{"id":10581,"date":"2015-01-07T20:49:21","date_gmt":"2015-01-08T03:49:21","guid":{"rendered":"https:\/\/blog.onedrive.com\/?p=10581"},"modified":"2022-07-26T06:43:07","modified_gmt":"2022-07-26T13:43:07","slug":"taking-the-next-step-in-sync-for-onedrive","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2015\/01\/07\/taking-the-next-step-in-sync-for-onedrive\/","title":{"rendered":"Taking the Next Step in Sync for OneDrive"},"content":{"rendered":"

We want OneDrive to be the very best way for people to store and share files, photos, and documents across life and work. Over the past year we\u2019ve seen a massive increase in OneDrive<\/a> use for people who use Windows and Office both at home and work. We want to take this opportunity to share how we are thinking about delivering a great sync experience and some of the things that are coming in the next few months. We are focused on making OneDrive a great tool for you to store content, share it, and collaborate with your friends, family, and co-workers. A fundamental part of that is ensuring that OneDrive reliably and securely syncs files between the cloud and your devices. That\u2019s why we\u2019re building features like the ability to sync shared folders, and selective sync across all platforms.
\n
\nPrior to Windows 8.1, we had two sync experiences. One used on Windows 7\/8\/Mac to connect to the consumer service, and a second sync engine to connect to the commercial service (OneDrive for Business).\u202fIn Windows 8.1 we introduced a third sync engine that supported placeholder files, an innovative capability that lets you access all the files you have stored in OneDrive whilst only using a fraction of the local storage space<\/a>.\u202fCustomers who use OneDrive extensively on small devices found this feature extremely useful.<\/p>\n

Customer feedback indicated that user actions against placeholders was an area that needed improvement in reliability. In Windows 8.1 certain apps would occasionally fail to open files that were placeholders because the app didn\u2019t know how to issue commands to download the file, or the download would timeout due to bandwidth speed.\u202fWe noticed that certain file operations (including copy, move, and delete) had a higher degree of failure when placeholders were utilized. In parallel, we learned that many customers found the feature was confusing, as it wasn\u2019t necessarily clear which files were available online versus offline. These challenges are particularly acute for people who use both the consumer and commercial service as sync behaves differently. As a result, we knew we had to step back and rethink our approach and figure out a way to provide the features that customers liked about placeholders, without the impact on reliability, and deliver them in a comprehensible way.<\/p>\n

It was clear that the right approach was to converge to a single sync engine and experience that would be able to provide all of the benefits of the consumer and business service to all customers faster. We decided to start with the consumer sync engine foundation from Windows 7 and Windows 8 and add the right capabilities from the other two engines.\u202fThis way, we could add features once and have them benefit all customers, while also ensuring that we didn\u2019t run into any more reliability challenges due to placeholders in Windows 8.1.\u202fWe understand that having one sync engine provide a superset for all three will take time, but this is the best option to meet our core goals.<\/p>\n

The good news is that the vast majority of our customers will only see the benefits of this approach.\u202fFor those running Windows 7, Windows 8, Windows 8.1, or Windows Phone \u2013 or if you use OneDrive on a Mac, Android, iPhone, or iPad \u2013 your experience continues to improve every day. We\u2019ve released our unified OneDrive app for Windows Phone and Android and will follow up with iOS later this month. We\u2019ve made dramatic improvements in sync reliability and performance for Windows 7, we\u2019ll release a preview of the Mac client for OneDrive for Business later this month, and we are working to sync shared folders by the summer.\u202fFor customers running Windows 8.1, we have already made changes to the way OneDrive works to automatically sync smaller OneDrive accounts.<\/p>\n

We do recognize that some of our best customers are using the Windows 10 Technical Preview and this is where we\u2019re actively doing the work to converge to one sync engine and as a result, no longer have the separate engine for placeholders.\u202fThere are important capabilities that we need to bring to Windows 10 \u2013<\/span>\u00a0some will make it into the first release \u2013 including shared folders and support for the consumer and business service.\u202fHowever, others will come in updates that follow later in the calendar year \u2013 most notably the core capabilities of placeholders that are both reliable and comprehensible.<\/p>\n

We know that when you decide to use OneDrive you are trusting us with your files, and we work every day to earn that trust. For those of you in the Windows Insider Program and running the Windows 10 Technical Preview, thanks for bearing with us as we make these changes and be assured that we have a clear roadmap to bring the best experience we can to you between now and the end of the year. Keep sending us your feedback and suggestions through the Windows Feedback app. If you\u2019re not yet in the Windows Insider Program and want to help shape Windows 10, join here<\/a>.<\/p>\n

—
\nChris Jones
\nCorporate Vice President, OneDrive & SharePoint<\/p>\n","protected":false},"excerpt":{"rendered":"

We want OneDrive to be the very best way for people to store and share files, photos, and documents across life and work. Over the past year we\u2019ve seen a massive increase in OneDrive use for people who use Windows and Office both at home and work. 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