{"id":8340,"date":"2025-04-17T09:00:00","date_gmt":"2025-04-17T16:00:00","guid":{"rendered":""},"modified":"2025-09-23T10:11:42","modified_gmt":"2025-09-23T17:11:42","slug":"how-microsoft-and-cloudforce-help-institutions-innovate-with-azure-ai","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/education\/blog\/2025\/04\/how-microsoft-and-cloudforce-help-institutions-innovate-with-azure-ai\/","title":{"rendered":"How Microsoft and Cloudforce help institutions innovate with Azure AI"},"content":{"rendered":"\n<p>\n  Many leaders in higher education are eager to tap into the vast potential of AI. In fact, 89% of institutions are engaged in AI strategic planning in some capacity.<sup>1<\/sup> They aim to improve student outcomes with personalized learning, streamline administrative tasks for faculty and staff with AI-powered agents, and take advantage of the countless other ways generative AI can help them innovate. Top institutions are already deploying AI platforms in higher education.\n<\/p>\n\n\n\n<p>\n  Microsoft and our network of partners can support your journey forward with AI. Unlike many publicly available AI tools, a solution built by a Microsoft partner with Microsoft Azure OpenAI Service keeps your AI interactions private, allowing you to stay in control of your institution\u2019s information. It\u2019s also easier to maintain compliance with data privacy laws like Family Educational Rights and Privacy Act (FERPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA).\n<\/p>\n\n\n\n<aside class=\"cta-block cta-block--align-right cta-block--has-image wp-block-msx-cta\" data-bi-an=\"CTA Block\">\n\t<div class=\"cta-block__content\">\n\t\t\t\t\t<div class=\"cta-block__image-container\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-student-06-900px.jpg\" class=\"cta-block__image\" alt=\"A student works on a 2-in-1 device while sitting outside a university building.\" srcset=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-student-06-900px.jpg 600w, https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-student-06-900px-300x300.jpg 300w, https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-student-06-900px-150x150.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"cta-block__body\">\n\t\t\t<h2 class=\"cta-block__headline\">Bring opportunity to life<\/h2>\n\t\t\t<p class=\"cta-block__text\">Discover the potential of AI to help accelerate learning, prepare students for the future, and improve efficiency.<\/p>\n\t\t\t\t\t\t\t<div class=\"cta-block__actions\">\n\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.microsoft.com\/en-us\/education\/ai-in-education\"\n\t\t\t\t\t\tclass=\"btn cta-block__link btn-light\"\n\t\t\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\tExplore AI in education\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/aside>\n\n\n\n<p><a href=\"https:\/\/blogs.microsoft.com\/blog\/2024\/09\/24\/microsoft-trustworthy-ai-unlocking-human-potential-starts-with-trust\/\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft\u2019s commitment to Trustworthy AI<\/a> means that AI is secure, safe, and private. Students, faculty, and researchers can also select from a wide array of leading models, with popular options from creators such as OpenAI, Meta, DeepSeek, and more, to find the best fit for their use cases.<\/p>\n\n\n\n<p>In a datasheet on accelerating AI innovation, we highlight how our partner Cloudforce has developed the nebulaONE\u00ae solution, powered by <a href=\"https:\/\/azure.microsoft.com\/en-us\/products\/ai-services\/openai-service\" target=\"_blank\" rel=\"noreferrer noopener\">Azure OpenAI Service<\/a>, to simplify access to Microsoft\u2019s most advanced generative AI capabilities. Let\u2019s explore how it empowers institutions to achieve more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-nebulaone-by-cloudforce-aims-to-bring-secure-ai-to-all\">How nebulaONE by Cloudforce aims to bring secure AI to all<\/h2>\n\n\n\n<p>Many students and faculty are already using generative AI. But as they adopt their own unsecured AI tools, it creates concerns with IT governance, security, privacy, and data protection, and it limits the ability to scale AI throughout the institution. Cloudforce, a Microsoft Supplier of the Year in 2024, has expertise in building AI solutions to address those concerns, as well as over a decade of experience designing and deploying complex infrastructure and cloud-native apps exclusively on Azure. Cloudforce built nebulaONE on Azure to use its built-in security and privacy features, and the company is engaged with dozens of higher education institutions to fulfill its mission of providing secure AI access for all.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-chevron-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.microsoft.com\/en-us\/education\/products\/azure-for-education\">Discover Azure in education<\/a><\/div>\n<\/div>\n\n\n\n<p>A&nbsp;conversational generative AI gateway, nebulaONE allows students, faculty, researchers, and staff to harness cutting-edge AI models to reimagine learning experiences, accelerate research, protect intellectual property, and drive institutional efficiencies in every department. It includes an intuitive, <a href=\"https:\/\/news.microsoft.com\/source\/features\/ai\/beyond-words-ai-goes-multimodal-to-meet-you-where-you-are\/\" target=\"_blank\" rel=\"noreferrer noopener\">multimodal chat interface<\/a> for the AI interactions that are familiar to many, and it provides the ability to develop low-code, task-specific AI agents to drive innovation and efficiency across campus. The nebulaONE platform deploys to your Azure environment, so your data remains private, and you gain the compliance and security protections built into Azure AI services.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d845a2016be&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/LBS-AI-Agents.webp\" alt=\"The nebulaOne interface for London Business School (L B S), including L B S A I for general questions, L B S A I Tutor for exam prep, L B S Chat for FAQs, and L B S Course Selection Agent, and a section for personal agents created.\" class=\"wp-image-8356 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/LBS-AI-Agents.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Click to enlarge<\/figcaption><\/figure>\n\n\n\n<p>\n  \u201cWe know leaders in higher education are facing pressure to prepare the workforce of tomorrow to succeed with AI, or risk being left behind,\u201d says Cloudforce CEO Husein Sharaf. \u201cWe created nebulaONE to address the most pressing needs of educators and students, with a rapid implementation process that securely enables generative AI use at scale. Our campus-wide management layer keeps institutions in the driver\u2019s seat from a cost and governance perspective, while a simple, custom-branded user interface drives user adoption. Our platform provides the foundation for a flexible AI strategy that evolves as new models and capabilities emerge.\u201d\n<\/p>\n\n\n\n<p>\n  Cloudforce supports institutional leaders wherever you are in your journey, whether that\u2019s exploring AI for the first time or connecting an AI platform to their full data estate. The Cloudforce team can host workshops to help identify early use cases or provide trainings and prompt-a-thons to reinforce best practices and teach you and your colleagues how to develop your own agents. They also offer assistance with change management and strategic communications to drive campus-wide adoption of nebulaONE and the uses that provide the most value for your institution.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-real-world-impact-of-generative-ai-in-higher-education\">The real-world impact of generative AI in higher education<\/h2>\n\n\n\n<p>\n  One success story comes from the University of California, Los Angeles, John E. Anderson Graduate School of Management (<strong>UCLA Anderson<\/strong>). Leaders at UCLA Anderson had concerns with using public AI platforms, so they looked for a partner who could deliver a secure, private experience that enabled their priority use cases. They chose to adopt nebulaONE because it\u2019s a fully managed platform that deploys in their Azure environment, and within about two months, they launched a generative AI chatbot to support MBA students with their capstone project.\n<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-chevron-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.microsoft.com\/en-us\/education\/ai-in-education\">Explore AI in education<\/a><\/div>\n<\/div>\n\n\n\n<p>\n  UCLA Anderson leaders sought to develop and deploy a host of AI-powered chatbots for a variety of specific purposes, and Cloudforce validated use cases and provided hands-on training to empower UCLA staff to independently build them with nebulaONE. The school has now deployed bots to help students register for classes and provide feedback on essays, as well as a forthcoming AI-powered agent that will reduce administrative tasks for career coaches so they can spend more time with the school\u2019s 40,000 alumni. Several months after UCLA deployed the platform, monthly active user rates continued to increase rapidly, growing by 485% from December 2024 to January 2025.\n<\/p>\n\n\n\n<p>\n  UCLA is hardly alone. A growing number of colleges and universities are deploying nebulaONE to harness the power of AI:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>California State University, Fullerton (<strong>Cal State Fullerton<\/strong>) now provides secure, university-managed AI for all students through <a href=\"https:\/\/www.fullerton.edu\/it\/services\/software\/titangpt\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">TitanGPT<\/a>, as the custom-branded platform is known. They have also started exploring use cases for support solutions, like an agent to streamline HelpDesk support and their IT ticketing system.  <\/li>\n\n\n\n<li><strong>London Business School<\/strong> sought to find a cost-effective, scalable AI solution, with access to a variety of AI foundation models. After a brief demo, they quickly began a full deployment to all 6,000 students, faculty, and researchers\u2014the first in the United Kingdom to do so.<\/li>\n\n\n\n<li><a href=\"https:\/\/ai.umd.edu\/resources\/services\/terpai\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">TerpAI<\/a>, the chatbot built on the nebulaONE platform at the <strong>University of Maryland<\/strong>, acts as a digital assistant and educational resource to help faculty and students brainstorm ideas, analyze data, create study guides, develop lesson plans, and more.<\/li>\n\n\n\n<li>The platform is nicknamed <a href=\"https:\/\/case.edu\/utech\/help\/knowledge-base\/ai-artificial-intelligence\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CWRU AI<\/a> at <strong>Case Western Reserve University <\/strong>(CWRU), where the CRWU community can select between AI models like OpenAI&#8217;s ChatGPT 4o or 3.5 Turbo, Meta\u2019s Llama 3.2, and DeepSeek R1. CWRU AI uses AI reasoning to analyze images, PDFs, Word, and Excel files, and the community can deploy chatbots connected to specific data sources for departments or groups.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"learn-more-about-what-s-possible-with-ai\">Learn more about what\u2019s possible with AI<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-students-08-900px.jpg\" alt=\"Two higher education students sitting at a table and collaborating in a university common area.\" class=\"wp-image-8350\" srcset=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-students-08-900px.jpg 900w, https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-students-08-900px-300x200.jpg 300w, https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Education-HED-students-08-900px-768x512.jpg 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>\n  These examples highlight how leaders in higher education can quickly and securely implement generative AI to enhance student services, academic offerings, and operational efficiency. Ready to deploy AI at your school? Discover how nebulaONE can make AI accessible by downloading the datasheet from Microsoft and Cloudforce.\n<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-chevron-right\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cdn-dynmedia-1.microsoft.com\/is\/content\/microsoftcorp\/microsoft\/bade\/documents\/products-and-services\/en-us\/education\/Microsoft-Azure-EDU-Cloudforce-Datasheet.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the AI innovation datasheet<\/a><\/div>\n<\/div>\n\n\n\n<p>\n  Learn more about how to get started with these resources:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Explore the <a href=\"https:\/\/www.nebulaone.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">features and benefits of nebulaONE<\/a>.  <\/li>\n\n\n\n<li>Find out how institutions are <a href=\"https:\/\/aka.ms\/MSFTEDU-AOAI-in-HED\">reimagining student experiences<\/a> with Azure OpenAI Service.  <\/li>\n\n\n\n<li>Explore the benefits of powering your <a href=\"https:\/\/aka.ms\/azure-for-education\">institution with Azure<\/a>.  <\/li>\n\n\n\n<li>Discover the <a href=\"https:\/\/learn.microsoft.com\/en-us\/ai\/?tabs=developer\" target=\"_blank\" rel=\"noreferrer noopener\">AI learning hub<\/a>, which includes documentation for adopting AI and trainings to improve AI skills for a variety of roles.  <\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><sup>1 <\/sup>Jenay Robert. <a href=\"https:\/\/www.educause.edu\/ecar\/research-publications\/2024\/2024-educause-ai-landscape-study\/introduction-and-key-findings\" target=\"_blank\" rel=\"noreferrer noopener\">2024 EDUCAUSE AI Landscape Study<\/a>\u200b. Research report. Boulder, CO, US: EDUCAUSE, February 2024.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how deploying AI platforms in higher education with Microsoft and Cloudforce can help improve outcomes, streamline tasks, and ensure data privacy.<\/p>\n","protected":false},"author":26,"featured_media":8336,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":["aiblog-content-sync"],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","footnotes":""},"categories":[],"tags":[],"audience":[249,250],"content-type":[326,155],"product":[690],"topic":[166,167],"coauthors":[231],"class_list":["post-8340","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","audience-education-decision-makers","audience-it-professionals","content-type-education-trends","content-type-news","product-microsoft-azure","topic-ai-in-education","topic-higher-education","review-flag-1-1722542297-177","review-flag-2-1722542297-235","review-flag-3-1722542297-743","review-flag-5-1722542297-784","review-flag-6-1722542297-545","review-flag-micro-1722542304-910","review-flag-new-1722542295-257","review-flag-partn-1722542295-725"],"yoast_head":"<!-- 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