HAX Design Library

Guideline 2

Make clear how well the system can do what it can do

Help the user understand how often the AI system may make mistakes.

Guideline 2 > Pattern 2A

Pattern 2A: Match the level of precision in UI communication with the system performance – Language

Guideline 2 > Pattern 2B

Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers

Guideline 2 > Pattern 2C

Pattern 2C: Report system performance information

Guideline 2 > Pattern 2C > Example

SimCam | 2C: Report system performance information

Guideline 2 > Pattern 2D

Pattern 2D: Provide low performance alerts

Guideline 2 > Pattern 2D > Example

Microsoft Teams | 2D: Provide low performance alerts

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.

Guideline 15

Encourage granular feedback

Enable the user to provide feedback indicating their preferences during regular interaction with the AI system.

Guideline 15 > Pattern 15A

Pattern 15D: Use existing public rating or interaction data as feedback for the system

Guideline 16

Convey the consequences of user actions

Immediately update or convey how user actions will impact future behaviors of the AI system.

Guideline 16 > Pattern 16A

Pattern 16A: Feedforward: Convey the consequences of user actions before the user takes action

Guideline 16 > Pattern 16B

Pattern 16B: Feedback: Convey the consequences of user actions after the user takes action

Guideline 16 > Pattern 16C

Pattern 16C: Remind of consequences of a past action and ask for reconfirmation

Guideline 16 > Pattern 16D

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.