{"id":245,"date":"2013-09-19T11:00:00","date_gmt":"2013-09-19T03:00:00","guid":{"rendered":"http:\/\/vm-officeblogs.cloudapp.net\/2013\/09\/19\/manage-spam-notifications-with-exchange-online-protection\/"},"modified":"2022-07-22T06:52:03","modified_gmt":"2022-07-22T13:52:03","slug":"manage-spam-notifications-with-exchange-online-protection","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2013\/09\/19\/manage-spam-notifications-with-exchange-online-protection\/","title":{"rendered":"Manage spam notifications with Exchange Online Protection"},"content":{"rendered":"

Shobhit Sahay (@shobhits) is a product marketing manager on the Exchange team.<\/i><\/p>\n

Last March we released a shiny new version of the email filtering service formerly known as Forefront Online Protection for Exchange (FOPE). This new service, called Exchange Online Protection (EOP), provides spam and malware filtering in the cloud for $1 per user per month. Exchange Online Protection is already included in Exchange Online and for Office 365 for business customers.<\/p>\n

We update the service frequently with new capabilities. In June we released the ability to create custom spam and malware filter policies and apply them to specific domains, groups, or users. This week we’re beginning to roll out a couple of key additions: localized end-user spam notifications and the ability to configure the frequency from 1 to 15 days. \u00a0Customers will see these updates by the end of October.<\/p>\n

Spam notifications<\/h3>\n

Email filtering gateways do a great job of filtering out obvious spam, but a small percentage (about 3%) of email comes through that is likely to be spam. Users don’t want these messages in their inboxes, but they often like to review them to make sure no good messages (false positives) are mixed in with the bad.<\/p>\n

Exchange Online Protection provides two primary options for handling spam detected by our content filters. Customers can have spam sent to the Junk Email folder in Outlook and Outlook Web App or they can direct it into a web-based quarantine.<\/p>\n

Sending spam to the Junk Email folder is the typical choice for customers who run Outlook and Exchange Server, because it’s the simplest approach for users to understand. However, some customers have non-Exchange email systems that don’t support the Junk Email folder approach, or they just prefer the spam quarantine. For example, many former Postini customers switching to Exchange Online Protection used spam quarantine in the past, and they want to continue using that familiar method.<\/p>\n

Since it was launched, Exchange Online Protection has supported spam quarantine, but the administrator was the only person who was able to release spam messages from quarantine in the Exchange admin center. With today’s release you can configure Exchange Online Protection to give users self-service management of spam-quarantined messages. You can now receive regular notification emails with a summary of your spam messages being held in quarantine.<\/p>\n

<\/p>\n

You can receive a summary notification of your quarantined spam messages regularly in your inbox.<\/i><\/p>\n

If you find a legitimate email in the list of spam messages, you can simply click a link and the email will be released from quarantine and delivered to your inbox.<\/p>\n

To read more about how to configure and use end-user spam notifications, see these TechNet articles:<\/p>\n