{"id":15931,"date":"2018-08-16T07:00:41","date_gmt":"2018-08-16T14:00:41","guid":{"rendered":"https:\/\/www.microsoft.com\/industry\/blog\/?p=15931"},"modified":"2023-05-31T16:45:42","modified_gmt":"2023-05-31T23:45:42","slug":"breaking-the-retail-monolith","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/retail\/2018\/08\/16\/breaking-the-retail-monolith\/","title":{"rendered":"Breaking the retail monolith"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15934 aligncenter\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2018\/08\/retail.jpg\" alt=\"\" width=\"728\" height=\"488\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2018\/08\/retail.jpg 728w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2018\/08\/retail-300x201.jpg 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2018\/08\/retail-330x221.jpg 330w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2018\/08\/retail-400x268.jpg 400w\" sizes=\"(max-width: 728px) 100vw, 728px\" \/><\/p>\n<p>Today\u2019s shoppers have grown accustomed to the convenience of online shopping\u2019s instant ordering and rapid delivery. For many retailers, this \u2018always-on\u2019 culture is still in stark contrast to the capabilities of many of their legacy systems. Industry analyst IDC recently identified up to US$94 billion of additional revenue available to retailers willing to invest in technology that effectively manipulates their business data. <a href=\"http:\/\/digital.tudor-rose.co.uk\/therecord\/issue09\/126\/\"><em>The Record<\/em><\/a>, Microsoft\u2019s quarterly enterprise customer magazine, speaks with Vic Miles, Director of Industry Technology Strategy at Microsoft, to discuss how microservices offer retailers the perfect way to provide customers with a personalised and seamless omnichannel retail experience.<\/p>\n<p>\u201cIf retailers truly want to deliver services to their customers in a fluid manner across all current and future channels, they must move away from monolithic legacy systems and on-premise multichannel platforms,\u201d says Miles. \u201cCloud based microservices are the next evolution of enterprise systems development and they\u2019re ideal for helping retailers create omnichannel platforms that have a full 360-degree view of all customers.\u201d<\/p>\n<p>Partners Episerver, Claranet, Segment of One and Cegid discuss the ways in which they are seeing their retailers leveraging big data, cloud and AI in their omnichannel strategies; they will also discuss the use of Microsoft Azure cloud and the deep learning capabilities of Microsoft\u2019s AI platform to significantly enhance the commerce microservices they provide to retailers.<\/p>\n<p>Download our infographic and discover <a href=\"https:\/\/info.microsoft.com\/ww-landing-5-Ways-to-Optimize-Retail-Operations-with-Artificial-Intelligence-Infographic.html?lcid=en-us&amp;wt.mc_id=AID723257_QSG_SCL_327862\">5 Ways to Optimize Retail Operations with Artificial Intelligence<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn about the potential of cloud based microservices for helping retailers create omnichannel platforms that have a full 360-degree view of all customers.<\/p>\n","protected":false},"author":576,"featured_media":15934,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"categories":[1501],"post_tag":[],"content-type":[1483],"coauthors":[1599],"class_list":["post-15931","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail","content-type-thought-leadership"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Breaking the retail monolith - Microsoft Industry Blogs<\/title>\n<meta name=\"description\" content=\"Learn about the potential of cloud based microservices for helping retailers create omnichannel platforms that have a full 360-degree view of all customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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