{"id":233943,"date":"2020-03-06T08:00:59","date_gmt":"2020-03-06T16:00:59","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/?p=233943"},"modified":"2022-06-29T12:56:37","modified_gmt":"2022-06-29T19:56:37","slug":"empowering-care-teams-with-new-tools-in-microsoft-365","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2020\/03\/06\/empowering-care-teams-with-new-tools-in-microsoft-365\/","title":{"rendered":"Empowering care teams with new tools in Microsoft 365"},"content":{"rendered":"<p>Healthcare professionals play a critical role in supporting the health, safety, and wellness of people around the world. Working in a complex care environment\u2014made even more complex by events such as the spread of COVID-19\u2014doctors, nurses, and other healthcare staff need access to tools that enable collaborative workflows to deliver high quality patient care. Both patients and clinicians need greater flexibility and convenience when it comes to being able to connect with each other across locations.<\/p>\n<p>That&#8217;s why, today, we are announcing new capabilities coming soon to Microsoft 365 that empower care teams to securely collaborate and communicate, helping clinicians and administrators perform their jobs more effectively.<\/p>\n<h3>Scheduled virtual visits for providers and patients<\/h3>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-233995 size-large\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-1024x682.png\" alt=\"A woman using Microsoft Teams to have a meeting.\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-1024x682.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-300x200.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-768x512.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-1536x1024.png 1536w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-2048x1365.png 2048w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Lifestyle_patientviewing1_BROWSER-293x195.png 293w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><br \/>\nIn-person doctor visits can be challenging, especially for patients with mobility issues, a compromised immune system, or living in areas with a shortage of clinicians or healthcare facilities. <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/microsoft-teams\/video-conferencing\" target=\"_blank\" rel=\"noopener noreferrer\">Video conferencing<\/a> provides a way for clinicians to provide high-quality, personalized, and affordable consultations. Using the complete meetings platform in Microsoft Teams, combined with the new Bookings app in Teams, providers will be able to <strong>schedule, manage, and conduct virtual visits<\/strong> with patients, such as a surgery follow-up.<\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-233997 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience.png\" alt=\"Create virtual appointments inside of Teams.\" width=\"1024\" height=\"605\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience-300x177.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience-768x454.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Manage-multiple-departments-and-staff-in-a-single-scheduling-experience-440x260.png 440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-233996 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams.png\" alt=\"Manage multiple departments and staff in a single scheduling experience.\" width=\"1024\" height=\"605\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams-300x177.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams-768x454.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Create-virtual-appointments-inside-of-Teams-440x260.png 440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Once a visit is scheduled within Teams, the patient receives a customized email with appointment details and a link where they can join the virtual appointment from their web browser or Teams mobile app. \u201cIt\u2019s very easy to set up the virtual appointments. I can schedule an appointment. An email goes out to the parent with the appointment date and time,\u201d says Judith Vincent, Specialist Nurse, Epilepsy Clinic at Calderdale and Huddersfield NHS foundation trust. The Bookings app will be available in Teams in the coming weeks.<\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-233998 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link.png\" alt=\"Patients receive a customized email invite with Teams meeting link..\" width=\"1024\" height=\"605\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link-300x177.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link-768x454.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-receive-a-customized-email-invite-with-Teams-meeting-link-440x260.png 440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-233999\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license.png\" alt=\"Patients can join the meeting in one click and do not need a Teams license\" width=\"1024\" height=\"605\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license-300x177.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license-768x454.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Patients-can-join-the-meeting-in-one-click-and-do-not-need-a-Teams-license-440x260.png 440w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>In addition, with the <a href=\"https:\/\/docs.microsoft.com\/en-us\/graph\/overview\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Graph<\/a> API, organizations can incorporate <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Teams meetings<\/a> into their unique healthcare workflows. The API supports the integration of both scheduling and meeting-join links into existing healthcare applications like electronic health records systems. If your organization is interested in getting early access to the Bookings app in Microsoft Teams to schedule, manage, and conduct virtual visits, please fill out this&nbsp;<a href=\"http:\/\/aka.ms\/teamsvirtualvisits\" target=\"_blank\" rel=\"noopener noreferrer\">form<\/a>.<\/p>\n<p><iframe loading=\"lazy\" title=\"Video Player\" src=\"https:\/\/www.microsoft.com\/en-us\/videoplayer\/embed\/RE4rnqr\" class=\"c-video\" frameborder=\"0\" width=\"960\" height=\"540\" allowfullscreen=\"true\"><\/iframe><\/p>\n<h3>Targeted communication<\/h3>\n<p>Knowing who is on shift and being able to reach them at the right time is key to delivering timely patient care. Often, valuable time is spent trying to identify the correct contact information for healthcare staff members. Currently with targeted communications in Teams, you can manually create tags to organize users based on attributes such as a role, skill, or location. Once applied you can message everyone assigned to a tag at the same time in a chat or channel conversation: for example, you can message all @Orderlies in a ward.<\/p>\n<p><iframe loading=\"lazy\" title=\"Video Player\" src=\"https:\/\/www.microsoft.com\/en-us\/videoplayer\/embed\/RE4rvbc\" class=\"c-video\" frameborder=\"0\" width=\"960\" height=\"540\" allowfullscreen=\"true\"><\/iframe><\/p>\n<p>And coming soon, Teams messages can be targeted to role recipients based on the shifts they are working. With this added ability to tag based on shift awareness, users are automatically assigned to tags matching their schedule in the Shifts app in Teams, which allows for integration with major workforce management systems, including <a href=\"https:\/\/aka.ms\/AA7kadb\" target=\"_blank\" rel=\"noopener noreferrer\">AMiON<\/a>, <a href=\"https:\/\/aka.ms\/AA7kadc\" target=\"_blank\" rel=\"noopener noreferrer\">JDA<\/a>, and <a href=\"https:\/\/aka.ms\/AA7khyp\" target=\"_blank\" rel=\"noopener noreferrer\">Kronos<\/a>.<\/p>\n<div id=\"attachment_234004\" style=\"width: 801px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.14.34-PM.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-234004\" class=\"wp-image-234004 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.14.34-PM.png\" alt=\"Reach the right people in channel posts with the ability to tag users by shift 1.\" width=\"791\" height=\"779\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.14.34-PM.png 791w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.14.34-PM-300x295.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.14.34-PM-768x756.png 768w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/a><p id=\"caption-attachment-234004\" class=\"wp-caption-text\">Targeted communications in channel posts<\/p><\/div>\n<div id=\"attachment_234002\" style=\"width: 801px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-234002\" class=\"wp-image-234002\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM.png\" alt=\"Reach the right people in chat with the ability to tag users by shift 2.\" width=\"791\" height=\"787\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM.png 858w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM-150x150.png 150w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM-768x764.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Screen-Shot-2020-03-05-at-8.11.47-PM-100x100.png 100w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/a><p id=\"caption-attachment-234002\" class=\"wp-caption-text\">Targeted communications in chat messages<\/p><\/div>\n<h3>New tools to help you meet compliance goals<\/h3>\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-234003 size-full\" src=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment.png\" alt=\"Compliance tools within Microsoft Teams.\" width=\"1817\" height=\"1087\" srcset=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment.png 1817w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment-300x179.png 300w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment-1024x613.png 1024w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment-768x459.png 768w, https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/03\/Microsoft-Compliance-Score-HITRUST-CSF-Assessment-1536x919.png 1536w\" sizes=\"(max-width: 1817px) 100vw, 1817px\" \/><\/a><\/p>\n<p>To help healthcare organizations reduce risk and support compliance with regulatory requirements, we introduced <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/security-privacy-and-compliance\/simplify-compliance-and-reduce-risk-with-microsoft-compliance\/ba-p\/960926\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Compliance Score<\/a> available for all enterprise and business plans. Compliance Score simplifies compliance by scanning your Microsoft 365 environments to detect your system settings, and provides clear guidance on how you can enhance your compliance posture against HIPAA\/HITECH requirements. Learn how to add the HIPAA\/HITECH assessments in Compliance Score <a href=\"https:\/\/aka.ms\/AA7kadh\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<h3>Healthcare customers share the benefits of Microsoft 365 and Microsoft Teams<\/h3>\n<p><a href=\"https:\/\/aka.ms\/Northwell_Hero_cs\" target=\"_blank\" rel=\"noopener noreferrer\">Northwell Health<\/a>, New York state\u2019s largest healthcare provider, has rolled out Teams to all of its employees, helping transform patient care coordination, and ultimately resulting in shorter hospital stays and improved patient outcomes. Vish Anantraman, AVP Chief Technology Innovation Officer, explains: \u201cMicrosoft Teams is a great platform for collaboration. It is a platform on which we have been able to innovate.\u201d<\/p>\n<p>Clinicians at UK National Health Service (NHS) <strong>Calderdale and Huddersfield foundation trust<\/strong> are conducting virtual visits with patients using Teams, saving on travel time for both doctors and patients. They\u2019ve seen the quality of care increase and costs reduced. Learn how NHS Calderdale and Huddersfield foundation trust use Microsoft Teams for <a title=\"https:\/\/aka.ms\/nhs_calderdale\" href=\"https:\/\/aka.ms\/NHS_Calderdale\" target=\"_blank\" rel=\"noreferrer noopener\">epilepsy<\/a>&nbsp;and <a title=\"https:\/\/aka.ms\/nhs_calderdale_oncology\" href=\"https:\/\/aka.ms\/NHS_Calderdale_Oncology\" target=\"_blank\" rel=\"noreferrer noopener\">oncology<\/a>&nbsp;care.<\/p>\n<p>With locations in 26 countries, <a href=\"https:\/\/aka.ms\/Cerner_Hero_cs\" target=\"_blank\" rel=\"noopener noreferrer\">Cerner Corporation<\/a>, is using Teams to help its associates work smarter to power healthcare innovation with Microsoft 365. Bill Graff, Chief Information Officer, explains, \u201cWe were looking for borderless mobility, an intelligent work experience infused with AI. And we wanted that work to happen in an environment with tight security from the start. Microsoft 365 delivers on all counts.\u201d<\/p>\n<h3>Partnering to drive healthcare innovation<\/h3>\n<p>Navigating the challenges and disruption facing the healthcare industry requires partnership among healthcare organizations, industry associations, and technology providers. Building on our momentum with partners and ISVs across healthcare, there are a few exciting new announcements.<\/p>\n<p><a href=\"https:\/\/aka.ms\/AA7kadk\" target=\"_blank\" rel=\"noopener noreferrer\">Innovaccer<\/a> is integrating care management and coordination into Microsoft Teams to reduce redundant tasks, surface insights, and increase communication across the care team. <a href=\"https:\/\/aka.ms\/AA7khyz\" target=\"_blank\" rel=\"noopener noreferrer\">Andor Health<\/a> gives clinicians the power to configure workflows and bring messages originating in an EHR directly into Teams, enabling the clinicians to personalize the signals used to help them provide care.<\/p>\n<p>In addition, building on last year\u2019s seamless Single Sign-On (SSO) announcement with <a href=\"https:\/\/aka.ms\/AA7khz0\" target=\"_blank\" rel=\"noopener noreferrer\">Imprivata<\/a>\u2014a leader in healthcare digital identity and access management\u2014<strong>Microsoft 365 will now support \u201cbadge-tap\u201d access<\/strong> to make secure sign-on to applications, whether on-premise or in the cloud, even more efficient for staff. Clinicians can simply tap their badge to be quickly authenticated and log directly into and out of Teams instead of entering a username and password to access mobile and other shared clinical devices.<\/p>\n<p>The healthcare landscape is rapidly changing, and we are here to help. <a href=\"https:\/\/aka.ms\/Microsoft365Health\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how<\/a> care teams can be empowered with Microsoft 365 tools to help provide the best possible care.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft 365 announces new capabilities to improve communication and collaboration in healthcare, allowing clinicians to focus on better patient safety, quality of care, and reduced costs.<\/p>\n","protected":false},"author":3368735,"featured_media":234007,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[4032,4034],"product":[4036,4070],"audience":[4081,4090,4092],"tags":[4265,4274,4302],"coauthors":[4748],"class_list":["post-233943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-customer-stories","content-type-news","product-microsoft-365","product-teams","audience-enterprise","audience-frontline","audience-healthcare","tag-azure","tag-microsoft-graph","tag-shifts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Empowering care teams with new tools in Microsoft 365 | Microsoft 365 Blog<\/title>\n<meta name=\"description\" content=\"Microsoft 365 announces new capabilities to improve 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