{"id":243522,"date":"2022-01-12T06:00:00","date_gmt":"2022-01-12T14:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=243522"},"modified":"2024-11-26T14:58:04","modified_gmt":"2024-11-26T22:58:04","slug":"how-technology-can-help-rebuild-your-frontline-workforce","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2022\/01\/12\/how-technology-can-help-rebuild-your-frontline-workforce\/","title":{"rendered":"3 ways technology can help rebuild your frontline workforce"},"content":{"rendered":"\n

The two billion frontline workers, who represent 80 percent of the world\u2019s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges. The past several weeks have been particularly draining with healthcare workers bracing for another wave of the pandemic and airlines canceling a record number of flights due to staff shortages. And, unfortunately, for some, there seems to be no respite in sight\u201458 percent of frontline workers believe their work stress will either stay the same or worsen next year, according to the latest Work Trend Index Special Report<\/a>.<\/p>\n\n\n\n

But it\u2019s not all doom and gloom. There has never been a better time\u2014or greater need\u2014for new strategies and solutions that help build the frontline for long-term success by both prioritizing their well-being and maximizing their productivity. Successful organizations recognize that empowering the frontline<\/a> is key to their bottom line, which creates a more balanced approach to business and achieves better results. Based on the Work Trend Index Special Report, here are three areas companies can focus on:<\/p>\n\n\n\n

    \n
  1. Equip workers with technology to reduce stress and system friction.<\/li>\n\n\n\n
  2. Prioritize and modernize training.<\/li>\n\n\n\n
  3. Build company culture that includes the frontline.<\/li>\n<\/ol>\n\n\n\n

    Microsoft builds solutions to empower frontline workers<\/a> to communicate, schedule shifts<\/a>, execute tasks, and much more<\/a>. It has long been a part of our mission, whether it is helping customers like Kendra Scott<\/a> more deeply connect their corporate headquarters with their frontline or creating simple and integrated employee experiences for customers like Blum<\/a>. Today, with the Work Trend Index research launching, we are also releasing new technology<\/a> innovations and deepening partnerships to help reduce stress, modernize training, and rebuild culture for those on the frontline.<\/p>\n\n\n\n

    \n