{"id":635,"date":"2021-05-07T17:30:42","date_gmt":"2021-05-07T17:30:42","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/?post_type=pattern&#038;p=635"},"modified":"2023-10-25T07:27:02","modified_gmt":"2023-10-25T14:27:02","slug":"g1-d-demonstrate-possible-system-inputs","status":"publish","type":"pattern","link":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/pattern\/g1-d-demonstrate-possible-system-inputs\/","title":{"rendered":"Pattern 1D: Demonstrate possible system&nbsp;inputs"},"content":{"rendered":"\n\n<div class=\"toolkit-heading-with-image-block\">\n\t\n\n<h2 class=\"wp-block-heading\">Pattern 1D: Demonstrate possible system inputs<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"10\" src=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-1024x10.png\" alt=\"blue header bar\" class=\"wp-image-8823\" srcset=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-1024x10.png 1024w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-300x3.png 300w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-768x8.png 768w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-1536x16.png 1536w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/05\/blue-header-bar-1536x14-5-23-2048x21.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"problem\">Problem<\/h4>\n\n\n\n<p>The user needs to understand what the system can do.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"solution\">Solution<\/h4>\n\n\n\n<p>Show possible user inputs to demonstrate to the user what the system can do.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"use-when\">Use when<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The system supports explicit user input.<\/li>\n\n\n\n<li>It is hard for the user to discover the range of system capabilities.<\/li>\n\n\n\n<li>It is desirable to promote consistency among user inputs.<\/li>\n\n\n\n<li>It is desirable to influence the user\u2019s input toward what is easier for the system to understand.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"how\">How<\/h4>\n\n\n\n<p>Show possible user inputs in one or more of the following forms:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clickable preformulated user inputs.<\/li>\n\n\n\n<li>Non-clickable user inputs,&nbsp;which are usually pre-populated in a user input field.<\/li>\n\n\n\n<li>Fully preformulated possible user inputs.<\/li>\n\n\n\n<li>Possible user inputs formulated during user interaction through auto-completion.<\/li>\n\n\n\n<li>Static possible user inputs that do not change based on context.<\/li>\n\n\n\n<li>Conditional possible user inputs that change in response to the user\u2019s previous actions.<\/li>\n<\/ul>\n\n\n\n<p>Select possible user inputs to display based one or more considerations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Diversity \u2013 ensure the sample user inputs are sufficiently diverse to demonstrate the range of system capabilities.<\/li>\n\n\n\n<li>Popularity \u2013 select among popular or trending user inputs.<\/li>\n\n\n\n<li>Contextual relevance \u2013 for example, take into consideration current events or user goals.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"user-benefits\">User benefits<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enables the user to discover non-obvious system capabilities.<\/li>\n\n\n\n<li>Clickable preformulated user inputs enable the user to perform tasks efficiently.<\/li>\n\n\n\n<li>Possible user inputs selected on the basis of popularity or contextual relevance may have informational value beyond learning what the system can do.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"common-pitfalls\">Common pitfalls<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The system underperforms in response to a preformulated user input or to one that is similar.<\/li>\n\n\n\n<li>Sample preformulated user inputs promote undesirable social biases or violate social norms.<\/li>\n\n\n\n<li>Outputs resulting from preformulated user inputs promote undesirable social biases or violate social norms.<\/li>\n\n\n\n<li>The pattern implementation creates expectations that the system can do more than it is capable of.<\/li>\n<\/ul>\n\n\n\n<p><em>Note:<\/em>&nbsp;Over-inflated user expectations have been shown to cause frustration and even product abandonment.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"references\">References<\/h4>\n\n\n\n<p>Over-inflated user expectations have been shown to cause frustration and even product abandonment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jan Hartmann, Antonella De Angeli, and Alistair Sutcliffe. 2008.&nbsp;<a href=\"http:\/\/disi.unitn.it\/~deangeli\/homepage\/lib\/exe\/fetch.php?media=references:deangeli:framing_the_user_experience_information_biases_on_website_quality_judgement.pdf\">Framing the user experience: information biases on website quality judgement<\/a>. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI &#8217;08). Association for Computing Machinery, New York, NY, USA, 855\u2013864. DOI:<a href=\"https:\/\/doi.org\/10.1145\/1357054.1357190\">https:\/\/doi.org\/10.1145\/1357054.1357190<\/a><\/li>\n\n\n\n<li>Jaroslav Michalco, Jakob Grue Simonsen &amp; Kasper Hornb\u00e6k (2015)&nbsp;<a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/10447318.2015.1065696\">An Exploration of the Relation Between Expectations and User Experience<\/a>, International Journal of Human\u2013Computer Interaction, 31:9, 603-617, DOI:&nbsp;<a href=\"https:\/\/doi.org\/10.1080\/10447318.2015.1065696\">10.1080\/10447318.2015.1065696<\/a><\/li>\n\n\n\n<li>Daniel S. Weld and Gagan Basal. 2018. Intelligible Artificial Intelligence<\/li>\n\n\n\n<li>P. Robinette, W. Li, R. Allen, A. M. Howard and A. R. Wagner,&nbsp;<a href=\"https:\/\/www.cc.gatech.edu\/~alanwags\/pubs\/Robinette-HRI-2016.pdf\">Overtrust of robots in emergency evacuation scenarios<\/a>, 2016 11th ACM\/IEEE International Conference on Human-Robot Interaction (HRI), Christchurch, 2016, pp. 101-108, doi: 10.1109\/HRI.2016.7451740.<\/li>\n<\/ul>\n","protected":false},"menu_order":4,"template":"","meta":{"toolkit_pattern_number":"1D","ep_exclude_from_search":false},"application-type":[68,61,57,96,60,99,56,55,69,29,58,30,59],"goal":[114,123],"guideline-term":[3],"product-category":[71,70,23,64,62,26,66,28,65,32,63],"class_list":["post-635","pattern","type-pattern","status-publish","hentry","application-type-classification","application-type-facial-recognition","application-type-filtering-and-ranking","application-type-gen-ai","application-type-image-recognition","application-type-llm","application-type-natural-language-processing-text","application-type-natural-language-processing-voice","application-type-prediction","application-type-recommendation","application-type-route-planning","application-type-search","application-type-text-generation","goal-appropriate-reliance","goal-transparency","guideline-term-make-clear-what-the-system-can-do","product-category-advertising","product-category-chatbot","product-category-e-commerce","product-category-email","product-category-health-and-wellness","product-category-navigation","product-category-media-entertainment","product-category-productivity","product-category-search-engine","product-category-voice-assistants","product-category-writing-and-editing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pattern 1D: Demonstrate possible system inputs - Microsoft HAX Toolkit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/pattern\/g1-d-demonstrate-possible-system-inputs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pattern 1D: Demonstrate possible system inputs - Microsoft HAX Toolkit\" \/>\n<meta property=\"og:description\" content=\"Problem The user needs to understand what the system can do. 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