Category: Banking
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Microsoft Services and BIAN
Microsoft Services promotes the standardization offered by the BIAN model and collaborates with the industry to deliver innovative products that enhance the customer experience.
Hotels, realtors and concert tickets: How banks are becoming more relevant in customers’ daily lives
VeriPark Next Best Action, built on Microsoft Cloud Technology, is a solution that collects customer data from a wide variety of customer contact points: email, mobile apps, service center calls, in-branch conversations, ATM use and other channels.
Banking on technology: enabling an omnichannel approach in financial services
VeriPark Next Best Action, built on Microsoft Cloud Technology, combines predictive intelligence with up-to-date customer data from all channel interactions to support banks aiming to become truly omnichannel.
Cracking the millennial code: Building better banking relationships with digital natives
VeriPark Next Best Action is designed to help banks with attracting and retaining millennial customers who want to seamlessly bank whenever and wherever they are.
Microsoft at Sibos 2016: Update #1
From 26-29 September in Geneva, Microsoft will again have a major presence at Sibos, the global conference, exhibition and networking show hosted by SWIFT for the banking and capital markets industry.
Mobile-first banking
Innovative mobile solutions are helping banks to boost productivity and deliver exciting experiences, anywhere
The Digital Customer Experience
Banks are using innovative technologies to create exceptional digital experiences that support proactive and insightful conversations throughout the customer journey
Banking on bots
You may have seen the recent announcements from #Microsoft’s CEO declaring that bots are the next big thing with the company creating a platform for the creation of bots on other platforms – including its own Skype Instant Messenger channel. Following this, Facebook also premiered their platform at their f8 conference.
TIBCO to accelerate cloud adoption of banking and capital markets customers via Microsoft collaboration
TIBCO Software Inc., a global leader in integration, analytics, and event processing, has announced a collaboration with Microsoft Corp.
The Digital Bank: Empowering the workforce
Banking professionals have access to a whole host of modern productivity tools to enable them to work more effectively. We hear from Peter Hazou about the opportunities available to banks and their employees.