{"id":1296,"date":"2020-11-23T09:00:00","date_gmt":"2020-11-23T17:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/education\/blog\/2020\/11\/23\/understanding-the-parent-mindset-during-remote-and-hybrid-learning\/"},"modified":"2020-11-23T09:00:00","modified_gmt":"2020-11-23T17:00:00","slug":"understanding-the-parent-mindset-during-remote-and-hybrid-learning","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/education\/blog\/2020\/11\/understanding-the-parent-mindset-during-remote-and-hybrid-learning\/","title":{"rendered":"Understanding the parent mindset during remote and hybrid learning"},"content":{"rendered":"

As a veteran teacher, I usually had a pretty good idea of how I could support parents and guardians with their students\u2019 education. But sometimes a family-teacher conference would reveal something I didn\u2019t know. I realized that together, we could work on a solution.<\/p>\n

That was before the pandemic\u2014back when the learning environment was still fully in the classroom and educators could meet with families face-to-face. In this new remote and hybrid learning environment, we don\u2019t have the experience to know what our families need from us. And with social distancing in place, it\u2019s more challenging to find out.<\/p>\n

So, Microsoft did the asking to find even better solutions for the current environment.<\/p>\n

I\u2019m part of an independent research team, Program 11, that reached out to parents to learn more about how families are dealing with remote and hybrid learning. There\u2019s been a lot of speculation about what parents and guardians are struggling with (and our team had our own personal experiences as parents and educators), but we wanted to hear it from a broader audience.<\/p>\n

The question was: How could Microsoft tools and technology help parents and families support their students\u2019 remote and hybrid learning even more?<\/p>\n

Our interviews and survey results revealed that even though parents share some challenges and beliefs, their experiences are not universal. So, there can be no \u201cone-size-fits-all\u201d approach to supporting families. Luckily, three sizes cover most!<\/p>\n

We found that most families fall within one of three different categories. Families feel like they\u2019re either thriving, coping, or overwhelmed. I\u2019ll go over some of the research data1,2<\/sup>, and describe the three parent mindsets. Then I\u2019ll show you what we\u2019re doing to help educators get families the resources they\u2019ve asked for.<\/p>\n

What parents and guardians agree on<\/h3>\n

To say that educators are working tirelessly is an understatement. You continue to provide amazing instruction, focus on student well-being, and communicate with parents despite all the challenges that accompany remote and hybrid learning. The results of our research show that parents know this, and they appreciate it.<\/p>\n

\n

The majority of parents are satisfied or very satisfied with teacher communication, one-on-one time and the resources teachers are providing to support remote learning.<\/p>\n<\/blockquote>\n

Even though parents and guardians are impressed by teachers, many feel schools and districts are asking too much of parents during remote or hybrid learning. Parents continue to worry about their student\u2019s health, online safety, and social-emotional well-being. They want resources to help them more effectively engage in their student\u2019s learning, especially when they don\u2019t feel confident in their ability to offer support.<\/p>\n

\n

About 45 percent of parents \u201cworry a lot\u201d about both COVID-19 and their student staying on track in school.<\/p>\n<\/blockquote>\n

Different parent mindsets<\/h3>\n

I\u2019m sure it comes as no surprise that even though parents share some similar opinions, some are having vastly different experiences. You\u2019ve likely witnessed this in your own practice.<\/p>\n

Some parents feel like their families are thriving<\/strong> in the remote or hybrid learning environment. These parents are deeply engaged in their student\u2019s learning and are seeking ways to take their student\u2019s academic education to the next level. These parents often have older students or students who perform above grade-level.<\/p>\n

Others feel like they are coping<\/strong>. These parents have concerns about their student\u2019s social and emotional well-being and health that sometimes overshadow academic concerns. They feel the pressures of balancing school with other responsibilities but feel more engaged in their student\u2019s learning than ever before.<\/p>\n

And other parents feel overwhelmed<\/strong> by the demands placed on them due to remote and hybrid learning. These parents are concerned about meeting their family\u2019s basic needs and do not feel confident they have the skills or resources to support their student\u2019s education right now. These families are more likely to have younger students.<\/p>\n

\n

Parent mindsets are not fixed. With support, even the most overwhelmed parents can begin to feel like they\u2019re thriving!<\/p>\n<\/blockquote>\n

Supporting educators in supporting families<\/h3>\n

This data really helps us better understand how families are experiencing remote and hybrid learning. But what\u2019s really important to an educator is what education technology companies like Microsoft can do to help.<\/p>\n

And here it is: an easy to navigate webpage<\/a><\/strong> where you can send your families to learn which parent mindset describes their experience. From there, they can find resources picked specifically for them, based on their needs and preferences.<\/p>\n

We hope that these resources help parents and families feel more confident about supporting their student\u2019s education. Teachers, if you\u2019d like to provide the families of your students with more information, please download this infographic<\/strong><\/a> to send with your next correspondence, or you can provide them with a link to the parent mindset webpage. You can also urge parents and families to join the free remote learning family workshop series<\/a><\/strong> that Microsoft is hosting.<\/p>\n

You can download the full Parent and Family Remote and Hybrid Learning research brief here<\/strong><\/a>.<\/p>\n

<\/div>\n\n

About the author:<\/strong><\/p>\n

Teagan Carlson is an education consultant and writer whose work has been featured in Edsurge. She joined the education research team at Program 11 as a subject matter expert, having taught ELA and ELD for fourteen years. She has her M.A. in Educational Psychology.<\/p>\n

Footnotes:<\/strong><\/p>\n

1. Microsoft, \u201cSurvey Data Helps Microsoft Uncover Three Distinct Parent Mindsets When It Comes to Remote and Hybrid Learning.\u201d https:\/\/aka.ms\/MSParentSurveyChartsDeck<\/p>\n

2. Microsoft, \u201cMicrosoft Education Parent and Family Research.\u201d https:\/\/aka.ms\/MSParentSurveyResearchBrief<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"

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