Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
As I look forward to Microsoft’s participation in Smart City Expo World Congress 2023, we’re excited to continue enabling city governments to put people first while using generative AI as part of their toolkits.
Microsoft Cloud for Financial Services is unlocking new value for customers and helping partners deepen customer relationships. The latest AI innovations of the Microsoft Cloud, together with solutions from our global partner community, are helping both commercial and corporate banking customers move into the future.
Today, we are announcing the preview of Microsoft Cloud for Healthcare data solutions in Microsoft Fabric. These trusted and industry-tailored offerings unlock the power of healthcare data by bringing together disparate data sources into a single unified view that empowers you to glean actionable insights from your data.
Microsoft partners with organizations across the energy and resources sector on solutions to drive workforce transformation, improve operational efficiencies, accelerate net-zero, and increase energy innovation and growth opportunities.
Microsoft attended MWC Las Vegas 2023, the largest telecommunications event in North America, to engage with customers, partners, and thought leaders on the transformations that are shaping the future of the telecommunications industry.
Financial markets are changing rapidly, creating new challenges and opportunities for all participants. We are joining financial professionals at Sibos 2023 to discuss how we can tackle global challenges using the power of partnerships and technology.
Microsoft and our partners showcased the power of AI at IBC2023: The World’s Leading Content and Technology event in Amsterdam that took place from September 15 to 18, 2023.
It doesn’t take a lot of imagination to envision how generative AI can fundamentally transform the government operations and services that touch so many aspects of people’s lives. The potential of AI to make government more efficient and more effective is beyond compelling, and government customers want it now.
Microsoft is a trusted technology provider for many of the world’s largest CPG companies. Through these experiences, we distilled the following observation of the RGM and data maturity journey for most CPGs.
Care management is the coordinated approach to healthcare that improves care for individuals with complex conditions through planning, coordination, and monitoring.
As technology drives unprecedented transformation in financial services, operational resilience has become an increasing area of focus for financial institutions, regulators, and technology providers alike.