I’d like to share the insights gained at this year’s WCO 2023 event and offer my point of view on how government organizations can address the unique challenges that customs and port operations face in adopting AI.
AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.
Microsoft recognizes four areas of focus that are essential for governments to move efficiently and safely in their AI journeys to improve productivity, decision-making, and services.