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HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

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Guidelines Design Patterns Examples

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G1: Make clear what the system can do.G2: Make clear how well the system can do what it can do.G3: Time services based on context.G4: Show contextually relevant information.G5: Match relevant social norms.G6: Mitigate social biases.G7: Support efficient invocation.G8: Support efficient dismissal.G9: Support efficient correction.G10: Scope services when in doubt.G11: Make clear why the system did what it did.G12: Remember recent interactions.G13: Learn from user behavior.G14: Update and adapt cautiously.G15: Encourage granular feedback.G16: Convey the consequences of user actions.G17: Provide global controls.G18: Notify users about changes.

Product Categories

Advertising Chatbot E-commerce Email Health and wellness Maps and navigation News, media, and entertainment Productivity Search engine Social networking Voice assistants Writing and editing

AI Type

Classification Facial recognition Filtering and ranking Generative AI Image recognition Large Language Model Multi Modal Model Natural language processing (Text)Natural language processing (Voice)Prediction Recommender systems Route planning Search Text generation

Goals

Appropriate reliance Fairness Personalization Reliability Transparency

Submit a new pattern or example

Guideline 1 > Pattern 1A

Pattern 1A: Introductory blurb

G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness

Guideline 1 > Pattern 1B

Pattern 1B: Use explanation (G11) patterns

G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness

Guideline 1 > Pattern 1B > Example

Gmail | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1C

Pattern 1C: Expose system controls

G1: Make clear what the system can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness

Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Google Photos | 1C: Expose system controls

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Guideline 1 > Pattern 1D

Pattern 1D: Demonstrate possible system inputs

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