{"id":229304,"date":"2017-07-05T09:00:50","date_gmt":"2017-07-05T16:00:50","guid":{"rendered":"http:\/\/www.microsoft.com\/en-us\/?p=229304"},"modified":"2023-03-07T16:12:23","modified_gmt":"2023-03-08T00:12:23","slug":"transform-your-organization-with-microsoft-workplace-analytics","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2017\/07\/05\/transform-your-organization-with-microsoft-workplace-analytics\/","title":{"rendered":"Transform your organization with Microsoft Workplace Analytics"},"content":{"rendered":"

Today’s post was written by Ryan Fuller, general manager of Workplace Analytics.<\/em><\/p>\n

Microsoft Workplace Analytics\u2014a powerful new organizational analytics solution\u2014is now generally available as an add-on to any Office 365 enterprise plan.<\/p>\n

According to a recent Forrester report, increasing employee productivity is the number one priority for C-level executives in the next year, with 96 percent of respondents citing it as a critical or high imperative. Workplace Analytics provides unprecedented behavioral insights that can be used to improve productivity, workforce effectiveness and employee engagement.<\/p>\n

New insights from Office 365<\/h3>\n

Workplace Analytics taps into Office 365 email and calendar metadata, including to\/from data, subject lines and timestamps, to shine a light on how the organization collaborates and spends time. It turns this digital exhaust\u2014the data that comes naturally from our everyday work\u2014into a set of behavioral metrics that can be used to understand what\u2019s going on in an organization.<\/p>\n

\"\"<\/a><\/p>\n

Organization level collaboration insights in Workplace Analytics.<\/em><\/p>\n

Microsoft has enabled Workplace Analytics with built-in privacy and compliance capabilities. Customers own their Office 365 data and decide how to apply insights generated by Workplace Analytics to solve tough business challenges. Workplace Analytics only leverages metadata that is aggregated and de-identified.<\/p>\n

Workplace Analytics was designed with the flexibility to address a broad range of strategic and organizational culture<\/a>-based initiatives. Let\u2019s take a look at a few ways customers are using Workplace Analytics:<\/p>\n

Sales productivity<\/h3>\n

A sales organization in a Fortune 500 company used Workplace Analytics to identify the collaborative patterns of top performers and then scaled those behaviors to the broader sales organization\u2014resulting in a significant increase in sales. Some of these insights were expected, like the amount of time spent with customers. But others were new, like the size of the person\u2019s internal network, which may be an indicator of the salesperson\u2019s ability to get answers and solve customer questions.<\/p>\n

\"\"<\/a><\/p>\n

Exploring internal network size metrics for the sales organization in Workplace Analytics.<\/em><\/p>\n

Manager effectiveness<\/h3>\n

Freddie Mac used Workplace Analytics to drive a cultural change with managers. In looking at how time-usage metrics are related to engagement and retention, they found that the behaviors of managers were pivotal in determining employee engagement and retention. Behaviors, such as 1:1 manager time, level of leadership exposure given to employees and the degree to which work can be distributed evenly across an organization, are measurable through Workplace Analytics.<\/p>\n

Space planning<\/h3>\n

The collaboration insights from Workplace Analytics were used by an organization to partner with its commercial real estate company, CBRE, to do space planning. They analyzed the metadata attached to employee calendar items to calculate the travel time associated with meetings. They found that as a result of the relocation, each employee reduced their travel time to meetings by 46 percent\u2014resulting in a combined total of 100 hours saved per week across all 1,200 employees involved in the move.<\/p>\n

Customized queries<\/h3>\n

Every organization has unique business questions, which is why we\u2019ve included the ability to create custom queries directly within Workplace Analytics. Data analysts can choose from a unique set of collaboration metrics to explore activities and trends within the business, including time spent in email, time in meetings, after-hours time and network size. Analysts can also create custom queries and filter to aggregated population subsets including regions, roles and functions.<\/p>\n

\u201cWorkplace Analytics is becoming an essential part of our toolkit,\u201d said Tom Springer, partner at Bain. \u201cIt shows us where and how our clients are deploying their scarcest resources: the time, talent and energy of their people. Workplace Analytics consistently yields unique insights into resource allocation, collaboration behaviors and organizational networks. We integrate these insights with broader perspectives on strategy, operating model and results delivery to help our clients organize for maximum productivity.\u201d<\/p>\n

Building a digital, data-driven enterprise<\/h3>\n

At Microsoft, Workplace Analytics has yielded significant insights. \u201cWe believe building a true digital, data-driven enterprise requires organizations to empower and connect their people across everything\u2014people, processes, data and systems,\u201d said Kathleen Hogan, chief people officer at Microsoft. “Our HR Business Insights group is using Workplace Analytics across a variety of initiatives\u2014from understanding the behaviors driving increased employee engagement, to identifying the qualities of top-performing managers who are leading Microsoft’s cultural transformation from within. We believe people analytics is a competitive necessity for any HR team.”<\/p>\n

Learn more<\/h3>\n

Workplace Analytics is available now as an add-on to any Office 365 enterprise plan. Learn more<\/a> about how enterprise customers can access organizational insights from Workplace Analytics in Office 365.<\/p>\n

\u2014Ryan Fuller<\/p>\n","protected":false},"excerpt":{"rendered":"

Microsoft Workplace Analytics, a powerful new organizational analytics solution, is now generally available as an add-on to any Office 365 enterprise plan. Workplace Analytics provides unprecedented behavioral insights that can be used to improve productivity and employee engagement.<\/p>\n","protected":false},"author":3368823,"featured_media":229312,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[4034],"product":[4036],"audience":[4081],"tags":[],"coauthors":[4437],"class_list":["post-229304","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-news","product-microsoft-365","audience-enterprise"],"yoast_head":"\nTransform your organization with Microsoft Workplace Analytics | Microsoft 365 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2017\/07\/05\/transform-your-organization-with-microsoft-workplace-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transform your organization with Microsoft Workplace Analytics | Microsoft 365 Blog\" \/>\n<meta property=\"og:description\" content=\"Microsoft Workplace Analytics, a powerful new organizational analytics solution, is now generally available as an add-on to any Office 365 enterprise plan. 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