{"id":1179,"date":"2015-09-24T22:16:48","date_gmt":"2015-09-25T05:16:48","guid":{"rendered":"https:\/\/www.microsoft.com\/industry\/blog\/uncategorized\/transforming-cities-through-technological-innovation\/"},"modified":"2023-07-03T14:53:27","modified_gmt":"2023-07-03T21:53:27","slug":"transforming-cities-through-technological-innovation","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/government\/2015\/09\/24\/transforming-cities-through-technological-innovation\/","title":{"rendered":"Transforming cities through technological innovation"},"content":{"rendered":"
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As we strive to bring about cities that are safer, smarter, and more sustainable, technology can play a big role. From cloud-based solutions to mobile applications to big data, technology is gradually transforming governments into smart communities that operate very efficiently and economically.<\/p>\n
The annual Asia Pacific Cities Summit (APCS) and Mayors\u2019 Forum<\/a> provides a great opportunity to learn and benefit from each other\u2019s experiences. Earlier this summer, I joined approximately 1,000 government and business leaders from around the globe in attending the 10th annual APCS in Brisbane, Australia.<\/p>\n APCS is about exchanging information and ideas, and there was much to explore. From managing crises to handling citizen requests to overseeing construction projects, numerous organizations showcased smart solutions that strengthen the ability of cities to serve their communities. Among these were six innovations presented by Microsoft CityNext<\/a> partners. Here\u2019s a look at what we highlighted:<\/p>\n Managing threats:<\/i><\/strong> Swan Island Networks<\/a> showcased TIES for Microsoft CityNext, a suite of intelligence management tools that gives governments a holistic view of emerging threats such as natural disasters, school safety issues, cyber threats, and public event disruptions. The platform helps governments manage a diverse range of threats by scouring the web and displaying incidents in real time on a dashboard. Smart alerts are delivered to relevant players via their mobile devices. The platform also provides highly secure networks that let governments share both open and sensitive information with the right parties.<\/p>\n Handling crises:<\/i><\/strong> AtHoc, Inc<\/a>., demonstrated its Networked Crisis Communication Suite that connects communities as emergency situations develop. AtHoc\u2019s technology helps governments exchange lifesaving information during emergencies by collecting critical information about the situation, notifying people on mobile devices, providing real-time information into public safety, and allowing governments to communicate and collaborate with other organizations. Using AtHoc\u2019s platform, governments can reach all residents or a subset of their community with the push of the button, quickly alerting citizens to impending disasters.<\/p>\n Responding to citizen requests:\u00a0<\/i><\/strong>AvePoint<\/a> featured several solutions aimed at helping government workers provide better citizen services. For example, citizens can use the AvePoint Citizen Services<\/a> solution to submit requests anytime, anywhere, from any device. Government workers can see these requests via a centralized portal and respond quickly with instant access to information, resources, and assistance. The company also highlighted its town hall solution, AvePoint Podium<\/a>, which enables local governments to create dynamic conversations with citizens by embracing social networking and other mediums. Governments can gain insight into citizen sentiment by monitoring social network activity and citizen portals. They can also give citizens a greater voice by conducting real-time polls and surveys to gauge their opinions.<\/p>\n