{"id":275149,"date":"2024-12-12T08:00:00","date_gmt":"2024-12-12T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/?p=275149"},"modified":"2024-12-12T07:44:22","modified_gmt":"2024-12-12T15:44:22","slug":"the-latest-on-ai-at-work-december-2024","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/2024\/12\/12\/the-latest-on-ai-at-work-december-2024\/","title":{"rendered":"The latest on AI at work: December 2024"},"content":{"rendered":"\n

Every organization is looking to maximize their AI ROI, and we want to help. Each month, we\u2019ll share how customers are using Microsoft 365 Copilot<\/a> and agents to transform work and business processes, along with highlights of the latest Copilot innovations. Let\u2019s dig in.<\/p>\n\n\n\n

Learning from our customers<\/h2>\n\n\n\n

Dow and Bank of Queensland Group are two forward-thinking companies already seeing results with Copilot. Dow anticipates that Copilot will save millions of dollars on shipping operations in the first year. At Bank of Queensland, 70% of Copilot users are saving two and a half to five hours per week, and 25% are saving more than five hours per week.<\/p>\n\n\n\n

Last month at the Microsoft Ignite conference<\/a>, I spoke with Robert Wilson, Group Chief Technology Officer for Bank of Queensland, and Mike Weideman, Head of Global IT and Digital Innovation for Dow. Here are three key insights from that conversation:<\/p>\n\n\n\n