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Goodreads | 11E: Map user behaviors to system outputs
Goodreads makes clear why it made a recommendation (
Guideline 11
) when it shows an explanation based on user behavior (
Pattern 11E
), suggesting books based on the user’s interest in specific genres and the user’s “To read shelf.”
Image captured July 2020.
G11: Make clear why the system did what it did.
News, media, and entertainment
Social networking
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Guideline 11 > Pattern 11E
Pattern 11E: Map user behaviors to system outputs
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
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