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Recent global events have shown that digital technology and data have become indispensable tools for governments as they adapt to changes across their organizations. Many government leaders are taking stock and imagining a future with the most attentive, helpful citizen services. And many are recognizing that a strong digital ecosystem is the foundation for that
As the global economy becomes increasingly technology-intensive, the nature of the workforce is changing dramatically. Basic digital literacy is a prerequisite for employment and more specialized technical skills are in high demand. Organizations and individuals alike understand that workers must become lifelong learners who continuously acquire new skills throughout their careers. These fundamental shifts clearly
Public health organizations are chartered with ensuring the health and well-being of individuals, families, and communities. Their scope of responsibility is wide-ranging and varies from country to country, and they are required to provide direct healthcare services to their citizens, including epidemiology and disease prevention. In the area of providing care, public health organizations, along
As we enter a new decade, cities at all levels understand that “digital transformation” is not about replacing legacy systems. Digital transformation is about leveraging technology to decrease the cost of operations, improve citizen services, and enable economic growth. Cities that fail to pursue digital transformation strategies may realize unforeseen negative outcomes to their communities
A session on Road User Charging (RUC) was held at the 99th Annual Meeting of the Transportation Research Board and discussed a mix of learnings shared by those who’ve implemented RUC and those who’ve been planning for user charging. For those unfamiliar with RUC, also known as road pricing, it’s the practice of direct charges
Urban residents and businesses are embracing technology and innovation at a faster pace than many cities can react. Leaders need to act now to bridge the widening technology gap and create the digital and technical infrastructure to support efficient and effective services to keep citizens engaged and connected. In 2019, Microsoft partnered with ESI Thoughtlab
It’s one of the fundamental considerations of any defense agency; how to track the readiness of people and things. Often, this process is less than streamlined, encompassing everything from paper-and-pen checklists to enormous spreadsheets filled out by hand. Given the room for error inherent in any manual process, using artificial intelligence (AI) and cloud-enabled tools
Promote citizen well-being, influence positive societal change, and enhance your government services Exponential change is happening in the world around us and within governments. This change is being driven by one core idea, expectations of governments are changing. Modern technology is causing a shift in societal behavior. Citizens and residents expect their governments to adapt
The 9th year of the Smart City Expo World Congress (SCEWC), held in Barcelona from November 19–21, did not disappoint. In fact, after nine years of attending, I’m surprised each year at how the event continues to grow, improve, and remain exciting. The numbers suggest that I’m not alone in finding value in the conference
Barcelona may be one of the world’s major global centers for tourism, the economy, trade and culture but, starting today, it’s the apex for smart cities. Our Microsoft for Smart Cities team and partners are excited to join government and civic leaders as well as experts at the Smart City Expo World Congress (SCEWC2019) to
The term “smart city” is a simple phrase that encompasses a broad and complex set of digital transformation initiatives and programs. Such programs need to include modern citizen services, operational automation, intelligent management of infrastructure and utilities, and new capabilities to improve transportation and communication. Microsoft is helping to lead the way at this year’s
According to the United Nations, more than 55 percent of the world’s population now lives in urban areas—and by 2050, that number could jump to 68 percent. With rapid urbanization on the rise, cities around the world face pressure to keep up with the pace of change and meet the growing demand for better, faster,
