{"id":1513,"date":"2021-05-27T08:37:43","date_gmt":"2021-05-27T15:37:43","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/?post_type=example&p=1513"},"modified":"2023-05-25T19:06:27","modified_gmt":"2023-05-26T02:06:27","slug":"kommunicate-chatbot-g10-c-fall-back-to-other-strategies","status":"publish","type":"example","link":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/example\/kommunicate-chatbot-g10-c-fall-back-to-other-strategies\/","title":{"rendered":"Kommunicate chatbot | 10C: Fall back to other strategies"},"content":{"rendered":"
\n\t\n\n

Kommunicate chatbot | 10C: Fall back to other strategies<\/h2>\n\n\n\n
\"\"<\/figure>\n\n<\/div>\n\n\n\n\n\n
\"Chatbot
Kommunicate chatbot, when uncertain about a user\u2019s goals (Guideline 10<\/a>), informs the user when it is having difficulty helping ) and provides two fallback options: reporting an issue or transitioning to a human agent (Pattern 10C<\/a>). Image captured July 2020.<\/sub><\/sup><\/em><\/figcaption><\/figure>\n\n\n\n

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