{"id":699,"date":"2021-05-13T19:56:08","date_gmt":"2021-05-13T19:56:08","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/?post_type=pattern&p=699"},"modified":"2023-10-25T07:49:33","modified_gmt":"2023-10-25T14:49:33","slug":"g11-b-global-explanations","status":"publish","type":"pattern","link":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/pattern\/g11-b-global-explanations\/","title":{"rendered":"Pattern 11B: Global explanations"},"content":{"rendered":"\n\n
\n\t\n\n

Pattern 11B: Global explanations<\/h2>\n\n\n\n
\"\"<\/figure>\n\n<\/div>\n\n\n\n

Problem<\/h4>\n\n\n\n

The user needs an explanation for why the system did what it did, and it is important for the user to understand how the AI system works in general.<\/p>\n\n\n\n

Solution<\/h4>\n\n\n\n

Make available an explanation that pertains to how the AI system makes decisions in general.<\/p>\n\n\n\n

Use when<\/h4>\n\n\n\n
    \n
  • The user wants transparency into the system\u2019s reasoning about a specific action.<\/li>\n\n\n\n
  • Policy or regulations require the system to make available an explanation.<\/li>\n<\/ul>\n\n\n\n

    How<\/h4>\n\n\n\n

    Get information about how the AI system makes decisions. See patterns G11-B\u2013G for different explanation styles.<\/p>\n\n\n\n

    If a global explanation isn\u2019t possible (e.g., like when the AI system doesn\u2019t pass information to the UI that\u2019s useful for global explanation), consider advocating with your team to pursue known methods for generating such explanations.<\/p>\n\n\n\n

    Ensure that the representation communicates that the explanation is specific to that AI system.<\/p>\n\n\n\n

    User benefits<\/h4>\n\n\n\n
      \n
    • Enables the user to update their understanding of AI system decisions.<\/li>\n\n\n\n
    • Enables the user to understand the system\u2019s reasoning.<\/li>\n<\/ul>\n\n\n\n

      Common pitfalls<\/h4>\n\n\n\n
        \n
      • Overly generic\/vague explanations that don\u2019t explain this specific AI system.<\/li>\n\n\n\n
      • Explanations that don\u2019t accurately represent how the AI system works. Consider consulting with an expert who can assess the functionality of the AI and validate whether the explanation is sufficiently accurate.<\/li>\n\n\n\n
      • Too much information in an explanation can be overwhelming to the user.<\/li>\n\n\n\n
      • The explanation portrays the AI system as more capable than it is or mysterious and impossible to understand (e.g., \u201cmagic\u201d).<\/li>\n<\/ul>\n","protected":false},"menu_order":112,"template":"","meta":{"toolkit_pattern_number":"11B","ep_exclude_from_search":false},"application-type":[68,61,57,96,60,99,56,55,69,29,58,30,59],"goal":[114,126,123],"guideline-term":[13],"product-category":[71,70,23,64,62,26,66,28,65,31,32,63],"class_list":["post-699","pattern","type-pattern","status-publish","hentry","application-type-classification","application-type-facial-recognition","application-type-filtering-and-ranking","application-type-gen-ai","application-type-image-recognition","application-type-llm","application-type-natural-language-processing-text","application-type-natural-language-processing-voice","application-type-prediction","application-type-recommendation","application-type-route-planning","application-type-search","application-type-text-generation","goal-appropriate-reliance","goal-reliability","goal-transparency","guideline-term-make-clear-why-the-system-did-what-it-did","product-category-advertising","product-category-chatbot","product-category-e-commerce","product-category-email","product-category-health-and-wellness","product-category-navigation","product-category-media-entertainment","product-category-productivity","product-category-search-engine","product-category-social-networks","product-category-voice-assistants","product-category-writing-and-editing"],"yoast_head":"\nPattern 11B: Global explanations - Microsoft HAX Toolkit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/pattern\/g11-b-global-explanations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pattern 11B: Global explanations - Microsoft HAX Toolkit\" \/>\n<meta property=\"og:description\" content=\"Problem The user needs an explanation for why the system did what it did, and it is important for the user to understand how the AI system works in general. 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