AI strategies from the frontlines of higher education – Read the recent IDC White Paper, sponsored by Microsoft and explore perspectives from academic and IT leaders.
• AI Classroom Toolkit – Try this creative resource to introduce AI to teen students that blends engaging narrative stories with instructional information for an immersive and informative learning experience.
• Copilot Chat Adoption Kit – Review the collection of resources for IT, educators, and parents and caregivers to get started with Copilot Chat.
• Minecraft Education AI Foundations – Build AI literacy with Agent and Chicken! AI Foundations offers accessible on-ramps with lessons, immersive content, parent resources, and fun animated videos. Stay tuned for new content coming later this year and join the training cohort to learn more.

Learning from others

• Wichita Public Schools’ AI adoption: How it started, how it’s going
• From skepticism to success: How AI is helping teachers transform classrooms in Peru
• From Chalkboards to Chatbots : Evaluating the Impact of Generative AI on Learning Outcomes in Nigeria
• Crafting skills that matter with Minecraft Education
• Brisbane Catholic Education boosts agency and efficiency with Microsoft 365 Copilot
• Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot
• How universities are tapping students and AI to fight the growing threat of cybercrime
• Safeguarding research and innovation: Singapore Management University’s cybersecurity transformation with Microsoft Security solutions
• More Education stories – Discover more examples of how institutions are achieving more with Microsoft Education.

¹ Survey Data – 2025 AI in Education Report

² Microsoft Learning Zone is available with a Copilot+ PC and Microsoft Education license (A1, A3, A5). Initial availability will be English only.

The post Empowering educators with AI innovation and insights appeared first on Microsoft Education Blog.

A blueprint for AI-ready campuses

IDC identified six common foundational characteristics of advanced AI strategies in Higher Education:

Differentiators – Rather than only focusing on AI-powered automation for efficiency and cost savings, institutions are identifying unique areas where AI can help differentiate and innovate. According to Michael Barker, Vice Chancellor for Information Technology and CIO at UNC, “Our goal is to use AI to enhance our research capabilities and make groundbreaking discoveries that highlight our strengths and differentiate us.”

Guardrails – Institutions are initially focusing on creating guidelines for responsible use and moving toward governance in parallel. Jill Albin-Hill, Deputy CIO of Auburn University, notes, “Our guidelines allow for flexibility and innovation while ensuring that ethical standards are upheld.”

Collaborative Communities – Fostering collaboration, a culture of experimentation, and knowledge sharing helps drive AI initiatives forward. Ruben Mancha, Associate Professor of Information Systems at Babson College, states, “At Babson College, our AI Generator group is a key driver of innovation, providing a platform for our community to collaborate, share best practices, and explore new AI applications.”

Vendor Partnerships – Partnering with a diverse set of technology vendors with advanced AI capabilities and offerings helps institutions access cutting-edge AI tools and expertise. For example, the white paper cites, “Georgia Tech’s AI strategy is deeply intertwined with its partnerships, particularly with major industry players such as Microsoft, OpenAI, and NVIDIA.”

Change Management and Training – Providing comprehensive, ongoing training programs to ensure that all stakeholders, at all levels of the institution, are comfortable and proficient with AI tools is essential. Dr. Asim Ali, Executive Director at Auburn University, remarks, “Our goal is to provide the best environment on campus for students, professional staff, and faculty to learn about different resources, tools, and ideas and to think critically about their impact on society.”

Leadership – Effective AI leadership requires both top-down and bottom-up, grassroots innovation. Christopher Clemens, Provost and Chief Academic Officer at UNC, says, “We want to set the example of what we want AI to do for our institution and give them the tools, skills, and encouragement they need to bring that vision to life.”

Recommendations for advancing AI strategy

The white paper also outlines critical strategic, organizational, process, and technological recommendations to shape and advance AI strategy in higher education. A few highlights include:

• Align AI investments with the institution’s broader strategic vision – Patty Patria, CIO of Babson College, noted, “We have intense interest and demand coming from all areas of the institution. So, we take care to work very closely with everyone to gather feedback, understand what their needs are, and build tools and solutions for them. AI is a strategic capability in our broader toolset to achieve our larger goals.”
• Invest in AI for all – democratize access to diverse AI tools by ensuring all have access to AI resources and innovation.
• Create a flexible and adaptive strategy – adopt an iterative approach, allowing for quick pivots and adjustments based on what works and what doesn’t.
• Measure impact and success – establish clear metrics to ensure alignment to institutional goals and delivery of desired outcomes.
• Foster inclusive decision-making and stakeholder engagement – encourage collaboration across departments, including those who may be skeptical of AI, and ensure that diverse perspectives are considered.
• Allow time and space for AI adoption – Pascal Van Hentenryck at Georgia Tech shared, “We need to balance the urgency of adopting AI with the need to provide a supportive environment where everyone can learn and experiment at their own pace.”
• Ensure AI-ready data – establishing a robust data management strategy is essential for effective AI implementation. As Leo Howell said, “Building strong data engineering teams is crucial for ensuring that our AI models are trained on high-quality, reliable data.”
• Prioritize privacy and security – implement data protection measures, ensure compliance, design AI systems that safeguard sensitive data from the outset.

Explore more insights from leading institutions

Enhancing learning, research, and operations with Microsoft 365 Copilot

The Kelley School of Business at Indiana University is exploring AI to advance business education, career services, and academic research. In an initial study, professors found that students using Microsoft 365 Copilot saw performance improve by 10% and time to complete the task at hand was reduced by 40%.² Students felt that Copilot helped build confidence and prepare for their future careers. Career coaches agreed and have used Copilot Chat to provide more tailored guidance and spend more time engaging students on a one-to-one basis.

At Miami Dade College, leaders implemented AI-powered assistants through Microsoft Copilot Studio, which led to a 15% increase in pass rates and a 12% decrease in dropout rates. They’re also exploring opportunities at every level of the institution and finding benefits for staff in removing administrative burdens, improving work quality, and increasing productivity. Read the Miami Dade College story.

Leaders at the University of South Carolina knew that AI was going to be life changing, but knew they needed to better understand the opportunities first and began working with their first cohort. They received an eight out of ten satisfaction score on surveys, expedited literature reviews, provided more support for students, and prioritized data protection. Watch the University of South Carolina video.

Since our initial story on the University of South Florida, they’ve continued to improve services and efficiencies with AI. Watch their latest video on how they’re using AI tools like Microsoft 365 Copilot and Copilot Studio to spend more time on solving important challenges, reducing the number of help desk tickets, ensuring immediate support, and making their information AI-ready.

Unlocking new opportunities for AI innovation

Institutions like Oregon State University, Auburn University, and the University of Tennessee, Knoxville are employing Microsoft Security Copilot and their students in their security operations centers (SOCs) to combat cybercrime. This approach offers students valuable hands-on experience while helping universities address cybersecurity workforce shortages and the need to build deeper expertise. These initiatives are part of their ongoing journeys as AI-ready campuses.

At Singapore Management University (SMU), Microsoft Security Copilot has led to a significant increase in efficiency, decrease in response times, and greater automation in containment efforts. It eases the workload for SMU’s security teams through AI-powered log correlation, automated playbooks, and real-time threat detection. Edward Panangian Pasaribu, Head of Cybersecurity at SMU, also noted that the “interface is intuitive, which makes everything easier for our security analysts when interacting with the system.” Learn more about their approach to Zero Trust and safeguarding research.

Microsoft Research is pioneering the integration of AI into research processes, driving innovation and efficiency. By using, infusing, and diffusing AI, they are transforming traditional workflows, accelerating scientific discovery, and enhancing AI-human interactions. Their initiatives, such as the Accelerating Foundation Models Research program, aim to democratize AI research, ultimately benefiting both academic researchers and society.

Northern Arizona University is using Willow’s digital twin technology to increase facility efficiencies, manage consumption of resources, and move their sustainability goals forward. They’re now able to bring data together from thousands of sensors to see what’s going on at any given moment and optimize traffic, facilities, and energy with measurable traction.

Building advanced solutions with Azure AI Foundry

Macquarie University developed Virtual Peer, an AI-powered chatbot, to provide students with real-time, around-the-clock academic and administrative support. They conducted a pilot study with 1,400 students and found that 80% of messages were sent outside of standard university operating hours, with a dramatic spike in usage before the final exam. Results also showed students’ exam scores went up by nearly 10% and 72% of survey respondents stated they would be very disappointed if they lost access to Virtual Peer.

The University of Waterloo introduced JADA, short for Job Aggregator Digital Assistant, to streamline the job search process for co-op students. JADA helps consolidate job boards and provides real-time support to enhance student access to job opportunities and ease the application process. It also uses AI to determine strong matches with their skills and knowledge, and tools like JADA are paired with training programs to help students build the skills they’ll need in the future of work.

Leading universities—including UCLA Anderson School of Management, London Business School, California State University Fullerton, the University of Maryland, and Case Western Reserve University—have already adopted Cloudforce’s nebulaONE® platform, deployed securely on Microsoft Azure, to anchor their campus-wide AI strategies. By wrapping Azure OpenAI Service in a private, institution-controlled environment, nebulaONE lets each school spin up custom-branded chatbots, research assistants, and administrative agents while satisfying stringent Family Educational Rights and Privacy Act (FERPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA) requirements.

Cloudforce backs the technology with workshop-driven design services, guiding institutions to launch “AI for everyone” environments or zoom in on high-value pilots. Their flexible architecture also lets stakeholders toggle among leading foundation models—from OpenAI’s GPT-4o to Meta’s Llama 3—so faculty, staff, and students can select the ideal engine for nearly every academic or operational use case.

Get started with Microsoft Education

• AI in Education – Learn more about AI in Education including relevant products, stories, resources, FAQs, and more.
• Microsoft Education AI Toolkit – Designed to guide school leaders through the process of planning for and integrating AI across the institution.
• Cloud AI Adoption e-book – Structured guidance that prepares organizations to adopt AI at scale, beginning with key operational processes for creation of a holistic AI strategy. 
• More Education stories – Read additional examples of how institutions are achieving more with Microsoft Education.

¹ IDC White Paper, sponsored by Microsoft, A Blueprint for AI-Ready Campuses: Strategies from the Frontlines of Higher Education, #US53344625, May 2025

² Dennis, A., Kim, A., & Yan, G. (2024, November 20). Copilot in Education: Impact on the Student Learning Experience. Kelley School of Business, Indiana University.

The post AI strategies from the frontlines of higher education appeared first on Microsoft Education Blog.

Enhance classroom instruction and student engagement

Copilot availability for students 13 and older

Copilot Chat and Microsoft 365 Copilot availability for students aged 13 and older is coming this summer with enterprise data protection and IT controls. A study from Microsoft Research found that most students demonstrated remarkable curiosity when using AI, asking sophisticated questions that extended beyond their task at hand and led to deeper understanding.

Feedback from schools in our preview emphasized the value of training, clear guidelines, and space for students and educators to learn together. As we move forward, we’re focused on providing tools and support that help schools use AI in ways that work best for their communities. We’re optimistic about the opportunities that lie ahead to help students advance their learning and build skills to prepare for success in their future.

Empowering everyone with agents in Copilot Chat

Specialized AI assistants, known as agents, expand the capabilities of generative AI by allowing customization and the ability to work for you or alongside you. Agents can be tailored to support you with expertise in instructional design, unique student preferences, institutional data analysis, and many other tasks. You can build an agent using natural language and additional configuration in Copilot Chat or get started with an agent template.

With Copilot Chat, agents can be accessed and managed directly in the chat and enterprise data protection helps keep your experience safe and secure. Whether you’re building a custom agent or taking advantage of agent templates, there are numerous ways that agents in Copilot Chat can make a positive impact on your day-to-day activities. Get started and discover how agents in Copilot Chat can enhance the way you learn and teach.

New educator features in Reading Coach

Reading Coach, a Microsoft Learning Accelerator, now includes features designed to support educators in guiding and monitoring student reading practice. Educators can create and share custom reading practice, set time-based reading goals, and select passages from the built-in ReadWorks library or allow students to choose from AI-generated stories.

Here’s what’s new:

• Create and share reading experiences – Share your own passages or choose from the robust ReadWorks library to bring high-quality content designed to improve effectiveness and student achievement to your students. They’ll also have the option to explore AI-generated stories that match their interests.
• Encourage independent practice – Encourage students to increase their reading endurance by setting personalized, time-based goals.
• Simplify access – Students can join practice sessions using a link or code, depending on what works best for your classroom.
• Stay connected to progress – Teacher mode offers visibility into how students are engaging with each practice and how their reading is developing over time.
• Use data to guide support – Track time spent reading, passage completion, correct words per minute, and reading accuracy to help inform instruction.

These features are available to educators and students using school-issued Microsoft credentials. Explore the new features and get started today.

Professional learning opportunities

A collection of AI literacy resources

Educators across the world are using AI to streamline lesson planning, personalize instruction, and enhance accessibility. There’s a strong opportunity to boost understanding and use AI more intentionally through professional learning and thoughtful practices. Whether you’re just getting started or looking to refine your AI capabilities, we have free training and resources to help you build AI skills and integrate AI in meaningful and responsible ways.

These resources will help you build confidence in using AI and discover innovative ways to support student learning and save time. Continue growing your expertise by experimenting with AI tools and collaborating with peers to share best practices. Explore our collection of AI skilling resources for you and your students.

Equipping learners with essential AI skills

Over the past few years, companies around the world have seen a paradigm shift in how individuals consume content and attain new skills—changes that will only continue to accelerate and evolve. This shift highlights the need for continuous adaptation to emerging technologies and collaborative efforts to bridge the AI skills gap. Microsoft and Pearson, the world’s lifelong learning company, announced a strategic collaboration to help organizations realize the full value of AI through reskilling.

The partnership extends the efforts of both Microsoft and Pearson to provide AI skilling to people across the globe. Whether you, your team, or your students are just getting started or looking to refine your capabilities, discover learning opportunities to support your journey.

Possibilities for innovation

Become an MIE Expert or Showcase School

The opportunity of AI is here, empowering educators and institutions to drive innovation and redefine possibilities in education. We recognize and support leading educators and schools through the Microsoft Innovative Educator (MIE) Experts and Showcase Schools programs. If you’re leading education innovation for your students, this is your opportunity!

Nominations for the 2025-2026 academic year are open until July 31, 2025. Learn how you can empower your entire community—students, educators, and staff—to achieve better outcomes today and prepare for the opportunities of tomorrow.

Defend against cyberthreats with student SOCs

The Microsoft Student SOC (Security Operations Center) initiative aims to bridge the significant skills gap in the cybersecurity sector and education. This initiative includes the Microsoft Student SOC Toolkit and implementation guide as free resources, along with training and certification to assist leaders at high schools and universities in addressing the cybersecurity challenges faced in education.

Student SOCs are becoming increasingly popular across the US, largely because of the need for an extra set of hands on security teams. With a student SOC, educational institutions can strengthen their cybersecurity defenses while also offering students invaluable hands-on training that equips them with the skills to step confidently into the workforce.

Optimizing AI strategy in higher education

As generative AI is increasingly embraced in higher education, school leaders are rethinking how they teach, conduct research, and support students and staff—driving innovation that’s reshaping the future of higher education. Define your institutional strategy and innovate with confidence by using the Cloud AI Adoption for Higher Education e-book. It offers structured guidance that helps prepare organizations to adopt AI at scale.

To fully harness AI’s potential, it’s important to develop cohesive strategies that align AI adoption with the core mission of your institution, ensuring long-term impact and responsible evolution. Get started with the Cloud AI Adoption for Higher Education e-book to develop an AI strategy and implementation plan.

These are just a few of the latest updates and features available—and we’re not stopping there. Microsoft Education supports educators with tools, features, and resources designed to simplify workflows, enhance student engagement and professional learning, and foster innovation. Explore these tools and updates today—and check back often for more ways to reimagine education with Microsoft.

The post Extend your teaching toolkit with the latest updates from Microsoft Education appeared first on Microsoft Education Blog.

Transforming education with Microsoft 365 Copilot Chat

We believe there’s an opportunity to empower everyone with a copilot and transform education experiences with agents. That’s why we offer agents in Copilot Chat, available at no additional cost when referencing data from the web and on a pay-as-you-go basis when using institutional data. Agents are also available with a Microsoft 365 Copilot license.

You can build an agent using natural language and additional configuration in Copilot Chat or get started with an agent template. With Copilot Chat, agents can be accessed and managed directly in the chat and enterprise data protection helps keep your experience safe and secure.

Using Copilot Chat agents in education

Whether you’re building a custom agent or taking advantage of agent templates, there are numerous ways that agents in Copilot Chat can make a positive impact on your day-to-day activities. Here are some of the ways eligible students, educators, administrators, and leaders can benefit from agents in Copilot Chat:

• Provide immediate support – Answer commonly asked questions using your data sources and help navigate institutional resources in real-time. Agents can help troubleshoot IT issues, provide guidance from resources on school policies, programs, or processes like enrollment.
• Generate tailored content – Create the materials you need based on your instructions and reference resources whether it’s a study guide, lesson plan, professional development, or school communication. Upload your files like standards, curriculum documents, guidelines, or requirements to tailor your agent for the task.
• Test your knowledge – Build agents to help students succeed in their classes by designing them with specific instructions and materials. Agents can then support students as they study with custom quizzes, feedback, and practice through simulations of relevant real-world scenarios.
• Uncover and dive into insights – Instantly summarize, analyze, and explore insights across multiple files or a folder of knowledge. Understand and ask questions about trends in your data across areas like student performance, finance, operations, or community feedback.

Using agent templates in Copilot Chat

Microsoft 365 Copilot comes with a set of agent templates that are ready to use and perform a wide range of tasks to help support you. Here are a few existing agents that are ready to customize and use:

• Idea Coach – Enhance brainstorming with fun and engaging agenda and action plans.
• Prompt Coach – Create effective Copilot Chat prompts.
• Writing Coach – Refine your writing to boost effectiveness.
• Career Coach – Receive personalized career advice, goals, and action plans.

Select “Get agents” in the right-side panel of Copilot Chat to find agent templates, including the ones above. You can search for specific agents or simply browse the library within Copilot Chat to find additional agents that work for you. Additionally, your institution may have created tailored agents for you to use.

Creating agents in Copilot Chat

It’s quick and easy to create customized agents in Copilot Chat. Here’s how to start building your own agents:

1. Create an agent. Select “Create an agent” in the right-side pane of Copilot Chat to open the agent builder. You can create and name your new agent or choose a provided template.
2. Define your agent’s instructions. Use the chat to describe what you’d like your agent to do. You should also include the style and tone it should use while completing tasks. For example: “Create an agent to help students in my Intro to Business Comms study and prepare for the midterm.”
3. Configure your agent. If you’d like to make improvements or changes to your agent, you can add documents, data, and files to its knowledge base. You can also edit your agent’s instructions at any time to adjust its responses.
4. Publish the agent. When you’re happy with your agent’s output, you can publish your agent for you and others in your institution to use. As the needs of your institution change, you can continue to adjust your agent or create new ones for different purposes.

Here are some ways you can use your customized agents:

• Answering frequently asked questions.
• Helping new students navigate school resources.
• Giving feedback based on existing rubrics or frameworks.
• Explore insights from data in accessible ways.
• Tailoring lessons to specific content, standards, or student needs.

You can keep agents up to date by selecting “Create an agent” to open the agent builder and expanding the drop-down menu at the top to select “View all agents.” This will allow you to view, edit, and share agents within your institution and ensure they’re still meeting your needs.

Managing agents in Copilot Chat for IT admins

The key to successful agent management for IT administrators is understanding how agent usage is measured and billed. Each agent’s usage is tracked by the number of messages they handle, and the total cost for your institution is calculated based on the sum of these messages.

For IT admins, purchasing messages is straightforward. You can buy them through the Copilot Studio meter in Microsoft Azure, which offers a convenient pay-as-you-go option. Once you’ve got your messages, Microsoft Power Platform admin center is where you’ll set up billing and assign message capacity to Copilot Chat and individual agents.

It’s important to note that agent message usage can vary. Factors such as an agent’s complexity, how frequently they’re used, and the specific features they employ all play a role in determining their message count. See a quick walkthrough of agent management within Microsoft Power Platform admin center and learn more about agent management.

Agent innovation in education

Agents in Copilot Chat offer ways to enhance and streamline your daily activities. You can build one using natural language or start with an agent template. Managing agents directly within Copilot Chat is designed to be seamless, and enterprise data protection helps keep your experience secure. Discover how agents can provide immediate support by answering common questions and navigating institutional resources, generate tailored content like study guides and lesson plans, and uncover valuable insights from your data.

We’re excited to continue developing resources to support your use of AI in education. Whether you choose to create custom agents or use templates, Copilot Chat helps to ensure a secure and efficient way to make AI work for you. Explore how using agents in education can support your unique needs and help free up your time to focus on what matters most.

The post Empowering everyone with agents in Copilot Chat appeared first on Microsoft Education Blog.

To maximize AI’s potential, it’s important to first develop cohesive strategies that align AI adoption with the core mission of your institution, ensuring long-term impact and responsible evolution. Microsoft is committed to helping you define your institutional strategy and innovate with confidence. The Cloud AI Adoption for Higher Education e-book contains structured guidance that prepares organizations to adopt AI at scale, beginning with key operational processes for creation of a wholistic AI strategy. This includes establishing institutional AI leadership, aligning your plan to institutional goals, prioritizing the most valuable AI use cases, and finally identifying the right AI technology strategy for the institution.

Let’s take a closer look at how institutions can develop an AI strategy that aligns with their specific needs and capabilities, reviewing key considerations to help strike the right balance between speed, simplicity, and customization in achieving their desired outcomes.

Key considerations for AI strategy in higher education

When defining an AI technology strategy, you’ll likely need to weigh trade-offs between ease of implementation and the flexibility to build fully customized solutions. Low-code tools provide speed and accessibility, ideal for fast deployment and integration with existing systems but offer limited customization.

Pro-code solutions, on the other hand, enable deep innovation through advanced orchestration, data governance, and full code access but take more time and technical expertise to configure. Comprehensive AI solutions from Microsoft span this spectrum, offering tools that support both rapid deployment as well as deeply customizable development paths.

Deploy AI quickly with out-of-the-box tools

You can empower faculty and staff with AI tools that require minimal technical expertise or setup. Out-of-the-box solutions like Microsoft 365 Copilot and Copilot Chat can make it easy to boost individual productivity with AI-powered support for writing, analyzing, and collaborating across apps in Microsoft 365. These tools can also streamline workflows in areas like security and operations, embedding intelligence directly into the applications faculty and staff already use. For more tailored experiences, you can extend and customize capabilities using the graphical development environment in Microsoft Copilot Studio—building role-specific agents that address unique campus needs with ease.

Check out how the University of South Florida (USF) drives innovation and acceleration with Copilot.

Customize AI solutions to fit your institution’s goals

You can tailor AI adoption to your specific goals using Microsoft Platform as a service (PaaS) solutions, choosing between fully managed services for ease of deployment or infrastructure-level control for advanced research. With tools like Copilot Studio and Azure AI Foundry, you can build and deploy custom AI agents or applications—without the burden of managing infrastructure.

For example, retrieval-augmented generation (RAG) can power AI agents that support tutoring and research by synthesizing timely information into clear, accurate explanations. You can also fine-tune generative AI models to personalize learning and streamline workflows, while maintaining privacy, security, and responsible use through Microsoft Azure AI Content Safety. These flexible options empower universities to innovate at scale and align AI capabilities with academic, operational, and research priorities.

Discover how Babson College meets the demands of its evolving strategic goals through Azure AI.

Accelerate research and scale AI workloads with full control

Microsoft infrastructure as a service (IaaS) AI solutions empower you to take on compute-intensive workloads using scalable, cost-effective cloud resources—enabling reproducible research while helping to manage AI computing costs. Tools like Microsoft Azure CycleCloud, Batch, and Kubernetes support model training and orchestrate complex workloads for advanced simulations, including climate modeling and biomedical research.

These platforms also improve collaboration and data sharing across institutions, enabling analytics and AI-powered insights in fields such as genomics, materials science, and social research. Built on trusted and secure cloud infrastructure, these solutions support compliance with regulatory standards—allowing researchers to innovate efficiently and responsibly.

Learn how the University of Nottingham optimizes AI computing costs while ensuring research reproducibility through accessing AI infrastructure.

Combine solutions to match your goals and resources

It’s important to acknowledge that the right AI technology strategy isn’t necessarily one path, but potentially the right combination of paths. In many cases, the most effective strategy combines multiple approaches—software as a service (SaaS), PaaS, or IaaS solutions. A hybrid strategy allows you to balance speed and scalability with customization and control—selecting ready-to-use tools for common tasks while developing tailored solutions for high-impact use cases. Trade-offs may need to be made between out-of-the-box value and deep customization, depending on the paths you select. Microsoft AI solutions give you the freedom to mix and match capabilities in ways that best support the mission, resources, and technical readiness of your institution.

Begin your AI journey today in higher education

As AI becomes an integral part of the educational landscape, the question for leaders in higher education is no longer if to adopt AI—but how to do so in a way that aligns with your institution’s values and long-term goals. By taking a thoughtful and responsible approach, you can harness AI not only to enhance learning and operations but also to create a lasting competitive advantage. Now is the time to chart a strategic course forward. Get started with the Cloud AI Adoption for Higher Education e-book to develop an AI strategy and implementation plan.

Explore these additional resources to learn more:

• Microsoft Cloud Adoption Framework for Azure
• Establish an AI Center of Excellence
• Comprehensive guidance for AI adoption and architecture

The post Best practices for optimizing AI strategy in higher education appeared first on Microsoft Education Blog.

Microsoft and our network of partners can support your journey forward with AI. Unlike many publicly available AI tools, a solution built by a Microsoft partner with Microsoft Azure OpenAI Service keeps your AI interactions private, allowing you to stay in control of your institution’s information. It’s also easier to maintain compliance with data privacy laws like Family Educational Rights and Privacy Act (FERPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA).

Microsoft’s commitment to Trustworthy AI means that AI is secure, safe, and private. Students, faculty, and researchers can also select from a wide array of leading models, with popular options from creators such as OpenAI, Meta, DeepSeek, and more, to find the best fit for their use cases.

In a datasheet on accelerating AI innovation, we highlight how our partner Cloudforce has developed the nebulaONE® solution, powered by Azure OpenAI Service, to simplify access to Microsoft’s most advanced generative AI capabilities. Let’s explore how it empowers institutions to achieve more.

How nebulaONE by Cloudforce aims to bring secure AI to all

Many students and faculty are already using generative AI. But as they adopt their own unsecured AI tools, it creates concerns with IT governance, security, privacy, and data protection, and it limits the ability to scale AI throughout the institution. Cloudforce, a Microsoft Supplier of the Year in 2024, has expertise in building AI solutions to address those concerns, as well as over a decade of experience designing and deploying complex infrastructure and cloud-native apps exclusively on Azure. Cloudforce built nebulaONE on Azure to use its built-in security and privacy features, and the company is engaged with dozens of higher education institutions to fulfill its mission of providing secure AI access for all.

A conversational generative AI gateway, nebulaONE allows students, faculty, researchers, and staff to harness cutting-edge AI models to reimagine learning experiences, accelerate research, protect intellectual property, and drive institutional efficiencies in every department. It includes an intuitive, multimodal chat interface for the AI interactions that are familiar to many, and it provides the ability to develop low-code, task-specific AI agents to drive innovation and efficiency across campus. The nebulaONE platform deploys to your Azure environment, so your data remains private, and you gain the compliance and security protections built into Azure AI services.

“We know leaders in higher education are facing pressure to prepare the workforce of tomorrow to succeed with AI, or risk being left behind,” says Cloudforce CEO Husein Sharaf. “We created nebulaONE to address the most pressing needs of educators and students, with a rapid implementation process that securely enables generative AI use at scale. Our campus-wide management layer keeps institutions in the driver’s seat from a cost and governance perspective, while a simple, custom-branded user interface drives user adoption. Our platform provides the foundation for a flexible AI strategy that evolves as new models and capabilities emerge.”

Cloudforce supports institutional leaders wherever you are in your journey, whether that’s exploring AI for the first time or connecting an AI platform to their full data estate. The Cloudforce team can host workshops to help identify early use cases or provide trainings and prompt-a-thons to reinforce best practices and teach you and your colleagues how to develop your own agents. They also offer assistance with change management and strategic communications to drive campus-wide adoption of nebulaONE and the uses that provide the most value for your institution.

The real-world impact of generative AI in higher education

One success story comes from the University of California, Los Angeles, John E. Anderson Graduate School of Management (UCLA Anderson). Leaders at UCLA Anderson had concerns with using public AI platforms, so they looked for a partner who could deliver a secure, private experience that enabled their priority use cases. They chose to adopt nebulaONE because it’s a fully managed platform that deploys in their Azure environment, and within about two months, they launched a generative AI chatbot to support MBA students with their capstone project.

UCLA Anderson leaders sought to develop and deploy a host of AI-powered chatbots for a variety of specific purposes, and Cloudforce validated use cases and provided hands-on training to empower UCLA staff to independently build them with nebulaONE. The school has now deployed bots to help students register for classes and provide feedback on essays, as well as a forthcoming AI-powered agent that will reduce administrative tasks for career coaches so they can spend more time with the school’s 40,000 alumni. Several months after UCLA deployed the platform, monthly active user rates continued to increase rapidly, growing by 485% from December 2024 to January 2025.

UCLA is hardly alone. A growing number of colleges and universities are deploying nebulaONE to harness the power of AI:

• California State University, Fullerton (Cal State Fullerton) now provides secure, university-managed AI for all students through TitanGPT, as the custom-branded platform is known. They have also started exploring use cases for support solutions, like an agent to streamline HelpDesk support and their IT ticketing system.
• London Business School sought to find a cost-effective, scalable AI solution, with access to a variety of AI foundation models. After a brief demo, they quickly began a full deployment to all 6,000 students, faculty, and researchers—the first in the United Kingdom to do so.
• TerpAI, the chatbot built on the nebulaONE platform at the University of Maryland, acts as a digital assistant and educational resource to help faculty and students brainstorm ideas, analyze data, create study guides, develop lesson plans, and more.
• The platform is nicknamed CWRU AI at Case Western Reserve University (CWRU), where the CRWU community can select between AI models like OpenAI’s ChatGPT 4o or 3.5 Turbo, Meta’s Llama 3.2, and DeepSeek R1. CWRU AI uses AI reasoning to analyze images, PDFs, Word, and Excel files, and the community can deploy chatbots connected to specific data sources for departments or groups.

Learn more about what’s possible with AI

These examples highlight how leaders in higher education can quickly and securely implement generative AI to enhance student services, academic offerings, and operational efficiency. Ready to deploy AI at your school? Discover how nebulaONE can make AI accessible by downloading the datasheet from Microsoft and Cloudforce.

Learn more about how to get started with these resources:

• Explore the features and benefits of nebulaONE.
• Find out how institutions are reimagining student experiences with Azure OpenAI Service.
• Explore the benefits of powering your institution with Azure.
• Discover the AI learning hub, which includes documentation for adopting AI and trainings to improve AI skills for a variety of roles.

¹ Jenay Robert. 2024 EDUCAUSE AI Landscape Study​. Research report. Boulder, CO, US: EDUCAUSE, February 2024.

The post How Microsoft and Cloudforce help institutions innovate with Azure AI appeared first on Microsoft Education Blog.